The upsides of using LeadAngel is that it keeps everything organized under one umbrella, also keep everything fair in a proper round robin format rather than relaying on the honour system. Review collected by and hosted on G2.com.

Sometimes LeadAngel doesn't work, BDR's find that there is glitches that don't let them submited the lead through LeadAngel which leads to a bit of panic trying to find an AE to take the lead Review collected by and hosted on G2.com.

OTS - the ability to see the channels in slack, owners, timing, shotgun, all of it. It's increased our teams ability to book on the spot meetings.

I also like that there can be multiple layers for mid-market, US commercial and Canadian commerical. Great for routing to the right channel. Review collected by and hosted on G2.com.

We've had hiccups with the gcal integration and a lot of one off scenarios that have created many instances where we've had to manually book meetings. I think a more seemless gcal integration or additional manager funcationalities to be able to easily change meetings would be nice Review collected by and hosted on G2.com.

I like that leadangel connects to my calendar so that meetings are only booked during times that I am available. That way as long as I set up my time properly, I know that my day is always booked correctly. Review collected by and hosted on G2.com.

The OTS is leadangel moves to quickly, but this may be an organizatio setting. I also wish leadangel would take into account "OOO setting" on google calendar- for now you have to manually block this. Review collected by and hosted on G2.com.

The ability to weight reps and adjust distro within seconds, customizable routing rules and increase visibility into performance metrics. Review collected by and hosted on G2.com.

De duping capabilities could be increased and would be helpful to have at a glance visibility into lead response time Review collected by and hosted on G2.com.

Our experience using LeadAngel has been ideal - easily operatable and easy to use for reps of all difference experience levels. Review collected by and hosted on G2.com.

The role out of LeadAngel took a while to get up and running, however support was very helpful in supporting us during onboarding. Review collected by and hosted on G2.com.

How it routes leads to the AE's in a timely fashion, and equitably distributes opportunities/leads to members of the outbound organization, so everyone has a chance to close business. Review collected by and hosted on G2.com.

How it can be glitchy at times, especially with scheduled meetings, as it sometimes books times with AE's that are unavailable. This shouldn't be an issue as the appointment time/meeting is calibrated with the google calendar of the sales rep. Review collected by and hosted on G2.com.

LeadAngel accurately syncs with your calender to understand when you are available to take meetings. Also it takes into consideration time intervals before another meeting to identify if you have enough to accept an urgent one. Review collected by and hosted on G2.com.

So far my experience has not come across anything negative at the moment. Will share in the future when one does pop up! My team members have not mentioned anything yet either. Review collected by and hosted on G2.com.

Ease of use, and just down one steps to get oppurtunities converted. Also assurence when scheduling meetings. As an anxious individual I appreciate the peace of mind LA provides. Review collected by and hosted on G2.com.

A bug here and there but thats softeware! Review collected by and hosted on G2.com.

How easy it is to change where lead routing is going to by team/rep. Easy format to navigate quickly and effeciently. This makes making changes on the fly really easy. Review collected by and hosted on G2.com.

Certain custimizations need to be done on the back end, but the LA team is quick to reply. Once there is more information that translates between salesforce and lead angel for reporting it will be great. Review collected by and hosted on G2.com.

I like the way LA helps with OTS opps. It ensured everyone has a fair chance when a hot lead comes in. Review collected by and hosted on G2.com.

There was a few growing pains while getting started but it seems to be running smoothly now. Review collected by and hosted on G2.com.