I really like how Lawmatics simplifies many tasks and automates everything. It's great that everything can be found in one place, making it really well organized. It's also easier to find documents for a specific client and send emails, documents, or even forms without moving outside the client's matter. Review collected by and hosted on G2.com.

At the moment, I don't feel that I need any enhancement, maybe just dark mode. Review collected by and hosted on G2.com.

I like Lawmatics for its ease of use, making my work more straightforward. The marketing tracking feature helps me keep an eye on our campaigns effectively. I find the automation incredibly useful; it takes care of the outreach and converts prospects to customers without me having to manually manage communications, allowing me to cultivate relationships and nurture the flow seamlessly. Review collected by and hosted on G2.com.

I wish it was more customizable and dynamic. There are a lot of fields I don't use that I wish I could hide. Most of the legal matters my firm deals with don't require quite as much personal info up front. I wish I could hide those fields. Review collected by and hosted on G2.com.

I find the initial setup of Lawmatics easy, which is a big plus. One thing I really like about Lawmatics is the customer support. When I needed to reset my MFA, reaching out to Lawmatics support was easy, and they handled it well. Overall, my encounter with their support team stands out as something that works especially well. Review collected by and hosted on G2.com.

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It’s a very comprehensive CRM that is tailored for lawyers and law firms and allows me to keep much more organized than I had been Review collected by and hosted on G2.com.

It is a very complicated product. There is a high learning curve when you have to commit to learning the software. But they very good about being available for you and booking extra sessions that need me to make sure you are getting value out of the product Review collected by and hosted on G2.com.

The software is great but the assistance we received from Andy is just the best. Review collected by and hosted on G2.com.

Nothing at the moment comes to mind, very happy with the whole experience. Review collected by and hosted on G2.com.

Clear sales funnels purpose-built for law firms. Review collected by and hosted on G2.com.

Support starts off with an AI. You'll need to specifically ask for human help. Review collected by and hosted on G2.com.

I appreciate Lawmatics for its ability to automate many processes that we previously handled manually, which significantly enhances our efficiency. I like the customer support because they are responsive and helpful, providing assistance whenever we need it. The API offered by Lawmatics stands out to me as fairly user-friendly and expansive, which is a significant advantage because it allows us to integrate Lawmatics into other platforms seamlessly, enhancing our overall workflow and the tool's flexibility. Review collected by and hosted on G2.com.

I think that the UI changes a lot and often not in ways I find helpful. In automations, it now takes more clicks to add nodes, and the nodes went from being color-coordinated to essentially a block of text. It seems minor but if you are making many automations a day, the clicks add up and the former speed at which you could recognize a node is gone. Review collected by and hosted on G2.com.

It makes the intake process much smoother and easier overall. Review collected by and hosted on G2.com.

Its unique interface takes some time to get used to and navigate. Review collected by and hosted on G2.com.

I like the different stages that Lawmatics offers and the various automations you can set up. Review collected by and hosted on G2.com.

There needs to be better ways to track different tasks and sort by different things. The initial setup was very difficult and tedious. Review collected by and hosted on G2.com.

I find Lawmatics to be user-friendly and visually appealing. The dashboard is well designed and easily customizable. The training staff at Lawmatics made the process much smoother and tailored the platform to meet the firm's needs. Review collected by and hosted on G2.com.

At first, I was having trouble differentiating the client vs. the contacts, but this problem has since been solved. Review collected by and hosted on G2.com.