--- title: League Reviews meta_title: 'League Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 92 reviews by the users' company size, role or industry to find out how League works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 92 scale: '5' date_modified: '2026-07-12' parent_category: name: HR url: https://www.g2.com/categories/hr --- # League Reviews **Vendor:** League **Category:** [Benefits Support Software](https://www.g2.com/categories/benefits-support) **Average Rating:** 4.4/5.0 **Total Reviews:** 92 ## About League Founded in 2014, League is a technology-focused health company powering the digital transformation of healthcare. Employers, payers, pharmacy retailers and healthcare providers use our award-winning platform to deliver integrated and personalized health experiences that drive consumer engagement. Millions of people across the world use digital health platforms powered by League to access, navigate and pay for care. ## League Reviews ### 1. Good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2022 **What do you like best about League?** Lifemarket redemptions are a fun reward. **What do you dislike about League?** The app can be a bit slow or glitchy at times **What problems is League solving and how is that benefiting you?** Enhancing ability to improve health and wellness ### 2. Wonderful benefit app allowing a streamlined administration of niche options such as the LSA. **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer W. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2021 **What do you like best about League?** The technology behind the League app is what initially drew me to League as it allowed me to roll out a flexible perks program through the Lifestyle Spending Account. I also love all of the health and wellness programs that our employees can access in the app. Additionally, although many employees will still reach out to me directly with benefits questions, it's nice to have the option to direct employees to League, which helps save me time that I can then invest in other HR initiatives. The team at League is always super friendly and ready to troubleshoot any issues that either myself or my employees might have. **What do you dislike about League?** I truly cannot say enough wonderful things about the team at League, but as an expanding organization that serves as both a benefit broker AND benefit technlogogy platform, I find that balls can sometimes be dropped between the League's various departments and team members. Fortuately, I've always been assigned one main go-to League representative and as stated above, they have always been on top of my account and have been incredibly helpful in assisting me in troubleshooting any benefit related issues. With that being said, as a result of past mistakes made by League regarding employee enrollments and terminations, I have a tendency to follow up with the League team anytime employee changes are made to ensure that any enrollments or terminations are being processed correctly. Regarding their technology, although I love the app on the user side and think it's a wonderful benefit for our employees, I think that improvements could be made to the technology on the adinistrative side. For example, I've had to actively maintain our employee list in League by running employee status change reports in our payroll system and then manually enter all new additions, terminations or benefit class changes into League myself, which is not ideal. Unfortunately, after the pandemic hit, League put all integrations on hold, but I'm hopeful that we'll be able to have this option in the near future. I've also experienced some technical difficulties with the roll out of Open Enrollment. Our first OE with League was very smooth, but our second OE in November of 2020 was a source of much frustration. Due to some programming errors by League in the lead up to OE, we had an entire class of employees whose enrollment selections were not saved correctly, which then caused much additional work for both myself and my team at League. But even with the challenges noted in this review, I would still highly recommend League for both their incredible benefit service and their knowledgeable, helpful and friendly team members. **What problems is League solving and how is that benefiting you?** Regarding any problems that I'm solving with League, they have been very helpful in resolving employee benefit questions and issues, and as an HR department of one, it's nice to have a team of people to lean on who can assist me in resolving any benefit issues. Regarding the Open Issues that I noted earlier in my review, once the problem was recognized, the team at League was on top of a resolution and they were wiling to go above and beyond to remedy the errors. ### 3. Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2021 **What do you like best about League?** The simplicity of submitting expenses. Easy to explain to employees. Employees have very little need to ask Admin (me) questions. **What do you dislike about League?** Reaching a real person for admin/contract/payment issues. **What problems is League solving and how is that benefiting you?** Having League is a nice perk that other studios don't offer, giving us an employment advantage. ### 4. Platform is exceptional but administration side still needs improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about League?** Details of benefits in the League platform **What do you dislike about League?** tickets resolution are taking more time than it should be **What problems is League solving and how is that benefiting you?** Delay in activating benefits in insurance carrier. There are concerns about sharing of confidential information. ### 5. Great app for perks! **Rating:** 5.0/5.0 stars **Reviewed by:** Varun C. | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about League?** The app pays out very fast and even shows my benefits outside of League **What do you dislike about League?** There’s very little to dislike about the app. Sometimes it the notifications don’t work. **What problems is League solving and how is that benefiting you?** The speed of reimbursement puts me at ease when it comes to expensing more expensive items. ### 6. Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2021 **What do you like best about League?** Our organization has been working with League for several years and has appreciated the timely response to feedback and requests. Members in our organization have found the app incredibly easy to use and have accessed many of the value-added offerings League provides. The reimbursement process is simple and very quick, and the chat feature makes it easy for users to get the information they need in a timely way. From a system standpoint, League has been responsive and adaptable, meeting the needs of our organization at every step of the way. We recommend League as a way to support the health and wellness of staff in any organization. **What do you dislike about League?** There is occasional inconsistency in messaging provided to users by Customer Care. When flagged, though, it is corrected immediately. **What problems is League solving and how is that benefiting you?** Users have reported feeling more supported through the flexibility and individualization of health and lifestyle benefits through League than through insurance-based health plans. ### 7. Inconsistent information **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2021 **What do you like best about League?** I can log in by app or desktop. Not much other than this. **What do you dislike about League?** 1) Inconsistent messaging - I got a message that funds were going to be returned to my account in 2 business days after an unfulfilled Lifemarket order. When I didn't get it, I checked and the rep said it will now take 5 - 7 business days 2) I have to log in separately with our insurance companies website to get an my health benefit balances. 3) Customer service doesn't seem to have too much power to provide service. 4) The app is clunky and slow **Recommendations to others considering League:** Don't use it **What problems is League solving and how is that benefiting you?** Supposedly to streamline benefit access. **Official Response from Michael Engels:** > Thank you for sharing your feedback with us. This is Michael, the Director of Customer Success at League. This is far from the experience we want you to have with League and I’d like to help make things right. Please send the details of your experience to CustomerSuccess@League so I can personally look into your case. ### 8. Partners **Rating:** 4.5/5.0 stars **Reviewed by:** Karen S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2020 **What do you like best about League?** I felt that I could go to our partners with what I would like to see and they would be able to put together recommendations based on data for us to make informed decisions on. The platform is a great way for employees to have the information at their fingertips instead of HR being the roadblock or bottleneck for info. (we're also not the experts). Added features like the health concierge is really great. **What do you dislike about League?** Bombs like the changing of the pricing strategies was a bit frustrating. Not only was the information given to us with only 1 month to digest it does not seem fair. I can see how static billing would be beneficial for the company (League) to have steady income but smaller entrepreneurial companies change and having to only revisit this every 6 months doesn't seem to be beneficial fo the company. **What problems is League solving and how is that benefiting you?** The health concierge has been very beneficial to those (especially during COVID-19) to not have to leave their homes to get sound advice ### 9. It has amazing features and helpful resources **Rating:** 5.0/5.0 stars **Reviewed by:** Farhanaz K. | AP Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about League?** There are so many things I like about League. I was surprised with the ease of claiming anything and the faster processing of reimbursements. I love completing its different programs and it gives me a sense of achievement. It has got excellent resources in the blog section which I can refer to when I have time. There are tons of free programs/resources from different vendors, one example is 'The Well'. I enjoy it very much. **What do you dislike about League?** Nothing. I wish it had more programs for children and youth. I would recommend adding more programs on women health and fitness. **Recommendations to others considering League:** Contact support in case of doubt about your policy. They are very helpful. Enjoy different League programs. They have amazing vendors to work with. **What problems is League solving and how is that benefiting you?** If I start a program I used to forget doing it consistently. But with the notifications from League app I am able to finish them. I have been able to claim my reimbursements faster. In previous workplaces I used to ignore claiming my reimbursements cause the process was cumbersome. Now I love to login and play with League to find helpful resources/good reads and ideas on how I can stay healthy. The website and the app are comprehensive yet very easy to navigate. The customer service agents are amazing. I cannot reach out to them without any hesitation. They are very very helpful. I am not afraid of claiming wrong amount or being questioned on anything as I can contact League before submitting any claim. In short it is a one place stop for all my health related questions. ### 10. Quality benefit advisory services and open enrollment support **Rating:** 4.0/5.0 stars **Reviewed by:** Leah V. | Payroll & Benefits Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about League?** The League broker/benefits advisory team is very "hands-on" and provides quality support and guidance. They provide very polished and professional resources for open enrollments. The staff at League are very personable and knowledgeable and are a pleasure to work with. **What do you dislike about League?** Our employee engagement is a bit low with the League app, but it is still relatively new and we are working on some initiatives to increase engagement. Partially, this slow start is largely due to COVID and the challenges with our remote workforce in 2020. **What problems is League solving and how is that benefiting you?** We achieved a vendor consolidation during a tough renewal year which has streamlined our benefit package in a more efficient way. We are also building programs to help boost our wellness offerings and overall employee health. ### 11. Solid Platform & User Friendly Application **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about League?** User friendly features & timely content. From an admin perspective, enrolling and terminating an employee is easy as 1,2,3. Good support from our account manager and benefits consultant. Frequent touch points during the onboarding process. **What do you dislike about League?** Reporting capabilities are poor; it would be great to be able to create our own reports for data that we can need or want to capture. The 'employees' tab is a little frustrating in the sense that you see every single person that has appeared on the platform. You are unable to filter by business unit or be able to filter by those that are solely active. Response time from support could be improved; I've had instances where it took more than a week to get a response to inquiries. League is a third party to our insurance carrier so communication could sometimes lag. **Recommendations to others considering League:** Consistent follow-ups is key. Ask for touch points and keep communication channels open at all times. **What problems is League solving and how is that benefiting you?** Having League is certainly relieving the "stress" of benefits education with employees. The webpage and app make it very easy for employees to access information about the program virtually anywhere. In terms of "problems we are solving"; the access to content regarding health and mental well-being has been outstanding; in addition to being able to help offer employees challenges that result in the collection of points which can be used as part of their LSA Allocation. ### 12. League is like a friend, a nurse and customer support all in one! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2020 **What do you like best about League?** Their fast, helpful customer service that is always there for me, even when they are offline I know that they will answer my question as soon as they're back! **What do you dislike about League?** The only thing that I'm not a huge fan of is that the chat disappears once it's over. It would be cool to have the chat there from previous conversations in case I need to reference something we had already spoken about. It's not a big issue though, I usually take a screenshot of really important info. **Recommendations to others considering League:** It's very modern and easy to use. You get support with anything you need. **What problems is League solving and how is that benefiting you?** I rely on League to help me find what is covered in my policy, mental health support and anything I need help with. ### 13. Great features, easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Judith K. | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about League?** The health programs are great. They give good insights, keep me honest, and allow me to earn points to buy products. I also like discovering the products on Marketplace. I have found some products and brands I really like and now use regularly. **What do you dislike about League?** The app itself is not that easy to navigate. It can sometimes be challenging to find articles or efficiently search for products and services. **What problems is League solving and how is that benefiting you?** League makes benefit claims really simple and provides quick and easy support for any questions on benefits eligibility. ### 14. League Highlights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about League?** With League, there is something for everyone. The goal setting of the healthy habits and knowing the daily goals ahead of time, allow for pre-planning and accountability. Great skills for personal and professional well being. The updates with current climate have been beneficial - the meditation, and articles about covid have provided great context to share with friends and family - ease stress for everyone. Positive ripple effect. **What do you dislike about League?** I have yet to find anything specific I dislike. I believe the offerings are diverse enough that anyone can participate and achieve greater wellness from actively logging on. **What problems is League solving and how is that benefiting you?** I realized i need MORE water consumption for my weight and activity......Also, the power of breathing and meditating has lowered anxiety. I wake up refreshed with less screen time at night without the need of any other support (medication etc) From an overall Benefits support, everything has been easily accessible to know everything at my disposal and where to go for additional resources. ### 15. Easy to Use Platform + Members Love It **Rating:** 3.5/5.0 stars **Reviewed by:** Marvin T. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about League?** The platform is easy to use and there is always support for any arising issues. League has great programs within the app that members enjoy. League is very flexible and always takes time to listen to needs and wants of the organization. League also provides an easy to read and access breakdown of all benefits, with what is included and what is not. **What do you dislike about League?** The platform is a buggy at times. Issues sometimes take some time to resolve because some things are manually corrected. **What problems is League solving and how is that benefiting you?** Having plans with daily goals have been great. With various different types of plans for different Health needs it motivates me to challenge myself and accomplish goals. ### 16. Outstanding service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about League?** The app and website are both easy to navigate and include a ton of useful and helpful information, the customer service is exception, and incredibly fast, and I have never had expenses accepted so quickly. Truly a fantastic service, and would be an asset to any business. **What do you dislike about League?** Literally nothing, I love League and would recommend it to anyone. **Recommendations to others considering League:** Do it, you will not regret. **What problems is League solving and how is that benefiting you?** Knowing what can and cannot be expensed, an awesome marketplace that helps me find deals on products I want/need, and a reliable source to ask questions to! ### 17. Our benefit files for payroll have been a disaster! **Rating:** 3.0/5.0 stars **Reviewed by:** Mike D. | Payroll Accountant, Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about League?** The customer service team members have been nice, but it has been a mess regarding implementation. The website is also fairly easy to navigate and shows my active benefits which is a nice feature. **What do you dislike about League?** It has been a mess transitioning from our old benefits administrator to League. Our leadership team keeps work to try to get matters resolved but we are now into the 2nd quarter and we have still yet to have a seamless payroll and we are still trying to get things like the employer insurance expense calculated in our payroll so it shows up on our W-2's as required by the IRS. I find it very troubling that we are having so many issues when we use 2 of the leading payroll providers, ADP and Ultimate Software. Setting benefits up to implement with these to payroll providers seems like it should be like clock work to me. But I am coming at it from the payroll side, perhaps there is more to it from the benefits side that I am missing. **Recommendations to others considering League:** Make sure you have done a deep dive into every aspect of implementing before pulling the trigger. We continue to have major issues with our file uploads and benefits. **What problems is League solving and how is that benefiting you?** For the problems please see my prior questions' responses. One of the benefits is being able to view of each type of coverage you have opted on your personal account page. Also being able to request to print a new insurance card is a nice feature as well. **Official Response from Evan Davis:** > Hi Mike, Thanks so much for your feedback. We'd love to dig into the issues you've been experiencing so we can address them for you. Please send us an email at help@league.com with your info and we can set up some time to chat. ### 18. Excellent service **Rating:** 4.0/5.0 stars **Reviewed by:** Laurie W. | Generalist, People + Culture / Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2020 **What do you like best about League?** Our implementation team at League was very helpful and is quick to resolve any issues. League offers a easy to use platform and great benefits enhancements for an overall streamlined and current experience for our employees. I've had great experiences with the support team also, they are very helpful and stay in touch with frequent updates. Our Customer Success contact is fantastic, has great energy, and goes out of her way to get any issues resolved. **What do you dislike about League?** I wish turnaround times with benefits providers were faster, but otherwise, we have had a good experience. **What problems is League solving and how is that benefiting you?** How we can be proactive, and enhancing the experience for our employees' family members. Currently looking at what enhancements and trends we can provide to our employees. ### 19. Would Recommend League **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2020 **What do you like best about League?** - Helpful support via chat - Easy to Use - Quick approvals for submitted claims - Lots of content **What do you dislike about League?** - Would love even more products within the marketplace - The mark-up on some items is quite high **Recommendations to others considering League:** - Take advantage of all it offers via support, marketplace, benefits/claim submissions, free programming, etc. **What problems is League solving and how is that benefiting you?** - Submitting claims for work - Using the programs for drinking more water daily/exercising/sleep habits - Discovering new companies offered in the League Marketplace ### 20. Quick and painless! **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer DeAndrade - B. | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2020 **What do you like best about League?** When submitting questions or claims they are always quick to respond or approve claims. **What do you dislike about League?** Auto sign out on the app is not my favourite, but you can set up Touch ID to help speed up sign ins. **Recommendations to others considering League:** Great program to help with expenses not fully covered under benefits plans or with lifestyle items that are included. **What problems is League solving and how is that benefiting you?** With League I was able to increase my essential oil collections so that I am able to help many different issues naturally. ### 21. Modern benefits to cater to today's times. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2020 **What do you like best about League?** Ease of use, app usage and help support 24/7. League continues to offer a variety of health initiatives to help motivate individuals and encourage healthy lifestyles. **What do you dislike about League?** League Marketplace offers products and services not covered by HSA and would be great to have a filter function for only products and services covered. **What problems is League solving and how is that benefiting you?** The idea of "one size fits all" in the insurance world is no longer relevant. With other benefit packages, they offer maximum amounts for a number of health coverage, however, many may not apply to certain individuals. League solves this issue of having the employee choose the coverage they actually need and works best for their lifestyle and health. ### 22. Makes life easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about League?** As a new hire in my first professional job having had no experience with dealing with benefits, League makes it very easy to make claims! No to mention, they have an outstanding customer service team that is ready to answer any questions you may have. All I have to do is open the live chat and one of their agents responds. There is no hassle at all. In addition, it is also very easy to use the app as well as visually appealing. **What do you dislike about League?** Sometimes, there are new slight tweaks to my benefits coverage that I do not know about. I think it would be helpful if the app was able to notify me when I am covered for something new or when I am no longer covered for certain things. It is just less hassle to keep checking. **Recommendations to others considering League:** When using League, make great use of their customer service team and do not be afraid to ask any questions. They have an answer for everything! **What problems is League solving and how is that benefiting you?** When I have an issue with benefits, I do not have to go to my employer for questions, I can just ask one of the live agents. They are very quick as well and give you notifications when your claim has gone through, so I never have to worry about whether my claim was processed or not. It is very helpful when work gets busy because of how fast their process is. ### 23. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about League?** Our account managers are great! They respond to inquiries promptly and always provide a great customer service experience **What do you dislike about League?** The integration has had some difficulties, but our account managers are great in helping resolve the issues **Recommendations to others considering League:** It is a great platform to offer to the employees. **What problems is League solving and how is that benefiting you?** The league platform has provided visibility into the companies benefit plan, which is great. ### 24. League portal review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about League?** user experience, visual representation of the content, categorization of information, options for marketplace, variety of choices of health programs **What do you dislike about League?** slow response time of the mobile application **Recommendations to others considering League:** Great option to make better informed decisions about your health using the variety of options and features offered by the League platform to gain valuable insights. **What problems is League solving and how is that benefiting you?** managing employment benefits offered by the employer in an informed manner. ### 25. Ease of Use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2020 **What do you like best about League?** How easy it is to use and how quickly customer service gets back to you. **What do you dislike about League?** Sometimes the app is not responsive so it takes time to get into. **Recommendations to others considering League:** Use it!! **What problems is League solving and how is that benefiting you?** I use it for my health spending so I find that I am able to use more options for optimal health. Also all the health tips are beneficial. ### 26. Great resource for team members! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about League?** Resources for team members + Solutions Management Team **What do you dislike about League?** App time out + some misalignment between League and carriers with employee changes/updates **Recommendations to others considering League:** Best to have League handle all benefits matters, including broker services. **What problems is League solving and how is that benefiting you?** Solving for multiple systems, all in one solution + administrative burden reduced ### 27. Very user friendly and great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about League?** Easy to navigate and a lot of self service tools. You are able to navigate the pages and information without assistance and really get to know your coverage. **What do you dislike about League?** I dislike having to use our main provider portal to submit some claims as the experience is better through league and their interface. **Recommendations to others considering League:** Well worth the investment for your user experience **What problems is League solving and how is that benefiting you?** Employees are able to help themselves and get a deeper understanding of their plan coverage. Less admin support is required from our team members. ### 28. Good Implementation Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2020 **What do you like best about League?** The Concierge service and Marketplace are two big perks that bring company benefits to the next level. **What do you dislike about League?** League is now the "middleman" between us and our carriers and while it is nice for that reason, it will also take some getting used to doing things differently as we just implemented May 1, 2020. **What problems is League solving and how is that benefiting you?** A more flexible benefit offering and showing our employees that their needs matter when it comes to agile ability to access resources, focus on mental health, etc.. ### 29. League is everything you need for a healthy balanced life **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about League?** Love the free recipes, guides, and programs. Top-notch customer care! **What do you dislike about League?** There haven't been any issues that have come up that would cause me to dislike any aspect of League so far. **What problems is League solving and how is that benefiting you?** League has helped me with finances, eating healthy, and with negative self talk ### 30. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about League?** League is easy to use and the customer help is readily available to answer any questions. **What do you dislike about League?** No issues thus far. The experience has been overall positive. **What problems is League solving and how is that benefiting you?** I can easily manage my health benefits and find resources related to them. ### 31. It is great to have all your benefit cards at one place. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about League?** Daily reminders about activity task are great so that I do not miss my exercise. **What do you dislike about League?** There is new update which requires me to sign in every single time. I understand that it is just to keep my account safer but I would prefer staying logged in. **What problems is League solving and how is that benefiting you?** I have been using it for past 2 years and it has helped me achieve my activity goals and I feel much healthier and energized all the time. Thank you! ### 32. Easy to use and amazing customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2020 **What do you like best about League?** As an administrator with several other tasks to my day League makes dealing with benefits questions easy. I open a help ticket to request changes, inquire about members questions or concerns and they always come back with an answer or solution. They also deal directly with the member, which takes the burden off of me having to be the 'middle man' between the carrier and the member. **What do you dislike about League?** I am currently unable to easily report on member changes in coverage, eg from family to single or vice versa. This is difficult to track so our employees are not always current on paying their correct premium. **What problems is League solving and how is that benefiting you?** LTD claim made easy, name changes made easy, waiting period being in force when it should be waived, all handled immediately and with care. The challenges are fun and keep you engaged. Nice to have all benefits in one place with one login and access to everything. ### 33. A great benefit partner! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2020 **What do you like best about League?** The League platform allows companies to bring Health & Wellness to the forefront, digitally and with ease. **What do you dislike about League?** At this point we just started using the platform and to date don't have any concerns or dislikes. **Recommendations to others considering League:** N/A **What problems is League solving and how is that benefiting you?** We have been able to enhance our employee benefit providing both in what we can offer but mostly with what we can provide using a platform like League. ### 34. Very user friendly app and a very helpful team. **Rating:** 4.5/5.0 stars **Reviewed by:** fareeha M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about League?** I love the fact that I can get help 24/7. The team has always resolved my query in the first attempt itself. **What do you dislike about League?** There should be more options under the Marketplace. A couple of times when I tried to buy a service via the marketplace, the app was not able to complete the transaction as well as when I actually phoned the retail business on the offer, they said they don't work with League anymore. **Recommendations to others considering League:** Highly recommend this app for people that love getting issues resolved quickly :) **What problems is League solving and how is that benefiting you?** I request League to help me find health professionals in my area. ### 35. Customer service and overall app experience has been amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about League?** I love the app and the access you have to everything in one place. The service experience is wonderful and being able to actually chat with somebody is amazing. I rave about League all the time. **What do you dislike about League?** I do wish the benefits portion of it didnt require a separate login **Recommendations to others considering League:** Take advantage of all components of the app! There is a ton of great information. **What problems is League solving and how is that benefiting you?** I love the in-app challenges you can do! I think overall, it's really helped me in my work life because it is a great reminder to put my emotional and physical health a priority. ### 36. Wellness app **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2020 **What do you like best about League?** This app makes it easy to access all your benefits in one place. **What do you dislike about League?** Currently none, but in the past, there were bugs and system inconsistencies that were frustrating. **What problems is League solving and how is that benefiting you?** We are able to track employee wellness data and adjust our offerings based on employee needs. ### 37. Very helpful tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about League?** The east of seeing my coverage and easy to submit my claims. **What do you dislike about League?** When my company adopted League there were significant reduction on my coverage. I hope there was a better balance. The marketplace could have better offerings. **What problems is League solving and how is that benefiting you?** Ease to submit claims. ### 38. Great Platform and App Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2020 **What do you like best about League?** Easy use, league health programs, LSA... **What do you dislike about League?** need more reporting and analytics for HR **What problems is League solving and how is that benefiting you?** giving employees flexibility using LSA ### 39. The system is buggy sometimes you have to wait weeks until they resolve the bugs. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about League?** Easy to use and nice looking application. **What do you dislike about League?** Bugs, time of waiting and no updates to users for long time (at least to say they're still working on it). **Recommendations to others considering League:** It's a good thing, they just must pay more attention to customers like updating them every couple days about progress if there is an issue reported by users. **What problems is League solving and how is that benefiting you?** Use of your benefits. **Official Response from Evan Davis:** > Hi there, Thank you for your feedback! We really appreciate it. We'd love to chat further about any bugs you've found while using our app. Please send us an email at help@league.com with your info and we can set up some time to chat. ### 40. Its very easy to use. user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about League?** Its super Quick , clear and very much self explanatory. **What do you dislike about League?** Everything if fine on app. so far so good. **Recommendations to others considering League:** na **What problems is League solving and how is that benefiting you?** Its easy to check your coverage, easy to submit claim. its easy to get clarification if you need help as well by chatting to customer care. ### 41. Great Advince Friendly Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2020 **What do you like best about League?** The experience was very good. I received good information quickly and informatively. **What do you dislike about League?** The experience was great so truthfully I have nothing that can be improved on. **What problems is League solving and how is that benefiting you?** The experience was so good, I told my colleagues about it the next day. ### 42. Such an easy to use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2018 **What do you like best about League?** I love that we are able to contact them with any claims questions we may have. **What do you dislike about League?** Sometimes you will need to dispute things that seem fairly straight forward, but they still typically allow it. **Recommendations to others considering League:** Very easy to use and great if you have any questions about what you can/can't claim. **What problems is League solving and how is that benefiting you?** Our company is huge so it is a great way for them to not have to deal with expenses. ## League Discussions - [How soon can we see the League Marketplace populated with more local vendors & offers?](https://www.g2.com/discussions/24697-how-soon-can-we-see-the-league-marketplace-populated-with-more-local-vendors-offers) - 1 comment, 1 upvote - [What is LeagueApps com?](https://www.g2.com/discussions/what-is-leagueapps-com) - 1 comment - [How likely are you to expand the reporting capabilities in the Administrative Platform?](https://www.g2.com/discussions/30353-how-likely-are-you-to-expand-the-reporting-capabilities-in-the-administrative-platform) - 1 comment - [View League pricing details and edition comparison](https://www.g2.com/products/league/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+06%3A14%3A40+-0500&secure%5Bsession_id%5D=46cab8bb-9aa7-41ee-a00a-1dc8ad7a7729&secure%5Btoken%5D=8f70f5edc77790fbd33c2aabd3e10b89fec1fc150fa326f0eaed2a87ac8bf201&format=llm_user) ## League Features **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Interoperability** - Device Interfacing - Care Communication - EHR Integration **Data Management** - Knowledge Share - Population Health Management - Data aggregator - Population Health Management - Predictive Patient Analysis - Population Health Management **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Platform Basics** - Reporting - Interoperability - Performance **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Patient Communication & Engagement** - Personalized Patient Outreach - Intelligent Chatbots & Virtual Assistants - Two-Way Patient Messaging - AI-Powered Appointment Reminders **Care Management** - Patient Engagement - Population Health Management - Disease Risk Management - Population Health Management - Health Care Planning - Population Health Management **Patient Management** - Patient Portal - Assessment - Telehealth - Educational Content **Platform Content** - Enrollment Planning - Dashboard - Education - Benefits Record Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Scheduling & Access Optimization** - Self-Service Appointment Scheduling - Digital Intake & Pre-Visit Forms - AI-Based Scheduling Optimization - Waitlist & Cancellation Management **Platform Additional Functionality** - Mobility - Regulatory Compliance - Third-Party Carrier Integration **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Generative AI** - AI Text Summarization **Agentic AI - Population Health Management** - Autonomous Task Execution **Care Coordination & Automation** - Risk Stratification & Patient Prioritization - Automated Care Pathway Guidance - Referral Management **Platform Performance** - Reporting - Monitoring **Operational Intelligence & Integration** - Predictive No-Show Analytics - EHR & Practice Management Integration - Operational Performance Dashboards **Platform** - Customization - Integration APIs - Internationalization - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization ## Top League Alternatives - [Gusto](https://www.g2.com/products/gusto/reviews) - 4.6/5.0 (12,053 reviews) - [Forma](https://www.g2.com/products/formabenefits/reviews) - 4.8/5.0 (818 reviews) - [Asure](https://www.g2.com/products/asure/reviews) - 4.0/5.0 (384 reviews)