SP
Sarah P.
VP Accounting
Small-Business (50 or fewer emp.)
"Happy Customer"
4.5/5
What do you like best about Laserfiche?

I like being able to build workflows for the everyday task and save time. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

I don’t like searching for things and when other users delete things. Review collected by and hosted on G2.com.

AB
Alyse B.
Admin 2
Small-Business (50 or fewer emp.)
"2026 Empower"
5/5
What do you like best about Laserfiche?

I like the many possibilities that can be completed with LF. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

I'm brand new to LF who inherited a repository that needs a lot of work. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Enterprise (> 1000 emp.)
"Flexible Automation for Our Processes"
5/5
What do you like best about Laserfiche?

The flexibility to create custom automation for our business processes Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Lots of enhancements are for cloud. It would be nice to see more for self hosted customers. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Efficient, customizable, clean, powerful."
4.5/5
What do you like best about Laserfiche?

Customization features, simple UI, powerful workflow features. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Some basic features are lacking and don't seem to be added after years of feature requests. Review collected by and hosted on G2.com.

DS
Dylan S.
Special Project Data Analyst
Mid-Market (51-1000 emp.)
"Helpful Service and Streamlined Workflows with LF Forms"
5/5
What do you like best about Laserfiche?

The helpful service and workflow and LF forms Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

I dislike the push to move from self-hosted to the cloud. Review collected by and hosted on G2.com.

HV
Heidy V.
Junior Laserfiche Specialist
Mid-Market (51-1000 emp.)
"Efficient, Organized, and Easy to Use"
5/5
What do you like best about Laserfiche?

It's efficiency, organizational flows, and ease. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

That I cannot drag a document out from the web to my desktop. I have to download it. Review collected by and hosted on G2.com.

Justin W.
JW
Justin W.
Permit Specialist
Mid-Market (51-1000 emp.)
"Great Potential as We Keep Learning Laserfische"
5/5
What do you like best about Laserfiche?

still learning more about this product, but there is great potential Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

I am still learning laserfische and haven't got much hands on with it Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Easy-to-Use, Secure Workflow Routing and Record Management"
5/5
What do you like best about Laserfiche?

Easy to use secure workflow routing record management Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Budgetsubscription self hosted less AI features migration from AWs Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"Streamlined Our Workflow with Strong Integration"
4/5
What do you like best about Laserfiche?

I like Laserfiche's interoperability and integration between systems. It's like the glue that holds all our siloed systems together and allows for data flow. I also find it easy to set up, which is always a plus. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

API access Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Well-Structured Repository with Easy Workflow Automation"
4/5
What do you like best about Laserfiche?

Well structured repository for storing documents and creating workflows to automate business processes. Very easy to administer and setup security rules. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

The user interface is a little outdated, but that has been improved recently in version 12. Would like to see more AI features in the future. Review collected by and hosted on G2.com.