Jimmy D.
JD
Jimmy D.
Cofounder and CEO
Small-Business (50 or fewer emp.)
"Such an easy way to handle product roadmap & customer requests"
5/5
What do you like best about LaunchNotes?

It's a tool built for PMs. I'd previously used Notion for this kind of thing but LaunchNotes is so much easier. Review collected by and hosted on G2.com.

What do you dislike about LaunchNotes?

I suppose you could use Notion (or a similar tool) for free but I'd rather pay to have purpose-built tool for our roadmap. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Product Marketing Leader"
5/5
What do you like best about LaunchNotes?

Keeping customers and stakeholders informed about product updates is a difficult challenge. LaunchNotes does a great job of giving multiple channels to keep stakeholders informed. Review collected by and hosted on G2.com.

What do you dislike about LaunchNotes?

I haven't come across any challenges so far but I'm curious to see where they take the product next. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"Great for GTM product updates"
5/5
What do you like best about LaunchNotes?

LaunchNotes provided a content surface and distribution method to keep our customers, partners, and internal teams updated on the releases of the product, as well as provided an opportunity for us to promote customer education and product marketing. Review collected by and hosted on G2.com.

What do you dislike about LaunchNotes?

Really enjoyed my experience with LaunchNotes although I didn't adopt the full suite of services provided by the company. The team is sharp and listens well to its customers. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great experience!"
5/5
What do you like best about LaunchNotes?

It's an awesome platform to communicate product change - the look and feel is easy and modern. 10/10 experience! Review collected by and hosted on G2.com.

What do you dislike about LaunchNotes?

Launchnotes to work to add specific logins/experiences for customer subsets (i.e. customers on one product that only want to see those changes) Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great product, though probably not the best fit for us at our stage"
5/5
What do you like best about LaunchNotes?

The product is great, easy to use. I like the AI-powered assistant, the separate web page. It's all very easy to use. Review collected by and hosted on G2.com.

What do you dislike about LaunchNotes?

Nothing specific with LaunchNotes, but we ended up churning because we didn't build the habit of documenting all releases. Maybe we're not at the right scale yet.

It's also gotten more expensive recently, so you'd really have to use it to justify the cost.

Overall I'd recommend it to SaaS companies that need to document their releases. Review collected by and hosted on G2.com.

Ingar H.
IH
Ingar H.
CPO / Founder
Small-Business (50 or fewer emp.)
"Easy to use tool"
4.5/5
What do you like best about LaunchNotes?

How easy it is to use and integrate on my own sites and services.

Really a good to that I can reccomend for anyone. Review collected by and hosted on G2.com.

What do you dislike about LaunchNotes?

Not much, I for the most part like the product a lot. Review collected by and hosted on G2.com.

Angus L.
AL
Angus L.
Co-founder & COO
Small-Business (50 or fewer emp.)
"simple and good product feature tool"
4/5
What do you like best about LaunchNotes?

- simple

- have product release widget

- blog post format Review collected by and hosted on G2.com.

What do you dislike about LaunchNotes?

- annual pricing

- i used to be monthly subscription Review collected by and hosted on G2.com.

DS
Daniel S.
Principal Product Success Manager
Mid-Market (51-1000 emp.)
"The perfect launch communications platform for SaaS"
4.5/5
What do you like best about LaunchNotes?

LaunchNotes not just provides an outstanding tool for launch communication on a dedicated website where your users can subscribe to stay up-to-date, but it also comes with a widget that can be integrated in your own SaaS products. Review collected by and hosted on G2.com.

What do you dislike about LaunchNotes?

In the past the editor for launch announcements didn't meet our requirements, but they replaced it with a new one. We also had some issues with unavailability due to traffic from our company all coming from the same IP address (VPN) but that got fixed quickly. Review collected by and hosted on G2.com.

Jon M.
JM
Jon M.
CEO
"Can’t believe a tool like this didn’t exist until now"
5/5
What do you like best about LaunchNotes?

It’s rare, but sometimes software comes along that just checks all the boxes. LaunchNotes is that kind of software. It’s incredibly easy to set up and use, provides value for our entire team, our customers love it, and it’s solved a huge need for us. On top of that the price is right and the team that built it is super responsive and helpful.

I can’t pick a single thing I like best, but I will say that LaunchNotes has quickly become one of the most valuable tools in our tech stack. Review collected by and hosted on G2.com.

What do you dislike about LaunchNotes?

There’s nothing I really dislike about the product, but would love to see the product integrate into more tools. We’re powering our roadmap from Jira, but I think it’s a no-brainer for LaunchNotes to also integrate into our CRM and some of our other dev tools. That said, I’ve been in touch with the team and I know additional integrations are on the way. So not much of a concern at this point. Review collected by and hosted on G2.com.

Tammy L.
TL
Tammy L.
VP Marketing
Small-Business (50 or fewer emp.)
"Great UX, powerful features, notable ROI"
5/5
What do you like best about LaunchNotes?

The feature our team uses the most is the LaunchNotes widget, and it’s been a game-changer for communicating updates with our users and getting them engaged with the product. In a space like ours, product momentum is vital and LaunchNotes has allowed us to easily showcase everything we’re shipping. Now that the widget has become a normal part of our launch process I can’t imagine life without it. Review collected by and hosted on G2.com.

What do you dislike about LaunchNotes?

While it’s great to announce things through the widget, I’d love the ability to also collect feedback through the widget as well. LaunchNotes has a lot of great feedback functionality and it would be terrific to have that functionality extended into the widget experience. However, I’ve been in touch with the LaunchNotes team and they assure me they’re considering adding this. Otherwise I can’t say there’s anything we really dislike. Review collected by and hosted on G2.com.