Betty H.
BH
Betty H.
Fractional Executive Assistant
Small-Business (50 or fewer emp.)
"Secure, Affordable Password Sharing with Responsive Support"
5/5
What do you like best about LastPass?

I like that it is a secure way to share passwords among work teams. I can easily switch between my clients and get the needed passwords instead of having to call/text/communicate with each client every time a password is needed. The pricing is super affordable, IMO. I've used support a few times, and they have always been responsive and solved the problems that I had. LastPass does have an AI section. You can go into settings and configure adaptive policies to require additional authentication or block access if a login appears high-risk. LastPass also has integration features. I integrate with Google Workspace, and my clients integrate with others (like Asana). Review collected by and hosted on G2.com.

What do you dislike about LastPass?

Integration with LastPass is not always easy, intuitive, or user-friendly. Review collected by and hosted on G2.com.

Allison C.
AC
Allison C.
Graphic Designer
Mid-Market (51-1000 emp.)
"The Value of LastPass in My Daily Workflow"
5/5
What do you like best about LastPass?

I use LastPass to store all my access credentials at the creative agency where I work. I appreciate how it keeps everything organized and helps ensure we don’t lose track of the access details for each account. What I like most is the quick access, how easy it is to search for the accounts I need, and the security it provides by keeping everything private.

Having all my accounts in one place means I don’t have to enter my credentials every time; LastPass takes care of it with a single click. The search bar is especially helpful—if I don’t remember an account’s exact name, I can type a few letters and quickly find what I’m looking for. The initial setup was straightforward, and the browser plugin makes it even easier to use day to day. I’d give it a 10 out of 10 and would absolutely recommend it. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

The layout of the access icons, particularly in the desktop version, could be optimized to make better use of available screen space. Improving spacing, alignment, or grid structure would allow more subscriptions to be visible at once, reducing the need for scrolling and making it easier for users to quickly scan and access what they need. Review collected by and hosted on G2.com.

Steve B.
SB
Steve B.
Music Ministry
Retail
Small-Business (50 or fewer emp.)
"Effortless Password Management with a Few Form Hiccups"
4/5
What do you like best about LastPass?

I love how LastPass helps me maintain all my login and password information with one tool. I appreciate not having to write down or try to remember passwords across different platforms anymore. The setup was very easy, and it integrates with most browsers and mobile devices, which is really convenient for saving time and organizing my login information. The ability to run security checks and get recommendations to enhance security impresses me. I also like that LastPass notifies me if any login information is reported in leaks, so my information stays secure. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

Sometimes it can be hard to fill in new forms or fields due to the LastPass integration. It will block the field or try to fill in forms unless you turn it off. Review collected by and hosted on G2.com.

Mo F.
MF
Mo F.
IT Manager
Mid-Market (51-1000 emp.)
"Secure, easy to use & safe"
4.5/5
What do you like best about LastPass?

Works seamlessly with all extensions on every browser. Easy to manage shared passwords across groups, and very simple to share and retract access to passwords. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

There were some members of our organisation which experienced issues when using the extension on a remote server. This was difficult to pin point the issue and caused some disruption to the business. Review collected by and hosted on G2.com.

Carlotta B.
CB
Carlotta B.
Engineer
Mid-Market (51-1000 emp.)
"Password Sharing That Makes Remote Teamwork Easy"
4.5/5
What do you like best about LastPass?

The most useful feature for remote teams is the password-sharing functionality. Within each shared folder, access to individual URLs can be restricted for specific users, which is also very convenient. The platform is easy to set up and manage, and updates can be distributed effortlessly through the ‘Update My Vault’ function, allowing each user to sync independently if needed. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

It happened that a team member with limited privileges needed approval to access the platform from the same PC on the same LAN, for safety reasons, and it was stressful especially when the colleague who had to approve it wasn’t working at that time. However: safety first! Review collected by and hosted on G2.com.

Pradeep K.
PK
Pradeep K.
Graphic Designer
Information Technology and Services
Enterprise (> 1000 emp.)
"Reliable, Secure Password Management with LastPass and Multi-Factor Authentication"
5/5
What do you like best about LastPass?

I’ve been using it for a while, and it’s been a reliable and secure platform for me. Managing Business Passwords Effortlessly With LastPassFree version: provides users with basic features without a subscription. Multi-factor authentication adds to the overall security and gives me extra peace of mind when managing my passwords. The password generator offers three password types to choose from: “Easy to say”, “Easy to read”, and “All characters”. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

Free users can’t submit tickets, which restricts access to customer support. The Android app also includes trackers, which means you get less privacy. Review collected by and hosted on G2.com.

Tim B.
TB
Tim B.
Director of Operations
Marketing and Advertising
Mid-Market (51-1000 emp.)
"LastPass Makes Passwords and Passkeys Effortless Across All My Devices"
4.5/5
What do you like best about LastPass?

LastPass is one of the password managers that I use on a daily basis. The issue I struggled with was finding a password manager that worked everywhere I needed it to. Most of the platforms I found fell short, but one day I stumbled upon LastPass, and it completely changed the way I save, store, use, share, and manage all of the crucial login credentials I have to use multiple times on a daily basis. LastPass is installed on my phone, on my home computer, on my work computer, and on a tablet. Everywhere I go, LastPass does too. I love that they also store passkeys for accounts, which makes logging in so much more secure, but with LastPass, using a passkey is no longer a drawn-out process that takes a ton of time to get dialed in every time you want to use it. You can set up LastPass to complete an auto-login process for you, so when you get to a website you want to log into, LastPass takes over and gets you into your account before you even realize it. The platform is secure. It reminds me every time I have a reused or weak password. Clicking on one of the providers in your vault takes you straight to the login page, without the need to type anything in. Getting everything set up on my computer and all of my accounts was incredibly easy. Getting all of my accounts signed in and passwords or other sensitive data stored on the platform made integration a really intuitive process. Finally, LastPass is fairly inexpensive for what it does. I joined when LastPass was free, and I wish you could still use it in multiple locations while still being free, but I don't mind paying for quality software, and I definitely feel LastPass fits in this category. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

I wish LastPass had remained free, like it was in previous years, but I can understand why they needed to charge for the service, and I don't mind paying for it. There are definitely some known bugs that have existed for years that have yet to be fixed, but every major software product I can think of has these. One thing I wish would work a little better is staying logged into a computer or device I use frequently. One of the bugs I mentioned makes it so that, occasionally, I have to log into the browser extension every day until I get things back to normal. Review collected by and hosted on G2.com.

Jatin H.
JH
Jatin H.
Senior Accountant
Mid-Market (51-1000 emp.)
"Trustworthy, Easy Access Password Storage for Our Business"
5/5
What do you like best about LastPass?

The amazing thing about LP is that you can store all your information—like usernames and passwords for your business—without constantly worrying about security concerns. It feels trustworthy and is easy to access whenever you need it. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

What I dislike about LastPass is that when someone shares an invite or some information with me, it sometimes takes a long time to show up on the dashboard. Review collected by and hosted on G2.com.

Kelly N.
KN
Kelly N.
Director of Marketing
Small-Business (50 or fewer emp.)
"Easy to Use, Secure Password Sharing—Compliance Approved"
5/5
What do you like best about LastPass?

It is easy to use and works tremendously well. I love the browser widget for easy access and secure sharing of passwords without the other person requiring a paid account. Best of all, our compliance teams approved its use. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

The widget sometimes expires and you have to delete it then reinstall it Review collected by and hosted on G2.com.

Lisa J.
LJ
Lisa J.
CEO
Small-Business (50 or fewer emp.)
"Trustworthy Password Manager"
4.5/5
What do you like best about LastPass?

I trust LastPass a lot and find it essential for managing my passwords. I add every password to it and currently have over 700 stored. The dashboards, navigation and sharing are reasonably intuitive. The price is reasonable. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

My biggest complaint is that I can't get the logout timing to hold. It clears the fields of whatever I set. I think it's an issue with Chrome. It was also somewhat hard to login overseas, but I think that was for security reasons. Review collected by and hosted on G2.com.