IE
Ifeoma E.
Operational Supervisor
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Secure, Smart Document Management—But Costly and Slow with Large Files"
4.5/5
What do you like best about Laserfiche?

Laserfiche focuses on centralizing documents into a secure and accessible platform

The program is remarkable on matters compliance, something that reinforces the legal framework of documents

The program connects with online forms, that helps us feed most of workflow like contracts and HR onboarding

Laserfiche has smart AI interconnections which helps in document classification and summarization

The program is granular and focused on security, something that ensures there is regulated sharing

We access Laserfiche through mobile gadgets and even when we are offline Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Large documents face searching issues, and this slows the processes that a company intends to do with their documents

Deployment of Laserfiche demands huge amounts of cash, and this distracts most of small businesses Review collected by and hosted on G2.com.

FS
Faith S.
Mid-Market (51-1000 emp.)
"Effortless Document Management, Stellar Process Automation"
5/5
What do you like best about Laserfiche?

I like how easy it is to implement Laserfiche at the department level, without the need for any coding. This means process owners can build their own processes. It streamlines processes, makes compliance easy, reduces human error, and cuts down the time needed to create electronic processes. I don't have any frustrations with it since they are good about implementing improvements. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Nothing Review collected by and hosted on G2.com.

Samantha R.
SR
Samantha R.
Small-Business (50 or fewer emp.)
"Boosts Workflow with Customization"
5/5
What do you like best about Laserfiche?

I like Laserfiche for its customization options and the easy interface it offers both administrators and users. I can design applications tailored for grantees to facilitate accurate completion and make updates when necessary. The platform helps increase workflow efficiency and makes tracking and reviewing data easier. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Moving processes around in the process tab is challenging. I wish there was more freedom to move the arrows where I want them and it would be easier to create more space between tasks. Review collected by and hosted on G2.com.

Matthew C.
MC
Matthew C.
Mid-Market (51-1000 emp.)
"Streamlines Operations with Ease, Needs Better Support"
4/5
What do you like best about Laserfiche?

I appreciate the ease of use for end users when working with Laserfiche. It's great that we can use the color category for the file names, which really helps out our departments. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

One thing that could be improved is the process around support and log management for IT departments. For a support case, we need to go to each server and gather the logs manually. Review collected by and hosted on G2.com.

MN
Michele N.
Mid-Market (51-1000 emp.)
"Effortless Document Management and Retention"
5/5
What do you like best about Laserfiche?

I like Laserfiche for its ease of use, making it effortless to manage document retention for the city. I appreciate the permissions feature, which enhances the security and accessibility of the documents. It's great to have everyone's forms stored in one repository, streamlining the management process. The initial setup was very easy, making the transition smooth. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

nothing Review collected by and hosted on G2.com.

Denise T.
DT
Denise T.
Director of Finance
Mid-Market (51-1000 emp.)
"Effortless Onboarding and User-Friendly Experience with Laserfiche"
5/5
What do you like best about Laserfiche?

I like that I can train others very easily on how to use Laserfiche. It's beneficial for onboarding new employees and getting them adept at using the software. They're able to use it more easily. Also, the initial setup was very easy, probably a 4.5 out of 5, with five being the easiest. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Nothing I can think of Review collected by and hosted on G2.com.

EL
Evan L.
System Support Specialist
Mid-Market (51-1000 emp.)
"Streamlines Data Management, Saves Time"
5/5
What do you like best about Laserfiche?

I like that Laserfiche simplifies tasks, which is really helpful for us. The public portal is a great feature too. I also appreciate how it ensures data accuracy and retention, making the data we handle really useful. It helps superior court clerks save time and make fewer errors. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Cost. Make administration even more simple. Review collected by and hosted on G2.com.

Randall B.
RB
Randall B.
Mid-Market (51-1000 emp.)
"Efficient Document Management but Needs Scanning Integration"
4/5
What do you like best about Laserfiche?

I like how Laserfiche scans our paper into digital documents, which helps us maintain accounts payable and receipts efficiently. I also value researching the repository, which is a useful feature. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

I don't like having to use multiple products to scan documentation in. We currently use ABBYY and PaperPort alongside Laserfiche for scanning documents from the copy machine. Review collected by and hosted on G2.com.

Ryan K.
RK
Ryan K.
Manager, Systems
Mid-Market (51-1000 emp.)
"Streamlined Document Management with Responsive Support"
5/5
What do you like best about Laserfiche?

I like Laserfiche for its easy use and client collaboration, which makes it great for project work. The team is very responsive, providing solutions that fit our company's needs well. The system's usability is a standout, and it helps us manage our document repository effectively, solving many work-related problems. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

The only improvement that we're looking for is some more AI functionality. Review collected by and hosted on G2.com.

MB
Marilyn B.
Mid-Market (51-1000 emp.)
"Automates Workflow but Needs Customization"
5/5
What do you like best about Laserfiche?

I like the ability to control and collect information automatically with Laserfiche. The smartfields, workshops, and business automation features are valuable as they help automate processes, saving staff time. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

I wish it was more customizable more fitted towards our brand and design standards. Branding options, using color codes to match the brand exactly. Review collected by and hosted on G2.com.