I like the ease of administration in terms of user creation and the end user's experiences with Laserfiche. The Microsoft Office integration works really well. Review collected by and hosted on G2.com.

The integrations with other platforms like Acrobat could be improved. Also, the ease of add-on installs for the app could be better. Review collected by and hosted on G2.com.

It has everything we need; a powerful suite of tools for document management, workflow automation, scanning, digital forms, and document repository. All of the components are full-featured, easy to use, and easy to deploy. The development team at Laserfiche is constantly improving the product, adding new features such as Smart Fields. Review collected by and hosted on G2.com.

Some users complain about the web browser user interface for the repository; searching for documents, opening, and printing can be cumbersome but the main issue seems to be the browser itself, and not the application interface. Most issues can be resolved by clearing browser cache, rebooting the computer, etc. but some users require the extra performance of the Windows client, which is very fast and resolves all of these potential issues. Review collected by and hosted on G2.com.

I use Laserfiche as a document management system and I love how easy it is to automate and design with this tool. Additionally, the initial setup was simple. Review collected by and hosted on G2.com.

Sometimes the attention from the head office is slow, especially in handling cases. Review collected by and hosted on G2.com.

great for end users and so many features Review collected by and hosted on G2.com.

A few things i hope are upcoming. Out of office on forms letting you redirect to someone (by a particular form). Also i would like in forms to be able to use a radial to select on a check box . Review collected by and hosted on G2.com.

Love how flexiable the system is. There are so many ways to automate workflows.

I also love that they have the Laserfiche Answers site, where you can ask for help on anything laserfiche and others can reply to your questions so you get help. Another create program is the Champions program where you met 1 a month and they show you tips and tricks or new things coming in Laserfiche. There is such a great network of support that you can find help and answers fairly quickly. Review collected by and hosted on G2.com.

There has been so many new features, enhancements and training that there really hasn't been a dislike I have found yet. Review collected by and hosted on G2.com.

I love how powerful Laserfiche is behind the scenes. I also appreciate its high connectivity, which saves time and lets us integrate with our database. Review collected by and hosted on G2.com.

The interface could be more user-friendly. The capabilities and options are hidden behind other actions. Review collected by and hosted on G2.com.

Laserfiche can open opportunities for automation while adding structure to a process with Forms. It does take an internal investment and buy in from your org. Review collected by and hosted on G2.com.

Some parts of Laserfiche feel a bit cumbersome. I mainly use the Classic Forms Designer because it offers more flexibility. The new designer works well for simpler actions, but since you can’t step back partway through building a form, it feels safer to create the form in the Classic designer instead. Review collected by and hosted on G2.com.

I love the integration tools in Laserfiche. I also find the system to be easy to use. Review collected by and hosted on G2.com.

The differences between the web and the client, I don't enjoy Review collected by and hosted on G2.com.

I love the automation in Laserfiche because it lets me work on other, more pressing tasks while Laserfiche runs in the background automatically. I also find their trainings to be very useful, and their customer service is amazing—there's always an expert to reach out to. Additionally, the initial setup was easy. Review collected by and hosted on G2.com.

Sometimes it can be hard to use as a new user. Review collected by and hosted on G2.com.

I like the innovative way you can streamline time consuming manual processes Review collected by and hosted on G2.com.

Sometimes it is difficult to find answers in the user forum. Review collected by and hosted on G2.com.