--- title: Leadoo Reviews meta\_title: 'Leadoo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 115 reviews by the users' company size, role or industry to find out how Leadoo works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 115 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Leadoo Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value Leadoo’s **engaged support and effective lead generation features** , enhancing website interactivity and visitor insights. [(11 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1402089&qs=pros-and-cons#reviews) Users find Leadoo **incredibly helpful** for enhancing customer engagement and improving responsiveness beyond business hours. [(11 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1403989&qs=pros-and-cons#reviews) Users praise Leadoo for its **exceptional customer support** , highlighting their engagement and responsiveness to needs. [(10 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1402099&qs=pros-and-cons#reviews) Users love the **easy-to-use interface** of Leadoo, making implementation and learning straightforward and enjoyable. [(10 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1403582&qs=pros-and-cons#reviews) Users highlight the **impressive lead generation capabilities** of Leadoo, significantly increasing site engagement and conversion rates. [(7 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1404132&qs=pros-and-cons#reviews) Users find the **dashboard issues** can hinder navigation and integration, making the experience less intuitive. [(2 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=2045479&qs=pros-and-cons#reviews) Users find the **difficult navigation** in Leadoo frustrating, especially when not using the dashboard regularly. [(2 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1402467&qs=pros-and-cons#reviews) Users report **integration issues** with Leadoo, noting difficulties with website compatibility and lead routing settings. [(2 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=2481085&qs=pros-and-cons#reviews) Users note a **lack of integration** with various platforms, hindering a seamless experience with Leadoo. [(2 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=2481105&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , requiring time investment, but acknowledge the ease of understanding overall. [(2 mentions)](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1404100&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Leadoo ##### 1. Features Users value Leadoo’s **engaged support and effective lead generation features** , enhancing website interactivity and visitor insights. [ See 11 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1402089&qs=pros-and-cons#reviews) See Related User Reviews ![Henna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henna M.") HM Henna M. Small-Business (50 or fewer emp.) 5.0/5 "Enhancing Our Engagement with Leadoo" What do you like about Leadoo? Leadoo has added value for us by providing a rich set of tools to engage website visitors and improve conversions. We have been pleased with its ease JE Jennifer E. Mid-Market (51-1000 emp.) 5.0/5 "Great tool for getting to know your visitors + great support!" What do you like about Leadoo? We are super happy with Leadoo and their customer service. We prefer to work with long-term partners that listen to our needs, and in Leadoo, we have ##### 2. Helpful Users find Leadoo **incredibly helpful** for enhancing customer engagement and improving responsiveness beyond business hours. [ See 11 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1403989&qs=pros-and-cons#reviews) See Related User Reviews ![Sanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanna S.") SS Sanna S. Small-Business (50 or fewer emp.) 4.5/5 "Great Service and People, with an Easy-to-Learn Interface" What do you like about Leadoo? The people and service are really good. User interface is easy to learn. ![Larissa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larissa L.") LL Larissa L. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo Boosted Customer Satisfaction With Always-On Customer Reach" What do you like about Leadoo? Leadoo has helped us improve customer satisfaction by giving customers a new way to reach us, even outside business hours or during the busy season. ##### 3. Customer Support Users praise Leadoo for its **exceptional customer support** , highlighting their engagement and responsiveness to needs. [ See 10 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1402099&qs=pros-and-cons#reviews) See Related User Reviews ![Kaisa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaisa K.") KK Kaisa K. Mid-Market (51-1000 emp.) 4.5/5 "Lead capture made easy" What do you like about Leadoo? The customer service is outstanding—always helpful and impressively proactive in suggesting improvements. ![Termex E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Termex E.") TE Termex E. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo elevates your business to the next level" What do you like about Leadoo? Leadoo is very easy and flexible to use. The friendly and swift customer service helped set up the application on our website, and the ongoing support ##### 4. Ease of Use Users love the **easy-to-use interface** of Leadoo, making implementation and learning straightforward and enjoyable. [ See 10 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1403582&qs=pros-and-cons#reviews) See Related User Reviews ![Sanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanna S.") SS Sanna S. Small-Business (50 or fewer emp.) 4.5/5 "Great Service and People, with an Easy-to-Learn Interface" What do you like about Leadoo? The people and service are really good. User interface is easy to learn. ![Termex E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Termex E.") TE Termex E. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo elevates your business to the next level" What do you like about Leadoo? Leadoo is very easy and flexible to use. The friendly and swift customer service helped set up the application on our website, and the ongoing support ##### 5. Lead Generation Users highlight the **impressive lead generation capabilities** of Leadoo, significantly increasing site engagement and conversion rates. [ See 7 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1404132&qs=pros-and-cons#reviews) See Related User Reviews ![Termex E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Termex E.") TE Termex E. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo elevates your business to the next level" What do you like about Leadoo? Leadoo is very easy and flexible to use. The friendly and swift customer service helped set up the application on our website, and the ongoing support JE Jennifer E. Mid-Market (51-1000 emp.) 5.0/5 "Great tool for getting to know your visitors + great support!" What do you like about Leadoo? We are super happy with Leadoo and their customer service. We prefer to work with long-term partners that listen to our needs, and in Leadoo, we have ### 5 Cons or Disadvantages of Leadoo ##### 1. Dashboard Issues Users find the **dashboard issues** can hinder navigation and integration, making the experience less intuitive. [ See 2 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=2045479&qs=pros-and-cons#reviews) See Related User Reviews ![Larissa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larissa L.") LL Larissa L. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo Boosted Customer Satisfaction With Always-On Customer Reach" What do you dislike about Leadoo? If you don’t use the dashboard every day, some of the smaller settings—like controlling where leads are routed—can be a bit hard to find. For us, a sm ![Termex E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Termex E.") TE Termex E. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo elevates your business to the next level" What do you dislike about Leadoo? The dashboard seemed a bit messy at first glance. ##### 2. Difficult Navigation Users find the **difficult navigation** in Leadoo frustrating, especially when not using the dashboard regularly. [ See 2 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1402467&qs=pros-and-cons#reviews) See Related User Reviews ![Larissa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larissa L.") LL Larissa L. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo Boosted Customer Satisfaction With Always-On Customer Reach" What do you dislike about Leadoo? If you don’t use the dashboard every day, some of the smaller settings—like controlling where leads are routed—can be a bit hard to find. For us, a sm ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "A great tool for Leadgen - Superior Customer Support" What do you dislike about Leadoo? Would prefer a stronger interface, some stuff is hard to find in the platform. ##### 3. Integration Issues Users report **integration issues** with Leadoo, noting difficulties with website compatibility and lead routing settings. [ See 2 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=2481085&qs=pros-and-cons#reviews) See Related User Reviews ![Sanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanna S.") SS Sanna S. Small-Business (50 or fewer emp.) 4.5/5 "Great Service and People, with an Easy-to-Learn Interface" What do you dislike about Leadoo? Sometimes the ingtegration with our website is not perfect, but could be about our site's problem too. ![Larissa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larissa L.") LL Larissa L. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo Boosted Customer Satisfaction With Always-On Customer Reach" What do you dislike about Leadoo? If you don’t use the dashboard every day, some of the smaller settings—like controlling where leads are routed—can be a bit hard to find. For us, a sm ##### 4. Lack of Integration Users note a **lack of integration** with various platforms, hindering a seamless experience with Leadoo. [ See 2 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=2481105&qs=pros-and-cons#reviews) See Related User Reviews ![Sanna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanna S.") SS Sanna S. Small-Business (50 or fewer emp.) 4.5/5 "Great Service and People, with an Easy-to-Learn Interface" What do you dislike about Leadoo? Sometimes the ingtegration with our website is not perfect, but could be about our site's problem too. ![Larissa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larissa L.") LL Larissa L. Small-Business (50 or fewer emp.) 5.0/5 "Leadoo Boosted Customer Satisfaction With Always-On Customer Reach" What do you dislike about Leadoo? If you don’t use the dashboard every day, some of the smaller settings—like controlling where leads are routed—can be a bit hard to find. For us, a sm ##### 5. Learning Curve Users find the **learning curve challenging** , requiring time investment, but acknowledge the ease of understanding overall. [ See 2 mentions ](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1404100&qs=pros-and-cons#reviews) See Related User Reviews DG Daniel G. Enterprise (\> 1000 emp.) 5.0/5 "Amazing support and great Tool!" What do you dislike about Leadoo? Learning curve a bit different to other tools, but easy to understand as the same time. ![Kaisa T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaisa T.") KT Kaisa T. Small-Business (50 or fewer emp.) 4.5/5 "Let there be leads" What do you dislike about Leadoo? This is an advanced tool, so be prepared to invest also your time regularly. Customer sevice is great tho! ## Top-Rated Alternatives [ ![Drift](https://images.g2crowd.com/uploads/product/hd_favicon/0dde34d086fccc39e604a4d17950cdb2/drift.svg "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Qualified](https://images.g2crowd.com/uploads/product/hd_favicon/1552675057/qualified.svg "Qualified") Qualified 4.9/5(1,540) ](https://www.g2.com/products/qualified/reviews) [ View All Alternatives ](https://www.g2.com/products/leadoo/competitors/alternatives) KV Karoliina V. Markkinointipäällikkö Mid-Market (51-1000 emp.) 11/4/2024 "A well-functioning system and good customer service" 5/5 What do you like best about Leadoo? Working with Leadoon is easy and smooth. Review collected by and hosted on G2.com. What do you dislike about Leadoo? So far, I haven't come across anything I don't like. Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? Leadoon bots consistently generate contacts. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated HV Hanna V. Marketing and brand manager Enterprise (\> 1000 emp.) 8/12/2024 "Leadoo is easy to use and boosts engagement. Highly recommend!" 4.5/5 What do you like best about Leadoo? An interactive and quick way for customers to contact us, give more information about our services. Also reporting section is very insightful and the user interphase is super easy to use. Customer service is always really quick and helpful. Review collected by and hosted on G2.com. What do you dislike about Leadoo? Free options for sales to for specific customer segment following. Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? Making easier to contact us and showing our complex proedut and service range. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sarah L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah L.") SL Sarah L. Enterprise (\> 1000 emp.) 2/8/2024 "Unmatched customer service" 5/5 What do you like best about Leadoo? - The super close customer support of Artem and Sona, we work with five different countries and they basically just have to proof read the bots and then implement them - Its so easy to implement for our web editors - Even if you never done something like this before the usage is quite straight forward - That Leadoo offers different versions like Inpage, Exit intent, Banner etc is a huge plus, as well as the Company insights and the automatically generated reports - That Leadoo finally started with AI is huge plus as well :) Review collected by and hosted on G2.com. What do you dislike about Leadoo? Can't come up with anything\_\_\_\_\_\_\_\_\_\_\_\_\_ Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? What we sell at Securitas can be quite complex for a first time visitor. Leadoo helps us to pick them up and guide them through our content and offerings. We also have a huge success with using Leadoo for our recruitment process as we are also a big employer. We currently pre evaluate the job seekers for HR with a Leadoo bot. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Enterprise (\> 1000 emp.) 6/25/2024 "It's all good" 4.5/5 What do you like best about Leadoo? The support you get. From the start of the process working with Leadoo, everyone has been helpful and pleasant, I am not a technical minded person and I have never been made to feel at ease. I feel that they care and are always looking at ways to improve the outcomes for us. Review collected by and hosted on G2.com. What do you dislike about Leadoo? When I discover this, then I will share. Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? Site visitor conversions: gettign more of the people who visit our site to speak with us. and where they are not, trying to understand better what people are visiting the site for. Since the introduction of the bots on our page, we have been able to see the various interactions and makes edits that support visiteor needs better. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Aimee D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aimee D.") AD Aimee D. Digital Marketing Assistant Enterprise (\> 1000 emp.) 5/29/2024 "Amazing service" 5/5 What do you like best about Leadoo? The service is amazing. Really fast responses and turn around on issues/requests. Gavin, Helen and Sofia make using Leadoo really easy. Easily the best bit of tech we have. Review collected by and hosted on G2.com. What do you dislike about Leadoo? Slightly limiting on certain parts e.g. no option for live booking Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? Ease of lead generation and tracking leads Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Laura S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura S.") LS Laura S. Mid-Market (51-1000 emp.) 5/2/2024 "Great tool for acquiring leads" 4.5/5 What do you like best about Leadoo? Very competent, proactive and helpful customer service. With Leadoo, we have been able to increase the number of leads from the website and and direct visitors better to the content they want to see. Review collected by and hosted on G2.com. What do you dislike about Leadoo? Sometimes the company profile list loads slowly. Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? More leads from website.Customer service via chat reduces the workload of receptionists on the switchboard and email. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rob J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob J.") RJ Rob J. Sales Manager Meetings/Key Account Manager for brokers Small-Business (50 or fewer emp.) 2/2/2024 "Leadoo have helped us massively!" 4.5/5 What do you like best about Leadoo? With great help from our CSM, we've added multiple new tools to our website to help visitors find the information they need. We've also converted lots more visitors to leads which has been amazing. Review collected by and hosted on G2.com. What do you dislike about Leadoo? Ideally we've have live chat too, but we don't have the resources to staff it full time. The pre-written chatbot conversations are very good but sometimes it would be nice to introduce a human. Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? Leadoo has helped us by increasing the flow of leads from our website, as well as being a great tool for visitors to our site to find the information that they need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Adam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam G.") AG Adam G. Head of Performance Marketing Enterprise (\> 1000 emp.) 10/23/2023 "The best performance technology we've implemented into our business" 4.5/5 What do you like best about Leadoo? Leadoo has without doubt transformed our business. The ease of use as an in-house service, the ease of implementation working with the teams at Leadoo and the ongoing customer support are second to none. Sometimes with technology platforms things seem too good to be true, but this isn't the case with Leadoo Review collected by and hosted on G2.com. What do you dislike about Leadoo? To say I'm struggling to find dislikes says everything you need to know. If anything there's too much to play with and trying to prioritise is sometimes difficult, but generally - everything's fab and I can't find many dislikes. Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? 1) Volume of phone enquiries into our business: we previously received over 1,000,000 telephone enquiries a year from third party sources and our own website for things that could be self served via Leadoo, our volume has significantly dropped allowing local agents to power up their phone calls rather than be bogged down with enquiries 2) Lead Generation: By removing static forms, our lead conversion has rocketed. The ease of use to upload bots for all of our campaigns as well as core call to actions has led to it becoming our number one source of leads across all of our channels. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") AO Verified User in Online Media Small-Business (50 or fewer emp.) 11/8/2024 "Excellent customer service" 5/5 What do you like best about Leadoo? My own customer lead Kristiina Suomalainen is highly skilled, always understands the customer's needs immediately, and suggests excellent recommendations. Review collected by and hosted on G2.com. What do you dislike about Leadoo? No comment, everything works. Everything works excellently! Thank you, Kristiina! Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? Leadoo solves our customers' problems. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Mid-Market (51-1000 emp.) 11/16/2024 "Ryan was incredibly helpful, I would highly recommend anyone to use Leadoo" 5/5 What do you like best about Leadoo? Ryan H, the onboarding guru. Nothing was too much trouble. Review collected by and hosted on G2.com. What do you dislike about Leadoo? From going live, I've not had any issues. I can't say there's anything I dislike at the moment Review collected by and hosted on G2.com. What problems is Leadoo solving and how is that benefiting you? Improving UX. Review collected by and hosted on G2.com. 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