--- title: Lanes & Planes Reviews meta_title: 'Lanes & Planes Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 227 reviews by the users' company size, role or industry to find out how Lanes & Planes works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 227 scale: '5' date_modified: '2026-08-07' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Lanes & Planes Reviews **Vendor:** Lanes & Planes **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 227 ## About Lanes & Planes Lanes & Planes is an end-to-end-platform that digitally maps the entire process from business travel booking to invoicing and analysis (available as Android & iOS app). Unlike different solutions which require using several tools for booking, receipt management, and accounting, Lanes & Planes provide a unified solution that covers all touchpoints in one place. The core differentiator is the "Single Creditor" principle: instead of managing hundreds of individual receipts and several supplier platforms, companies receive a single, consolidated invoice for all services booked (rail, air, hotel, car). This creates a fully digitalized workflow that replaces manual paperwork for both travelers and finance departments. The "Single Creditor" model centralizes all travel spend into a single, tax-compliant invoice, providing full cost control and daily controlling without requiring corporate credit cards. Companies automate entire travel and expense workflows, reducing administrative time by up to 80%. Direct travel costs are lowered by up to 30% through access to Europe’s largest B2B inventory and the elimination of traditional agency transaction fees. The solution provides real-time CO₂ reporting and calculation. Precise emission data is displayed directly during the booking process, enabling informed, sustainable choices. The platform also offers detailed post-trip analysis and the option to contribute to certified climate protection projects. Our Information Security Management System is certified to ISO 27001, and the Quality Management System for customer support is certified to ISO 9001. ## Lanes & Planes Pros & Cons **What users like:** - Users value the **excellent customer support** of Lanes & Planes, finding it practical and responsive when needed. (3 reviews) - Users find Lanes & Planes **very user-friendly** , making travel booking for individuals or groups seamless and efficient. (3 reviews) - Users appreciate the **easy booking process** of Lanes & Planes, finding it smooth and user-friendly for travel. (3 reviews) - Users praise the **user-friendly experience** of Lanes & Planes, making travel booking smooth and hassle-free. (2 reviews) - Users find Lanes & Planes to be a **super helpful tool** for booking transport and hotels efficiently. (2 reviews) - Convenience (1 reviews) - Ease of Understanding (1 reviews) - Quick Booking (1 reviews) - Users find Lanes & Planes to be a **fast and easy tool** for booking transport and hotels effortlessly. (1 reviews) **What users dislike:** - Users find the **confusing information** on nightly and total prices problematic during the booking process. (2 reviews) - Users find the **unclear pricing information** of Lanes & Planes confusing, especially when booking for multiple nights. (2 reviews) - Users experience some **booking issues** initially, but support agents effectively assist in resolving these challenges. (1 reviews) - Users experience **email issues** with Lanes & Planes, leading to confusion and frustration during travel bookings. (1 reviews) - Users struggle with **insufficient guidance** in Lanes & Planes, facing unclear booking options and frequent bugs. (1 reviews) - Users face significant **layout issues** with Lanes & Planes, making travel bookings and expense management frustrating and inefficient. (1 reviews) - Learning Curve (1 reviews) - Users find the **limited options** for bookings and amenities on Lanes & Planes quite frustrating and restrictive. (1 reviews) - Users find Lanes & Planes to have a **not intuitive interface** , causing frustration and inefficiencies during use. (1 reviews) - Time-Consuming (1 reviews) ## Lanes & Planes Reviews ### 1. Faster, helpful support with problems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Lanes & Planes?** In case of problems, get quick help from support. **What do you dislike about Lanes & Planes?** Creating travel expenses could be a bit more intuitive **What problems is Lanes & Planes solving and how is that benefiting you?** Rental cars and hotel bookings. In cases such as cancellations, good and quick assistance with rebooking. ### 2. Quick, uncomplicated booking of business trips **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Lanes & Planes?** Quick & uncomplicated booking of business trips. Search on various portals & best possible booking also "via Map". **What do you dislike about Lanes & Planes?** The filter could have multiple functions, such as not only "free cancellation" but also generally cancellable. **What problems is Lanes & Planes solving and how is that benefiting you?** Before: To find a cost-effective hotel nearby, various platforms had to be searched. Problem with L&P no longer. ### 3. Invoices automatically under control – enormous relief for companies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Lanes & Planes?** As a company, you no longer have to worry about requesting invoices from individual providers. **What do you dislike about Lanes & Planes?** The room descriptions are unfortunately often very brief, so you frequently have to compare the information with the original hotel website. **What problems is Lanes & Planes solving and how is that benefiting you?** Previous bookings on other platforms often required additional work to obtain invoices and receipts. Lanes and Planes takes care of this completely, so I no longer have to worry about it. ### 4. Concierge Service Made Room Block Booking Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Lanes & Planes?** The app's ease of use and the concierge service. **What do you dislike about Lanes & Planes?** Actually nothing, since the app has met all my requirements so far. **What problems is Lanes & Planes solving and how is that benefiting you?** I was particularly impressed by the concierge service. He easily booked a room block for me that was only available via email. ### 5. Great service – fast, correct, and top-notch all around **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Lanes & Planes?** Great service, fast and correct work. **What do you dislike about Lanes & Planes?** Nothing, everything is great. No points of criticism. **What problems is Lanes & Planes solving and how is that benefiting you?** Various tools, lanes, and planes bring everyone together ### 6. Convenient, Straightforward Travel Booking Made Hassle-Free **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Lanes & Planes?** Booking work-related travel is convenient and straightforward with this app, making the whole process feel smooth and hassle-free. **What do you dislike about Lanes & Planes?** Would like to have booked railway tickets transferred straight in my Deutsche Bahn app. **What problems is Lanes & Planes solving and how is that benefiting you?** Booking business trips without having to talk to HR or deal with complicated internal alignment. ### 7. Comprehensive integrated booking tool with seamless internal approvals **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Lanes & Planes?** comprehensive integrated booking tool with internal approvals of my company **What do you dislike about Lanes & Planes?** e.g. Eurowings bookings cannot be confirmed immediately, but only with a waiting period... **What problems is Lanes & Planes solving and how is that benefiting you?** Releases within the company ### 8. Intuitive interface – real self-service tool that works quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Lanes & Planes?** Very intuitive interface and overview. Truly a real self-service tool. **What do you dislike about Lanes & Planes?** We currently have no complaints; both standard bookings and individual ones through the concierge service have worked flawlessly and quickly. **What problems is Lanes & Planes solving and how is that benefiting you?** As an employee, simple self-service booking of my trips without a great need for coordination. ### 9. Great Support, but Navigation and Column Explanations Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Mohamed A. | Associate, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Lanes & Planes?** The Support. Its not so easy to navigate, without further informations. **What do you dislike about Lanes & Planes?** Not as intuitive as possible. No specific explanations for every column. **What problems is Lanes & Planes solving and how is that benefiting you?** Submitting my business expenses?! That's what it's for. ### 10. Easy to use – uncomplicated hotel booking. **Rating:** 5.0/5.0 stars **Reviewed by:** Thorsten N. | Außendienstmitarbeiter, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Lanes & Planes?** It is easy to use, and booking directly with the hotel is absolutely hassle-free. I use Lanes and Planes very frequently, and I am very satisfied; the support is also excellent. **What do you dislike about Lanes & Planes?** The registration process is unfortunately somewhat cumbersome. **What problems is Lanes & Planes solving and how is that benefiting you?** No problems ### 11. Quick selection, uncomplicated booking, and smooth cancellation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Lanes & Planes?** Quick selection, uncomplicated booking **What do you dislike about Lanes & Planes?** So far nothing, everything you need is quickly found. Even canceling works great. **What problems is Lanes & Planes solving and how is that benefiting you?** Joint booking of flights and rental cars in one process ### 12. Quick, precise processing with a clean surface **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Lanes & Planes?** Quick and precise processing. Clean surface. **What do you dislike about Lanes & Planes?** The submitted travel expense reports could be made more visible, as they are hard to find and require many clicks. **What problems is Lanes & Planes solving and how is that benefiting you?** No problems. All travel inquiries can be answered. ### 13. Super fast service and competent help **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Lanes & Planes?** Super fast service and competent help. I am very satisfied. **What do you dislike about Lanes & Planes?** Subsequent booking of seats on the plane cannot be done by the user themselves. **What problems is Lanes & Planes solving and how is that benefiting you?** All-rounder solution - everything in one app ### 14. Simple booking, strong document management, and excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Lanes & Planes?** Simple booking, good document management, and above all: Excellent support. **What do you dislike about Lanes & Planes?** There are vulnerabilities when booking trips to very small places that are not directly accessible by train/bus/rail. This necessitates individual bookings (e.g., train ride to a larger city, then rental car, then hotel). It would be good if this could be done with one booking. **What problems is Lanes & Planes solving and how is that benefiting you?** The support helps excellently with problems. ### 15. Automatic debit works well **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2026 **What do you like best about Lanes & Planes?** Automatic debit from the company account without advance payment **What do you dislike about Lanes & Planes?** Non-travel-related expenses are sometimes cumbersome to enter **What problems is Lanes & Planes solving and how is that benefiting you?** Automatic Billing ### 16. Transparent booking process and solution-oriented customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Lanes & Planes?** Transparent approval and booking process as well as committed and solution-oriented customer service. **What do you dislike about Lanes & Planes?** The user interface is sometimes a bit confusing. **What problems is Lanes & Planes solving and how is that benefiting you?** A flight cancellation was responded to very quickly and a suitable alternative was offered. ### 17. Seamless Booking Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Lanes & Planes?** Seamless booking experience and top-tier customer service **What do you dislike about Lanes & Planes?** I have no complaints at the moment. My experience with the platform has been consistently smooth and reliable **What problems is Lanes & Planes solving and how is that benefiting you?** Seamless, cashless booking that’s a real game-changer for both small and larger organisations. ### 18. Direct bookings & strong expense management – faster, competent support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Lanes & Planes?** Direct bookings and expense management. So far, everything has always worked - customer service is also fast and qualified. **What do you dislike about Lanes & Planes?** the selection of hotels in the searched city/region is sometimes limited! **What problems is Lanes & Planes solving and how is that benefiting you?** none ### 19. Practical all-in-one travel booking, but partly limited options **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Lanes & Planes?** Various bookings, such as hotel, flight, or rental car through a platform **What do you dislike about Lanes & Planes?** Partially restricted booking options **What problems is Lanes & Planes solving and how is that benefiting you?** For the return flight, it was not possible to access the boarding pass; only the outbound flight was always displayed. ### 20. Incredibly bad user interface **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Lanes & Planes?** The customer support is quite helpful and usually quick in cases of cancellations, etc. **What do you dislike about Lanes & Planes?** I use Lanes & Planes for all business travel and expenses. Both the web as well as the mobile application have incredibly bad user interfaces and there seem to be a lot of bugs. When booking hotels for example, it is impossible to understand the different room categories, as they lack proper information. There are often bugs when booking so when you complete the booking process, there is an unknown error and you need to start allover again. When booking trains, you cannot choose your seat reservation or when booking hotels, you cannot add amenities like breakfast to your booking. Expense management on the mobile app is so cumbersome and takes twice as long as with other applications I have used. Can unfortunately not recommend Lanes and Planes at all. **What problems is Lanes & Planes solving and how is that benefiting you?** It gives employees the chance to make bookings directly on the platform rather than book through an agency or directly and having to reimburse the costs individually. ### 21. Good Support When You Need It **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Lanes & Planes?** Most of the time I get good support when I need it. **What do you dislike about Lanes & Planes?** Sometimes the Support is not helpful, or too late. **What problems is Lanes & Planes solving and how is that benefiting you?** Change my flight during a delay and missing the connection flight. Or change my flight incase of changes in my travel plane. ### 22. A portal for all bookings – convenient, but cumbersome for group bookings and billing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Lanes & Planes?** Just one portal for all my bookings. **What do you dislike about Lanes & Planes?** Unfortunately, somewhat cumbersome, especially when multiple people book the same trip. Billing is complicated. **What problems is Lanes & Planes solving and how is that benefiting you?** For rebookings, etc., faster support ### 23. Simple, Clean UI and Great Map View—But the Login Flow Is Annoying **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2026 **What do you like best about Lanes & Planes?** Simple and clean interface, nice map view when selecting hotels **What do you dislike about Lanes & Planes?** Login procedure is annoying - username and password and then wait for login link by email **What problems is Lanes & Planes solving and how is that benefiting you?** No need to pay for your own travel and then claim it back ### 24. Train booking and also add a bicycle **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Lanes & Planes?** Clear platform Quick response to help requests **What do you dislike about Lanes & Planes?** One could still add the function to book a bicycle. **What problems is Lanes & Planes solving and how is that benefiting you?** If, for example, you cannot book a bicycle, then this will be handled by the staff. ### 25. Simple, quick bookings and great customer support. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Lanes & Planes?** Simple and quick bookings. User-friendly. Great customer support. **What do you dislike about Lanes & Planes?** I am very satisfied - there is nothing to complain about. **What problems is Lanes & Planes solving and how is that benefiting you?** Quick booking. Quick price and options comparison. ### 26. Transparent, comprehensive comparison of all travel options **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Lanes & Planes?** Very transparent, comprehensive comparison of all travel options **What do you dislike about Lanes & Planes?** Fork connections are sometimes not bookable in one step. **What problems is Lanes & Planes solving and how is that benefiting you?** Multi-stop trips are not easy to book ### 27. Outstanding Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Miguel G. | Investor, Venture Capital & Private Equity, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Lanes & Planes?** Super helpful tool to book transport and hotels for companies. Much easier and faster. It is super easy to use, and the customer support was great when needed. Use it almost every time **What do you dislike about Lanes & Planes?** UX could be improved a little bit. Some dialogues are still in German, and it makes it a bit messy sometimes to navigate if you are doing it from Spain. **What problems is Lanes & Planes solving and how is that benefiting you?** Having to log into many different portals to book travel is a lengthy process. Everything is streamlined with L&P ## Lanes & Planes Discussions - [Lanes & Planes for trains, rental cars, and hotels: How does your booking work in everyday life?](https://www.g2.com/discussions/lanes-planes-fur-bahn-mietwagen-und-hotels-wie-lauft-eure-buchung-im-alltag) - 1 upvote - [View Lanes & Planes pricing details and edition comparison](https://www.g2.com/products/lanes-planes/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+11%3A35%3A26+-0500&secure%5Bsession_id%5D=a9474d19-7555-4f14-bcdc-2ab48e4ce08d&secure%5Btoken%5D=5cadf393864461f70c5251eb464a654e12176dada74ad62878183bdbbcf15137&format=llm_user) ## Lanes & Planes Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [Datev](https://www.g2.com/products/datev/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) ## Lanes & Planes Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Approval ** - Rules - Workflows - Submit **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance - Reporting/Analytics - Real-Time Analytics **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications - Expense Tracking **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking - Real-Time Reporting **Additional Functionality** - API - Dashboard - Approval Process Control - Financial Analysis - Dashboard Creation - Billing & Invoicing - Expense Claims - Budget Control - Generative AI - Reminders - Electronic Payments - Activity Dashboard - Multi-Currency - Real-Time Updates - Multi-Language - Customizable Reports - Spend Control - Reporting & Statistics - Mobile Access - Spend Analysis - Categorization/Grouping - Real-Time Data - Single Sign On - AI Copilot - Employee Self Service **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration ## Top Lanes & Planes Alternatives - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,141 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,048 reviews) - 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