Especially compared to other providers, it's great that Launchmetrics also shows the image material of publications in print media and not only in form of numbers. The daily newsletters that you can create provides a good overview on a daily basis. Also the creation of monthly or quarterly reports is super and easy to generate on the platform.

Also the communication with our Senior Customer Success Manager is always very friendly and helpful. Review collected by and hosted on G2.com.

In the beginning, no media from the sports sector were tracked, which is why we were missing many publications and corresponding figures. But Launchmetrics is working on it and integrates more and more media that are relevant for us. Review collected by and hosted on G2.com.

Launchmetrics is an excellent event management solution that has made planning and executing events easy. It offers a range of tools that help streamline the event planning process, including guest list management, invitation tracking, and guest check-in. I particularly like how easy it is to create and manage guest lists, which has helped me stay organized and ensure that my events run smoothly.

During the onboarding process, I had the pleasure of working with Federica Gavagna, a customer success specialist at Launchmetrics. Federica made the process easy and always made herself available to answer any questions that arose. She was incredibly helpful and responsive, which made the transition to the platform smooth and straightforward.

Overall, I highly recommend Launchmetrics for anyone looking for a comprehensive event management solution. Review collected by and hosted on G2.com.

One area where Launchmetrics could improve is that the platform does not offer a customizable GPS Radar website for event registration, which can be limiting when we want to provide a unique registration experience for their attendees. This is a feature that I would love to see added in the future. Review collected by and hosted on G2.com.

MANY DETAILS THAT WE CAN USE TO GENERATE SPECIFIC REPORTS. THE SORTING OF THE STOCK BY MANY KEYS WORDS Review collected by and hosted on G2.com.

WE CANNOT UNDO THE MISTAKES. WE HAVE TO DO A RETURN OPERATION Review collected by and hosted on G2.com.

All of the different platforms are incredibly useful and provide excellent insights. The team are very attentive and helpful also. Review collected by and hosted on G2.com.

We have been trying to upload our own custom font to the mailers and this is proving tricky. It would be amazing if this was something the team were able to assist with rather than speaking with an external IT department who may not be so familiar with the platform. Review collected by and hosted on G2.com.

The support team is always proactive and quick to help in every issue we may have.

The app is very user friendly and really helpful to track our events in store. Review collected by and hosted on G2.com.

Nothing I dislike. Everything is quick and immediate. That's what we need Review collected by and hosted on G2.com.

We use Discover for media monitoring. I find it easy to measure results in Discover and to compare over time. It's easy to work with the tagging system to systemise our clippings. The site is easy to navigate and if we experience any issues, the support is always helpful. It's easy to share our clippings with our internal stakeholders. Overall we are super happy with the tool. Review collected by and hosted on G2.com.

Sometimes, when online medias have made changes in their sites, old clippings show up as new ones.

It's time consuming to manually upload socail clippings not caught by Launchmetrics.

It would be great to have a function where you can remove tags from many clippings at once. Review collected by and hosted on G2.com.

It's easy to use and the reports you can create are really functional Review collected by and hosted on G2.com.

Sometimes I can't find all the articles I need (but the customer care is really helpful) Review collected by and hosted on G2.com.

Launchmetrics covers everything. Makes life in PR very simple and comprehensive for all contacts, events, press coverage and most importantly sample trafficking. Review collected by and hosted on G2.com.

Sometimes complicated with different workspaces on the account for sample trafficking. Also for contacts and different workspaces. Review collected by and hosted on G2.com.

The efficiency of the tool, especcially the sample side Review collected by and hosted on G2.com.

It takes a long time to learn how to use the contact part and event part Review collected by and hosted on G2.com.

Launchmetrics is super helpful with our sample tracking, inter-departmental communication, request prioritization and exporting data such as monthly sample inventory counts for financial reporting. For us, as a fast-growing fashion startup, LM has brought a lot of centralization and order to an otherwise chaotic tug-of-war among departments for samples. Review collected by and hosted on G2.com.

Nothing particularly wrong - if there's ever a glitch or an obstacle with user capabilities, the Launchmetrics team responds swiftly (Charlotte & Jasmine in particular) and adapts the system to suit our needs. Review collected by and hosted on G2.com.