--- title: Leadoo Reviews meta_title: 'Leadoo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 115 reviews by the users' company size, role or industry to find out how Leadoo works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 115 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Leadoo Reviews **Vendor:** Leadoo Marketing Technologies **Category:** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 115 ## About Leadoo Leadoo AI turns your website visitors into customers and advocates, through the power of real-time conversational marketing. Identify, Nurture, Convert and Support site users to become lifelong customers with Leadoo AI. With each onsite lifecycle touchpoint turned into a bespoke conversation. Marketing, Sales and Customer teams all love Leadoo for raising the quality and quantity of Conversions, while maximising lifetime customer value. For over 700 Leadoo AI clients over their first 12 months with us, we found the average increase on base conversion rates was 41%. In simple terms, Leadoo AI provides all the tools and insights needed to: - Identify your website visitors - Nurture their onsite buying journeys - Ultimately convert more of them into customers - Support their lifetime journeys and turn them into advocates ## Leadoo Pros & Cons **What users like:** - Users value Leadoo’s **engaged support and effective lead generation features** , enhancing website interactivity and visitor insights. (11 reviews) - Users find Leadoo **incredibly helpful** for enhancing customer engagement and improving responsiveness beyond business hours. (11 reviews) - Users praise Leadoo for its **exceptional customer support** , highlighting their engagement and responsiveness to needs. (10 reviews) - Users love the **easy-to-use interface** of Leadoo, making implementation and learning straightforward and enjoyable. (10 reviews) - Users highlight the **impressive lead generation capabilities** of Leadoo, significantly increasing site engagement and conversion rates. (7 reviews) - Users appreciate the **easy setup** of Leadoo, allowing quick integration and efficient lead generation strategies. (6 reviews) - Users find **implementation easy** with Leadoo, benefiting from a user-friendly ecosystem and excellent customer support. (5 reviews) - Time-saving (4 reviews) - Business Support (3 reviews) - Customization (3 reviews) **What users dislike:** - Users find the **dashboard issues** can hinder navigation and integration, making the experience less intuitive. (2 reviews) - Users find the **difficult navigation** in Leadoo frustrating, especially when not using the dashboard regularly. (2 reviews) - Users report **integration issues** with Leadoo, noting difficulties with website compatibility and lead routing settings. (2 reviews) - Users note a **lack of integration** with various platforms, hindering a seamless experience with Leadoo. (2 reviews) - Users find the **learning curve challenging** , requiring time investment, but acknowledge the ease of understanding overall. (2 reviews) - Not Intuitive (2 reviews) - Users feel that Leadoo's **automation complexity** could be improved with additional features like advanced email automation. (1 reviews) - Users feel the **price is too high** and suggest it should be more affordable for better satisfaction. (1 reviews) - Editing Difficulties (1 reviews) - Email Communication Issues (1 reviews) ## Leadoo Reviews ### 1. Enhancing Our Engagement with Leadoo **Rating:** 5.0/5.0 stars **Reviewed by:** Henna M. | Marketing & EB Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Leadoo?** Leadoo has added value for us by providing a rich set of tools to engage website visitors and improve conversions. We have been pleased with its ease of use and features that complement the other solutions we use. I've been particularly impressed with Leadoo's Customer Success Managers – they don't just answer questions; they actively suggest improvements and are always ready to help implement them. Even when it's something small that we could do ourselves, they take care of it, saving us time and energy. **What do you dislike about Leadoo?** Sometimes Leadoo doesn't fully communicate with our system, but nothing major. **What problems is Leadoo solving and how is that benefiting you?** Leadoo helps us engage with our website visitors more effectively and improve conversions. Additionally, their proactive customer service ensures that we’re always making the most of the platform—whether it’s through their suggestions for improvements or hands-on assistance. ### 2. Lead capture made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Kaisa K. | Marketing manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Leadoo?** The customer service is outstanding—always helpful and impressively proactive in suggesting improvements. **What do you dislike about Leadoo?** While the interface might not be the most modern and more advanced AI models exist for chatbot conversations, this solution perfectly fits our needs. When it comes to lead capture, it's simply excellent. **What problems is Leadoo solving and how is that benefiting you?** Leadoo helps us capture and convert leads more effectively, directly from our website. It solves the problem of losing potential customers due to lack of interaction or delayed follow-up. ### 3. Leadoo elevates your business to the next level **Rating:** 5.0/5.0 stars **Reviewed by:** Termex E. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Leadoo?** Leadoo is very easy and flexible to use. The friendly and swift customer service helped set up the application on our website, and the ongoing support has been superb. Since implementing Leadoo, we have tripled our leads. **What do you dislike about Leadoo?** The dashboard seemed a bit messy at first glance. **What problems is Leadoo solving and how is that benefiting you?** Leadoo provides an interactive website experience, guiding visitors to the right categories. It helps segment customers and generate leads accordingly. ### 4. Bots for lead generation and customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Leadoo?** Very friendly and proactive customer support. Bots are easy to implement. **What do you dislike about Leadoo?** Does not bring so much added value to our Sales. Mainly used for customer service purposes. **What problems is Leadoo solving and how is that benefiting you?** One way to contact our customer service and solution sales. ### 5. Great tool for getting to know your visitors + great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer E. | Head of Marketing & Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Leadoo?** We are super happy with Leadoo and their customer service. We prefer to work with long-term partners that listen to our needs, and in Leadoo, we have an engaged and agile partner. We use their bots not only for lead generation but also as a tool to make our website more interactive and helpful, and to collect more information about our visitors. We know much more about our visitors today than we did before! **What do you dislike about Leadoo?** Nothing. Leadoos statistics helps us in many ways! **What problems is Leadoo solving and how is that benefiting you?** We have three completely different target groups with different needs. With Leadoo, we can quickly and easily guide our visitors in the right direction. ### 6. Unmatched customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah L. | Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Leadoo?** - The super close customer support of Artem and Sona, we work with five different countries and they basically just have to proof read the bots and then implement them - Its so easy to implement for our web editors - Even if you never done something like this before the usage is quite straight forward - That Leadoo offers different versions like Inpage, Exit intent, Banner etc is a huge plus, as well as the Company insights and the automatically generated reports - That Leadoo finally started with AI is huge plus as well :) **What do you dislike about Leadoo?** Can't come up with anything_____________ **What problems is Leadoo solving and how is that benefiting you?** What we sell at Securitas can be quite complex for a first time visitor. Leadoo helps us to pick them up and guide them through our content and offerings. We also have a huge success with using Leadoo for our recruitment process as we are also a big employer. We currently pre evaluate the job seekers for HR with a Leadoo bot. ### 7. Chatbots with excellent customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Heidi P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Leadoo?** Leadoo is an excellent tool for creating chatbots. I don't have the time to create and maintain various chatbots myself. The best part is that Leadoo takes care of maintenance and optimization on my behalf, and that's the best part. Great customer support! **What do you dislike about Leadoo?** The tool is convenient, but there are similar ones available. Excellent customer service and a hassle-free customer experience set Leadoo apart. **What problems is Leadoo solving and how is that benefiting you?** A user-friendly way to capture leads. ### 8. Excellent solution for number of needs **Rating:** 5.0/5.0 stars **Reviewed by:** Laura K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Leadoo?** Leadoo is user-friendly and actually fun to use. We have solved numerous different needs and ideas with the help of Leadoo bots. A big thank you goes to our account manager, whose creativity and assistance we can always rely on. **What do you dislike about Leadoo?** Sometimes, not often, there are minor issues with the app, but they are always resolved within seconds thanks to Leadoo. **What problems is Leadoo solving and how is that benefiting you?** Leadoo responds to our customers' questions and needs 24/7, and is a great lead magnet. If you are creative, the possibilities are endless. ### 9. Amazing support and great Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel G. | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Leadoo?** Easy to work with, clear data analytics, and the best support. **What do you dislike about Leadoo?** Learning curve a bit different to other tools, but easy to understand as the same time. **What problems is Leadoo solving and how is that benefiting you?** Leads qualification before a first call. Easy solving questions to our customers. ### 10. A great tool for Leadgen - Superior Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Leadoo?** The broad spectrum of tools inside the platform and most of all; their Customer Support. **What do you dislike about Leadoo?** Would prefer a stronger interface, some stuff is hard to find in the platform. **What problems is Leadoo solving and how is that benefiting you?** Leadoo takes care of the dialogue from visitors on our website, making sure every visitor receives answer to their questions. Leadoo tracks the visitors and makes it easier for us to see what actions that influence a specific deal. It also solves proactive sales for us as we always have fresh lists of website visitors, with a full footprint, to look at. ## Leadoo Discussions - [What is Leadoo used for?](https://www.g2.com/discussions/what-is-leadoo-used-for) - 1 comment - [View Leadoo pricing details and edition comparison](https://www.g2.com/products/leadoo/reviews?filters%5Bsentiment_snippet%5D=1402099&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A12%3A39+-0500&secure%5Bsession_id%5D=f7ce625d-5d09-4365-b042-3f8db7754476&secure%5Btoken%5D=246bfff6bc619028cd5f8bc897952d1441a4cafb4ff053951c44a6bc1ed15805&format=llm_user) ## Leadoo Integrations - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) ## Leadoo Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Generative AI** - AI Text Summarization **Agentic AI - Visitor Identification** - Cross-system Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - Conversion Rate Optimization - SEO Management - Drag & Drop - Visual Analytics - API - Surveys & Feedback - Data Import/Export - Reporting & Statistics - Real-Time Reporting - Customizable Templates - Real-Time Data - A/B Testing - Screen Activity Recording - Site Search Tracking - Trend Analysis - Visitor Tracking - Customer Segmentation - Engagement Tracking - Activity Tracking - Sales Trend Analysis - Funnel Analysis - Widgets - Alerts/Escalation - Real-Time Analytics - Heatmaps - Search/Filter - Conversion Tracking - Reporting/Analytics - Referral Tracking - Real-Time Monitoring - Generative AI - Data Visualization - Behavior Tracking - Keyword Tracking - Pageview Tracking - Customizable Reports - Charting - Visualization - Activity Dashboard - Real-Time Notifications - Access Controls/Permissions - Time on Site Tracking - Web Traffic Reporting - Monitoring - Tagging - Dashboard Creation - Campaign Management - Campaign Analytics - Customizable Branding - Alerts/Notifications - User Interaction Tracking - AI Copilot - Customer Journey Mapping - Goal Setting/Tracking - Multiple Site Management - Website Analytics **Self-Service Experience** - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing - Real-Time Notifications - Real-time Consumer-facing Chat **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **Self-Service Platform** - Branding - Automation - Artificial Intelligence - Integrations ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation **Agentic AI - Customer Self-Service** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking ## Top Leadoo Alternatives - [Drift](https://www.g2.com/products/drift/reviews) - 4.4/5.0 (1,203 reviews) - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,734 reviews) - [Qualified](https://www.g2.com/products/qualified/reviews) - 4.9/5.0 (1,532 reviews)