For air and train travel, availability and competence are convincing. L&P consistently achieves and maintains a very good price level. The telephone service in "emergencies" is also very good and flexible - responses are prompt. Car rental bookings work very well, and there are hardly any questions on site. Review collected by and hosted on G2.com.

In hotel bookings abroad, especially in the USA, there is still potential for improvement in responsiveness. Review collected by and hosted on G2.com.

The operation and navigation of the platform is very simple. The platform can be easily connected with hotel offers. Bookings work very quickly, and booking confirmations are received seconds later. The price corresponds to the value. A lot of time was taken for the introduction to the portal to explain everything to us and also to address our wishes. We have not yet dealt with the automated functions. Review collected by and hosted on G2.com.

Sometimes the filter for hotels doesn't work properly and you are still shown rooms or hotels that may not be cancellable or do not include breakfast, even though you selected this in the filter. Review collected by and hosted on G2.com.

The customer service works great. When a business trip could not be immediately confirmed by the partner hotel, Lanes & Planes took great care of it and within a few hours the trip was confirmed. I also really like that everything is in one place and I don't have to open unnecessary tools. Review collected by and hosted on G2.com.

Requests can only be processed over a short period of time. If one has not yet decided, they must start the search again. Review collected by and hosted on G2.com.

Lanes & Planes has made business travel much easier for our company. Booking and managing work trips is now faster and smoother overall, and our employees spend far less time dealing with paperwork. Review collected by and hosted on G2.com.

It can sometimes feel a bit slow to load, especially when searching for flights. Also, the interface could be more intuitive as it takes a little time to get used to all the features at the beginning. Review collected by and hosted on G2.com.

Its very easy to find the best solution for my travels and i get pretty good prices. My experience with the customer support is perfect, they pick up the phone in seconds and are always willing to help. So far im very happy with the decision to use Lanes and Planes. Review collected by and hosted on G2.com.

So far i haven´t found something that i dislike. Maybe it would be convenient to have an option to book multistop travels. Review collected by and hosted on G2.com.

I find it great how easy it is to independently book connections or accommodations at any time through Lanes & Planes, even if a train is canceled late at night. I also like the platform's easy operation. It calculates the mileage allowance and the additional meal expenses very quickly for me. The calculations are legally compliant and error-free, which saves me a lot of time. Compared to before, when I had to search for all connections via Sixt or booking.com, it has become much easier with Lanes & Planes. Review collected by and hosted on G2.com.

If a budget is exceeded, for example with a rental car, the entire input process must be repeated after the budget is approved. And often the prices change by a few cents. That should somehow be saved or simplified. Review collected by and hosted on G2.com.

I highly recommend Lanes & Planes and would give the platform a clear grade of 1 (excellent). The software makes business travel management incredibly easy and efficient by combining booking, expense management, and travel organization in one intuitive platform.

The user interface is modern and easy to navigate, the mobile app works reliably, and the automated receipt and expense handling saves a huge amount of time. Especially impressive is the all-in-one approach for flights, trains, hotels, and reporting.

Customer support is fast, professional, and very helpful whenever assistance is needed. The onboarding process is smooth, and the platform integrates well into existing company workflows.

Overall, Lanes & Planes is an outstanding solution for companies looking to simplify and optimize their business travel processes. Absolutely recommended! Review collected by and hosted on G2.com.

One small downside of Lanes & Planes is that some advanced features can take a bit of time to fully understand at the beginning, especially for new users. In addition, certain booking options or approval workflows could sometimes be more flexible and customizable.

However, these are minor points compared to the overall quality and efficiency of the platform. Review collected by and hosted on G2.com.

For companies, I have bundled all bookings and at the same time employees of the platform as assistance. Thus, bookings for hotels, trains, or flights can be easily represented. Furthermore, all receipts for expenses and accounting-relevant items such as additional meal allowances can be documented and created in the system. The site is very clear and almost self-explanatory, easy to use. And if something doesn't work as desired, the support is very quick and competent to help.

We have been using Lanes&Planes for years in the old company and there have never been any problems. Review collected by and hosted on G2.com.

The pages are no longer up-to-date after 30 minutes and I have to perform the search function again, otherwise I can't book. But normally, one stays on such a task and doesn't switch to other activities. Review collected by and hosted on G2.com.

I like being able to plan my entire trip door to door, and I appreciate that Lanes&Planes also handles the flight check-in. Review collected by and hosted on G2.com.

Sometimes the same airport shows up under multiple names, which makes it hard to figure out which one is actually used for the flights you’re trying to book. Review collected by and hosted on G2.com.

I would like to express my sincere appreciation for the outstanding support we received. The responses are exceptionally fast, precise, and solution‑oriented, and each step was handled with great professionalism, clear communication, and genuine care for the customer’s needs.

What impressed me most was the balance of efficiency and friendliness—a level of service that is truly rare. Thank you very much for the excellent cooperation and the consistently reliable assistance. It is always a pleasure working with Lanes & Planes. Review collected by and hosted on G2.com.

Is nothing i could dislike, as we are trully satisfy overall Review collected by and hosted on G2.com.