I had a good experience using LeadSquared Sales CRM. It was helpful for managing leads and organizing sales activities. It became easier to track customer interaction, schedule follow-ups, and ensure that no potential lead was missed. The interface is super easy and user-friendly, which makes it easy for the team to stay organized. It helps to keep all customer information in one place. The user-friendly interface of the CRM makes it easy to quickly access and manage leads without spending much time learning the system. Setup was quite smooth. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I like that LeadSquared Sales CRM can be integrated with the user's platform, which helps track daily engagement. It even prompts us on what topic our cold call pitch should be, which really helps in converting customers from free classes to paid classes. I also appreciate the one-click call feature from LeadSquared, which saves a lot of time. The proper training module provided by the LeadSquared team on using the filters and creating a new lead was helpful. LeadSquared is the best CRM for B2C. Review collected by and hosted on G2.com.

For me it's a really good CRM. Maybe if we can add AI like ChatGPT. Review collected by and hosted on G2.com.

The best thing about Leadsquared Sales CRM is that it gives high visibilty of the entire business via the leads present in the leadsquared account dashboard which helps in focused follow ups with the leads who are the prospects and hence, leadsquared is a very effective crm for filtering propective leads and providing a good business visibility of the present leads. Review collected by and hosted on G2.com.

The user interface is not very modern as well as the features of leadsquared crm at times are extremely slow to function, so the downsides are the outdated user interface and the slow processing of the functionalities which can save a lot of time. Review collected by and hosted on G2.com.

Its automated generated Report sections in the Analytics tab Review collected by and hosted on G2.com.

Sometimes, they help you little late when some issues arise Review collected by and hosted on G2.com.

I find LeadSquared Sales CRM very easy to use, even for someone who might not be very tech-savvy, they can pick it up quickly. The best part is you can easily undo updates, which is a handy feature. The interface is nice, and even though it might seem overwhelming at first, as you keep working on day-to-day activities, it becomes easier and more comfortable to use. I like that there's a reminder feature for follow-up calls, which helps in managing leads efficiently. I also appreciate that the initial setup was quite easy, and everything worked perfectly. Review collected by and hosted on G2.com.

I couldn't find data availability and call recordings on LeadSquared, which Salesforce offers. It would be nice to have email tracking as well, like in Salesforce. Review collected by and hosted on G2.com.

I use LeadSquared Sales CRM mainly to track leads, manage follow-ups, and keep my pipeline organized. The best part is how it reduces my manual work; reminders, tasks, and lead stages are all neatly aligned, so I don’t forget anything even on hectic days. The mobile app is actually helpful too; I can quickly update lead status right after a call or meeting. I really appreciate the automated reminders and the way it shows lead priorities, which honestly make my day much easier. I also like that once you set up the workflows, the system quietly does half the job for you in the background. It feels like having a small assistant reminding you of what to do. Overall, it brings a lot of discipline into my sales routine without making things complicated. The priority tags help me focus my energy on the right leads and definitely improve my strike rate. It's easy to install as well. Review collected by and hosted on G2.com.

One thing that could definitely improve in LeadSquared is the overall speed and responsiveness. Sometimes the system feels a bit laggy, especially when switching between lead pages or updating fields. Compared to Zoho CRM, I’ve noticed that simple actions like editing a lead or updating a stage take a few extra seconds, which adds up when you’re doing it dozens of times a day. Another thing is that certain updates don’t reflect instantly you click “save,” and it feels like the system takes its own sweet time to refresh. When you’re working in a fast-paced sales environment, that delay can be a little frustrating. Review collected by and hosted on G2.com.

I like that LeadSquared Sales CRM offers different lead status options, which help keep a lead organized based on the work done. It helps in separating hot leads from other leads efficiently. The reports dashboard is another feature I appreciate as it provides a clear picture of performance and helps in planning further steps. I also found the initial setup to be easier, which was a pleasant surprise. Review collected by and hosted on G2.com.

The interface can be improved like it should look easy to navigate and catchy. By easier to navigate, I meant that the new user should be able to perform tasks efficiently from day one. Review collected by and hosted on G2.com.

It helps me keep track of all lead details and lead tracking, including payments, activities, documentation, call log details, and everything else. I can integrate multiple software tools into the CRM, and it also helps with every reminder. Review collected by and hosted on G2.com.

I don’t have anything to dislike about it, and it works very smoothly. Review collected by and hosted on G2.com.

LeadSquared Sales CRM is easy to use and well-suited for high-volume sales operations. Its lead management, automation, and activity tracking features support frequent use and help sales teams stay efficient. Review collected by and hosted on G2.com.

Advanced customization and reporting are limited. Complex workflows often require support intervention, integrations can be rigid, and customer support response time varies during critical operational issues. Review collected by and hosted on G2.com.

I like LeadSquared Sales CRM for its comprehensive features and lead management. It helps us with managing leads, daily tasks, follow-ups, reports, and provides excellent analytical capabilities. It's the best CRM I've worked on so far. I also appreciate how it allows customization of the sales flow to match the organization and enables real-time tracking of associates. The initial setup was very easy. Review collected by and hosted on G2.com.

Everything was fine with the software, but I think LeadSquared should integrate AI, as competitors are using it. Review collected by and hosted on G2.com.