Jason H.
JH
Jason H.
Network Engineer
Mid-Market (51-1000 emp.)
"Robust Security Features with Some Performance Issues"
4/5
What do you like best about LastPass?

I like the ability to save obscure passwords in a vault that is auditable and controllable by IT admins. As an IT organization, it's important for us to ensure the passwords we use to access our systems and intellectual property are secure. Also, having an audit trail is useful, especially in litigation, to show who accessed what. Additionally, the ability to move passwords between accounts, allowing them to survive employee termination, adds great value. LastPass was very easy to set up initially. Years ago, we just imported a CSV of our passwords, which made the process seamless. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

The LastPass browser extension often is very slow to respond and it doesn't matter which computer or browser I use it in. It just feels very sluggish often. And the other problem is that the account linking through the family benefits fails often. So our shared personal folders disappear, and I have to unlink and relink the account. Review collected by and hosted on G2.com.

Thomas M.
TM
Thomas M.
Team Owner - Broker Associate
Small-Business (50 or fewer emp.)
"Very secure way to store passwords for hundreds of web sites. Enhances Team Productivity, Setup Needs Improvement"
4.5/5
What do you like best about LastPass?

Unique passwords. We have over 650 web site log in's that all have a unique, 16 digit password. I really like that LastPass works cross-platform, which is super helpful since my team uses a mix of iPhones, Macs, and Windows laptops. It’s great for collaboration because it works with a team account and shared folders, making it easy for us to manage one password for a critical website that we all use daily. This shared access is really important for keeping our productivity up. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

The setup process for LastPass and pulling passwords out of browser saved passwords, and then also getting it installed on different browsers, whether it be Google Chrome, Safari, or Microsoft Edge, is not quite as transparent. Also, inviting a new team member or a new person to a shared folder does not seem to work as seamlessly as it should. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Secure and User-Friendly, but Chrome Extension Issues"
4.5/5
What do you like best about LastPass?

I use LastPass for ease of creating, storing, and accessing complex passwords. It's simple to use and convenient for storage, and I like the integration with two-factor authentication for additional security. The initial setup was very easy, with the process being clean and self-explanatory. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

I find that the Chrome extension doesn't always work properly, and I notice that the autofill feature doesn't always function correctly. Review collected by and hosted on G2.com.

Emma F.
EF
Emma F.
Accounting Manager
Small-Business (50 or fewer emp.)
"Strong Password Generator and Autofill Make Account Management Easy"
4.5/5
What do you like best about LastPass?

I love the strong password generator and the autofill feature. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

It’s a bit expensive for a small business like ours, especially since we only have a couple dozen accounts. Review collected by and hosted on G2.com.

David P.
DP
David P.
Manager Program Manager
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Family Password Management with Robust Security"
5/5
What do you like best about LastPass?

I like the security of LastPass. I appreciate the ability to share and revoke sharing, which is invaluable, especially for having shared access in my family for important matters like end-of-life planning. I also like the efficiency of how easy it is to set up new sites. The setup was incredibly easy and took just minutes. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

I think the only thing that really could be improved is once I share an entry, the person who receives it can't rename it. I would like the ability to rename a shared contact once I receive it. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Secure, Efficient, but Needs Better iOS Integration"
4.5/5
What do you like best about LastPass?

I find LastPass easy to use and very efficient. It appears to be quite secure, especially with two-factor authentication. LastPass safeguards my passwords and stores my credit card information securely, helping me create random, long, meaningless passwords that are difficult to decipher and have no linkage to any other passwords. Every site has a unique password, and that works very well for me. Additionally, using LastPass on the Mac is flawless, and the initial setup was very simple and straightforward. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

The ability to capture passwords automatically on the iPhone and iPad. Review collected by and hosted on G2.com.

Don C.
DC
Don C.
Head of Household
Small-Business (50 or fewer emp.)
"Provider requested review - and I am happy to promote the use of this product.,"
5/5
What do you like best about LastPass?

First is security, then ease of use. I consider pricing, it is a necessity to have and I have compared to other top products, such as Norton. LastPass is very competitively priced. Performance is what I look for and LastPass is most often there for me. I started with LastPass in the 1990's and it has gotten better. I depend on LastPass daily, multiple times a day. I consider my account safe from predators. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

That it does not always integrate well with Mozilla FireFox. There are occasions when LastPass does not fill my credentials. Most recently I had to re save a long standing password, creating a double. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Good software, questionable sales/support"
4/5
What do you like best about LastPass?

The UI is fairly easy to navigate and feels intuitive overall. It’s full-featured, and I also like that it can integrate with Chrome. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

Managing the yearly renewal was not great this year. Customer service was slow and sometimes I had to reach out a second time to get a response. Apparently it was impossible for them to give me a final invoice before the plan renewed which was borderline infuriating. My finance team wasn't happy about that either. Review collected by and hosted on G2.com.

Dylan G.
DG
Dylan G.
Junior IT Technician
Small-Business (50 or fewer emp.)
"Easy Password Grouping with Flexible User Access Controls"
4/5
What do you like best about LastPass?

I like being able to sort passwords into groups, and I also appreciate having the option to limit users so they can only access one group of passwords. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

the auto fill feature can somtimes auto fill passwords that are not my password. Review collected by and hosted on G2.com.

Vess P.
VP
Vess P.
Senior Escalation Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Ultimate Password Manager with Family Flexibility"
5/5
What do you like best about LastPass?

I use LastPass to store all my passwords and private notes, and I love that it syncs across all my devices, even those running different operating systems. I appreciate the flexibility and functionality it offers. One of the best features is family support, which allows all family members to use the same password management tool with a single subscription and share passwords between family members. I also like that it gives me most of what I need and keeps improving. Plus, the initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

In general, LastPass is working pretty well, but from time to time, I run into issues like the unexpected auto-logoff from the browser extension too often. Review collected by and hosted on G2.com.