Claus B.
CB
Claus B.
Senior Customer Care Specialist
Small-Business (50 or fewer emp.)
"Lanes & Planes makes business travel easy – quick booking and billing"
5/5
What do you like best about Lanes & Planes?

Lanes & Planes makes business trips really easy. Everything is clearly organized in one system, saving you a lot of time and stress. It's especially convenient that booking and billing work quickly and without complications. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

I can't say anything bad. Sometimes a bit confusing with room bookings. Review collected by and hosted on G2.com.

Veronica H.
VH
Veronica H.
High School ESL, and Reading & Writing teacher
Mid-Market (51-1000 emp.)
"Easy Work Trip Planning with Plenty of Customization Options"
4.5/5
What do you like best about Lanes & Planes?

how easy it is to plan my work trips. It always gives me a lot of different options and lets me customize my trip in the right way. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

Nothing so far. Perhaps the UX and UI could still be improved a bit, but it does what is supposed to really well. Review collected by and hosted on G2.com.

anastasia z.
AZ
anastasia z.
Marketing
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Streamlined Travel Management with Ease"
5/5
What do you like best about Lanes & Planes?

I find Lanes & Planes really easy and fast to use. I appreciate the great concept and efficiency it offers. I like how it brings travel booking, approvals, and expense management together in one clear workflow. The initial setup was easy too. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

I find that the search and bookings could be faster and clearer, especially if something changes. Review collected by and hosted on G2.com.

KS
Katja S.
Kaufmännische Projektleitung
Mid-Market (51-1000 emp.)
"Clear booking & invoices from one source – partly outdated offers"
3.5/5
What do you like best about Lanes & Planes?

One can find a clear overview of many offers from various individual portals in a list, use the map view, and book accommodations for up to 5 people simultaneously. Payment and cost coverage are handled by Lanes & Planes, as well as obtaining the correct invoices. This saves a lot of work. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

From time to time, offers are outdated, and the final booking is only made after correspondence with support. So-called prepaid offers are not available. Review collected by and hosted on G2.com.

Frederik W.
FW
Frederik W.
Manager
Mid-Market (51-1000 emp.)
"Polite, Fast Support and a Well-Structured Website"
5/5
What do you like best about Lanes & Planes?

The support-team is very polite, fast and professionell. The Website is very well structured. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

The Website could be faster, while searching for hotels and flights. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Simple, comfortable booking with good prices and seamless support"
5/5
What do you like best about Lanes & Planes?

Because the platform covers various providers (e.g., Booking.com, but also many other providers for hotel rooms as well as various airlines), booking is actually very easy and comfortable, contrary to my initial skepticism. In terms of price, I was able to achieve better results with my previous bookings than, for example, by using Booking alone. The booking and billing process, as well as the forwarding of hotel inquiries, went smoothly. The support also responded to an inquiry in a reasonable time. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

I couldn't find individual booking options on Booking.com for reasons unknown to me at Lanes & Planes, but ultimately it wasn't a problem. Review collected by and hosted on G2.com.

IHKD J.
IJ
IHKD J.
Mid-Market (51-1000 emp.)
"Central solution for business trips with potential for improvement"
3.5/5
What do you like best about Lanes & Planes?

I like that at Lanes & Planes everything is in one place, whether it's a hotel or transportation. The travel expense accounting is done directly through the tool, which makes it very convenient and user-friendly to be able to do everything centrally in one place through one tool. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

Many websites are searched before one can make a hotel or transportation booking. Additionally, when one goes back to a previous page, the search is conducted again, costing extra time. Furthermore, individual menu buttons could be clearer in design. It took time to get oriented and is not always intuitive. Review collected by and hosted on G2.com.

Sebastian L.
SL
Sebastian L.
Teamkoordinator
Mid-Market (51-1000 emp.)
"Lanes & Planes simplifies organization and booking – absolutely recommendable"
5/5
What do you like best about Lanes & Planes?

Lanes & Planes bundles the entire organization and booking process and makes it very easy to book both hotels and trains or a rental car. Really highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

If I also had the possibility to better coordinate bookings for multiple people from the departure starting points for an entire booking. Review collected by and hosted on G2.com.

Sven H.
SH
Sven H.
Projektleiter
Mid-Market (51-1000 emp.)
"Effective Travel Management"
5/5
What do you like best about Lanes & Planes?

I have only been using Lanes & Planes for a few days and have had very positive experiences so far. Via the website or app (mobile phone), I was able to easily book various train journeys, rental cars, and hotels. With a rental car booking, the service from Lanes & Planes helped me spontaneously, so that difficulties were quickly resolved. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

No problems have occurred so far. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Incredibly efficient travel booking with instant responses"
5/5
What do you like best about Lanes & Planes?

This platform is unbelievably efficient. It works so fast to generate search results and you can filter by any of your preferences (cost, distance, ratings etc) Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

Occasionally some of the British airlines are not shown with a good price compared to if your purchased directly from them, but all the European options are brilliant Review collected by and hosted on G2.com.