FOH interface is easy to use. There are limitations with every app - for example, the size of the screen. You have to deal with a small iPad screen, and I think you do very well with that. Or with splitting items/checks. Something is always going to be sacrificed. But I never have a problem while splitting checks - you just have to work around your system. BOH system is easy to use and update on the fly. Review collected by and hosted on G2.com.

· When some feature of Lavu goes down, customer support is very guarded and secretive. They won't just admit there is a problem and say 'this is when we expect to be back online' or 'this is the problem, we're not sure when we'll be back online.' Although I've been on hiatus for a few months, so you may have solved this problem.

· Is there a reason servers can't + an item after it's been saved/sent? I'm talking about items that don't go to a kitchen printer.

· I wish there was a way to run a cashout after the batch, but before the server has clocked in again.

·I would like it to be easier to look up server sales or individual item sales for previous days. Such as, there was a discount on item A two days ago; who discounted it and who was the server. But again, I realize there must be limitations to this.

·Is there a way to discount a whole ticket without the sales tax still showing up?

· Also I'm trying upload the screenshot they asked for on this survey to confirm that I'm a user, and it won't accept any pictures at all. Review collected by and hosted on G2.com.

The Ux is simple and easy to teach and understand, the ability to go to the back end to add or edit food items and inmediatly see the changes on the app is wonderful. Review collected by and hosted on G2.com.

Not all the features work in my country (Mexico) as the PayPal function; the inventory management lacks functionality and its difficult to use the "back end" website on an iPad. Review collected by and hosted on G2.com.

The clear and concise format and the table side ordering capabilities Review collected by and hosted on G2.com.

I really haven't discovered anything that I think needs to be changed or improved at this time. It has met all my expectations Review collected by and hosted on G2.com.

One of the advantages of this software is that we can use it even offline, to view inventory management, employee management, discount management and other available tools. The promotion and discount management has very effective suggestions and is very easy to activate and implement. It has real-time sales and order reports and metrics to monitor daily sales at all times. Review collected by and hosted on G2.com.

The system has presented us with failures at the time of debiting payments, the card does not seem to pass and you have to verify by the movements, if the payment was canceled or not. The software is quite easy to use, but in the end it contains many options that could overwhelm and make navigation a little clumsy. When we had problems with the credit card, we submitted a report to technical support and never got a response, we had to get outside help for the solution. Review collected by and hosted on G2.com.

The menu structure works well with our extensive selection. It is relatively user friendly and has an administrative creation website that works well. Review collected by and hosted on G2.com.

Concern about costs/price. We don't want to have to change our point of sales systems to another platform but if prices rise, then we may have to. Communication of any pricing changes needs to be timely. Review collected by and hosted on G2.com.

Lavu is a cloud-based POS and so data and reports are delivered in real time. Review collected by and hosted on G2.com.

The support is outsourced and not very good. Reports are inaccurate for companies with multiple locations. This is a bug that was reported years ago and never fixed. The gift card integration is buggy. One of the most disappointing aspects is the offline mode which is non-existent although it is an advertised feature. Review collected by and hosted on G2.com.

ease of use, I can log in anytime from home or at work and check on sales, make changes to the menu, time sheets. It's very user friendly and updates immediately Review collected by and hosted on G2.com.

don't have anything bad to say, have been using LAVU pos for 10 years and very happy with it. If I have any issues I call them and get a response right away. Review collected by and hosted on G2.com.

To have access to special reports and to be able to organize the POS with my products Review collected by and hosted on G2.com.

I can not move or organize the category Windows as I desire. If I erase an item from the menu, it won´t erase in Marketman or vice versa. Review collected by and hosted on G2.com.

It's extremely easy to work with on the Ipad. Review collected by and hosted on G2.com.

I really don't have anything other than getting more training videos on how to use certain functions for free if possible. Review collected by and hosted on G2.com.

I like that Lavu allows many different options that personalize settings to fit our business needs. Also, the online customer service chat is highly responsive! Review collected by and hosted on G2.com.

I would not say there are major downsides to Lavu as a program. The one problem we have encountered is there are supply shortages at times. Review collected by and hosted on G2.com.