Rachel O.
RO
Rachel O.
Client Services Coordinator
Small-Business (50 or fewer emp.)
"Easy to Use, Fast Support, and Simple Client Management"
5/5
What do you like best about Lawmatics?

Lawmatics is easy to use, and it’s simple to add new clients and run reports. Whenever we have an issue or a question, it gets handled quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Lawmatics?

Billing is probably my only complaint, since changing an invoice feels unnecessarily cumbersome. Review collected by and hosted on G2.com.

Allison R.
AR
Allison R.
"Seamless Setup and Reporting Excellence with Lawmatics"
5/5
What do you like best about Lawmatics?

I really appreciated that our onboarding with Swetha went very well; she was very helpful and accommodating to all of our questions. What I like best about Lawmatics is the ease of its reporting features. It makes it easier for us to track metrics and understand our data for conversion rates, and we can also use that data to ensure our KPIs are being met. The initial setup was straightforward thanks to Swetha's assistance. She managed everything and implemented all our automations perfectly, which allowed us to start using the system as soon as it launched. Review collected by and hosted on G2.com.

What do you dislike about Lawmatics?

As of now, the only thing that is clunky is the intake fields- there are so many questions that are not relevant to our practice areas. If we could hide them, or customize that page, it would be nice. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"User-Friendly, Dynamic Software That Understands Legal Workflows"
5/5
What do you like best about Lawmatics?

Lawmatics is very user friendly. They clearly understand many different areas of law and have a dynamic software. Review collected by and hosted on G2.com.

What do you dislike about Lawmatics?

I can't think of anything I dislike. Maybe just making the Zapier interaction more granular, instead of searching by generic things like name, email, or phone number, make the user ID more easily accessible. Review collected by and hosted on G2.com.

Daniel K.
DK
Daniel K.
Evidence Processor
Mid-Market (51-1000 emp.)
"All-in-One Tool That Makes Information and Task Management Easy"
5/5
What do you like best about Lawmatics?

It's an everything-in-one tool. Very helpful in navigating information and managing tasks. Review collected by and hosted on G2.com.

What do you dislike about Lawmatics?

Sometimes, it takes too long to load tasks. It's not as responsive as you hope it should considering the amount of tasks you are handling. Buffering takes away time from productivity. Review collected by and hosted on G2.com.

Kathryn G.
KG
Kathryn G.
Election Official
Small-Business (50 or fewer emp.)
"Powerful Automations for Solo Attorneys"
5/5
What do you like best about Lawmatics?

As a solo attorney I love the power of the automations! Review collected by and hosted on G2.com.

What do you dislike about Lawmatics?

It is a heavy lift initially to get set up initially. Review collected by and hosted on G2.com.

JD
Jesús Alberto D.
Asistente legal
Small-Business (50 or fewer emp.)
"Powerful automations"
4/5
What do you like best about Lawmatics?

It is, without a doubt, its strongest point. It is not limited to sending a "thank you" email; it allows for the creation of complex decision trees. If a potential client fills out a form but does not schedule an appointment within 24 hours, the system can trigger a completely different follow-up sequence than for someone who did schedule. Review collected by and hosted on G2.com.

What do you dislike about Lawmatics?

What I like least is its initial learning curve, which can be intimidating for less technical teams due to the complexity of setting up advanced automations. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy, Simple Reporting Tool for Creating and Editing Reports"
4/5
What do you like best about Lawmatics?

The ease using the reporting tool. Very simple to create and edit reports Review collected by and hosted on G2.com.

What do you dislike about Lawmatics?

The system does not allow me create reports on tasks or companies. Review collected by and hosted on G2.com.

Alexandra L.
AL
Alexandra L.
Operations Manager
Small-Business (50 or fewer emp.)
"Highly Customizable, Easy-to-Perfect Setup with Lawmatics"
5/5
What do you like best about Lawmatics?

I love how customizable Lawmatics is. The entire team is so helpful to get the system set up perfectly to run to your preferences. Review collected by and hosted on G2.com.

What do you dislike about Lawmatics?

There is nothing I dislike about Lawmatics. I cannot say one bad thing. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Automations That Effortlessly Streamline Our Workflow"
5/5
What do you like best about Lawmatics?

The automations streamline our procedures. This means less work for our admin! Integration with email and Zoom was a breeze. We love that when a client engages, the automation converts to a new matter in Smokeball for us. Review collected by and hosted on G2.com.

What do you dislike about Lawmatics?

We are still quite new to using Lawmatics. When creating automations on our own, they didn't always go as planned. It was more about us learning the process better and trying to pack that into our busy days. Review collected by and hosted on G2.com.

Nicolas  V.
NV
Nicolas V.
Sales Manager
Small-Business (50 or fewer emp.)
"Effortless Automation and Intuitive Analytics"
5/5
What do you like best about Lawmatics?

I really like Lawmatics for its communication and reporting features. The reports section is so easy to use, which is super helpful. The setup was very easy, which was a big plus for us. Additionally, using Lawmatics has automated my company, which is a huge benefit. Review collected by and hosted on G2.com.

What do you dislike about Lawmatics?

may be try to simplify a bit the platform Review collected by and hosted on G2.com.