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Identifying companies that have visited our site is important to us in helping us to measure the success of our campaigns. We can instantly tag them as a prospect, customer etc and assign them using the lead manager tool to the relevant sales manager. We often see visits from email campaigns and PPC that have hit the site and not converted for whatever reason. By identifying them we can follow up and knowing that they have been on our site helps open conversations for our sale staff to begin building relationships with the buyer. The data tool is also really helpful. We know who our audience is so by filtering out those positions we are often able to identify the right person to be speaking to. Review collected by and hosted on G2.com.
Not a dislike as is the nature of our industry, but we receive a lot of visits from .ac websites which would be helpful if we could filter out completely. We get round this by tagging these as non-qualified and filtering out these visits using the options supplied. Review collected by and hosted on G2.com.
Video Reviews
Very underrated tool that all New Business Hunters should use!
Mike's Review
Lead Forensics enables our sales team to concentrate their efforts on an established pipeline
738 out of 739 Total Reviews for Lead Forensics
Overall Review Sentiment for Lead Forensics
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Lead Forensics has given our business an additional tool to use to gather leads. We are able to modify who receives certain leads and assign follow ups based on the information provided by Lead Forensics. Lead Forensics is easy to use, easy to integrate, easy to implement, and easy to learn! Our business uses Lead Forensics every day by multiple users and have seen a difference in our order generation from using active leads provided by Lead Forensics.
Lead Forensics' customer service is out of this world!! Any time we have a question, we reach out our person and she answers our questions immediately. In addition to the live inroduction & training to Lead Forensics, they've sent over training guides, FAQ's, how-to's, and more. Super helpful and responsive....highly recommend! Review collected by and hosted on G2.com.
There is a lot to learn with Lead Forensics and it takes some time to get to know and learn how it works best for your company. It's not just a simple plug and play, but their customer service team is A+++ and helps every step of the way. Review collected by and hosted on G2.com.
Lead Forensics has been extremely helpful to our business development team who use the platform on a daily basis. It helps us to identify new businesses in each of our branches local areas to expand our business. It also allowed the teams to follow up with current customers with up and cross sell opportunities they gathered through viewing customers activity our website.
Our marketing team also uses Lead Forensics to monitor the effectiveness of ads campaigns, which allows us to see how our marketing is driving traffic to our website.
Triggered reports make it easier for us to send our sales team automated alerts about their key accounts and new business. Overall, it has been a great tool for us to improve our sales and marketing efforts.
Our IT team also found it icredibly easy to intergrate and implement due to the API features.
The Support and Customer Success team was great in handling and helping us implement our specific requirements for the platform. Review collected by and hosted on G2.com.
One area where Lead Forensics can improves is in the process of data. Sometimes the amount of information provided can feel a bit overwhelming, even though its limited to each of the users locations. Also, because of the amount of data we get, the load times suffer, but these are minor points in terms of the benefits we recieve overall. Review collected by and hosted on G2.com.
I can see what companies visit my websites and who the target contacts are at those companies. I also can get the emails and phone numbers of those targets. Some of the competitors that I have used did not provide the list of contacts and their information. This is a huge advantage that Lead Forensics has. I also like the ability to create alerts based on many different factors and have them sent to my sales team. The integration with the CRM is very helpful. Lead Forensics contacts trigger a series of automated events once automatically added to the CRM. Very helpful. The people that work for LF, especially Aliya Hennessy, in particular, is a high-quality professional. Helpful in all technical things and even makes it easy to deal with their accounting dept. ;) Review collected by and hosted on G2.com.
Sometimes the app throws errors, but typically when you refresh, it always comes back. Some of the user interface could be brought up to the current design best practices, but this is not as important as the benefits LF provides. Review collected by and hosted on G2.com.
Lead Forensics has been brilliant for my client. By identifying and tracking website visitors it has provided me with valuable insights. I also found the detailed data on potential clients is great to make the outreach far more effective.
I find the platform easy to use, and Elisha from the support team is always on hand to assist with any questions. I highly recommend it to anyone looking to enhance their B2B sales and marketing efforts. Review collected by and hosted on G2.com.
While Lead Forensics has been a valuable tool for us, one area for improvement is the volume of data that can sometimes feel overwhelming. There are occasions when the information provided isn't always as clear as we'd like, requiring extra time to filter through the most relevant leads. Review collected by and hosted on G2.com.
Before Lead Forensics we had no idea of who was visting our website and looking at our products. After signing up, we immediately had insight to potential customers looking at our website and the particular equipment they were viewing. This gave me the oppounity to pursue potential clients I had no idea were in the market for our products. Review collected by and hosted on G2.com.
I wish there were a way to determine who at "said company" visited. It would be great to get an actual email address/phone number or name of the person visiting. I have to use LinkedIn or other message to try and get a contact for the website visitors which proves to be very challenging. Review collected by and hosted on G2.com.
Upsides of using Lead Forensics is that it lets you know what businesses visit your website, delivering you essentially a warm lead. Then you can search for specific people within those companies that you would like to target based on what is important to your organisation. it has all this information in the one place easy to access. My account manager is super helpful as well and always working with me to find better ways to utilise the platform.
Lead Forensics is super easy to use and implement, has a range of features and can be easily integrated with crm platforms. Review collected by and hosted on G2.com.
The only things i dislike happen very very rarely, sometimes contacts purchased actually no longer work at those companies. However, once you report that you get the credit back into your account which is great. Review collected by and hosted on G2.com.
It is a great tool to identify companies that have been on our website and then having a marketing strategy that helps us chase warm leads rather than relying on cold calling. It also helps as a reminder to chase a customer that you have quoted who have said that its in future FY budget and then you see activity on your website and contact the customer for an update. Review collected by and hosted on G2.com.
With customers now working from home, if they do not use a company VPN then it will not let you know the company activity on the site, apart from that, i really like using the tool. Review collected by and hosted on G2.com.
Lead Forensics works very well for our business in understanding which clients have been viewing our website and particulary which page/product they were most interested in. This helps us tailor messages with information which our customers may find useful when procuring our services.
The platform also gives us an accurate list of contacts who work/have worked at the company saving time with my research when contacting clients. Review collected by and hosted on G2.com.
There is no area of the website we dislike Review collected by and hosted on G2.com.
Available prospect contact information is the greatest feature of LeadForensics. Also, great visibility on what prospects are looking at on your website.
Working with Johanna in customer success has been a complete pleasure! Review collected by and hosted on G2.com.
No way that I can find to automate email list generation of desired categories and job titles. We do this manually, and then add the leads to our email campaign. If this could be developed with a review/approval step to confirm using contact credits, that would be great. Review collected by and hosted on G2.com.
We like lead forensics as it offers us real time activity on our site allowing the team to be proactive with both new and existing clients, allowing us to target and understand exactly what the visitor has been browsing and for how long, and also how many repeat visits. We can easily see the upturn in visits following a marketing campaign, we feel that the site supports with prompt and relevant interaction with our clients.
I also like the linkedin feature for connecting with contacts.
Plus our account manager is a gem, she has supported us to understand the intricacies of the site and make the most of it. Review collected by and hosted on G2.com.
For me initially it was understanding the intricacies of the site, I just didnt have the time to work my way around it, and also the data is not always up to date or correct, or sometines just not available. Review collected by and hosted on G2.com.
