Centralized lead management which is the big advantage also smart lead routing and also proof and reportingfor clients which is beneficial for business client trust. Review collected by and hosted on G2.com.

Initially setup is complexwhich takes time and also requires CRM expertise and also high maintainance needed so dedication requires and costly andcomplex for early stage enterprise. Review collected by and hosted on G2.com.

I use LeadSquared Sales CRM for the auto dialer, and I really like its user-friendly interface. It keeps a good track of lead management and provides real-time analysis of leads. The auto dialer saves a lot of time without causing any disturbance, and it's easy to handle, which helps us generate a lot of good leads for our business. The initial setup was very easy as well. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

What I like best about LeadSquared is how easy it is to manage and track leads in one place. The automation helps reduce manual work by assigning leads and sending follow-ups automatically. It keeps marketing and sales aligned with clear lead status and activity history. The dashboards are useful for quickly checking performance and priorities. Overall, it makes day-to-day work more organized and efficient. Review collected by and hosted on G2.com.

What I dislike about LeadSquared is that sometimes the system can be slow, especially when loading large lists or switching between screens. Some features are not very intuitive at first, so it takes time to learn them. The mobile app can feel a bit limited compared to the desktop version. A few more easy integrations with other tools would be helpful. Overall it works well, but these things can be improved. Review collected by and hosted on G2.com.

I find LeadSquared Sales CRM beneficial because it greatly facilitates information sharing and the generation of insights, particularly after creating master files. This efficiency in processing and sharing data with clients has been invaluable. Furthermore, the tool’s capability to connect with other systems, such as the MYO and other dialers, significantly enhances the dialing process, allowing seamless interaction with customers and streamlining sales operations. I really appreciate the tool's ability to download tagging dumps, enabling me to check customer interactions and effectively classify sales and non-sales business based on tagging. This feature helps in organizing vast amounts of data into meaningful insights, which are crucial for sales strategy formulation. Overall, these functionalities promote a more organized workflow, ensuring that everything I need is at my fingertips. Review collected by and hosted on G2.com.

I find the report customization challenging as it was initially difficult to tailor the data to our needs. There is a significant missing element in the CRM reports, specifically the inability to view all interactions with a customer. This means that if a customer connects multiple times, the report only shows the interaction from the last call. This lack of complete interaction history limits the ability to track attempts made for customer conversion or denial. Review collected by and hosted on G2.com.

The best thing about LeadSquared is how easy it makes it to manage and follow up with leads. You can set it up so that it automatically sends emails, assigns leads to team members, and reminds you to follow up — all without having to do everything manually. This saves us a lot of time and helps us reach out to customers faster.

It’s also really easy to use. Even if someone is new, they can learn how to use it quickly. One feature I really like is that it shows what each customer is doing — like if they opened an email or visited our website — so our sales team knows who to focus on.

Another good thing is that it works well with other tools we already use, like email and WhatsApp, so everything stays connected. Easily Implement. Good Customer Support. Daily Using. Review collected by and hosted on G2.com.

Sometimes, the system runs a bit slow, especially when there’s a lot of information to load. It can be a little frustrating when you're in a hurry.

Also, there are many features, which is great, but it can be confusing at first. You might need someone to explain how to use everything properly.

The mobile app is helpful, but it doesn’t have all the options that the computer version has. So if you’re working from your phone, you might feel a bit limited. Review collected by and hosted on G2.com.

LeadSquared Sales CRM stands out for its simplicity and customization. The platform is incredibly user-friendly, making it easy for new users to onboard quickly. One of the best features is the smart automation workflows — they save a lot of time and help ensure follow-ups never fall through the cracks. The lead capture from various channels (website, email, phone, campaigns) is seamless, and tracking lead stages is visually effective. Additionally, the mobile app is highly responsive and helps our field team stay updated in real-time. Review collected by and hosted on G2.com.

While the platform is quite robust, the reporting module could use some improvement. Custom report creation can be a bit tricky and time-consuming, especially when trying to filter or group data across multiple parameters. Some integrations (like third-party calling solutions) require technical support, which may slow down implementation. Also, real-time syncing occasionally lags in high-volume data uploads, which could affect large-scale campaigns. Review collected by and hosted on G2.com.

i mostly like its lead management and end to end flow for my better user experience Review collected by and hosted on G2.com.

mostly for new user who are new to this software they need training support for using things Review collected by and hosted on G2.com.

Customised Workflow, Easy to use, Easily integrates with other software using UDC, lead distribution. Review collected by and hosted on G2.com.

If the automation is bigger, then it takes time to open the automation to edit it. Speed issue, sometimes it is very slow. Reports limitations and the maximum time it is showing a timeout error. Review collected by and hosted on G2.com.

if lead fills this form and is from Mumbai, assign to non-tech and send a WhatsApp template in minutes. No developer needed. That's rare. Review collected by and hosted on G2.com.

Difficulties with the initial setup, indicating a potential gap in understanding specific business cases Review collected by and hosted on G2.com.

smothly work and easily work and it helping for me.

gratefully use Review collected by and hosted on G2.com.

it that nothing about dislike for my side because no reson for dislike Review collected by and hosted on G2.com.