Scans the network without an agent, able to see in-depth detail about each asset it has scanned, excellent search features, and has some customization options. Dashboard displays helpful alerts. The reporting feature is also robust. Review collected by and hosted on G2.com.

There is nothing I dislike about this product. Review collected by and hosted on G2.com.

The fact you do not need a workstation agent, you just pass it credentials, means it's not intrusive. The level of detail it gives you exceeds what we've got from far more expensive tools. You get way more details than perhaps you'd expect from a tool without complex endpoint agents. The full breakdown of the software applications installed, drivers, all hardware information, and details about not only which switch the network cable is plugged into, but which port too. It's very clever how it gets all of this without complicated configuration. It was as easy as running an install and giving it credentials for our devices. Review collected by and hosted on G2.com.

It's early days for us (only been using it a couple of weeks) but so far, I see nothing I dislike. We are likely to implement the full version very soon (still evaluating) Review collected by and hosted on G2.com.

Lansweeper's ability to scan your network and inventory pretty much any connected device is a life saver if you have inherited an unkempt CMDB and need to get it up to date fast. Review collected by and hosted on G2.com.

The initial inventory is a time suck, but this isn't a problem with Lansweeper, it is just the consequence of a large network of devices needed to be scanned slowly to ensure you don't overload or DDoS your own network. Review collected by and hosted on G2.com.

I love that LANSweeper is a combined helpdesk and asset management tool. It puts all of my information in one place. This makes it easy for my staff to monitor tickets and predict problems before they arise. Review collected by and hosted on G2.com.

The report builder is quite complicated. I am rarely able to build reports I need and am forced to use the canned reports. Some reports will show different data, depending on how it is looked at. Also, Lansweeper is not very good at tracking off network items. Review collected by and hosted on G2.com.

Delegation of tickets to helpdesk staff is seamless. If the IP scanning setup is done correctly, it is very easy to scan desktops, laptops, and other and whitelist network devices. Review collected by and hosted on G2.com.

I don't think this software does a great job of helping to answer user questions. There are a few features that seem absent from the software and when admins (like myself) tried to ask questions in the forum, we didn't receive answers that addressed our problems. Each update seemed to move or remove a key feature without any guide to where it was moved to/replaced with. Review collected by and hosted on G2.com.

What I like best about Lansweeper is that you can control assets remotely, deploy packages, install/ uninstall software remotely. Review collected by and hosted on G2.com.

Rebooting assets/computers sometimes take a while. Review collected by and hosted on G2.com.

1> Almost all details one can get about the LAN, Computers to Printers installed in the organization.

2>Easy to understand and clear interface .

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You need to learn SQL queries to operate this tool effectively. Review collected by and hosted on G2.com.

My favorite feature of Lansweeper is its flexibility. My team has expanded use to include hardware inventory, software inventory, reports and software installs. Review collected by and hosted on G2.com.

Honestly, not much. It's a well-written app with a simple web interface at a fair price. Review collected by and hosted on G2.com.

Software reporting, single pane of glass for almost all of the details needed to manage endpoints, servers, switches, etc. Review collected by and hosted on G2.com.

Deployment system is a little clunky. No way to stop software deployments once initiated. Cannot group software packages by overall product in compliance. Adds annoyance level when trying to get your head around a general package installed. How many licenses of Office are installed? Need to manually tally up installation quantities OR use crazy SQL logic to normalize datasets. Review collected by and hosted on G2.com.

Lansweeper enables us to track user support requests, inventory and report on our devices, and even remotely run scripts and commands. It gives us a detailed look into each computer on our network. Review collected by and hosted on G2.com.

The UI could be a more modernized and fluent. Also it would be nice if the helpdesk accepted email commands, similar to Spiceworks. Review collected by and hosted on G2.com.