--- title: Leadoo Reviews meta\_title: 'Leadoo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 115 reviews by the users' company size, role or industry to find out how Leadoo works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 115 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Leadoo Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value Leadoo’s **engaged support and effective lead generation features** , enhancing website interactivity and visitor insights. [(11 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1402089&qs=pros-and-cons#reviews) Users find Leadoo **incredibly helpful** for enhancing customer engagement and improving responsiveness beyond business hours. [(11 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1403989&qs=pros-and-cons#reviews) Users praise Leadoo for its **exceptional customer support** , highlighting their engagement and responsiveness to needs. [(10 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1402099&qs=pros-and-cons#reviews) Users love the **easy-to-use interface** of Leadoo, making implementation and learning straightforward and enjoyable. [(10 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1403582&qs=pros-and-cons#reviews) Users highlight the **impressive lead generation capabilities** of Leadoo, significantly increasing site engagement and conversion rates. [(7 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1404132&qs=pros-and-cons#reviews) Users find the **dashboard issues** can hinder navigation and integration, making the experience less intuitive. [(2 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=2045479&qs=pros-and-cons#reviews) Users find the **difficult navigation** in Leadoo frustrating, especially when not using the dashboard regularly. [(2 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1402467&qs=pros-and-cons#reviews) Users report **integration issues** with Leadoo, noting difficulties with website compatibility and lead routing settings. [(2 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=2481085&qs=pros-and-cons#reviews) Users note a **lack of integration** with various platforms, hindering a seamless experience with Leadoo. [(2 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=2481105&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , requiring time investment, but acknowledge the ease of understanding overall. [(2 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1404100&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Leadoo ##### 1. Features Users value Leadoo’s **engaged support and effective lead generation features** , enhancing website interactivity and visitor insights. [ See 11 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1402089&qs=pros-and-cons#reviews) See Related User Reviews ![Henna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henna M.") HM Henna M. Small-Business (50 or fewer emp.) 5.0/5 "Enhancing Our Engagement with Leadoo" What do you like about Leadoo? Leadoo has added value for us by providing a rich set of tools to engage website visitors and improve conversions. We have been pleased with its ease JE Jennifer E. Mid-Market (51-1000 emp.) 5.0/5 "Great tool for getting to know your visitors + great support!" What do you like about Leadoo? We are super happy with Leadoo and their customer service. We prefer to work with long-term partners that listen to our needs, and in Leadoo, we have ##### 2. Helpful Users find Leadoo **incredibly helpful** for enhancing customer engagement and improving responsiveness beyond business hours. [ See 11 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1403989&qs=pros-and-cons#reviews) See Related User Reviews ![Sanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanna S.") SS Sanna S. Small-Business (50 or fewer emp.) 4.5/5 "Great Service and People, with an Easy-to-Learn Interface" What do you like about Leadoo? The people and service are really good. User interface is easy to learn. ![Larissa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larissa L.") LL Larissa L. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo Boosted Customer Satisfaction With Always-On Customer Reach" What do you like about Leadoo? Leadoo has helped us improve customer satisfaction by giving customers a new way to reach us, even outside business hours or during the busy season. ##### 3. Customer Support Users praise Leadoo for its **exceptional customer support** , highlighting their engagement and responsiveness to needs. [ See 10 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1402099&qs=pros-and-cons#reviews) See Related User Reviews ![Kaisa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaisa K.") KK Kaisa K. Mid-Market (51-1000 emp.) 4.5/5 "Lead capture made easy" What do you like about Leadoo? The customer service is outstanding—always helpful and impressively proactive in suggesting improvements. ![Termex E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Termex E.") TE Termex E. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo elevates your business to the next level" What do you like about Leadoo? Leadoo is very easy and flexible to use. The friendly and swift customer service helped set up the application on our website, and the ongoing support ##### 4. Ease of Use Users love the **easy-to-use interface** of Leadoo, making implementation and learning straightforward and enjoyable. [ See 10 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1403582&qs=pros-and-cons#reviews) See Related User Reviews ![Sanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanna S.") SS Sanna S. Small-Business (50 or fewer emp.) 4.5/5 "Great Service and People, with an Easy-to-Learn Interface" What do you like about Leadoo? The people and service are really good. User interface is easy to learn. ![Termex E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Termex E.") TE Termex E. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo elevates your business to the next level" What do you like about Leadoo? Leadoo is very easy and flexible to use. The friendly and swift customer service helped set up the application on our website, and the ongoing support ##### 5. Lead Generation Users highlight the **impressive lead generation capabilities** of Leadoo, significantly increasing site engagement and conversion rates. [ See 7 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1404132&qs=pros-and-cons#reviews) See Related User Reviews ![Termex E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Termex E.") TE Termex E. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo elevates your business to the next level" What do you like about Leadoo? Leadoo is very easy and flexible to use. The friendly and swift customer service helped set up the application on our website, and the ongoing support JE Jennifer E. Mid-Market (51-1000 emp.) 5.0/5 "Great tool for getting to know your visitors + great support!" What do you like about Leadoo? We are super happy with Leadoo and their customer service. We prefer to work with long-term partners that listen to our needs, and in Leadoo, we have ### 5 Cons or Disadvantages of Leadoo ##### 1. Dashboard Issues Users find the **dashboard issues** can hinder navigation and integration, making the experience less intuitive. [ See 2 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=2045479&qs=pros-and-cons#reviews) See Related User Reviews ![Larissa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larissa L.") LL Larissa L. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo Boosted Customer Satisfaction With Always-On Customer Reach" What do you dislike about Leadoo? If you don’t use the dashboard every day, some of the smaller settings—like controlling where leads are routed—can be a bit hard to find. For us, a sm ![Termex E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Termex E.") TE Termex E. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo elevates your business to the next level" What do you dislike about Leadoo? The dashboard seemed a bit messy at first glance. ##### 2. Difficult Navigation Users find the **difficult navigation** in Leadoo frustrating, especially when not using the dashboard regularly. [ See 2 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1402467&qs=pros-and-cons#reviews) See Related User Reviews ![Larissa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larissa L.") LL Larissa L. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo Boosted Customer Satisfaction With Always-On Customer Reach" What do you dislike about Leadoo? If you don’t use the dashboard every day, some of the smaller settings—like controlling where leads are routed—can be a bit hard to find. For us, a sm ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "A great tool for Leadgen - Superior Customer Support" What do you dislike about Leadoo? Would prefer a stronger interface, some stuff is hard to find in the platform. ##### 3. Integration Issues Users report **integration issues** with Leadoo, noting difficulties with website compatibility and lead routing settings. [ See 2 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=2481085&qs=pros-and-cons#reviews) See Related User Reviews ![Sanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanna S.") SS Sanna S. Small-Business (50 or fewer emp.) 4.5/5 "Great Service and People, with an Easy-to-Learn Interface" What do you dislike about Leadoo? Sometimes the ingtegration with our website is not perfect, but could be about our site's problem too. ![Larissa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larissa L.") LL Larissa L. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo Boosted Customer Satisfaction With Always-On Customer Reach" What do you dislike about Leadoo? If you don’t use the dashboard every day, some of the smaller settings—like controlling where leads are routed—can be a bit hard to find. For us, a sm ##### 4. Lack of Integration Users note a **lack of integration** with various platforms, hindering a seamless experience with Leadoo. [ See 2 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=2481105&qs=pros-and-cons#reviews) See Related User Reviews ![Sanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanna S.") SS Sanna S. Small-Business (50 or fewer emp.) 4.5/5 "Great Service and People, with an Easy-to-Learn Interface" What do you dislike about Leadoo? Sometimes the ingtegration with our website is not perfect, but could be about our site's problem too. ![Larissa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larissa L.") LL Larissa L. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo Boosted Customer Satisfaction With Always-On Customer Reach" What do you dislike about Leadoo? If you don’t use the dashboard every day, some of the smaller settings—like controlling where leads are routed—can be a bit hard to find. For us, a sm ##### 5. Learning Curve Users find the **learning curve challenging** , requiring time investment, but acknowledge the ease of understanding overall. [ See 2 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1404100&qs=pros-and-cons#reviews) See Related User Reviews DG Daniel G. Enterprise (\> 1000 emp.) 5.0/5 "Amazing support and great Tool!" What do you dislike about Leadoo? Learning curve a bit different to other tools, but easy to understand as the same time. ![Kaisa T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaisa T.") KT Kaisa T. Small-Business (50 or fewer emp.) 4.5/5 "Let there be leads" What do you dislike about Leadoo? This is an advanced tool, so be prepared to invest also your time regularly. Customer sevice is great tho! ## Top-Rated Alternatives [ ![Drift](https://images.g2crowd.com/uploads/product/hd_favicon/0dde34d086fccc39e604a4d17950cdb2/drift.svg "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Qualified](https://images.g2crowd.com/uploads/product/hd_favicon/1552675057/qualified.svg "Qualified") Qualified 4.9/5(1,540) ](https://www.g2.com/products/qualified/reviews) [ View All Alternatives ](https://www.g2.com/products/leadoo/competitors/alternatives) ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") UU Verified User in Utilities Mid-Market (51-1000 emp.) 6/27/2024 "An effective way to collect leads and inquiries" 4.5/5 What do you like best about Leadoo? Leadoo is easy to use, clear, and especially the customer service is fast and tailored to the company. New features are developed regularly. The tool is easy to add to websites. Review collected by and hosted on G2.com. What do you dislike about Leadoo? I don't know the application's technology well enough to modify, for example, bots myself. On the other hand, help is always quickly available from the customer contact person. Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? With Leadoo, our customers can easily contact us and quickly get more information about our services. Leadoo functions as a marketing tool and the most important measurable metric for lead collection on our website. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Nick F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick F.") NF Nick F. Small-Business (50 or fewer emp.) 11/15/2023 "Supercharged our site engagement & conversion rates" 5/5 What do you like best about Leadoo? We've worked with Leadoo for 2 years and the year-on-year improvements we've seen in site engagement, conversion rates and total leads have been really impressive. We use Leadoo to identify prospects onsite, educate them about our services, and optimize their conversion journeys. It's become a very important tool in our online lead generation strategy. Dislike: There are a lot of features - some we haven't been able to fully explore yet. Problems solved: Lead generation and getting the most out of our current site traffic. Review collected by and hosted on G2.com. What do you dislike about Leadoo? Nothing to dislike, but it takes some work to getting the customer journeys right. The Leadoo was absolutely available to us, but we need to put some serious thought behind it. Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? Improve MQL conversions with higher intent and higher chance of SQL conversion. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") UM Verified User in Medical Devices Small-Business (50 or fewer emp.) 3/28/2024 "A helpful team that has understood our needs an supported us in our aims." 5/5 What do you like best about Leadoo? The interface is really intuitive, making it easy to analyse the customer journey and identify improvements. Review collected by and hosted on G2.com. What do you dislike about Leadoo? I can't think of any downsides - I just wish we had talked to them sooner! Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? Leadoo is helping us to create a more effective customer journey on our Cairn Technology website via global and inpage chatbots, with the aim of directing visitors to the right product and contact information for their needs. As a result, we are already seeing increased visitor interaction and engagement on the site, as well as a significant number of valuable leads. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") AS Verified User in Staffing and Recruiting Small-Business (50 or fewer emp.) 6/10/2024 "Agile team and easy-to-use platfomr" 5/5 What do you like best about Leadoo? That is fast implemented and easy to prove the ROI Review collected by and hosted on G2.com. What do you dislike about Leadoo? Nothing, the team is agile and smart. I loved it! Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? It aids in qualifying prospects, identifying companies, and providing clear data for sales to act upon. It's akin to having an additional consultant who works non-stop 24/7, qualifying leads and obtaining their contact information. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Heidi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heidi P.") HP Heidi P. Mid-Market (51-1000 emp.) 2/21/2024 "Chatbots with excellent customer service." 4.5/5 What do you like best about Leadoo? Leadoo is an excellent tool for creating chatbots. I don't have the time to create and maintain various chatbots myself. The best part is that Leadoo takes care of maintenance and optimization on my behalf, and that's the best part. Great customer support! Review collected by and hosted on G2.com. What do you dislike about Leadoo? The tool is convenient, but there are similar ones available. Excellent customer service and a hassle-free customer experience set Leadoo apart. Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? A user-friendly way to capture leads. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Mikko H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mikko H.") MH Mikko H. Small-Business (50 or fewer emp.) 6/27/2024 "Easy to use and versatile" 5/5 What do you like best about Leadoo? A constantly evolving and versatile tool. Customer service is quick, and contacts actively suggest new ways to use it. Review collected by and hosted on G2.com. What do you dislike about Leadoo? Not necessarily negative but more of a development thing. A great feature would be if Leadoo could incorporate online store payments and it could be used, for example, for selling customized products. Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? Collecting requests for proposals and leads Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Pontus B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pontus B.") PB Pontus B. Founder & CEO Small-Business (50 or fewer emp.) 9/7/2022 "Did not believe that one tool could improve our website results this much! 💡" 5/5 What do you like best about Leadoo? When we implemented Leadoo onto our website for our online personal training business, I was skeptic at first, but WOW, did this change fast! From rarely getting any leads from our website to getting good quality leads every week was a game-changer for us. We spent so much money generating traffic to our site but never got anything from that. But NOW I finally feel confident in spending money generating traffic because I know we have something that will take care of it. So thank you for introducing it to me at that time. PS. I actually liked it so much that I ended up working at the company 😇 Review collected by and hosted on G2.com. What do you dislike about Leadoo? As far as I know, there is nothing in particular that I dislike with this software. Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? Generating good quality leads from our website also helps us maximize the money we spend on generating traffic via ads on different channels. I would say that the insight we get from the Leadoo experts also helped us with how to re-build our website. Review collected by and hosted on G2.com. Show More 8/16/2023 Current UserValidated ReviewerSource: Organic JS Jone S. CEO Small-Business (50 or fewer emp.) 6/14/2024 "Leadoo is a very important part of our website and service, and the statistics we receive are invaluable!" 5/5 What do you like best about Leadoo? The service from Leadoo and to our customers, the simplicity and all the statistics. Review collected by and hosted on G2.com. What do you dislike about Leadoo? There is nothing to mention that could be improved as I see it. Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? To know if our marketing is correct and interesting, and that the visitors receive the information and service they need. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated MF Michel F. Small-Business (50 or fewer emp.) 3/6/2024 "Leadoo is simply the best!" 5/5 What do you like best about Leadoo? Leadoo has simply the best team, exellent service and a big value. With Leadoo's services we at Metropole have had a huge impact on our conversion-rate and overall UX-experience thank's to their one of a kind solution with smart chat-bots and a really supportive and creative team. I would give them 100/10 if that was possible :) Review collected by and hosted on G2.com. What do you dislike about Leadoo? Haven't got to discover any downsides yet. Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? Leadoo makes a huge impact in our convert-rate on our website and really helps us to collect the data and provide the UX for our future and potential customers! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CR Carolina R. Global Campaign Manager Mid-Market (51-1000 emp.) 2/20/2024 "Great tool for capturing active website leads" 4.5/5 What do you like best about Leadoo? Our CSM and the way that all of our needs are addressed and taken into account. The continuos improvements and developments of the platform. Getting great ROI after seing deals come in that were converted by Leadoo. Review collected by and hosted on G2.com. What do you dislike about Leadoo? Price point, makes it hard to sell internally over time. Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? Automized chatbot, not having to have a dedicated person to be responding to the leads which used to be the case. We are seeing our leads conversions now ending up in great CW, which ultimately means that people do consider that contacting us throught the platform is an easy way to reach us. Review collected by and hosted on G2.com. 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