Patryck S.
PS
Patryck S.
New Accounts Manager
Mid-Market (51-1000 emp.)
"Strong hotel selection across Europe and fast, uncomplicated booking"
4/5
What do you like best about Lanes & Planes?

The selection of hotels is very good - and that across Europe. Booking through the portal is quick and straightforward. Flight bookings can also be conveniently supplemented with additional services, such as parking tickets. Additionally, automatic "approval processes" can be stored in the system. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

Parking tickets at airports are currently only bookable through a separate form. The overview of bookings and expenses is rather confusing and could be significantly improved. Review collected by and hosted on G2.com.

Björn K.
BK
Björn K.
Consultant
Mid-Market (51-1000 emp.)
"Super platform for business trips: best prices and quick traffic comparisons"
4.5/5
What do you like best about Lanes & Planes?

Great platform for booking business trips. Various booking platforms are integrated for accommodations, so you get a clear display of different options and can find the best price more easily. Additionally, different modes of travel and transportation can be quickly and easily compared.

Over Easter, I needed support for an Airbnb booking, and despite the holidays, the team responded very quickly. Very cool. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

Sometimes the platform does not recognize public addresses and then cannot find suitable connections. Additionally, public transport should be included as part of the journey to make the planning more complete. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Efficient travel expense management with small improvement opportunities"
5/5
What do you like best about Lanes & Planes?

I like the simple overview and that I can view and manage all our employees' trips. Thanks to Lanes & Planes, we can book the trips in one go and simultaneously submit and settle the travel expenses. We switched to Lanes & Planes because it is very convenient that travel expenses can be directly submitted and settled. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

- What doesn't work so well is that when I book a flight, I can't buy a train ticket to the airport in the same step. I have to book the flight ticket and the train ticket separately. - And although I have been registered for a long time, the introductory windows keep popping up for me. Review collected by and hosted on G2.com.

Rick V.
RV
Rick V.
Mid-Market (51-1000 emp.)
"Convenient Travel Booking, Needs Improved Service Coordination"
3.5/5
What do you like best about Lanes & Planes?

I find Lanes & Planes easy and intuitive to book both trips and hotel stays, making it an all-in-one platform for all my travels. I appreciate that it's straightforward to use, as everything can be done by just the click of a button. Additionally, the setup was easy for me because my account was already created when I was onboarded. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

I experience the downside of Lanes & Planes where you can only add an additional service such as a bike on a train trip after purchasing the actual train trip. Not knowing whether there would be availability for the bike or not. Review collected by and hosted on G2.com.

Fortec P.
FP
Fortec P.
Vertriebsleiter
Small-Business (50 or fewer emp.)
"Smooth booking process that just works. No need to pay for hotel or flight in advance."
4/5
What do you like best about Lanes & Planes?

The booking process works smoothly. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

The homepage is not self-explanatory and intuitive. A guest booking is not immediately visible. The email notification indicating that approval requests have been received is missing. Review collected by and hosted on G2.com.

Jens S.
JS
Jens S.
New Business Developement Manager
Mid-Market (51-1000 emp.)
"Simple, intuitive user guidance"
4.5/5
What do you like best about Lanes & Planes?

The user interface is simple and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

Filters are often reset, even though you don't want that at all. For example, when booking a trip and selecting the flight in the first step, offers for train and rail appear again for the return journey. Review collected by and hosted on G2.com.

Subhash S.
SS
Subhash S.
Software Developer
Mid-Market (51-1000 emp.)
"Outstanding Customer Support and an Easy-to-Use Platform"
5/5
What do you like best about Lanes & Planes?

The most helpful thing about Lanes & Planes is their customer support. I had an incident that I had booked flights for the wrong dates and I came to know abut it only when I received the web check-in confirmation email from Lanes & Planes. I tried to cancel the flight but they called me up and suggested that they can also rebook the flights at a desired future date without any additional cost to the company.

The platform is so easy to use. The integration with the company payment works really well. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

Nothing that I can think of at the moment. Review collected by and hosted on G2.com.

Tim K.
TK
Tim K.
Praktikum
Small-Business (50 or fewer emp.)
"Efficient travel management with potential for improvement in hotel prices"
4/5
What do you like best about Lanes & Planes?

I like the overview of Lanes & Planes and that I can book all mobility options with it. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

I find that the hotel prices are mostly not up-to-date, which slows down the booking process. Review collected by and hosted on G2.com.

ES
Eduard S.
Sustainability Manager
Mid-Market (51-1000 emp.)
"Easy Booking Options with Responsive L&P Support"
5/5
What do you like best about Lanes & Planes?

Easy to use, with multiple selection criteria when it comes to available booking options. Plus, if something seems unusual during the booking process, or even if bookings won´t automatically be confirmed, L&P support will care for solution. I´ve been using L&P in my business life for three years now and have completed all business travels with the help of this booking site. Also remarkable is the additon of the option to rent cars for business purposes. The app works well on smartphones and is easily integrated into systems. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

At this point in time there are no real negative aspects. Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Verified User in Computer Networking
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fast Business Trip Booking and Smooth Expense Management"
5/5
What do you like best about Lanes & Planes?

It allows me to book my business trips quickly and easily. It’s also simple to collect expenses and sort them in the app for reimbursement. Whenever a booking can’t be approved directly, the Lanes&Planes team takes care of it and provides immediate responses and answers. Review collected by and hosted on G2.com.

What do you dislike about Lanes & Planes?

They offer several options for configuring the personal profile, but I missed some of the finer tuning at the beginning, which I only discovered after my first trips. Review collected by and hosted on G2.com.