Lattice is a great business software that offers the best digital features for making decisions based on verified and proved data, making it easier to manage all your professional projects.

I can also say that Lattice offers favorable and professional integration, making it easy to customize your entire user experience and improving access to all its work features. Review collected by and hosted on G2.com.

I have nothing bad to say about Lattice's digital features and resources, i think it is a high performance technical software that facilitates digital work and project management. Review collected by and hosted on G2.com.

I love the customer service, and the lattice Library! Review collected by and hosted on G2.com.

I think the AI is still on its way but it isn’t there yet for the data. Review collected by and hosted on G2.com.

The way that the various modules within Lattice integrate with one another is a great feature, and the way that each module follows a similar structure that makes it easy to use them all without having to remember a new set of processes. This has been a great asset in user adoption within the organization as we integrate Lattice into the company culture. Review collected by and hosted on G2.com.

The product is still developing, and it currently lacks some features that are available in more established applications. For instance, the inability to incorporate overall Goal ratings into the final performance review poses a significant issue. Review collected by and hosted on G2.com.

I really like the collaboration for company goals in Lattice, which makes sure we are all aligned. The performance review cycle is pretty effortless, which is a huge plus. It takes away the extra work and coordination we would have to do as HR to implement these organizational strategies and tasks ourselves. The initial setup was pretty easy as well. Review collected by and hosted on G2.com.

It didnt work well with our organization at first with the way we are structured. We are matrix so we had to remove department goals and make company goals and individual goals the main structure. Our rep helped us through the entire process and graciously provided a training. Review collected by and hosted on G2.com.

It allows us the ability to ask company wide questions and anon get truthful answers Review collected by and hosted on G2.com.

The flow of what happens after the questions are asked, how to receive responses, is a bit cumbersome to navigate in the UI Review collected by and hosted on G2.com.

I really love the recurring updates feature, and I’m also a big fan of the new 1:1 meeting agent! Review collected by and hosted on G2.com.

I don’t like that ad hoc meetings can’t connect to my calendar, which means I can’t utilize the meeting agent during an ad hoc meeting. I also don’t like that the new MCP doesn’t connect to Gemini. Review collected by and hosted on G2.com.

I love the layout, easy to navigate and its easy to use - update and track items week by week. The objectives are simple to set and these can be cascaded to other members in your team. Review collected by and hosted on G2.com.

If it is not used from day one and standards are not set the Lattice tool becomes ineffective. I have used it in my team with great results but if the direction and use of the tool is not set by the admins it becomes cumbersome and very much an admin headache. Review collected by and hosted on G2.com.

It’s a great tool for keeping records and staying connected with the people I manage. Having all the information available in one place makes things much easier, and I really love using it. Review collected by and hosted on G2.com.

I can’t export my 1:1 notes to a Google Doc for additional review, assessment, or summaries. Review collected by and hosted on G2.com.

I greatly appreciate how Lattice has empowered us to implement the programs that support not just the organization but also the people managers and my team. We have been able to establish a continuous feedback culture which has enhanced the quality of people management, especially with the increased frequency of one-on-ones. The implementation of career frameworks and the alignment of titles within Lattice has given our employees clear growth paths. This system has also tremendously assisted us in salary benchmarking for different locations, thanks to its integration with Mercer, which replaced our previous system, Radford, at a more cost-effective rate. I particularly like how the performance, feedback, and goals modules offer great support. They are essential for alignment and providing visibility within the team, even though there's more work to be done in utilizing these modules to their fullest potential. The compensation and engagement modules, especially with their AI features, provide insightful summaries and are extremely beneficial. Lattice's integration capabilities, especially with our HR systems, save us considerable time by eliminating the need for duplicate entry of employee data. On top of all this, Lattice's customer support is exceptional. They are always ready with solutions, engaging subject matter experts and consultants to help structure processes like performance cycles or talent reviews, making the service as impressive as the product itself. Review collected by and hosted on G2.com.

Sometimes the features are not really thought through from beginning to end. For example, the action plans in the engagement module don't allow admins to create actions on behalf of people managers, which is something we need. Also, some promised features, like one-on-one meetings for multiple people or team meetings, were removed because they were complicated to build. I believe that once a feature is promised, it should be completed, especially if customers need it. Integration with our HRIS Personio was not seamless and took quite some time until the systems started to communicate effectively, though Lattice's team helped find solutions. Review collected by and hosted on G2.com.

I really appreciate their clear focus on updating The platform. Particularly the AI features. I'm very excited to try out the AI writing assist bias check feature. I like that notes within the system are able to be viewed on the same screen when you're writing reviews. I am the administrator and I'm pretty satisfied with the administrative options and ease of use. I like the data visualization options for reviews and engagement surveys. This area has been significantly improved over the past year.

I appreciate being able to chat with customer service in real time within the platform. They recently added the AI chatbot, and my questions are usually to specific so require a representative response, But the chat bot is pretty quick to connect me to an actual person upon my request. Review collected by and hosted on G2.com.

I often find I've adopted the mantra that lattice is user friendly, just not necessarily intuitive..

When writing reviews it's strange that you click an item to write a downward review but it takes you to the self-review screen and then you have to click in the left menu to get to the downward review screen.

I have received a lot of feedback regarding the goal setting features being less than ideal. I wish that the platform integrated with asana so we could pull goals from a sauna on automatically into lattice. Either that or lattice build out the features similar to those offered by asana so that project Management tasks could be performed within the goals section. We are still waiting for the option to have group meetings versus just one-on-one. I hear that's coming soon..

When writing reviews one is not able to view the self-assessment and reviewer assessment side by side within the system. Our previous provider had that feature and many staff reached out to request it. I understand the responses can be grouped by question when the review is downloaded, but that is not very user friendly as makes more sense to be able to view it that way within the system

There is a suggestion box option but not an option to make some missions anonymous. Though there is a q&a feature where submissions can be anonymous. I would prefer the suggestion box have an anonymous option.

Almost forgot because it's something I don't use, but the mobile app is very limited in functionality Review collected by and hosted on G2.com.