I like that with Lanes & Planes, my role has shifted to being only the admin, providing more of a support function rather than an assistant function. It saves me time as my colleagues can now book everything themselves instead of me booking everything manually via email. The initial setup was more on the easy side because we had an amazing implementation manager. Review collected by and hosted on G2.com.

The costs for adding further entities or extra features are a concern, as they cost extra. It's also a very long process to get a trip approved as soon as it's outside of budget. Review collected by and hosted on G2.com.

I use Lanes & Planes to book flights, hotels, and travel for work trips, often with my colleagues. It saves me time and makes booking trips simple. I can organize travel and accommodation for myself and others without confusion. I like how easy it is to use; the interface is clear and the chat support is quick and very helpful. The interface helps me find and book trips quickly without confusion, and the chat support answers questions fast and solves any issues, making the process smooth. The initial setup was super easy and fast. I'm very happy to know this app and feel safe not making mistakes when traveling and organizing everything. Review collected by and hosted on G2.com.

I haven't had major issues. At first, I wasn't sure how to book a room for myself near the workspace, but the support team helped me quickly. Review collected by and hosted on G2.com.

It’s an easy, one-step tool that lets me book travel and hotels together as a single package.

It is easy to use and very fast to confirm the bookings.

Online support is strong and easy to reach. They are also very capable to provide available alternative solutions, when needed.

There are AI responses into queries but it also quickly directs you to support team quickly. It acts more like a info collection tool for the problem. Review collected by and hosted on G2.com.

Sometimes some hotels cannot be found on the system. The option to external bookings is there but the partner network might be expanded. Review collected by and hosted on G2.com.

I like that I have consolidated all travel services into a single tool, and thus find everything clearly in one place. Review collected by and hosted on G2.com.

The confirmations sometimes arrive very late, or my requests are not properly understood. Review collected by and hosted on G2.com.

The booking is simple and clear - both on the laptop and on the phone. Additionally, I can manage my expenses digitally and if I have any questions, the service is good and helpful. Review collected by and hosted on G2.com.

Personal preferences for bookings (standards) could be set in even more ways. Review collected by and hosted on G2.com.

The platform reminds me of vacation booking platforms. It is very clear and well-structured, so you can find your way around quickly. Review collected by and hosted on G2.com.

Hard to say – so far everything is great. Sometimes the instructional videos are a bit confusing, but still helpful and necessary. Review collected by and hosted on G2.com.

I really like the intuitive and easy operation of Lanes & Planes. It's great that everything is available through one provider, which saves me from filling out all internal positions and forms. I especially appreciate the possibility of personal contact when special questions or requests arise. The personal contact was great and fast, especially when I had to organize a larger group trip for our company. Review collected by and hosted on G2.com.

To access the user account, one must know where the button is 'hidden'. It would make sense to provide a button on the landing page that takes you directly to the user account. Review collected by and hosted on G2.com.

I find Lanes & Planes fast, clear, and simple. The help with hotel searches and the support with cost coverage are great. The concierge service is particularly helpful and straightforward, especially when a hotel allotment is provided. Inquiries are answered quickly, which I really appreciate. The initial setup of the tool was easy, and everything has worked for me so far. Review collected by and hosted on G2.com.

Not all hotel rooms are always bookable. But that's no problem for us. Review collected by and hosted on G2.com.

I appreciate that with Lanes & Planes I can plan my business trips self-regulatingly and receive useful advice from experts. I particularly like the ability to filter and sort all important features for me in one portal, which allows me to make quick decisions. This function helps me to cater individually to my needs and makes it easier to choose hotels and other travel details. Review collected by and hosted on G2.com.

In terms of clarity, there should be a simpler menu navigation when booking a hotel. A more targeted selection of steps in a pop-up window would be helpful, especially if you only need a hotel and have a company car. Review collected by and hosted on G2.com.

Easy-to-use platform that simplifies business travel booking, expense management, and approvals in one place, saving time and improving transparency Review collected by and hosted on G2.com.

Occasional booking limitations and approval workflows can be a bit restrictive, but overall the platform works well. Review collected by and hosted on G2.com.