Ingrid T.
IT
Ingrid T.
legal assistant
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Generates More Leads Than Daily Phone Calls"
5/5
What do you like best about LeadSquared Sales CRM?

it allows us to get a lot more leads than an everyday basis phone calls. Review collected by and hosted on G2.com.

What do you dislike about LeadSquared Sales CRM?

It is a little complicated to use. Customer service is not as good either. Review collected by and hosted on G2.com.

Rajat B.
RB
Rajat B.
Senior Data Analyst - Level 4
Mid-Market (51-1000 emp.)
"Senior Data Analyst"
4.5/5
What do you like best about LeadSquared Sales CRM?

LeadSquared automatically classified and scored leads based on their likelihood to convert and routed high-priority leads to the most experienced agents.

The platform sent instant autoresponder emails and allowed agents to follow up quickly through integrated mobile apps. Review collected by and hosted on G2.com.

What do you dislike about LeadSquared Sales CRM?

delays in implementation and slow responses or insufficient help from customer support, especially after the sale is completed. Some experienced frequent changes in support representatives or developers during onboarding, leading to confusion and extended setup times Review collected by and hosted on G2.com.

Nikhil Kumar T.
NT
Nikhil Kumar T.
Inside sales
Mid-Market (51-1000 emp.)
"Seamless Lead Management and Sales Boost with Lead Squared CRM"
5/5
What do you like best about LeadSquared Sales CRM?

Lead Squared CRM is an excellent platform for managing leads, automating workflows, and boosting sales productivity. Its intuitive interface, fast performance, and powerful tracking features make daily operations seamless. The support team is responsive and helpful. Overall, it’s a reliable and efficient CRM for growing businesses. Review collected by and hosted on G2.com.

What do you dislike about LeadSquared Sales CRM?

Sometimes it works very slowly. And it have glitches. Review collected by and hosted on G2.com.

Rakshith C P.
RP
Rakshith C P.
Head of Operations
Mid-Market (51-1000 emp.)
"Sleek UI and Great User Experience"
4.5/5
What do you like best about LeadSquared Sales CRM?

The user interface and overall feel of both the app and the web version are good. Review collected by and hosted on G2.com.

What do you dislike about LeadSquared Sales CRM?

At times, the app or site can become laggy and takes a bit longer to load, but aside from that, everything else works well. Review collected by and hosted on G2.com.

Kumar S.
KS
Kumar S.
Manager
Mid-Market (51-1000 emp.)
"The Best CRM with User-Friendly Options"
5/5
What do you like best about LeadSquared Sales CRM?

Its the best CRM software with user friendly options Review collected by and hosted on G2.com.

What do you dislike about LeadSquared Sales CRM?

Old version is better than the new as it has most of the facilities in a user friendly manner Review collected by and hosted on G2.com.

Mohammed O.
MO
Mohammed O.
business development executive
Mid-Market (51-1000 emp.)
"Super Easy to Use with All Reporting & Analytics in One Place"
5/5
What do you like best about LeadSquared Sales CRM?

It is super easy, I've used as well as worked here so I know in and out of it. It is easily understandable, all the reporting and analytics in one place. Review collected by and hosted on G2.com.

What do you dislike about LeadSquared Sales CRM?

Nothing as such. it is a little price sensitive, but easily negotiable! Review collected by and hosted on G2.com.

SR
Sandeeep R.
senior admission officer
Mid-Market (51-1000 emp.)
"Excellent Filters and Smooth Navigation"
5/5
What do you like best about LeadSquared Sales CRM?

The filters, navigation, updates, and Converse chat all contribute to the overall experience. Each of these features plays a role in making the platform more user-friendly and efficient. Review collected by and hosted on G2.com.

What do you dislike about LeadSquared Sales CRM?

The pop-ups aren't very effective because they show up on other tabs too. This means we have to refresh the entire tab, which results in losing any data we've already marked. Review collected by and hosted on G2.com.

RA
Riyas A.
Assistant manager- Business Development
Mid-Market (51-1000 emp.)
"Automation and Tracking That Transform Lead Management"
5/5
What do you like best about LeadSquared Sales CRM?

The automation and tracking features are a game changer — from capturing leads to nurturing them through personalized campaigns, everything feels smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about LeadSquared Sales CRM?

There’s a slight learning curve when it comes to customization, and the mobile app could be a bit smoother. Apart from that, it works well for most day-to-day needs. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Easy to Use with Responsive Support That Delivers on TAT"
4/5
What do you like best about LeadSquared Sales CRM?

I really liked the ease of use and the time the support team takes to resolve the issue. The TAT mentioned is the TAT offered. Review collected by and hosted on G2.com.

What do you dislike about LeadSquared Sales CRM?

Although it is easy to use, it is rigid in terms of accommodating certain use-cases and integrations. Review collected by and hosted on G2.com.

Sridevi R.
SR
Sridevi R.
Online Head
Mid-Market (51-1000 emp.)
"Efficient Lead Management with Follow-Up Ease"
3.5/5
What do you like best about LeadSquared Sales CRM?

I like the follow-up notification feature in LeadSquared Sales CRM. It's important to correctly follow up to close a lead, and I feel this flow is correctly managed in LeadSquared Sales CRM. Review collected by and hosted on G2.com.

What do you dislike about LeadSquared Sales CRM?

nothing as such Review collected by and hosted on G2.com.