--- title: Language IO Reviews meta_title: 'Language IO Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 81 reviews by the users' company size, role or industry to find out how Language IO works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 81 scale: '5' date_modified: '2026-07-19' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Language IO Reviews **Vendor:** Language IO **Category:** [Multilingual Customer Support Software](https://www.g2.com/categories/multilingual-customer-support) **Average Rating:** 4.4/5.0 **Total Reviews:** 81 ## About Language IO Language IO ensures any customer service agent can talk to any customer on any channel in any language. Through the power of AI, your follow-the-sun model now supports every language under the sun, whether it is on chat, voice, or email. Our unique model ensures you have the best translation available based on the language pair used by the agent and the customer. That way, your conversations are not only accurate but human. We encrypt all personal information so your customer's data is always protected and leaves zero trace. Language IO integrates seamlessly with Salesforce Service Cloud, Zendesk, ServiceNow, and Oracle. We also provide an API. ## Language IO Pros & Cons **What users like:** - Users value the **real-time translation and glossary features** , enhancing efficiency and integration with Salesforce. (7 reviews) - Users love the **multilingual support** of Language IO, enhancing efficiency in handling global customer interactions. (5 reviews) - Users appreciate the **translation efficiency** of Language IO, noting its quick responsiveness and easy integration with Salesforce. (5 reviews) - Users value the **ease of use** in Language IO, enhancing quick translations and seamless integrations for support agents. (4 reviews) - Users appreciate the **quick response and support** from Language IO, enhancing their overall customer service experience. (3 reviews) - Communication (2 reviews) - CRM Integration (2 reviews) - Customization (2 reviews) - Easy Integrations (2 reviews) - Efficiency (2 reviews) **What users dislike:** - Users find **usability issues** with Language IO due to outdated UI and lack of translation readiness indicators. (5 reviews) - Users find **billing issues** challenging due to complex terminology and urge for simpler explanations of rates. (2 reviews) - Users find Language IO **expensive** as tiered pricing requires extensive use for optimal value, complicating initial testing. (2 reviews) - Users find the **interface issues** to hinder usability, noting outdated design and difficulties with testing. (2 reviews) - Users are frustrated by the **lack of delivery indicators** in versions prior to 2.0, causing confusion during translations. (2 reviews) - Accent Recognition (1 reviews) - AI Performance (1 reviews) - App Integration (1 reviews) - Bug Issues (1 reviews) - Complexity (1 reviews) ## Language IO Reviews ### 1. Great for translation solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Nick L. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Language IO?** The service provided by Language I/O is efficient, practical, and cost-effective. Interactions that we've had with members of their team have always been met with professionalism and a drive to find solutions. As a service, we would be more than happy to continue using Language I/O! **What do you dislike about Language IO?** The lack of a centralized tool to view your dashboard, submit articles for translating, and do everything else that Language I/O can help businesses with. The current dashboards are fine but I can understand how some might feel like it's a lot to keep track of. **What problems is Language IO solving and how is that benefiting you?** Though we can use tools like Google Translate, Language I/O's specialized team can take your translations a few steps further. This is especially true for technology companies that use specific words and sentences to describe their products or services. ### 2. Works out of the box, you never have to think about it. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Language IO?** The best thing about Language I/O is it's seamless integration with Salesforce Service Cloud, from my experience. The implementation and integration were done quickly and without need for maintenance. The Customer Support in that process was amazing and since then it's the day to day tool for all agents helping customers. **What do you dislike about Language IO?** Nothing in particular, there were no issues during implementation or after. **What problems is Language IO solving and how is that benefiting you?** It allows the customers end users getting in touch with the Customer Care department to converse with Customer care agents in their own language without having native speakers at the other end. ### 3. Language I/O with Salesforce Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Language IO?** Easy and Convenient to be used, the integration process is smooth as well. Support is helpful in getting new language glossary to be included. **What do you dislike about Language IO?** Cost wise it can be steep given the pricing model. **What problems is Language IO solving and how is that benefiting you?** Multi-languages that are required for a global market customer support team. Efficient in contextualizing translation by providing glossary. ### 4. Super easy to setup and use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Language IO?** Ease of setup , integration and use is super easy. Our salesforce admin was able to setup with very very low effort. The support is very responsive Supports key channels for our business and is cost efficient over legacy approaches. Highly recommend to evaluate this product and featuers for your needs **What do you dislike about Language IO?** Certain complex languages have low translation fidulity and you may want to see what level accuracy is acceptable **What problems is Language IO solving and how is that benefiting you?** It helps us to scale our contact centers especially in locales where finding human translaters is a challenge ### 5. LIO has been very effective in our cross production implementation. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Language IO?** integration with Oracle which is very good. **What do you dislike about Language IO?** Whilst their support is always efficient with our requests, the fact that there is No back-office access for clients hinders glossary updates and makes us dependant on support availability. **What problems is Language IO solving and how is that benefiting you?** Contact volume dispersing. ### 6. Easy Peasy Setup and terrific support-not that you will need it much! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Language IO?** Great product, seamless integration and terrific value **What do you dislike about Language IO?** Not much. Did take a little work to figure out which languages we went with but that was more on us than Language I/O **What problems is Language IO solving and how is that benefiting you?** Providing multi-lingual support to our customers as our products are sold in more countries and the expectation is to service those customers in their native language. ### 7. Works great for a newly globalizing company **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Language IO?** This is a great tool for a newly globalizing company. We have some multi-lingual reps, but for chat, we are able to scale without hiring thanks to Language I/O **What do you dislike about Language IO?** I wish that it integrated with automation (chat bots, etc) **What problems is Language IO solving and how is that benefiting you?** being able to scale and not hire bi-lingual/multi-lingual customer support reps ### 8. Very Helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Language IO?** Language IO is a fast and effective tool for servicing an international customer base. We were previously using a basic browser translator and it was clunky and the translations were confusing. Language IO is faster, has a more natural language flow, and works with both our chats and emails. **What do you dislike about Language IO?** We found a few issues with our particular service platform, but the Translate IO agents were able to help us through them before we went live. We currently don't see any issues. **Recommendations to others considering Language IO:** This is a great product that's ideal for any business that needs to offer support in multiple languages. They took the time to walk us through the setup and testing to make sure that everything was perfect and quickly resolved any issues or questions we had on our platform. If you do have any problems or glitches, don't stress, just tell their support team and they'll figure it out for you quickly. **What problems is Language IO solving and how is that benefiting you?** We recently launched internationally and have some very specific technical troubleshooting that we need to be able to offer to an international clientele. Language IO helped us translate these specifics into a variety of languages. ### 9. Language IO has allowed us to grow our account beyond North America **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge R. | Senior Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2022 **What do you like best about Language IO?** Account service, ease of integration (and the team behind that supports it) **What do you dislike about Language IO?** Sometimes translations tend to be a bit mechanical, but the good thing is that the engine behind it is always learning. **What problems is Language IO solving and how is that benefiting you?** LIO has helped us expand seamlessly to 9 other markets beyond North America, and it's kept our support processes intact in English, with ease of deployability to other languanges. ### 10. Language I/O works very well for our Customer Support real time translations and easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Nikki H. | Vice President, Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Language IO?** Support team like it because it's easy to use. It's integrated into Salesforce.com. **What do you dislike about Language IO?** The Japanese machine translations are not very accurate and are not used by our Japanese customers. **What problems is Language IO solving and how is that benefiting you?** Real-time machine translations in multiple languages with a dedicated product glossary. ### 11. Invaluable in assisting with live translation for Chat support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2022 **What do you like best about Language IO?** Being able to translate chat support into other languages is incredibly useful for helping understanding across languages. **What do you dislike about Language IO?** It is tough when there are context or business-specific words that don't necessarily translate well across different languages. **What problems is Language IO solving and how is that benefiting you?** Allowing us to chat in other languages is a big help and helps us give better support in more languages, very good experience for more customers. ### 12. Really great working with Language IO from the moment we starting with Lynda all the way to go live. **Rating:** 4.5/5.0 stars **Reviewed by:** Philip P. | Global Customer Care Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Language IO?** Ease of use. This is really helping us to expand our service offering in some of the countries we don't offer language support natively. **What do you dislike about Language IO?** We haven't discovered anything yet. Everything has worked well so far. **Recommendations to others considering Language IO:** This has been a game-changer for us. Would highly recommend it. **What problems is Language IO solving and how is that benefiting you?** We were unable to service a number of countries natively but are now able to do this via our chat tool. ### 13. Probably the best Live Translation service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2022 **What do you like best about Language IO?** Language IO pulls in the very best from a range of live translation services, and the key value unlock for us has been through live chat translations in Salesforce in real time. This is delivering real business value through enabling a single language service centre which can service languages and territories around Europe. **What do you dislike about Language IO?** There's not much I don't like really! It'd be great if we had better access to be able to update the glossary ourselves, but other than that, it has been great. **What problems is Language IO solving and how is that benefiting you?** We're now able to service customers across a breadth of european territories and languages using just English speaking contact centre agents in a single service centre. This has reduced our costs significantly and means that we do not need to staff up with different language skills. ### 14. The tool is very easy to use and the translation is very accurate. **Rating:** 5.0/5.0 stars **Reviewed by:** Saad J. | Salesforce Service Cloud Developer, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Language IO?** The tool is very easy to use as well as easy to implement. Works on Salesforce Classic and Lightning as well. **What do you dislike about Language IO?** I don't dislike any thing in particular. **Recommendations to others considering Language IO:** In my opinion, it's a great tool because you are not dependant on finding people who speak a particular language. Irrespective of your location, you can easily translate & respond to customers all across the world. The implementation is quite straightforward. The best part is that the support team from LIO is very helpful and prompt in resolving the issues. We have been using it for near about a year and the experience has been great. **What problems is Language IO solving and how is that benefiting you?** We have a customer support team that supports customers from different countries. With the tool, we can use any agent to reply to queries in any language. ### 15. Best of both worlds: high-quality translations & mastermind technology **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Language IO?** Partnering with Language I/O (LIO) has been a fascinating experience! From first getting in touch throughout the swift and professional technical onboarding to project completion, the LIO team has been cooperative, flexible and resource-efficient in both time and costs. LIO was and continues to be attentive to the individual needs of our increasingly expanding enterprise. At the earliest stage, I understood that LIO would go the figurative extra mile to achieve maximum satisfaction with their performance. Transparency and communication flow are outstanding. To my knowledge, LIO is currently the only software on the market that provides a wholesome approach to fast and accurate article, ticket and chat translation. **What do you dislike about Language IO?** I wouldn't use the word "dislike" at all when reviewing Language I/O. As with every service, there is some room for improvement (e.g. with regards to the project submission tool and the dashboard). This, however, doesn't take away from their overall impressive performance. **What problems is Language IO solving and how is that benefiting you?** LIO is integral to our company's going international. ### 16. Helpful plugin translational tool and great customer service experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Language IO?** Since installing Language I/O, our team has enjoyed the ease at which we can translate our cases. The Salesforce plugin has saved a lot of time and it has been extremely convenient having translated descriptions accessible directly from our case pages - both for incoming and outgoing communication. The dashboard provided by the Language I/O team has also been helpful for our team to track our usage. I appreciate how we are able to add new languages easily as our needs change, and how responsive Language I/O has been to any questions or concerns. **What do you dislike about Language IO?** There are a few limitations we have noticed in the plugin for in terms of outgoing email communication, including not being able to choose the language of translation. In addition, there is a character limit of 5k-10k characters on outgoing emails which is calculated through the HTML code. This does limit the word count quite a bit. However, the Language I/O team has been very responsive and helpful amid these limitations, working with our team to suggest workarounds to the issues. As a result, we've been able to temporarily work through these limitations. **What problems is Language IO solving and how is that benefiting you?** The most significant benefit for our team has been in the security of Language I/O. As our team works with highly sensitive information, it was important that our client details and translated content would be stored securely. In this way, Language I/O has been the most helpful as it has ensured both convenience and security for our work. ### 17. Great tool for Salesforce **Rating:** 4.5/5.0 stars **Reviewed by:** Mikayla M. | Senior Fullstack Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Language IO?** We selected Language I/O because they were one of the few platforms fully integrated with Salesforce and allowed us to keep our support team on Salesforce. I am so happy we picked them. The setup, testing and deployment were straightforward and pretty seamless. The few issues we did run into, the support at LIO was always very responsive and quick to answer our questions. Their support is what made our deployment of this tool a big success. Their tool integrates seamlessly with Salesforce Service cloud, which was awesome because it allowed us to keep the same workflow for our support team. Because of the service cloud support, this meant we were able to go live with very few interruptions. As we've grown our language offerings, it's been easy every time to add a new language to the tool **What do you dislike about Language IO?** I wish there was an easier way to integrate the tool with Salesforce chatbot. The article translation portion of the tool has a bit of a learning curve, so that has been difficult for our users to grasp; it works well but could use some usability improvements for those that aren't as versed in Salesforce as a user. **Recommendations to others considering Language IO:** If your company is running on Salesforce you cannot go wrong with picking Language I/O as a translation partner. **What problems is Language IO solving and how is that benefiting you?** The tool allows us to efficiently support our global customers without paying the expense of hiring language experts for each region. The chat and email translation functionality ties in so seamlessly with Salesforce we were able to maintain our SLAs while rolling out the tool, which can be difficult when new apps are introduced. As we grow our global support adding new language support like German is as easy as requesting it turned on in our system. It allows us to keep moving at the speed we want to. ### 18. Robust and flexible translation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua R. | Senior Manager, Support (Asia-Pacific), Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Language IO?** Language I/O team were very helpful with our onboarding, from beginning a trial through to implementation assistance. The tool offered flexible integration options and worked well together with our heavily customised Salesforce deployment. Support was helpful when we had some questions about functionality, explaining the details and options clearly. The machine-based translations had favourable reviews from native speakers on our team and the ability of the tool to use a number of different translation engines was a nice feature. **What do you dislike about Language IO?** Nothing major of note. We had a slower implementation than we desired, which led to some minor confusion along the way, but the Language I/O were very accomodating. **What problems is Language IO solving and how is that benefiting you?** This solved a business need to have a tool that met our security and platform requirements. The tool allowed our team to easily more easily support our non-English speaking customer base. ### 19. Great solution! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Language IO?** Easy to use and accurate for quick responses (Chat). Much easier than cut/paste than other translation services. Implementation is easy. **What do you dislike about Language IO?** Nothing specifically. There are probably some improvement points concerning glossary updates but doesn't affect overall performance. **What problems is Language IO solving and how is that benefiting you?** This tool is helpful in communicating with our global entities. ### 20. Powerful and easy to use translation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Maksim D. | Content Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2021 **What do you like best about Language IO?** Easy and fast process of translation requests. This tool makes it very easy for us to manage our translations across different websites and applications. I need to mention that they support more than 100+ languages. Apart from the platform itself, I want to indicate that the customer service is very valuable and responsive to me always. They are always willing to help and assist with our needs. **What do you dislike about Language IO?** The translation data dashboard for reports should be upgraded since the current UI is not that friendly. **Recommendations to others considering Language IO:** More than happy to recommend Language I/O Conversational Translation Tools! This is one of the best products for translation on the market currently. **What problems is Language IO solving and how is that benefiting you?** Fast and prompt translation. I can easily manage the whole process of translation. I know the costs at every moment. ### 21. The language tool makes my working days so much easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Sylvain P. | Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Language IO?** The click in the button is so easy! I love it! **What do you dislike about Language IO?** I think the quality of the translations themselves could be improved in some occasions. **What problems is Language IO solving and how is that benefiting you?** The ability to make more business with countries my Team do not speak the language. ### 22. Smooth transition to a new tool **Rating:** 4.5/5.0 stars **Reviewed by:** Jorge C. | CRM-SME Team supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Language IO?** The Installation and support of the team to set it all up. Their demo was a great help t get started and made it easy to use and obtain our own training material. **What do you dislike about Language IO?** We has a few interruptions with errors that were related to user/Passwords expirations. Perhaps topics to cover on future demos to avoid from happening. **Recommendations to others considering Language IO:** Great tool for agents of any language. This saved a lot of time hiring. Easy to use and support has been very well. **What problems is Language IO solving and how is that benefiting you?** We have a chat support team that covers about 48 languages. solved the need to hire agents that know all those languages. ### 23. Language I/O allowed us to grow our global presence with minimal upfront investment **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge R. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Language IO?** The path to onboarding was an absolute breeze. We shopped around a lot, and in terms of quality of translations and ease of onboarding, LIO won the top prize for us. They came to us with a strong team, a low-jargon proposal and got us going quickly. **What do you dislike about Language IO?** I honestly can't think of a thing for the sake of saying it. **What problems is Language IO solving and how is that benefiting you?** With LIO's help, we are able to provide in-language specialized support to worldwide users who opt-in to provide their transactional data in support of a Fortune 100 client program. We have been able to grow our user base three-fold. ### 24. Quick and reliable translation services within Zendesk **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Language IO?** - Quick, reliable translations - Synchronous with Zendesk - Customizable settings - Translations are accurate and stay within the workspace! **What do you dislike about Language IO?** Navigation can be a little tedious, but there are certainly workarounds with translation as soon as you understand how the system works! **What problems is Language IO solving and how is that benefiting you?** We are currently using Language I/O as a bridge to understanding our overseas users better. By providing that extra bit of context within our translations, we are able to provide more accurate and helpful support messages back to them. ### 25. It's a practical tool but has to improve the quality of its translations. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Language IO?** SImplicity, the fields are simple, and we can review a dialog any time, everything can be tracked down. **What do you dislike about Language IO?** The translation of some terms or words, name of companies, expressions. The tool is really weak with some basic things. **What problems is Language IO solving and how is that benefiting you?** We have more resources available when using this tool in our contact center, avoiding the burden of having to keep track of the language skills of the team to cover the different shifts along day/night/weekend. I'm not sure about this, but I believe it was also financially positive to the company, for the cost of a bilingual agent. We even use it when they speak the language, but the country has differences, like Portuguese from Portugal and Brasil. ### 26. Made the process very easy for our team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Language IO?** Lynda and the team offered fantastic service and was always available to answer my questions. The devs made the set up so easy. **What do you dislike about Language IO?** There is nothing we do not like about using Language IO **Recommendations to others considering Language IO:** I would strongly recommend language IO if you are looking for a translation tool. **What problems is Language IO solving and how is that benefiting you?** As we are new in non English speaking markets, the tools have made it very easy for our customer care team to communicate with these customers quickly. ### 27. LIO it is just exceptional for someone that look support in their native language. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Language IO?** It is easy to use and does not show issues. It is a stable tool that I can recommend to companies that require chat interaction **What do you dislike about Language IO?** I feel LIO should be able to provide faster resolution, but overall I love how effecient it is when translating issues to customers **Recommendations to others considering Language IO:** Go for it. Simple to use for both customer and business. **What problems is Language IO solving and how is that benefiting you?** The ability to assist people that requires support in a different language. ### 28. CX Operation Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Anna M. | Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Language IO?** Efficiency of the application, quality of translation and great customer service and support. **What do you dislike about Language IO?** App implementation within Salesforce could use some improvements for easier retracing on case level. **Recommendations to others considering Language IO:** The Language I/O Customer Success team is always available and ready to tackle any issues, providing swift answers and immediate solutions. **What problems is Language IO solving and how is that benefiting you?** Providing support in a number of languages that are not supported by native-speaking agents. Cost savings for our call center operations. ### 29. Eventbrite - Note: we only use the Language I/O connector with XTM to the SFDC Knowledge Base **Rating:** 4.0/5.0 stars **Reviewed by:** Patrick M. | Localization Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2021 **What do you like best about Language IO?** Different templates. Solid connector for customized Salesforce.com (SFDC) instance. Seamless integration with the rest of the localization infrastructure. **What do you dislike about Language IO?** Need internal engineering support for integration, highly technical. **What problems is Language IO solving and how is that benefiting you?** Integrate XTM with SFDC to localize the Help Center. ### 30. A quick and useful tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Andreea M. | Customer Support Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2021 **What do you like best about Language IO?** It's a fast way of getting our clients responses in a timely manner. **What do you dislike about Language IO?** I can't say there is anything to dislike so far. **What problems is Language IO solving and how is that benefiting you?** Email service requests from our clients. Helps with a better communication. ### 31. Highly Recommended **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Language IO?** Language I/O's team was great about following up & reaching out to make sure everything was working as expected. **What do you dislike about Language IO?** Integration with Zendesk software was shaky getting everything set up, but they did a terrific job working through the kinks and getting everything resolved. **What problems is Language IO solving and how is that benefiting you?** We were expanding into international markets. Language I/O translated help articles and provided useful tools to help us communicate with our new audiences using our product. ## Language IO Discussions - [What is Language I/O Conversational Translation Tools used for?](https://www.g2.com/discussions/what-is-language-i-o-conversational-translation-tools-used-for) - [Best tips for benefitting form the tool to the fullest :)](https://www.g2.com/discussions/best-tips-for-benefitting-form-the-tool-to-the-fullest) - 1 upvote - [What is the most difficult language to launch?](https://www.g2.com/discussions/what-is-the-most-difficult-language-to-launch) - 1 upvote - [View Language IO pricing details and edition comparison](https://www.g2.com/products/language-io/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-24+07%3A56%3A56+-0500&secure%5Bsession_id%5D=d91e4a64-3b14-414e-9231-4bc7c3e2b34a&secure%5Btoken%5D=a8956522c8500aa29d8120cbcda10dc4839d1b7784a8f3934b77a54bedc85e00&format=llm_user) ## Language IO Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Oracle Service Cloud (formerly RightNow)](https://www.g2.com/products/oracle-service-cloud-formerly-rightnow/reviews) - [Zendesk Contact Center](https://www.g2.com/products/zendesk-contact-center/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Language IO Features **Translation Options** - Direct Text Translation - Document Translation - Real-time Translation - Batch Translation - Auto-Detect Language - Customer Service Focused - Machine + Human Translation **Translation Memory** - Custom Translation Memory - Built-in Translation Memory **Platform** - Multilingualism - Quality - Real-Time - Artificial Intelligence - Self-Improving - Volume **Offering Type** - Browser Application - Downloadable Software - Pay-Per-Use **Machine Translation** - Neural Machine Translation **Channel** - Security - Omnichannel - Privacy - Anonymity **Translation Options** - Collaborative Translation **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Generative AI** - AI Text Summarization **Agentic AI - Machine Translation** - Autonomous Task Execution - Natural Language Interaction ## Top Language IO Alternatives - [Unbabel](https://www.g2.com/products/unbabel/reviews) - 4.6/5.0 (195 reviews) - [Lokalise](https://www.g2.com/products/lokalise/reviews) - 4.7/5.0 (756 reviews) - [Google Translate](https://www.g2.com/products/google-translate/reviews) - 4.6/5.0 (563 reviews)