# Last9 Reviews **Vendor:** Last9 **Category:** [Observability Software](https://www.g2.com/categories/observability-software) **Average Rating:** 4.7/5.0 **Total Reviews:** 51 ## About Last9 Last9 is the preferred single pane of observability for Logs, Traces, Metrics, built for modern engineering teams and high cardinality environments. — OpenTelemetry native, Cloud Native and Prometheus compatible, with support for 100+ integrations — Simple pricing model with a predictable “pay for what you use” plan, no per host or per user billing ——— Application developers, infrastructure engineers, DevOps & SREs, and business users send their Logs, Traces, and Metrics to Last9’s telemetry warehouse to monitor their services and systems and run alerting with anomaly algorithms for changes in patterns and behavior. Users are provided a Control Plane, as a first-class developer experience, to manage their telemetry data, its lifecycle, and its associated costs. Pre-Ingestion Workflows to filter, drop, and enrich data even before it’s stored don’t require instrumentation or code changes, and also enable engineering teams to not sacrifice visibility for cost optimizations. With Last9 built for high cardinality in mind — a generous 20M active time series per metric per day is supported, and tools like Cardinality Explorer & Streaming Aggregations allow identifying and handling telemetry with large cardinality. With correlated telemetry, Last9’s native explorer for Logs, Traces, and Metrics empowers users to quickly debug issues and not change context by allowing to jump between telemetry data, teams have the flexibility to use any tool that they’re comfortable with — either the embedded Grafana dashboard that Last9 comes with, or use Last9 as a data source for their preferred visualization tool. Organizations can choose between a SaaS or a BYOC/on-prem deployment model. Last9 is available on both AWS and GCP marketplaces. ——— Customers include Replit, Disney+ Hotstar, Clevertap, Circle, Probo, and Quickwork. Last9 is backed by Sequoia India (now called Peak XV) and Better Capital, along with a handful of prominent angels and advisors from Hashicorp, GoJek, Razorpay, Sendbird, and more. ## Last9 Pros & Cons **What users like:** - Users value the **ease of use** of Last9, allowing for straightforward navigation and efficient application performance monitoring. (33 reviews) - Users praise Last9 for its **responsive and helpful customer support** , ensuring a smooth adoption and integration process. (23 reviews) - Users value the **real-time analytics and visualizations** of Last9, enhancing their incident response and performance monitoring. (21 reviews) - Users value the **easy integrations** of Last9, facilitating seamless setup and enhancing their operational efficiency. (20 reviews) - Users commend Last9 for its **reliability** , consistently aiding in monitoring and promptly resolving system issues. (20 reviews) - User Interface (18 reviews) - Users appreciate the **unified experience** of Last9, seamlessly consolidating logs, traces, and metrics for enhanced efficiency. (17 reviews) - Users commend Last9 for its **easy integration and exceptional support** , making log management efficient and reliable. (17 reviews) - Data Visualization (14 reviews) - Alerting System (13 reviews) **What users dislike:** - Users face **dashboard issues** like incorrect data logging and UI lag, hindering effective troubleshooting and overall experience. (12 reviews) - Users experience a **difficult learning curve** with Last9, particularly with initial setup and internal documentation clarity. (8 reviews) - Users note the need for **insufficient information** in documentation and onboarding, impacting productivity and learning curves. (7 reviews) - Users find the **learning curve for new users** steep, especially due to the rapid evolution of Last9's features. (7 reviews) - Users face **log management issues** with Last9, including incorrect dashboard logging and latency with high-volume services. (7 reviews) - Users note the **lack of native multi-tab support** in Last9, hindering efficient workflow management across various logs. (6 reviews) - Users often face a **steep learning curve** with Last9, making initial setup and understanding challenging. (6 reviews) - Log Management (6 reviews) - Performance Issues (5 reviews) - Slow Performance (5 reviews) ## Last9 Reviews ### 1. Clarity-Driven Reliability That Empowers Confident Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Jayshree S. | Senior QA Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Last9?** I appreciate how Last9 focuses on addressing genuine reliability issues rather than simply introducing more dashboards and unnecessary noise. The platform comes across as carefully designed and geared toward clarity, which enables teams to work more intelligently and with greater confidence. **What do you dislike about Last9?** I don’t have any major complaints, but one aspect that could use improvement is the internal documentation and the number of manual steps involved in workflows. If there were more structure and clearer guidance in these areas, I believe productivity could be enhanced even more. **What problems is Last9 solving and how is that benefiting you?** Last9 is solving the problem of unreliable, difficult-to-understand systems in modern distributed architectures. As applications grow more complex, it becomes harder to maintain uptime, identify the root cause of failures, and ensure that services meet reliability goals. Last9 addresses this by providing structured SLO (Service Level Objective) management, real-time observability, and automated insights into system performance. For me, this has been extremely beneficial because it helps me: Detect issues early before they become customer-impacting incidents. Reduce time spent on debugging, since Last9 surfaces the exact services or dependencies causing reliability risks. Track reliability in a measurable way through SLOs instead of relying on subjective judgments. Focus my efforts on what truly matters, thanks to clear error budgets and actionable alerts. Deliver more stable releases, ensuring better user experience and fewer production escalations. Overall, Last9 helps turn reliability from a reactive activity into a proactive, data-driven process — which boosts my efficiency and confidence in managing high-scale systems. ### 2. A critical piece of our new telemetry system **Rating:** 5.0/5.0 stars **Reviewed by:** Brennan W. | DevOps Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Last9?** last9's sales/support team was incredibly helpful in setting us up / getting us started using the platform. It has been intuitive and most importantly powerful to use. Has done a great job helping us cut through the massive amounts of telemetry data our system produces, and the insights we've gained from it have already highlighted bugs in our system and helped us identify and resolve outages before they got out of hand. Last9's high cardinality data features made it stand out from other products we considered. **What do you dislike about Last9?** So far all the features I've personally needed have been there. Data is stored on and transits through last9 servers, which means for our data privacy requirements we have to sensor user data before we send it to last9. It would be great if we could self host some parts of the software such as specific trace data **What problems is Last9 solving and how is that benefiting you?** Identifying bugs and finding and solving their root causes. Alerting on outages and helping bring down MTTR ### 3. Reliable platform for proactive observability and incident management **Rating:** 4.0/5.0 stars **Reviewed by:** Dileep K. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Last9?** Last9 makes it incredibly easy to gain visibility into system health with its well-structured observability features. I really like how the platform emphasizes reliability as a product, helping teams move from reactive firefighting to proactive monitoring. The dashboards are intuitive, setup is smooth, and the alerts are precise without being overwhelming. **What do you dislike about Last9?** The learning curve for new users can be a bit steep, especially if they’re not already familiar with SRE concepts like SLOs and error budgets. Some advanced features could use more detailed documentation or onboarding support. **What problems is Last9 solving and how is that benefiting you?** Last9 helps solve the challenge of maintaining system reliability at scale by providing clear visibility into service health, dependencies, and performance through SLOs and error budgets. Instead of getting lost in endless metrics, it allows me to focus on what truly impacts user experience. This has reduced downtime, improved incident response times, and freed up engineering bandwidth to focus on building features rather than constantly firefighting. ### 4. Reliable, Insightful, and Easy to Work With **Rating:** 5.0/5.0 stars **Reviewed by:** Manojsai M. | QA ENGINEER, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Last9?** What I like best about Last9 is its focus on actionable reliability metrics. Unlike many monitoring tools that overwhelm you with noise, Last9 surfaces only what truly matters. The platform’s SLO/SLI tracking, fast query performance, and ability to correlate failures across services make debugging much faster. **What do you dislike about Last9?** Some dashboards take a moment to load when there is a large dataset, and a few features could use better documentation. However, these are minor issues compared to the overall value. **What problems is Last9 solving and how is that benefiting you?** Last9 helps us make smarter, data-driven decisions about our system’s reliability. It clearly shows which services need attention, helps us use our resources more efficiently, and ensures our applications run smoothly for customers. Overall, its insights have noticeably improved our system stability. ### 5. Last9: A focused and reliable observability platform **Rating:** 5.0/5.0 stars **Reviewed by:** Tushar K. | Platform Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Last9?** Last9 provides a strong observability foundation with consistent and reliable monitoring data in one place. The platform now feels thoughtfully designed and adaptable, making it easier to align with custom operational needs. **What do you dislike about Last9?** At the moment, it fulfills our requirements well and addresses the core observability challenges we set out to solve. No immediate improvements are needed from our perspective. **What problems is Last9 solving and how is that benefiting you?** Consistant monitoring data at one place to look at. It comes to use when we need look back on our spikes. ### 6. Great for Understanding Code Flow and Debugging **Rating:** 5.0/5.0 stars **Reviewed by:** Sushant G. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Last9?** What I like best about Last9 is how convenient it makes debugging. Recently, I had to investigate an incident across nearly 20 microservices. With Last9, it was easy to search for the exact service I needed and then check the logs to trace the issue. That saved me a lot of time compared to digging through everything manually. The platform itself is pretty easy to use and straightforward to implement, so getting started didn’t feel like a heavy lift. I also find myself using it quite frequently because the features are practical and actually helpful for day-to-day debugging. Integration with our existing setup was smooth, and whenever I’ve needed help, their customer support has been responsive. Another thing I really value is data privacy—after some research, I found that Last9 keeps everything encrypted, which gives me confidence that my company’s data is secure. **What do you dislike about Last9?** Honestly, I haven’t found anything major to dislike. The only small issue I’ve noticed is that sometimes there’s a bit of latency, and occasionally the data doesn’t update right away, so I need to refresh. **What problems is Last9 solving and how is that benefiting you?** Last9 helps us a lot with debugging and incident management. We have multiple microservices, and earlier it was difficult to trace issues quickly. With Last9, I can easily search for the exact service, check logs, and identify the root cause without wasting time. It reduces the effort of switching between different tools and makes the whole process faster. On top of that, the data security and encryption give me peace of mind that our company’s information is safe. ### 7. Observability platform with unmatched support and flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Dhruvi D. | DevOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Last9?** What I value most about Last9 is that it truly feels worth the price we are paying. Their pay-for-what-you-use model is transparent and they even worked with us to personalize the experience and bring costs down to a level that suited our needs. The team went above and beyond by staying in touch with us every day during setup and optimization. That level of support is rare, and it really helped us adopt the platform smoothly. **What do you dislike about Last9?** There’s honestly not much to dislike, but if I had to pick one thing, it would be that because Last9 is evolving so quickly, sometimes it takes a little time to catch up with all the new features. That said, their team is very responsive and helps us navigate any changes. **What problems is Last9 solving and how is that benefiting you?** Last9 is helping us simplify observability without the overhead of managing complex infrastructure. Before monitoring and troubleshooting issues meant juggling multiple tools and high costs. With Last9, we get a clear, consolidated view of our systems while only paying for what we actually use. Their platform makes it easier to detect and resolve issues faster, which directly improves reliability for our end users. On top of that, the team’s close support has made adoption seamless and allowed us to focus more on building rather than firefighting. ### 8. Effortless Integration and Debugging with Last9 **Rating:** 5.0/5.0 stars **Reviewed by:** Kagitha R. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Last9?** Last9 is very easy to integrate and debug, The website UI is very feasible to understand and debug the issues. I have used the spans and traces features in last9 which very useful to me. **What do you dislike about Last9?** I usually faced latency issues while checking the logs for a services with high volume of logs. And they need to provide a source of truth to understand the if all the logs are getting propagated or they cutting it out. **What problems is Last9 solving and how is that benefiting you?** last 9 provided a APM dashboard which is very useful to get an overall idea on the entire services , Last9 also provided the alerting system which we integrated with the slack to notice any issues. ### 9. Very helpful to understand the flow and debug **Rating:** 5.0/5.0 stars **Reviewed by:** Nandhu K. | Associate software engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Last9?** What I really like is how easy it was to get started — the implementation was way smoother than I expected. It plugged into our existing stack without much fuss, so I could actually start using it instead of spending weeks setting it up. I use it pretty regularly, almost daily, because it gives me a quick read on reliability and highlights the issues that actually matter to users. The SLO-first approach makes it super clear what’s important, and the customer support team has been really responsive whenever I’ve had doubts — I’ve always gotten clear answers fast. Overall, it feels like a developer-friendly tool that makes my life simpler. **What do you dislike about Last9?** The only tricky part for me was the learning curve in the beginning. Some of the concepts around SLOs felt a little overwhelming, and I had to spend extra time figuring out the best way to use them for our setup. I also think the docs could use more hands-on examples, which would’ve made implementation even easier. I use it pretty often now, but early on, I found myself not knowing which view to check for certain questions. Support helped when I reached out, but I think a bit more in-product guidance would go a long way. **What problems is Last9 solving and how is that benefiting you?** Before using Last9, it always felt like we were drowning in metrics and alerts but didn’t really know which ones mattered. Last9 solves that by focusing on SLOs, so instead of chasing random CPU spikes or noise from dashboards, I know exactly which issues affect users. It’s also helping us cut down on firefighting — I spend less time debugging blind and more time building features, because I can quickly see which service is unhealthy and why. Another big benefit is reliability planning: it highlights weak spots in our system before they turn into outages, which honestly reduces a lot of stress for me as a developer. ### 10. How last9 is Saving hours of Debugging Time. **Rating:** 4.5/5.0 stars **Reviewed by:** Suyash P. | Associate Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Last9?** I am a Associate Developer and need more context on product to enhance my learning. Last9 has been a great helping tool to achieve that where i can see all the flows in multiple microservices, filter them by tima and log levels. I have been using last9 almost daily. It is easy to integrate and is one time process. once integrated i can just add a log in my codebase and i can track the flow in real-time. it also has rehydration that is very helpful and makes it very easy to get logs for a certain time range. Query and send to slack features are also very useful for solving customer support tickets. **What do you dislike about Last9?** The tail logs function is something i have never used. For 20+ microservices, its hard analyse all the logs coming in real time. Other than that, last9 do what it should do, Give structured logs. **What problems is Last9 solving and how is that benefiting you?** Last9 is providing a structured way to analyse and filter logs for 20+ microservices, which otherwise would need to be checked manually in AWS or server logs. ### 11. Cost-effective observability with fast support and growing features **Rating:** 4.5/5.0 stars **Reviewed by:** Prashant B. | DevOps Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Last9?** We started using the Log Analytics feature in the Last9 Levitate platform, and the team has been consistently adding capabilities that quickly addressed our needs. I appreciate the transparency into their product roadmap, their availability for quick and responsive support, and the cost-effectiveness of the platform. The diverse integration options also make it very easy to get started without heavy setup. **What do you dislike about Last9?** Since the Log Analytics feature is still relatively new, it currently lacks some of the advanced functionality that larger vendors offer. However, with the pace at which Last9 is building, I believe it can soon reach feature parity while maintaining a much more cost-efficient approach. **What problems is Last9 solving and how is that benefiting you?** Last9 is helping us handle log analytics at scale without the cost overhead. With Levitate, we can ingest, store, and query logs from large, distributed systems efficiently. The ability to scale log analytics seamlessly while keeping performance consistent has been a big win. ### 12. Reliable Observability with Minimal Effort **Rating:** 5.0/5.0 stars **Reviewed by:** Ganesh k. | Associate Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Last9?** The clean interface and proactive alerting make it simple to catch issues before they impact users. Setup was quick, and the platform fits seamlessly into our workflow. Their customer support is responsive and helpful, which makes adoption smooth. We now rely on Last9 almost daily for monitoring and weekly for SLA reviews, and it consistently saves us valuable troubleshooting time. **What do you dislike about Last9?** I’d like more flexibility in customizing alert thresholds and advanced integrations, but overall these are minor compared to the value it delivers. **What problems is Last9 solving and how is that benefiting you?** Last9 helps us proactively identify and resolve performance issues before they affect end users. By consolidating observability data into a clean, actionable interface, it reduces noise from alerts and highlights what truly matters. This has significantly cut down our troubleshooting time, improved system reliability, and allowed our team to focus more on building features instead of firefighting incidents. ### 13. Reliable and Cost-Effective Tool for Log Tracking with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nithin k. | Senior Software Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Last9?** We’ve been using Last9 primarily for log tracking, and it has been quite smooth so far. The platform makes it easy to view, filter, and correlate logs, which really helps when debugging issues. One of the biggest advantages we’ve seen is the cost efficiency, it’s comparatively less expensive than other observability tools we’ve used or evaluated. **What do you dislike about Last9?** There is a bit of a learning curve in the beginning, setting up dashboards and getting familiar with the data flow takes some time, but once you get accustomed to it, the experience becomes much smoother. **What problems is Last9 solving and how is that benefiting you?** Before using Last9, tracing specific issues or patterns across multiple logs was time consuming and fragmented. With Last9, it's much easier to search, filter, and correlate logs, which has significantly improved our debugging and incident resolution time. Additionally, the cost efficiency and ease of integration have made it a great fit for our workflow. Overall, Last9 helps us maintain better reliability, save engineering hours, and reduce operational expenses, all while having a responsive and supportive team behind the product. ### 14. Reliable Observability with a Smooth Learning Curve and Room for UI Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Vineet J. | Associate software engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Last9?** As a developer in the fintech space, I really appreciate how easy Last9 is to use. The learning curve is minimal — you don’t need to dig through heavy documentation just to get started. The user interface is clean and intuitive, which makes it easy to filter logs, view metrics, and understand system behavior at a glance. In terms of implementation, it was fairly straightforward to integrate Last9 into our existing observability stack. The platform supports seamless integration with multiple environments and services, which is a big plus in a microservices-heavy architecture like ours. I use Last9 almost daily, especially during incident investigation or performance monitoring. The real-time analytics and visualizations are extremely valuable for identifying anomalies quickly and reducing mean time to resolution (MTTR). **What do you dislike about Last9?** One thing that can be frustrating is the occasional UI lag or unresponsiveness. Sometimes, the dashboard doesn’t reflect updates properly unless you do a hard refresh or switch screens, which suggests that cache handling might not be optimal. This can slow things down when you're in the middle of troubleshooting an issue. Also, while the platform has a good range of features, there’s still room for enhancement around session management and auto-refresh stability to improve the overall experience. **What problems is Last9 solving and how is that benefiting you?** Last9 helps me primarily with debugging logs and understanding the flow of execution across services. In a complex fintech environment with many microservices, tracing issues end-to-end can be challenging. Last9 simplifies this by providing centralized log access with powerful filtering and visualization tools. This makes it much easier to pinpoint where something went wrong and understand the upstream/downstream impact, ultimately speeding up root cause analysis and reducing downtime. ### 15. Efficient, customer-first observability built for dynamic scale **Rating:** 4.5/5.0 stars **Reviewed by:** Neeraj Prem V. | Engineering Manager - DevOps, Site Reliability & Database Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Last9?** Last9 stood out in our rigorous PoC evaluations due to its reliability-first observability model, cost efficiency, and engineering-friendly interface. Their focus on SLOs, reliability scores, and proactive monitoring aligned closely with our operational priorities. What truly differentiates them, though, is how deeply invested their support and customer success teams are—during IPL season when our traffic scaled dramatically on a daily basis, Last9 tuned their infrastructure dynamically to meet our specific needs, something we’ve never experienced with other vendors. **What do you dislike about Last9?** Not much to dislike at this stage. If anything, I’d say the product is still evolving and there are a few integrations and features we’d like to see built out more natively. That said, the team has consistently incorporated our feedback into their roadmap, so we’re confident these gaps will close quickly. **What problems is Last9 solving and how is that benefiting you?** Our previously used Platform had to discontinue operations in our country. Due to strict data compliance requirements, we couldn’t push observability data outside borders. Last9 not only met our data residency needs but also offered a much more cost-effective solution with superior support. Their platform helped us reduce alert fatigue, gain better insight into service reliability, and adapt to the scale fluctuations we deal with in dynamic and high-traffic events like IPL, Cricket World Cup and their preparations. ### 16. Awesome team with continuously evolving well built product **Rating:** 5.0/5.0 stars **Reviewed by:** Shailesh K. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Last9?** • Single pane for logs, traces, and metrics: Whether debugging via logs or identifying the slowest requests through dashboards, Last9 gives us everything we need in one place — no need to juggle multiple tools. This not only saves time but is also more cost-efficient. • Logs Explorer, Traces Explorer, and Dashboards: These features have significantly reduced our Mean Time to Detect (MTTD). The correlation across telemetry data has helped us uncover issues we couldn't catch with our earlier tools. • High cardinality support: Last9 allows us to track data much more granularly, which has been crucial for understanding edge cases and fine-grained performance metrics. In our case, tracking our main entity ID made our life easy. • 1:1 support over Slack: One of the best parts of working with Last9 is their responsive support. The team is quick to jump in, even joining calls when needed, and they actively incorporate user feedback into product updates. It's great working with such a dynamic and engaged team. • Continuous improvement: The Last9 team keeps improving the product based on the feedback. They are always ready to learn the pain points and implement the best solution. **What do you dislike about Last9?** No specific issues were identified. If we have some issue or there is some feedback the Last9 team is ready to assist. **What problems is Last9 solving and how is that benefiting you?** Last9 eliminates my need to juggle multiple observability tools by providing a single platform for logs, traces, and metrics. This unified approach saves me significant time during debugging sessions and reduces costs for my organization. The Logs Explorer, Traces Explorer, and Dashboards features help me correlate data across different telemetry types, dramatically reducing my Mean Time to Detect issues. I'm now uncovering problems that went completely unnoticed with my previous tools. Perhaps most valuable is Last9's high cardinality support, which allows me to track metrics at an extremely granular level - essential for diagnosing edge cases and monitoring fine-grained performance issues that would otherwise remain hidden in aggregated data. ### 17. The All-in-One Platform for Real-Time Monitoring and Issue Resolution **Rating:** 5.0/5.0 stars **Reviewed by:** Sourabh K. | Software Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Last9?** Last9 has been a huge game changer for our team. It's observability platform allows us to easily fix critical issues in no time. It provides precise insights into system load, usage patterns, and performance issues so that we can detect and resolve issues in a timely manner. It was easy to set it up with OTEL, and as a developer, I was able to integrate it into our workflows quite effortlessly. Currently it is our go to tool for root cause analysis after any incident in our software. **What do you dislike about Last9?** While Last9 is a powerful platform, It is somewhat hard to navigating things through software. Though the recent release managed very well to improve user experience making easier to use. **What problems is Last9 solving and how is that benefiting you?** Last9 enables us to troubleshoot problems in a timely manner, minimizing downtime and preventing system failure. It manages all our monitoring tools all at the same place and we need not to switch between multiple softwares. ### 18. Simplifying Observability with Last9's Unified Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Rohit J. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Last9?** Unified Observability: Last9 brings logs, metrics, and traces into a single pane of glass. No more juggling between tools; everything is correlated and accessible in one place. This integration has significantly reduced our Mean Time to Detect (MTTD) and has streamlined our debugging process.​ Handling High Cardinality: Our applications generate a vast amount of high-cardinality data, and traditional tools struggled to keep up. Last9's platform handles this effortlessly, allowing us to monitor granular details without performance hits. Features like the Cardinality Explorer and Streaming Aggregations have been particularly helpful.​ Control Plane: The Control Plane is a standout feature. It offers real-time telemetry management, enabling us to define pre-ingestion workflows for data filtering and enrichment. This means we can manage our data proactively, ensuring only relevant information is stored and analyzed.​ Cost Efficiency: With Last9's "pay for what you use" pricing model, we've seen a noticeable reduction in our observability costs. There's no per-host or per-user billing, which makes budgeting straightforward and predictable.​ Exceptional support: The 1:1 support over Slack has been invaluable **What do you dislike about Last9?** Looking for more AI powered features and dashboards. **What problems is Last9 solving and how is that benefiting you?** As a developer working in a fast-paced environment, managing logs, metrics, and traces across different tools was becoming a real challenge. Switching between dashboards, dealing with inconsistent data, and the mounting costs were taking a toll. That's where Last9 has been a game-changer. ### 19. Streamlining Observability with Simplicity and Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Nikita M. | Software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Last9?** I've been using Last9 for the last 6 months, and it's been really helpful for managing our systems. It combines metrics, logs, and traces in one place, making it easier to find and fix issues quickly.What I like the most is how it handles large amounts of data without slowing down. The interface is simple to use, and the alerts work well to catch problems early. Overall, it's made my work smoother and saved a lot of time. The graphical tools make it easier to understand and identify issues or track user actions effectively, which greatly speeds up the debugging process.It brings together metrics, logs, and traces on a single platform, simplifying system monitoring and debugging without the need to juggle multiple tools. **What do you dislike about Last9?** While using Last9, I found that the platform has so many features that it can feel overwhelming at first. It took me some time to figure things out, and having a simpler introduction for new users would make a big difference.I also felt the need for more detailed guides and tutorials to understand how to use the advanced features properly. It would save a lot of trial and error. Another thing I noticed is that customising dashboards and alerts isn’t as straightforward as I’d like. Making this process easier would help users tailor the platform to their specific needs much faster. **What problems is Last9 solving and how is that benefiting you?** Last9 has made managing high-cardinality datasets much easier, allowing for fast and efficient monitoring and analysis. I really appreciate how it brings together metrics, logs, and traces in one place, which has simplified debugging and system management. This integration saves me time, as I no longer need to jump between different tools. As our data grows, Last9 scales smoothly without any hassle. It has also helped lower storage costs and reduced the effort required for managing infrastructure. The platform is straightforward to use, which makes everyday tasks much easier. With its helpful alerts and clear visualizations, Last9 makes it quicker to resolve issues and track user actions. It’s cut down on infrastructure management, letting us focus on other priorities. All in all, it’s a reliable, cost-effective solution for our observability needs. ### 20. Swiss army knife for observability **Rating:** 5.0/5.0 stars **Reviewed by:** Prithviraj S. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Last9?** Been using last9 as logging, alerts and monitoring at our mid sized SAAS app. It has a lot of features you would want in observability tool. We mainly use it for logging, tracking throughput of endpoints and creating alerts for each team based on endpoints they monitor. It has a single pane for logs, traces, and metrics, removing the need for multiple tools, you don't have to invest in separate tools to do all this. Support is also excellent, their team is readily available whenever needed with 1:1 support. **What do you dislike about Last9?** We wanted some error monitoring on fronted, which they plan to launch soon. **What problems is Last9 solving and how is that benefiting you?** It solves problems related to observability for our SAAS app. We use it to store, filter, analyse logs. Create dashboards related to performance and throughput. We also use to create alerts when things are off. ### 21. Best for traces, logging and metrics **Rating:** 5.0/5.0 stars **Reviewed by:** Raviraj G. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Last9?** We use Last9 for monitoring our Tacitbase software. Last9 helps us identify the latency of APIs, which makes it easier to improve their speed. It’s useful for debugging, if any issue arises, we can easily debug it with the help of logs. It also helps us track the complete journey of a request from the client.We also get alert messages through Last9 if anything happens or goes wrong in a system. **What do you dislike about Last9?** There is a recommendation about the user interface of the system, can you simplify the interface so that everything is easy to understand? **What problems is Last9 solving and how is that benefiting you?** Last9 helps in debugging problems with the help of logs. It also helps speed up the APIs by monitoring their latency, it sends alerts if anything happens in our Tacitbase software, so we can get notified easily and we take a quick action. ### 22. Clean UI and Helpful Dashboards **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Last9?** The user interface is clean, and the dashboards are well-organized. I also appreciate having a dedicated Slack channel. **What do you dislike about Last9?** Some of the data was not being logged to the correct dashboard, and when we inquired about it, we had to rely on a workaround. **What problems is Last9 solving and how is that benefiting you?** It effectively supports our observability needs, allowing us to monitor the overall health of our systems and work towards minimizing downtime. ### 23. Going in the Right direction **Rating:** 4.0/5.0 stars **Reviewed by:** Archit R. | Data Science Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Last9?** Easy to integrate... Just use otel and the dashboards are great, can use for multiple things **What do you dislike about Last9?** The "log" feature does not work, plus sample codes they give are useless **What problems is Last9 solving and how is that benefiting you?** For my services, I can see latency, availability, number of times called, etc Can also see kuber deployment stats and other things ### 24. Reliable, Feature-Rich, and Backed by an Outstanding Team **Rating:** 5.0/5.0 stars **Reviewed by:** Bassam I. | Director of Digital Engineering , Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2025 **What do you like best about Last9?** Last9 stands out for its exceptional team and support—they are responsive, knowledgeable, and genuinely care about customer success. Working with them feels like an extension of your own team, which makes a massive difference when tackling observability and reliability challenges. The platform offers an excellent balance of features and stability. From SLO management to incident workflows, it’s robust and reliable. The regular weekly releases are not only impressive but also thoughtfully aligned with customer feedback and evolving needs. Another major plus is their competitive and transparent pricing. After evaluating numerous platforms in the space, Last9 clearly offers one of the most cost-effective solutions without compromising on functionality. Most importantly, the support team is phenomenal—easily one of the best we’ve worked with. Whether it’s onboarding or ongoing improvements, they go above and beyond. **What do you dislike about Last9?** There’s very little to dislike. If anything, the rapid pace of feature releases might feel fast for teams that prefer slower adoption cycles. However, the team does a great job keeping customers informed and supported through these changes. **What problems is Last9 solving and how is that benefiting you?** Last9 is helping us solve critical observability and reliability challenges by providing a platform that simplifies and strengthens how we define, track, and manage Service Level Objectives (SLOs) and overall system health. Before Last9, aligning engineering priorities with reliability goals was fragmented and reactive. With Last9, we now have a clear, measurable, and proactive approach to reliability—helping teams prioritize the right work based on real impact, not just alerts. It has significantly reduced alert fatigue, improved incident response times, and created better alignment between technical teams and business goals. The platform’s ability to ingest data without requiring invasive instrumentation, paired with their strong support and frequent releases, means we’re continuously improving without heavy operational overhead. In short, Last9 is enabling us to build and scale more resilient systems with confidence and clarity. ### 25. Last9 Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Last9?** We've seen tremendous value since adopting Last9. The platform truly lives up to the promise of a single place bringing logs, traces, and metrics together seamlessly. This not only simplifies our observability setup but also significantly reduces cost and complexity compared to using multiple tools. One of the biggest reasons we decided to switch to Last9 was the significant COGS savings. But what truly sets Last9 apart is the support. Prathamesh Sonpatki and his team have been exceptional always available over Slack to answer questions, resolve issues, and even proactively track platform improvements based on our feedback. The pace of evolution on the platform is impressive; we've seen major performance improvements and usability enhancements just this year alone. All in all, Last9 has become an indispensable part of our infrastructure. Highly recommended for any team looking to modernize their observability stack. **What do you dislike about Last9?** While our overall experience with Last9 has been excellent, a couple of things could still improve: Learning Curve for New Users : This may have been specific to our setup, but we were very tightly coupled to our previous log system, so adjusting to Last9 took some time. That said, the Last9 team was extremely helpful in guiding us through the transition, just something to be aware of when making the switch. Lack of Native Multi-Tab Support : One feature I miss from our previous platform is the ability to open multiple panels or tabs within the same UI (e.g., pods logs in one tab, LB logs in another, etc.). With Last9, I need to open separate browser tabs for that kind of workflow. That said, none of these are blockers, and the team is highly responsive to feedback, often rolling out fixes or enhancements quickly. **What problems is Last9 solving and how is that benefiting you?** One of the biggest problems Last9 is solving for us is reducing COGS, and that was a major factor in our decision to switch. Beyond cost, Last9 has made observability more intuitive. The platform makes it easier to track issues across services, thanks to correlated views across logs and traces. This has helped us detect and debug problems much faster, especially in complex environments with high-cardinality data. Overall, Last9 has simplified our tooling, improved our incident response, and made our engineering teams more productive. ### 26. Observability Reimagined: Last9 in Action **Rating:** 4.0/5.0 stars **Reviewed by:** Harshith S. | DevOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Last9?** Last9 simplifies observability with a single pane for logs, traces, and metrics—removing the need for multiple tools and reducing costs. Features like Logs Explorer, Traces Explorer, and Dashboards enable faster issue detection and deeper insights. It handles high cardinality effortlessly, supports real-time telemetry shaping via the Control Plane, and offers responsive 1:1 Slack support. A powerful, cost-effective platform for modern engineering teams. **What do you dislike about Last9?** While the single pane for logs, traces, and metrics is valuable, many observability platforms (like Datadog, New Relic, or Grafana Cloud) offer similar features. What makes Last9 uniquely better—beyond cost—isn't strongly emphasized. **What problems is Last9 solving and how is that benefiting you?** Last9 is solving the complexity and cost inefficiency of modern observability. By bringing logs, traces, and metrics into a single pane, it eliminates the need to manage and pay for multiple siloed tools. This not only reduces operational overhead but significantly cuts costs. ### 27. A Next-Gen Reliability Platform for Modern DevOps Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Last9?** Last9 is an elegant and powerful solution for modern DevOps and SRE teams, purpose-built to streamline observability and ensure high system reliability. With its deep focus on SLOs, real-time telemetry, and intelligent alerting, Last9 empowers teams to deliver dependable, high-performance software at scale — while dramatically reducing incident response times. What truly sets Last9 apart is its ability to consolidate logs, traces, and metrics into a single pane of glass, eliminating the need to juggle multiple tools. This unified experience not only improves operational efficiency but also makes observability significantly more cost-effective. With its modern approach, intuitive UI, and developer-first experience, Last9 isn’t just another observability tool — it's a reliability platform that aligns engineering outcomes with business goals. For organizations serious about uptime, performance, and operational clarity, Last9 is a must-have. **What do you dislike about Last9?** Not much, would like a dark theme option. **What problems is Last9 solving and how is that benefiting you?** With log-to-metric alerts, support teams no longer need to actively monitor logs — alerts are automatically triggered based on meaningful patterns, enabling faster response times and reduced manual effort. ### 28. Last9: Scalable observability made simple **Rating:** 4.0/5.0 stars **Reviewed by:** Mushraf H. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Last9?** Last9 makes handling high-cardinality data effortless, with all telemetry in one clean, unified view. **What do you dislike about Last9?** The feature set is powerful, but the initial learning curve can feel steep without more guided onboarding. **What problems is Last9 solving and how is that benefiting you?** Last9 helps us cut through observability chaos by unifying metrics, logs, and traces—saving both debugging time and infrastructure costs. ### 29. Best product with best team! **Rating:** 5.0/5.0 stars **Reviewed by:** Sourik A. | Backend Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Last9?** We were growing very fast and we were not able to keep up with the errors we were facing. We wanted something that was OpenTelemetry native and easy to use for everyone in the team. The integration is straightforward with awesome documentation and team support! Last9 was kind of our saviour as it is so easy to set up and team is always a message away! They have guided us from the start with such patience and candidness that we knew we made the right choice. All the log, traces, and dashboards give us immense confidence and have helped us identify and fix issues with ease. Every detail is noted and never lost and hence we have significant confidence to operate at scale. We use it very frequently ! **What do you dislike about Last9?** While the current set of features are good, I would love to have something more in terms of ML use cases so that we don't have to go to any other vendor for the same. **What problems is Last9 solving and how is that benefiting you?** Able to quickly identify performance bottlenecks in our pipelines, track user engagement metrics, and ensure system reliability. Being able to track product metrics alongside the backend metrics, along with a fairly straightforward UI, has allowed us to give access to team members outside of engineering as well, removing the need to integrate with another tool. Everyone is creating dashboards, monitoring performance of features, and seeing metrics throughout the pipeline. ### 30. Best way to access logs possible. **Rating:** 5.0/5.0 stars **Reviewed by:** Sai L. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Last9?** Traces are there filters are great, we can share logs easily. Searching and navigating through logs is easier through Last9. **What do you dislike about Last9?** I donot dislike anything in Last9, so far it is great **What problems is Last9 solving and how is that benefiting you?** To check logs faster, and to navigate through them and find the root cause at the ealiest. ### 31. Last 9 -Observability At Best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Last9?** Open Telemetry Based , so integration is standard Gives a wide variety of features -Large-cardinality data handling is easy, distributed tracing etc. Cost effective Its dashboard is easy to use Support is great, they solve issues as reported Using on daily basis user gets used to it **What do you dislike about Last9?** With bigger date range the data loads really slow, and makes the browser hang There was some delay observed in alert notification Not super easy to implement, but with support its doable **What problems is Last9 solving and how is that benefiting you?** Last 9 is being used for active log monitoring and alerting ### 32. Seamless experience with Last9 **Rating:** 4.5/5.0 stars **Reviewed by:** Ayush K. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Last9?** Seamless integration with our applications and the extensible, very good support from last9. **What do you dislike about Last9?** Though there is nothing to be disliked however there is scope of improvement that last9 team can take up to compete other tools like NewRelic. **What problems is Last9 solving and how is that benefiting you?** Last9 giving us a complete package of logging, monitoring and alerting tool across our critical systems. It is very helpful as an organisation having last9 platform integrated which is solving lot of problems and enabling us to mitigate downtimes and quicker recovery during application outages. ### 33. Debugging Made Effortless and Stress-Free **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Last9?** It become very Easy to debug service failures **What do you dislike about Last9?** I did not specifically dislike anything about last9 **What problems is Last9 solving and how is that benefiting you?** It become very easy to debug service failures ### 34. Very Nice and awesome logs to monitor **Rating:** 5.0/5.0 stars **Reviewed by:** Aritra G. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Last9?** Effective way of showing logs and monitoring logs **What do you dislike about Last9?** Nothing sometimes it lags but okay as long as i can see logs **What problems is Last9 solving and how is that benefiting you?** It helps me to effectively find error in the logs and debug ### 35. Feels good to see everything at once place. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Last9?** Trace visibility and correlated logs provide critical insights. They’ve enabled us to uncover bottlenecks and redundancies in our API flows that would have otherwise gone unnoticed. The team is clearly passionate and knowledgeable, and their Slack channel is consistently responsive to any inquiries. **What do you dislike about Last9?** It was tough getting people onboarded to last9 as they could get overwhelmed with the whole lot of features. A session or tutorial might help. **What problems is Last9 solving and how is that benefiting you?** Unified observability: logs + traces + metrics in one pane so no more tool-hopping, lower costs High-cardinality support: drill down by user, region, request ID letting us pinpoint bottlenecks at granular level ### 36. Best for debugging critical issues **Rating:** 4.0/5.0 stars **Reviewed by:** Sandip G. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Last9?** I have been using Last9 for 6 months, and it has proven to be invaluable for debugging purposes. It has significantly reduced our debugging time, especially during critical issues. Before implementing Last9, we frequently struggled with database connection issues that were difficult to diagnose. After integrating Last9, I can now effectively track connection states across our services. The platform provides clear visibility into connection states (idle, stuck, busy) for each service, allowing us to quickly identify and focus on problematic services. One of Last9's standout features is its robust alerting mechanism. When our database connection pool approaches capacity, Last9 automatically triggers alerts in our Slack channel. This proactive notification system has greatly enhanced our system reliability by allowing us to address potential issues before they become critical. The platform has transformed our debugging workflow from a time-consuming process into a streamlined, efficient operation. It has become an essential tool in maintaining our system's reliability and performance. **What do you dislike about Last9?** One minor drawback of Last9 is its user interface, which isn't particularly user-friendly. I find it somewhat challenging to locate specific metrics and logs within the platform. The navigation could be more intuitive to help users quickly find the information they need. **What problems is Last9 solving and how is that benefiting you?** Last9 is focused on making systems more reliable and scalable, and it has proven to be invaluable in helping us solve critical issues and monitor the overall health of our system. ### 37. Great cost savings along with excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Thirupathy S. | DevOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Last9?** We found Last9 very cost efficient and support is also excellent. We were able to significantly reduce cost by switching to Last9 while preserving all of the functionality we needed. It is a pleasure to work with the Last9 team anytime. **What do you dislike about Last9?** While we have not found any drawbacks in functionality or support of Last9, if we have to pick, then we have like to know about their roadmap features planned. **What problems is Last9 solving and how is that benefiting you?** Last9 stands out by providing comprehensive observability while maintaining the optimal cost compared to our previous solution. Additionally, their outstanding support ensures that any issues gets resolved quickly. **Official Response from Prathamesh Sonpatki:** > Thank you for sharing your positive experience with Last9! We're thrilled to hear that you find our platform cost-efficient and our support excellent. We appreciate your feedback about wanting more insight into our roadmap features, and we will work on providing more information in that regard. We're glad that Last9 is helping you reduce costs while maintaining the functionality you need. Our goal is to provide comprehensive observability and exceptional support to ensure a seamless experience for our customers. If you have any further questions or need assistance, please feel free to reach out. Thank you for choosing Last9! ### 38. Simplified Monitoring: Centralizing Metrics and Alerts in One Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Kanchan M. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Last9?** I have found Last9 to be very helpful for debugging, with the integration of custom graphs clarifying our specific use cases. The alerting feature also provides valuable insights into system activity, which is crucial for identifying issues. As an engineer, this tool has significantly assisted me in debugging problems. it also offers a wide range of features that can be used for comprehensive system monitoring. **What do you dislike about Last9?** While Last9 is very effective, it can take some time to learn and fully use all its features. **What problems is Last9 solving and how is that benefiting you?** As an engineer, I have relied on Last9 for debugging, and it has been a valuable tool. The integration has provided real-time insights into our system, allowing us to quickly identify and understand errors as they occur. We've also integrated Last9 with Slack for alert insights, ensuring we stay informed. This setup triggers notifications when specific error codes, such as 400, 404, or 500, occur, helping us respond quickly to issues. This single platform consolidates all our metrics and alerts in one place. ### 39. Great Product for SREs out here for Root Cause Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Prathamesh T. | Infrastructure Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Last9?** 1.The latest logs dashboard is very facinating 2. Also the UX is very intuitive for some complicated screens 3. Templates for basic and advanced dashboards are really great for newbies, who are new to these things 4. Amazing support from Internal Team (Prathamesh and Aniket) 5. As you have integrated Grafana Dashboard hence learning curve is reduced and hence it is quite easy to create dashboards. 6. Would like to address cardinality explorer is a key feature as well, I can see which metrics are busy and are being used There are many interesting features provided like macros, dropping data, forwarding data are nice. **What do you dislike about Last9?** 1. Multiple loaders of the same page 2. Works fluent in high speed internet but can take lot of time loading log dashboards or dashboards with large data in slow data conn 3. I receive alerts right 5mins after the incident or error has occured and I couldn't find the settings how can I make them instantaneous (I can see that data reaches to last9 very quickly but did not understand how to configure those as per my use case) 4. At some places I felt that documentation is outdated (AWS Cloudwatch Metric Stream) 5. Some of the dashboards cannot be imported to Alert manager because of some issues with the variables (APM dashboards) 6. Scheduled search cannot be categorized where I want to search (it search the entire data) **What problems is Last9 solving and how is that benefiting you?** Root Cause Analysis of a Specific Problem happening for a specific time scale and sometimes for a specific user or organization can be detected and can be looked back whenever necessary. Can be effectively used to monitoring large systems Query large data Whenever my senior asks me why this error was caused, I can go look back and see that were the apis being called at that very moment and logs status at the same time simultaneously and hence I am able to understand what was the state of our system at that time. (Really helps a lot) ### 40. Intuitive Log Search with Tonnes of Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Sam B. | Staff Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Last9?** - Extremely engaged support - Quick responses/fixes to issues - Powerful logQL based log search - Easily integrates with all our log sources including Cloud object storage, CDN vendors and Kubernetes Environments Consolidating our logs on last9 has allowed members within and without engineering to start to query and digest logs. Logs that were previously difficult to query are now trivially searched. **What do you dislike about Last9?** Lack of compatibility with all of LogQL means that sometimes solutions found online do not transfer to Last9 **What problems is Last9 solving and how is that benefiting you?** Last9 allowed us to consolidate logs into a single place. This streamlined investigations and opened the doors to other teams to start answering questions for themselves ### 41. Single pane of glass for logs, metrics and traces. **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul M. | Principal DevOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2025 **What do you like best about Last9?** Last9 and team has helped us forget all the different observability tools and consolidate every dashboard into one single place. The team at last9 and 1 to 1 support on slack is super notch which brings more value with the tool. **What do you dislike about Last9?** Default SQL transaction views missing as of now. **What problems is Last9 solving and how is that benefiting you?** We are able to monitor our infrastructure and app in last9 with the ease and at single dashboard. ### 42. Using last9 last six months and searching for logs is easier, tracing method is very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Last9?** Their Tracing feature, request search filter and MCP server **What do you dislike about Last9?** It's difficult to move from first page to next page **What problems is Last9 solving and how is that benefiting you?** Last9 helps to monitor logs and easy to debug where my code breaking ### 43. Intuitive and easy to access dashboard improved observability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Last9?** Before i had to touch many tools and screens to figure out what went wrong, but when I saw the single view screen of traces, logs and metrics, I knews that Last9 can help me fic my system obesrvability issue and imrpove my workflow. **What do you dislike about Last9?** I am yet te be the power user of Last9 so can't tell surely what I dot like baout last9 because when I had small issue related to dashboard setup their customer support helped me to easily integrate library panels. **What problems is Last9 solving and how is that benefiting you?** Initially, I had to check CPU pressure and RAM usage across different places, constantly switching screens and even asking the team for permissions just to monitor the uptime of our product. Whenever something failed, I had to call team members, interrupt their work, and wait for their input to figure out what went wrong. Since integrating Last9, things have changed drastically at least for me. I can now monitor and troubleshoot on my own without relying on others. This has not only reduced my response time to failures but also streamlined my workflow, making everything so much more efficient. ### 44. Feedback on Last9.io **Rating:** 5.0/5.0 stars **Reviewed by:** Rutik B. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Last9?** I can easily find logs for services with errors. The dashboards are awesome! Using the dashboard, I can easily view the performance of each service, see which services are in good health, and identify those with issues. Additionally, I can see which services take longer to respond. **What do you dislike about Last9?** As a new user, it can sometimes be challenging to understand the system and set up the dashboards. **What problems is Last9 solving and how is that benefiting you?** When a user encounters an issue, I can go to Lat9 to view the logs from that specific time to identify the actual problem. This helps me pinpoint and resolve issues users experience when using our app ### 45. Great, the team is very helpful in onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Last9?** As the CEO, I appreciate the ease with which I can quickly check the status of our product and spot any issues without needing a deep understanding of our backend. Our engineering team strongly recommended it, and given how easily I can use it, the recommendation makes sense. **What do you dislike about Last9?** Nothing really at this point. But would love to get more features on the ML front given our product is very ML heavy. I would also appreciate easy way to give a summarized note of the issue on email so that one understands what is the issue without opening dashboard **What problems is Last9 solving and how is that benefiting you?** Since we’re a very early stage startup, making sure the right tool is available for my engineering team so that they can focus on building the product instead of worrying about the operational logistics of it — this has been the right investment. ### 46. Strong Features with best support **Rating:** 5.0/5.0 stars **Reviewed by:** Shrutika G. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Last9?** Last9 makes debugging a breeze with their clean, easy-to-read graphs, and their new UI makes everything even better! **What do you dislike about Last9?** Honestly, now that they've improved their UI, I can't think of anything I don't like about Last9! **What problems is Last9 solving and how is that benefiting you?** Last9 has been a game-changer for monitoring our services! Their graphs make debugging super easy - we can spot issues right away and fix them before they cause problems. I love how we can customize dashboards to match exactly what our team needs to watch. The error tracking is really clear, and it helps us keep our system stable. ### 47. Levitate: End-to-end monitoring with powerful automation workflows for reliable alerting **Rating:** 5.0/5.0 stars **Reviewed by:** Jatin K. | Senior Devops Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Last9?** 1. Real-Time Changeboards to monitor systems during live events 2. Service Discovery automation to discover components and then automatically set alerting 3. Reliable alerting that we trust using Alert Studio 4. High Cardinality Support with Streaming Aggregation 5. Uptime and Reliability of the Levitate Platform **What do you dislike about Last9?** 1. More control over Levitate scaling levers on demand 2. Terraform provider for automation APIs **What problems is Last9 solving and how is that benefiting you?** End-to-end monitoring is critical in our complex architecture. Last9’s Levitate helps us automate the monitoring workflows and ensure we don’t miss anything in our monitoring coverage. The Last9 team also provides fantastic customer support. 1. Centralized metrics and events warehouse for infra/app/business telemetry 2. E2E monitoring with a. Embedded Grafana dashboards b. Real-Time Monitoring with Compass i. Team-based changeboards for on-call teams ii. On-time alerting and integrations with Slack and Pagerduty iii. Service Discovery ### 48. Levitate unlocked tenant-level observability with its high cardinality workflows at massive scale **Rating:** 5.0/5.0 stars **Reviewed by:** Ranjeet W. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Last9?** - High Cardinality workflows with Streaming Aggregation helped us monitor every tenant without any significant efforts on data instrumentation - Uptime and Reliability of the Levitate Platform - Awesome Customer support - It just works as expected and promised! **What do you dislike about Last9?** Nothing to dislike. Waiting for a new feature LAU which will help us control the data flow without any changes in the code. **What problems is Last9 solving and how is that benefiting you?** We have a massive amount of metrics generated for each of our customers. We wanted to monitor the performance of crucial business KPIs across each customer, but doing it at our scale is not everyone's cup of tea. Levitate stood the test of scale, accuracy, and real-time monitoring with our growing business. Using High Cardinality workflows from Levitate, we accurately measured customer SLAs across dimensions such as geo region and channels. We could extract knowledge about our systems and measure customer impact proactively in real time using Levitate. Levitate and Last9 are trusted partners in our Observability journey and have also been instrumental in pushing the boundaries of innovation in the observability landscape with us. ### 49. APM solution with managed Prometheus **Rating:** 4.5/5.0 stars **Reviewed by:** Ashish S. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about Last9?** 1. One stop place for the Application Performance monitoring. 2. Plug and play solution for APM. 3. Managed prometheus with high cardinality. 4. Minial code changes required for integration . **What do you dislike about Last9?** 1. Some pre-made/pre-configured dashboard for popular service can be provided as templates. ex: - mySQL, load-balancer & other commonly used services. 2. UI (not that much ) but can be bit more intutive + smooth. 3. Onboarding experience can be better. 4. Better communication regarding future roadmap & freature releases. **What problems is Last9 solving and how is that benefiting you?** 1. It provides us a single platform where we can monitor all our applications metrics in a timeseries fashion. 2. Support for altering gives a quick feedback whenever some kind of anomly happens. ### 50. levitate is providing better services and good support **Rating:** 5.0/5.0 stars **Reviewed by:** Swapnil K. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Last9?** nice support team, direct share our doubt with him and they immediately start working on it **What do you dislike about Last9?** Nothing was noticed yet. I am using since last 5 months so didn’t noticed something to dislike **What problems is Last9 solving and how is that benefiting you?** better visualisation od data metrics - [View Last9 pricing details and edition comparison](https://www.g2.com/products/last9-last9/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+12%3A40%3A57+-0500&secure%5Bsession_id%5D=2d81e979-3348-4acb-b68d-49d4f8d94602&secure%5Btoken%5D=9010e990e4e4439f0e9a3bc6e70dc86f29301e6d0d6277dcb0068bb5f079bb07&format=llm_user) ## Last9 Integrations - [Akamai Content Delivery Solutions (CDN)](https://www.g2.com/products/akamai-content-delivery-solutions-cdn/reviews) - [Amazon AWS Platform](https://www.g2.com/products/amazon-aws-platform/reviews) - [Amazon Elastic Container Service (Amazon ECS)](https://www.g2.com/products/amazon-elastic-container-service-amazon-ecs/reviews) - [Azure](https://www.g2.com/products/hopem-azure/reviews) - [Claude](https://www.g2.com/products/anthropic-claude/reviews) - [Confluent](https://www.g2.com/products/confluent/reviews) - [Cursor](https://www.g2.com/products/cursor/reviews) - [Fastly Content Delivery](https://www.g2.com/products/fastly-content-delivery/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Google Cloud](https://www.g2.com/products/google-cloud/reviews) - [Google Cloud Functions](https://www.g2.com/products/google-cloud-functions/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [Kubernetes](https://www.g2.com/products/kubernetes/reviews) - [LaunchDarkly](https://www.g2.com/products/launchdarkly/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [OpenTelemetry](https://www.g2.com/products/opentelemetry/reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [Prometheus](https://www.g2.com/products/prometheus/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) ## Last9 Features **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Visibility** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Visibility ** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Data Preparation** - Data Sources - Indexing - Automated Tagging - Data Blending **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Monitoring and Management** - Automation - Performance Baseline - Real-Time Monitoring **Monitoring and Management** - Multi-Server Management - Automation - Performance Baseline - Real-Time Monitoring - Immediate Alert Notification - Proactive Server Monitoring Software **Analysis** - Track Trends - Detect Anomalies - Metric and Event Data - Search - Alerts - Live Tail **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Visualization** - Dashboards - Data Discovery **Cloud environment support** - Server Monitoring For Cloud Deployments - Software Scaling **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Log Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support **Agentic AI - Log Analysis** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Features - Observability** - Predictive Insights - AI-Generated Incident Summaries - AI Anomaly Detection **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top Last9 Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (696 reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) - 4.4/5.0 (568 reviews) - [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) - 4.3/5.0 (798 reviews)