RM

Rahul M.

Principal DevOps Engineer

Mid-Market (51-1000 emp.)

4/19/2025

"Single pane of glass for logs, metrics and traces."

5/5

What do you like best about Last9?

Last9 and team has helped us forget all the different observability tools and consolidate every dashboard into one single place. The team at last9 and 1 to 1 support on slack is super notch which brings more value with the tool. Review collected by and hosted on G2.com.

What do you dislike about Last9?

Default SQL transaction views missing as of now. Review collected by and hosted on G2.com.

TF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

8/20/2025

"Using last9 last six months and searching for logs is easier, tracing method is very helpful"

5/5

What do you like best about Last9?

Their Tracing feature, request search filter and MCP server Review collected by and hosted on G2.com.

What do you dislike about Last9?

It's difficult to move from first page to next page Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/19/2024

"Intuitive and easy to access dashboard improved observability"

5/5

What do you like best about Last9?

Before i had to touch many tools and screens to figure out what went wrong, but when I saw the single view screen of traces, logs and metrics, I knews that Last9 can help me fic my system obesrvability issue and imrpove my workflow. Review collected by and hosted on G2.com.

What do you dislike about Last9?

I am yet te be the power user of Last9 so can't tell surely what I dot like baout last9 because when I had small issue related to dashboard setup their customer support helped me to easily integrate library panels. Review collected by and hosted on G2.com.

What problems is Last9 solving and how is that benefiting you?

Initially, I had to check CPU pressure and RAM usage across different places, constantly switching screens and even asking the team for permissions just to monitor the uptime of our product. Whenever something failed, I had to call team members, interrupt their work, and wait for their input to figure out what went wrong. Since integrating Last9, things have changed drastically at least for me. I can now monitor and troubleshoot on my own without relying on others. This has not only reduced my response time to failures but also streamlined my workflow, making everything so much more efficient. Review collected by and hosted on G2.com.

RB

Rutik B.

Software Engineer

Small-Business (50 or fewer emp.)

11/13/2024

"Feedback on Last9.io"

5/5

What do you like best about Last9?

I can easily find logs for services with errors. The dashboards are awesome! Using the dashboard, I can easily view the performance of each service, see which services are in good health, and identify those with issues. Additionally, I can see which services take longer to respond. Review collected by and hosted on G2.com.

What do you dislike about Last9?

As a new user, it can sometimes be challenging to understand the system and set up the dashboards. Review collected by and hosted on G2.com.

EC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

1/31/2025

"Great, the team is very helpful in onboarding"

4.5/5

What do you like best about Last9?

As the CEO, I appreciate the ease with which I can quickly check the status of our product and spot any issues without needing a deep understanding of our backend. Our engineering team strongly recommended it, and given how easily I can use it, the recommendation makes sense. Review collected by and hosted on G2.com.

What do you dislike about Last9?

Nothing really at this point. But would love to get more features on the ML front given our product is very ML heavy.

I would also appreciate easy way to give a summarized note of the issue on email so that one understands what is the issue without opening dashboard Review collected by and hosted on G2.com.

SG

Shrutika G.

Software Engineer

Small-Business (50 or fewer emp.)

11/13/2024

"Strong Features with best support"

5/5

What do you like best about Last9?

Last9 makes debugging a breeze with their clean, easy-to-read graphs, and their new UI makes everything even better! Review collected by and hosted on G2.com.

What do you dislike about Last9?

Honestly, now that they've improved their UI, I can't think of anything I don't like about Last9! Review collected by and hosted on G2.com.

What problems is Last9 solving and how is that benefiting you?

Last9 has been a game-changer for monitoring our services! Their graphs make debugging super easy - we can spot issues right away and fix them before they cause problems. I love how we can customize dashboards to match exactly what our team needs to watch. The error tracking is really clear, and it helps us keep our system stable. Review collected by and hosted on G2.com.

JK

Jatin K.

Senior Devops Engineer

Enterprise (> 1000 emp.)

6/24/2024

"Levitate: End-to-end monitoring with powerful automation workflows for reliable alerting"

5/5

What do you like best about Last9?

1. Real-Time Changeboards to monitor systems during live events

2. Service Discovery automation to discover components and then automatically set alerting

3. Reliable alerting that we trust using Alert Studio

4. High Cardinality Support with Streaming Aggregation

5. Uptime and Reliability of the Levitate Platform Review collected by and hosted on G2.com.

What do you dislike about Last9?

1. More control over Levitate scaling levers on demand

2. Terraform provider for automation APIs Review collected by and hosted on G2.com.

What problems is Last9 solving and how is that benefiting you?

End-to-end monitoring is critical in our complex architecture. Last9’s Levitate helps us automate the monitoring workflows and ensure we don’t miss anything in our monitoring coverage. The Last9 team also provides fantastic customer support.

1. Centralized metrics and events warehouse for infra/app/business telemetry

2. E2E monitoring with

a. Embedded Grafana dashboards

b. Real-Time Monitoring with Compass

i. Team-based changeboards for on-call teams

ii. On-time alerting and integrations with Slack and Pagerduty

iii. Service Discovery Review collected by and hosted on G2.com.

RW

Ranjeet W.

Mid-Market (51-1000 emp.)

12/6/2023

"Levitate unlocked tenant-level observability with its high cardinality workflows at massive scale"

5/5

What do you like best about Last9?

- High Cardinality workflows with Streaming Aggregation helped us monitor every tenant without any significant efforts on data instrumentation

- Uptime and Reliability of the Levitate Platform

- Awesome Customer support

- It just works as expected and promised! Review collected by and hosted on G2.com.

What do you dislike about Last9?

Nothing to dislike.

Waiting for a new feature LAU which will help us control the data flow without any changes in the code. Review collected by and hosted on G2.com.

What problems is Last9 solving and how is that benefiting you?

We have a massive amount of metrics generated for each of our customers. We wanted to monitor the performance of crucial business KPIs across each customer, but doing it at our scale is not everyone's cup of tea.

Levitate stood the test of scale, accuracy, and real-time monitoring with our growing business. Using High Cardinality workflows from Levitate, we accurately measured customer SLAs across dimensions such as geo region and channels. We could extract knowledge about our systems and measure customer impact proactively in real time using Levitate.

Levitate and Last9 are trusted partners in our Observability journey and have also been instrumental in pushing the boundaries of innovation in the observability landscape with us. Review collected by and hosted on G2.com.

AS

Ashish S.

Software Engineer

Mid-Market (51-1000 emp.)

9/25/2023

"APM solution with managed Prometheus"

4.5/5

What do you like best about Last9?

1. One stop place for the Application Performance monitoring.

2. Plug and play solution for APM.

3. Managed prometheus with high cardinality.

4. Minial code changes required for integration . Review collected by and hosted on G2.com.

What do you dislike about Last9?

1. Some pre-made/pre-configured dashboard for popular service can be provided as templates.

ex: - mySQL, load-balancer & other commonly used services.

2. UI (not that much ) but can be bit more intutive + smooth.

3. Onboarding experience can be better.

4. Better communication regarding future roadmap & freature releases. Review collected by and hosted on G2.com.

SK

Swapnil K.

Mid-Market (51-1000 emp.)

9/14/2023

"levitate is providing better services and good support"

5/5

What do you like best about Last9?

nice support team, direct share our doubt with him and they immediately start working on it Review collected by and hosted on G2.com.

What do you dislike about Last9?

Nothing was noticed yet. I am using since last 5 months so didn’t noticed something to dislike Review collected by and hosted on G2.com.