Jonathan A.
JA
Jonathan A.
Administrative Director
Mid-Market (51-1000 emp.)
"Facilitate Document Management with Efficiency"
5/5
What do you like best about Laserfiche?

I like the ease of consultation and how Laserfiche consolidates the document repository. I appreciate that it provides us with a secure site to maintain all the company's information, which helps us make decisions about which documents we have and which are important for the company. The initial setup was very user-friendly for everyone, from experts to newcomers. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

We are starting but we want more templates. We are starting to register documentation but we still don't have the query templates for document analysis with AI. Review collected by and hosted on G2.com.

NR
Noemi R.
Mid-Market (51-1000 emp.)
"Versatile System with Seamless Implementation"
5/5
What do you like best about Laserfiche?

What I like most about Laserfiche is the ability to go from idea to implementation in a short period of time. I think it's the most versatile system we currently have in place that delivers many solutions with just this one tool. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

I don't have any areas that I know for certain need improvement. I just know that on occasion, I'll have some errors in forms that may act up a little bit, and I end up finding the solutions in the community. So I really don't have anything that is not working to satisfaction right now. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Smart for Forms, Lacks AI Yet Easy Setup"
4.5/5
What do you like best about Laserfiche?

I love how Laserfiche allows me to use smart fields to pull facts from unstructured documents, which makes tasks easier. I appreciate the ability to use API connections to enhance forms, making them smarter. Setting it up is easy, with no software to install. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

The cloud environment is great but like any product there are still minor features that should be added. We have issues with customer report features with already exist on the on-premise version. Details from tables and collections are not an option. Currently lacks AI agents. Review collected by and hosted on G2.com.

Don G.
DG
Don G.
IT Manager
Construction
Mid-Market (51-1000 emp.)
"Laserfiche pros and cons"
4/5
What do you like best about Laserfiche?

Automations and customizations in both forms and workflow.

Can quickly build and deploy a form with an approval workflow process in minutes. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Having to know a good amount of JS and CSS to really get the forms to fit and function the way you want to. I feel that many of the features could be pre-built into forms for easy of development. Review collected by and hosted on G2.com.

BR
Beck R.
Enterprise (> 1000 emp.)
"Effortless Document Management with Seamless ERP Integration"
5/5
What do you like best about Laserfiche?

I like how easy Laserfiche is to use and how there are lots of ways to integrate different applications with it. It provides a seamless way to search for documents and store them, and it allows us to easily get the information from the documents to our ERP. This makes Laserfiche valuable because we can save time and resources as we don't have to do these tasks manually. Laserfiche works great for our system and there's nothing I would improve or change. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

There is not anything I dislike Review collected by and hosted on G2.com.

Stephanie A.
SA
Stephanie A.
Enterprise (> 1000 emp.)
"Streamlines Document Management with Efficiency"
5/5
What do you like best about Laserfiche?

I like how Laserfiche enables the district to respond to requests efficiently and in a timely manner. It supports legal requirements with accuracy and reliability. I also appreciate how it streamlines workflows and improves operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

I would like to see the ability to utilize quick fields for large documents containing thousands of pages and indexing them individually to a specific student, separate that student's document from the large document and store it to that specific student's repository. Review collected by and hosted on G2.com.

MP
Michael P.
Air Quality Technician
Small-Business (50 or fewer emp.)
"Increase productivity, efficiency, and organization while simultaneously decreasing workload."
5/5
What do you like best about Laserfiche?

Laserfiche has been a great tool to provide solutions to problems that would otherwise utilize excesive resources in both time and personnel. The learning curve has been gradual especially when employing the multitude of resources available. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Laserfiche has been limited in the way it can interact with systems being used in my organization and could potentially create more work in implementing a work around solution. Review collected by and hosted on G2.com.

Christopher R.
CR
Christopher R.
Enterprise (> 1000 emp.)
"Streamlines Onboarding with Secure Workflows"
4/5
What do you like best about Laserfiche?

I like how easy it is for end users to fill out a form and the data flows to the right place. There's great security in place to protect against data leakage. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Workflow building is difficult because there are so many options. As a new user there is a lot of options. Having example workflows available can help to determine how to set this up. Review collected by and hosted on G2.com.

Pavani N.
PN
Pavani N.
ECM Laserfiche Engineer
Enterprise (> 1000 emp.)
"Easy Form Creation with Smooth Routing and Approvals"
4.5/5
What do you like best about Laserfiche?

It’s easy to create a form and automate the routing and approval process. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

There are a few minor features missing, either in the business process module or in the workflow. It would be better if both were combined, or at least if they offered the same set of features. Review collected by and hosted on G2.com.

HN
Hans N.
Network Engineer
Mid-Market (51-1000 emp.)
"Shining a Light on Efficiency"
5/5
What do you like best about Laserfiche?

The ability to automate workflows, enhance document security, and improve accessibility with its powerful search functions. These features significantly streamline processes in various organizational settings, making document handling more efficient and less time-consuming. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Nothing so far that I have found, a little expensive initially but the cloud option is a good starting point Review collected by and hosted on G2.com.