Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Last 9 -Observability At Best"
5/5
What do you like best about Last9?

Open Telemetry Based , so integration is standard

Gives a wide variety of features -Large-cardinality data handling is easy, distributed tracing etc.

Cost effective

Its dashboard is easy to use

Support is great, they solve issues as reported

Using on daily basis user gets used to it Review collected by and hosted on G2.com.

What do you dislike about Last9?

With bigger date range the data loads really slow, and makes the browser hang

There was some delay observed in alert notification

Not super easy to implement, but with support its doable Review collected by and hosted on G2.com.

Ayush K.
AK
Ayush K.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Seamless experience with Last9"
4.5/5
What do you like best about Last9?

Seamless integration with our applications and the extensible, very good support from last9. Review collected by and hosted on G2.com.

What do you dislike about Last9?

Though there is nothing to be disliked however there is scope of improvement that last9 team can take up to compete other tools like NewRelic. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Debugging Made Effortless and Stress-Free"
5/5
What do you like best about Last9?

It become very Easy to debug service failures Review collected by and hosted on G2.com.

What do you dislike about Last9?

I did not specifically dislike anything about last9 Review collected by and hosted on G2.com.

Aritra G.
AG
Aritra G.
Associate Software Engineer
Mid-Market (51-1000 emp.)
"Very Nice and awesome logs to monitor"
5/5
What do you like best about Last9?

Effective way of showing logs and monitoring logs Review collected by and hosted on G2.com.

What do you dislike about Last9?

Nothing sometimes it lags but okay as long as i can see logs Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Feels good to see everything at once place."
4/5
What do you like best about Last9?

Trace visibility and correlated logs provide critical insights. They’ve enabled us to uncover bottlenecks and redundancies in our API flows that would have otherwise gone unnoticed. The team is clearly passionate and knowledgeable, and their Slack channel is consistently responsive to any inquiries. Review collected by and hosted on G2.com.

What do you dislike about Last9?

It was tough getting people onboarded to last9 as they could get overwhelmed with the whole lot of features.

A session or tutorial might help. Review collected by and hosted on G2.com.

Sandip G.
SG
Sandip G.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"Best for debugging critical issues"
4/5
What do you like best about Last9?

I have been using Last9 for 6 months, and it has proven to be invaluable for debugging purposes. It has significantly reduced our debugging time, especially during critical issues.

Before implementing Last9, we frequently struggled with database connection issues that were difficult to diagnose. After integrating Last9, I can now effectively track connection states across our services. The platform provides clear visibility into connection states (idle, stuck, busy) for each service, allowing us to quickly identify and focus on problematic services.

One of Last9's standout features is its robust alerting mechanism. When our database connection pool approaches capacity, Last9 automatically triggers alerts in our Slack channel. This proactive notification system has greatly enhanced our system reliability by allowing us to address potential issues before they become critical.

The platform has transformed our debugging workflow from a time-consuming process into a streamlined, efficient operation. It has become an essential tool in maintaining our system's reliability and performance. Review collected by and hosted on G2.com.

What do you dislike about Last9?

One minor drawback of Last9 is its user interface, which isn't particularly user-friendly. I find it somewhat challenging to locate specific metrics and logs within the platform. The navigation could be more intuitive to help users quickly find the information they need. Review collected by and hosted on G2.com.

Thirupathy S.
TS
Thirupathy S.
DevOps Engineer
Mid-Market (51-1000 emp.)
"Great cost savings along with excellent support"
5/5
What do you like best about Last9?

We found Last9 very cost efficient and support is also excellent. We were able to significantly reduce cost by switching to Last9 while preserving all of the functionality we needed. It is a pleasure to work with the Last9 team anytime. Review collected by and hosted on G2.com.

What do you dislike about Last9?

While we have not found any drawbacks in functionality or support of Last9, if we have to pick, then we have like to know about their roadmap features planned. Review collected by and hosted on G2.com.

Response from Prathamesh Sonpatki of Last9

Thank you for sharing your positive experience with Last9! We're thrilled to hear that you find our platform cost-efficient and our support excellent. We appreciate your feedback about wanting more insight into our roadmap features, and we will work on providing more information in that regard.

We're glad that Last9 is helping you reduce costs while maintaining the functionality you need. Our goal is to provide comprehensive observability and exceptional support to ensure a seamless experience for our customers. If you have any further questions or need assistance, please feel free to reach out. Thank you for choosing Last9!

Kanchan M.
KM
Kanchan M.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"Simplified Monitoring: Centralizing Metrics and Alerts in One Platform"
5/5
What do you like best about Last9?

I have found Last9 to be very helpful for debugging, with the integration of custom graphs clarifying our specific use cases. The alerting feature also provides valuable insights into system activity, which is crucial for identifying issues. As an engineer, this tool has significantly assisted me in debugging problems. it also offers a wide range of features that can be used for comprehensive system monitoring. Review collected by and hosted on G2.com.

What do you dislike about Last9?

While Last9 is very effective, it can take some time to learn and fully use all its features. Review collected by and hosted on G2.com.

Prathamesh  T.
PT
Prathamesh T.
Infrastructure Engineer
Small-Business (50 or fewer emp.)
"Great Product for SREs out here for Root Cause Analysis"
5/5
What do you like best about Last9?

1.The latest logs dashboard is very facinating

2. Also the UX is very intuitive for some complicated screens

3. Templates for basic and advanced dashboards are really great for newbies, who are new to these things

4. Amazing support from Internal Team (Prathamesh and Aniket)

5. As you have integrated Grafana Dashboard hence learning curve is reduced and hence it is quite easy to create dashboards.

6. Would like to address cardinality explorer is a key feature as well, I can see which metrics are busy and are being used

There are many interesting features provided like macros, dropping data, forwarding data are nice. Review collected by and hosted on G2.com.

What do you dislike about Last9?

1. Multiple loaders of the same page

2. Works fluent in high speed internet but can take lot of time loading log dashboards or dashboards with large data in slow data conn

3. I receive alerts right 5mins after the incident or error has occured and I couldn't find the settings how can I make them instantaneous (I can see that data reaches to last9 very quickly but did not understand how to configure those as per my use case)

4. At some places I felt that documentation is outdated (AWS Cloudwatch Metric Stream)

5. Some of the dashboards cannot be imported to Alert manager because of some issues with the variables (APM dashboards)

6. Scheduled search cannot be categorized where I want to search (it search the entire data) Review collected by and hosted on G2.com.

Sam B.
SB
Sam B.
Staff Software Engineer
Mid-Market (51-1000 emp.)
"Intuitive Log Search with Tonnes of Integrations"
4/5
What do you like best about Last9?

- Extremely engaged support

- Quick responses/fixes to issues

- Powerful logQL based log search

- Easily integrates with all our log sources including Cloud object storage, CDN vendors and Kubernetes Environments

Consolidating our logs on last9 has allowed members within and without engineering to start to query and digest logs. Logs that were previously difficult to query are now trivially searched. Review collected by and hosted on G2.com.

What do you dislike about Last9?

Lack of compatibility with all of LogQL means that sometimes solutions found online do not transfer to Last9 Review collected by and hosted on G2.com.