We use Last9 for monitoring our Tacitbase software. Last9 helps us identify the latency of APIs, which makes it easier to improve their speed. It’s useful for debugging, if any issue arises, we can easily debug it with the help of logs. It also helps us track the complete journey of a request from the client.We also get alert messages through Last9 if anything happens or goes wrong in a system. Review collected by and hosted on G2.com.

There is a recommendation about the user interface of the system, can you simplify the interface so that everything is easy to understand? Review collected by and hosted on G2.com.

The user interface is clean, and the dashboards are well-organized. I also appreciate having a dedicated Slack channel. Review collected by and hosted on G2.com.

Some of the data was not being logged to the correct dashboard, and when we inquired about it, we had to rely on a workaround. Review collected by and hosted on G2.com.

Easy to integrate... Just use otel and the dashboards are great, can use for multiple things Review collected by and hosted on G2.com.

The "log" feature does not work, plus sample codes they give are useless Review collected by and hosted on G2.com.

Last9 stands out for its exceptional team and support—they are responsive, knowledgeable, and genuinely care about customer success. Working with them feels like an extension of your own team, which makes a massive difference when tackling observability and reliability challenges.

The platform offers an excellent balance of features and stability. From SLO management to incident workflows, it’s robust and reliable. The regular weekly releases are not only impressive but also thoughtfully aligned with customer feedback and evolving needs.

Another major plus is their competitive and transparent pricing. After evaluating numerous platforms in the space, Last9 clearly offers one of the most cost-effective solutions without compromising on functionality.

Most importantly, the support team is phenomenal—easily one of the best we’ve worked with. Whether it’s onboarding or ongoing improvements, they go above and beyond. Review collected by and hosted on G2.com.

There’s very little to dislike. If anything, the rapid pace of feature releases might feel fast for teams that prefer slower adoption cycles. However, the team does a great job keeping customers informed and supported through these changes. Review collected by and hosted on G2.com.

We've seen tremendous value since adopting Last9. The platform truly lives up to the promise of a single place bringing logs, traces, and metrics together seamlessly. This not only simplifies our observability setup but also significantly reduces cost and complexity compared to using multiple tools.

One of the biggest reasons we decided to switch to Last9 was the significant COGS savings.

But what truly sets Last9 apart is the support. Prathamesh Sonpatki and his team have been exceptional always available over Slack to answer questions, resolve issues, and even proactively track platform improvements based on our feedback. The pace of evolution on the platform is impressive; we've seen major performance improvements and usability enhancements just this year alone.

All in all, Last9 has become an indispensable part of our infrastructure. Highly recommended for any team looking to modernize their observability stack. Review collected by and hosted on G2.com.

While our overall experience with Last9 has been excellent, a couple of things could still improve:

Learning Curve for New Users : This may have been specific to our setup, but we were very tightly coupled to our previous log system, so adjusting to Last9 took some time. That said, the Last9 team was extremely helpful in guiding us through the transition, just something to be aware of when making the switch.

Lack of Native Multi-Tab Support : One feature I miss from our previous platform is the ability to open multiple panels or tabs within the same UI (e.g., pods logs in one tab, LB logs in another, etc.). With Last9, I need to open separate browser tabs for that kind of workflow.

That said, none of these are blockers, and the team is highly responsive to feedback, often rolling out fixes or enhancements quickly. Review collected by and hosted on G2.com.

Last9 simplifies observability with a single pane for logs, traces, and metrics—removing the need for multiple tools and reducing costs. Features like Logs Explorer, Traces Explorer, and Dashboards enable faster issue detection and deeper insights. It handles high cardinality effortlessly, supports real-time telemetry shaping via the Control Plane, and offers responsive 1:1 Slack support. A powerful, cost-effective platform for modern engineering teams. Review collected by and hosted on G2.com.

While the single pane for logs, traces, and metrics is valuable, many observability platforms (like Datadog, New Relic, or Grafana Cloud) offer similar features. What makes Last9 uniquely better—beyond cost—isn't strongly emphasized. Review collected by and hosted on G2.com.

Last9 is an elegant and powerful solution for modern DevOps and SRE teams, purpose-built to streamline observability and ensure high system reliability. With its deep focus on SLOs, real-time telemetry, and intelligent alerting, Last9 empowers teams to deliver dependable, high-performance software at scale — while dramatically reducing incident response times.

What truly sets Last9 apart is its ability to consolidate logs, traces, and metrics into a single pane of glass, eliminating the need to juggle multiple tools. This unified experience not only improves operational efficiency but also makes observability significantly more cost-effective.

With its modern approach, intuitive UI, and developer-first experience, Last9 isn’t just another observability tool — it's a reliability platform that aligns engineering outcomes with business goals. For organizations serious about uptime, performance, and operational clarity, Last9 is a must-have. Review collected by and hosted on G2.com.

Not much, would like a dark theme option. Review collected by and hosted on G2.com.

Last9 makes handling high-cardinality data effortless, with all telemetry in one clean, unified view. Review collected by and hosted on G2.com.

The feature set is powerful, but the initial learning curve can feel steep without more guided onboarding. Review collected by and hosted on G2.com.

We were growing very fast and we were not able to keep up with the errors we were facing. We wanted something that was OpenTelemetry native and easy to use for everyone in the team. The integration is straightforward with awesome documentation and team support!

Last9 was kind of our saviour as it is so easy to set up and team is always a message away! They have guided us from the start with such patience and candidness that we knew we made the right choice.

All the log, traces, and dashboards give us immense confidence and have helped us identify and fix issues with ease. Every detail is noted and never lost and hence we have significant confidence to operate at scale.

We use it very frequently ! Review collected by and hosted on G2.com.

While the current set of features are good, I would love to have something more in terms of ML use cases so that we don't have to go to any other vendor for the same. Review collected by and hosted on G2.com.

Traces are there filters are great, we can share logs easily. Searching and navigating through logs is easier through Last9. Review collected by and hosted on G2.com.

I donot dislike anything in Last9, so far it is great Review collected by and hosted on G2.com.