--- title: Lanes & Planes Reviews meta_title: 'Lanes & Planes Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 235 reviews by the users' company size, role or industry to find out how Lanes & Planes works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 235 scale: '5' date_modified: '2026-08-13' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Lanes & Planes Reviews **Vendor:** Lanes & Planes **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 235 ## About Lanes & Planes Lanes & Planes is an end-to-end-platform that digitally maps the entire process from business travel booking to invoicing and analysis (available as Android & iOS app). Unlike different solutions which require using several tools for booking, receipt management, and accounting, Lanes & Planes provide a unified solution that covers all touchpoints in one place. The core differentiator is the "Single Creditor" principle: instead of managing hundreds of individual receipts and several supplier platforms, companies receive a single, consolidated invoice for all services booked (rail, air, hotel, car). This creates a fully digitalized workflow that replaces manual paperwork for both travelers and finance departments. The "Single Creditor" model centralizes all travel spend into a single, tax-compliant invoice, providing full cost control and daily controlling without requiring corporate credit cards. Companies automate entire travel and expense workflows, reducing administrative time by up to 80%. Direct travel costs are lowered by up to 30% through access to Europe’s largest B2B inventory and the elimination of traditional agency transaction fees. The solution provides real-time CO₂ reporting and calculation. Precise emission data is displayed directly during the booking process, enabling informed, sustainable choices. The platform also offers detailed post-trip analysis and the option to contribute to certified climate protection projects. Our Information Security Management System is certified to ISO 27001, and the Quality Management System for customer support is certified to ISO 9001. ## Lanes & Planes Pros & Cons **What users like:** - Users value the **excellent customer support** of Lanes & Planes, finding it practical and responsive when needed. (3 reviews) - Users find Lanes & Planes **very user-friendly** , making travel booking for individuals or groups seamless and efficient. (3 reviews) - Users appreciate the **easy booking process** of Lanes & Planes, finding it smooth and user-friendly for travel. (3 reviews) - Users praise the **user-friendly experience** of Lanes & Planes, making travel booking smooth and hassle-free. (2 reviews) - Users find Lanes & Planes to be a **super helpful tool** for booking transport and hotels efficiently. (2 reviews) - Convenience (1 reviews) - Ease of Understanding (1 reviews) - Quick Booking (1 reviews) - Users find Lanes & Planes to be a **fast and easy tool** for booking transport and hotels effortlessly. (1 reviews) **What users dislike:** - Users find the **confusing information** on nightly and total prices problematic during the booking process. (2 reviews) - Users find the **unclear pricing information** of Lanes & Planes confusing, especially when booking for multiple nights. (2 reviews) - Users experience some **booking issues** initially, but support agents effectively assist in resolving these challenges. (1 reviews) - Users experience **email issues** with Lanes & Planes, leading to confusion and frustration during travel bookings. (1 reviews) - Users struggle with **insufficient guidance** in Lanes & Planes, facing unclear booking options and frequent bugs. (1 reviews) - Users face significant **layout issues** with Lanes & Planes, making travel bookings and expense management frustrating and inefficient. (1 reviews) - Learning Curve (1 reviews) - Users find the **limited options** for bookings and amenities on Lanes & Planes quite frustrating and restrictive. (1 reviews) - Users find Lanes & Planes to have a **not intuitive interface** , causing frustration and inefficiencies during use. (1 reviews) - Time-Consuming (1 reviews) ## Lanes & Planes Reviews ### 1. Wide Travel Selection, Fair Prices, and Awesome Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Stefan J. | Director / Head of Operations Custodian, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Lanes & Planes?** Wide selection of travel options Awesome Customer Service when things go wrong! Fair prices **What do you dislike about Lanes & Planes?** Some weirdo-combinations of other providers like Expedia or google flights cannot be reproduced on Lanes&Planes **What problems is Lanes & Planes solving and how is that benefiting you?** Travel arrangements for our staff including full expense management ### 2. Revolutionary solution for business travel with excellent support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Lanes & Planes?** I really appreciate that at Lanes & Planes you quickly get a contact person who takes care of all matters. Additionally, the initial setup as a user was very simple. **What do you dislike about Lanes & Planes?** The hotels do not receive individual bookings clearly, especially with group bookings. Therefore, the check-in sometimes takes a little longer until everything is clarified. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes offers a unified platform for travel booking and quick assistance without being brushed off. Planning connections and hotels with the right filters is fast and fake-free. ### 3. Quick, competent handling of my inquiries **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Lanes & Planes?** The quick and competent handling of my inquiries. **What do you dislike about Lanes & Planes?** The filter information is not saved during the flight search. As a result, I have to set the filters again each time, which makes the search unnecessarily cumbersome. **What problems is Lanes & Planes solving and how is that benefiting you?** Seat reservation for flights. ### 4. Convenient Booking, But Price Discrepancies **Rating:** 3.5/5.0 stars **Reviewed by:** Giorgia Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Lanes & Planes?** I like that with Lanes & Planes, I can find a lot of infrastructures and options. The initial setup was quite easy, which is a big plus for me. **What do you dislike about Lanes & Planes?** Sometimes the platform is quite slow and most of the time the prices are higher compared to the actual prices. **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes for booking travel and stays, especially Airbnbs and trains in Italy, with a lot of options available. ### 5. Simple, straightforward, and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Tom H. | Bau- und Projektleiter, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2026 **What do you like best about Lanes & Planes?** Recently, I booked a hotel. Unfortunately, it was only possible with the "non-cancellable" option. The period of my stay changed at short notice, and a rebooking was necessary. Although the hotel room was non-cancellable, Lanes&Planes was still able to quickly and easily carry out a rebooking. A big thank you again at this point for the short-term and uncomplicated change. **What do you dislike about Lanes & Planes?** Actually, I have nothing to complain about. Generally, I'm not a fan of online bookings and online shopping. The function on the mobile phone is a bit different and not as clear as on the laptop or tablet. **What problems is Lanes & Planes solving and how is that benefiting you?** - ### 6. Easy to use – Concierge service as real help **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Lanes & Planes?** I especially like how easy it is to use and the concierge service that helps with any issues. It has already been a great help to me. **What do you dislike about Lanes & Planes?** Correctly matching invoices to postings and debits can be challenging when there are a lot of them, since invoice numbers are not listed on the bank statement. **What problems is Lanes & Planes solving and how is that benefiting you?** One problem is that service providers sometimes do not issue or provide receipts. Lanes & Planes handles all communication and requests the receipts. This reduces our workload. ### 7. Auto Check-In and Helpful Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel L. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Lanes & Planes?** Auto Check in function , customer service **What do you dislike about Lanes & Planes?** loading times, sometimes some flights dont show up **What problems is Lanes & Planes solving and how is that benefiting you?** travel and hotel bookings so employees do not hve to frontload it ### 8. Uncomplicated booking and quick, reliable responses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Nanotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Lanes & Planes?** The straightforward booking and reliable response speed! **What do you dislike about Lanes & Planes?** Unfortunately, you cannot use filters with Airbnbs, and the system generally has a small problem when it comes to Airbnb searches (not particularly fast). **What problems is Lanes & Planes solving and how is that benefiting you?** Rebookings and cancellations are very uncomplicated with the help of support. ### 9. Efficient bookings with Lanes & Planes **Rating:** 5.0/5.0 stars **Reviewed by:** Christian A. | Berater, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Lanes & Planes?** I find the quick and straightforward booking in the system great, as well as the direct confirmation and the transfer to my Outlook calendar. Additionally, the initial setup of Lanes & Planes was super easy. **What do you dislike about Lanes & Planes?** Due to the high number of hotels in some areas, it is sometimes time-consuming to find the right hotel. Partially, the sorting function does not work, so I cannot exclude hotels from the beginning. **What problems is Lanes & Planes solving and how is that benefiting you?** With Lanes & Planes, I can quickly and easily make hotel, train, flight, and car rental bookings. The direct confirmation and transfer to my Outlook calendar is particularly advantageous. ### 10. Versatile travel solution with outstanding service **Rating:** 5.0/5.0 stars **Reviewed by:** Lukas W. | Personalreferent, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Lanes & Planes?** I appreciate the personal service and competent assistance at Lanes & Planes. It is an all-in-one solution for booking a complete trip, including cost coverage with hotels. I find the feature for covering all travel expenses particularly helpful, as well as the ability to integrate external bookings or conditions into the tool. The initial setup was very easy, and so far everything is going great for me. **What do you dislike about Lanes & Planes?** Nothing, all super **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes is an all-in-one solution for booking business trips, including cost coverage for hotels. I appreciate the personal service and the competent assistance. The tool allows the integration of external bookings and conditions. ### 11. Clear, self-explanatory, and affordable – plus lightning-fast support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Lanes & Planes?** Very clear and self-explanatory, plus great prices. Support responded very quickly. **What do you dislike about Lanes & Planes?** I like everything, there is nothing to complain about. **What problems is Lanes & Planes solving and how is that benefiting you?** Less administrative effort in accounting: Our travel expense policy is very well implemented due to the clear structure and unambiguous rules. The cost issue is also resolved, as Lanes & Planes offers very good conditions. ### 12. Simple, intuitive, and with strong customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Lanes & Planes?** I find the operation very simple and intuitive. In my opinion, Lanes&Planes also offers good, fast customer support that quickly assists with questions. **What do you dislike about Lanes & Planes?** The search is only valid for 30 minutes. If you need to take care of something else in between – and perhaps do so more often – a booking can be significantly prolonged as a result. **What problems is Lanes & Planes solving and how is that benefiting you?** In my position as an employee, I often have to book trips for external people. With Lanes & Planes, this process is significantly simplified and can be handled much more easily and smoothly overall. ### 13. All-in-One Solution: Simple Business Trip Booking with Clear Overview **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Lanes & Planes?** Simple handling and the clear overview. All in one, which makes the process of booking business trips incredibly easy. **What do you dislike about Lanes & Planes?** Currently, there is nothing that I dislike. I have already booked a trip and accommodation and am very satisfied. **What problems is Lanes & Planes solving and how is that benefiting you?** Processing of business trips and simple central management. I no longer have to advance anything myself and can book everything through the platform. ### 14. Easy to Use App with Fast, Reliable Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Lanes & Planes?** App really easy to use, customer Service reacts on time and always quick to resolve. **What do you dislike about Lanes & Planes?** Actually, the way you introduce your receipts should be simplified. **What problems is Lanes & Planes solving and how is that benefiting you?** It makes traveling easier, and you can do it yourself. ### 15. Easy to Use Platform with Excellent Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Lanes & Planes?** Easy platform to use and excellent customer support (almost everything that's not bookable through the platform is bookable vis support) **What do you dislike about Lanes & Planes?** Nothing in particular. I like the platform. **What problems is Lanes & Planes solving and how is that benefiting you?** Easy to apply for work trips and book through the platform. ### 16. Clear portals and fast support **Rating:** 4.5/5.0 stars **Reviewed by:** Claudia S. | Einkäufer, Electrical/Electronic Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Lanes & Planes?** Many portals are clearly and simply summarized here. The support is good and quickly helps with questions. **What do you dislike about Lanes & Planes?** there are often hotels missing, the prices are sometimes higher **What problems is Lanes & Planes solving and how is that benefiting you?** You can book complete trips including flight, train, and rental car, everything is summarized on one page. ### 17. Uncomplicated travel bookings **Rating:** 4.5/5.0 stars **Reviewed by:** Linda H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Lanes & Planes?** I find the booking system of Lanes & Planes fast and clear. I like the uncomplicated booking of business trips without having to keep and submit invoices. Everything can be found in one place and it can be booked through a single tool, which saves time. **What do you dislike about Lanes & Planes?** I found the one-time registration for Airbnb a bit complicated, but I will not use Airbnb anymore anyway. **What problems is Lanes & Planes solving and how is that benefiting you?** When I travel to another city for work, I use Lanes&Planes to find public transportation and accommodations and book them. ### 18. Fast, User-Friendly Booking with Great On-Site Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Lanes & Planes?** Very easy to use and user friendly. A fast way to find flights, hotels and rental cars. Really great support when on site and any problems arise. **What do you dislike about Lanes & Planes?** Some airlines are still missing, although it does seem to be getting better over time. A few more options in the flight search menu (for example specifying a connecting airport, or time for layover) would be great. **What problems is Lanes & Planes solving and how is that benefiting you?** The integration with major airlines, hotels and various booking platforms really streamlines the organization of business travels. ### 19. Simple travel booking with Lanes & Planes & good support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Lanes & Planes?** The handling is simple and facilitates the comparison of different options for hotels & means of transport. The support is easy to contact and responds quickly. **What do you dislike about Lanes & Planes?** Partially, the search function is not ideal. In particular, searching for suitable hotel rooms is sometimes not so easy. However, significant improvements can be seen here. **What problems is Lanes & Planes solving and how is that benefiting you?** Every employee can independently book trips. This significantly facilitates travel planning. ### 20. Uncomplicated service with excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Peter K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2026 **What do you like best about Lanes & Planes?** I was immediately and unbureaucratically supported in a professional manner with a technical problem, and the staff are always super friendly. I really like the overview and options of Lanes & Planes. The billing options are also very straightforward. **What do you dislike about Lanes & Planes?** Login was not possible **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes for hotel bookings and travel expense reports. It offers clarity, options, and straightforward billing options. ### 21. Clear, easy to use, and with fast customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Lanes & Planes?** Clear, easy to use. Good and fast customer support. No more advance payments necessary. **What do you dislike about Lanes & Planes?** So far, nothing has been noticed that doesn't work well. **What problems is Lanes & Planes solving and how is that benefiting you?** Simply upload receipts. Book trips easily without having to pay in advance. ### 22. Seamless Search-to-Booking Experience with Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Lanes & Planes?** A seamless user experience from the initial search all the way through to the final booking. **What do you dislike about Lanes & Planes?** I can’t find any downsides so far. The support team has been very helpful whenever I’ve needed assistance. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes solves the hassle of fragmented travel planning by allowing me to book and manage everything in one place, which saves me a lot of time ### 23. Direct, independent booking according to your own criteria **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Lanes & Planes?** Direct booking without involving assistants and independence when I book and according to which criteria **What do you dislike about Lanes & Planes?** Long loading times for hotel comparisons. Filter options for gym in the hotel are missing. **What problems is Lanes & Planes solving and how is that benefiting you?** Replace our assistants who have booked for us so far ### 24. Intuitive operation, but cumbersome hotel booking process **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Lanes & Planes?** Easy to use, I found my way around immediately. **What do you dislike about Lanes & Planes?** The hotel booking seemed somewhat cumbersome to me, as all platforms have to be synchronized multiple times before you can make a booking. A change, for example, in the fellow travelers leads to the process being restarted. If rooms are unavailable, a suitable alternative is not immediately suggested, but the search has to be completely redone. **What problems is Lanes & Planes solving and how is that benefiting you?** Everyone can book their trips according to their own ideas. No delay. ### 25. Clear complete solution with easy operation and very fast support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Lanes & Planes?** simple operation, all offers clearly arranged, complete travel from a single source, very fast and good support. **What do you dislike about Lanes & Planes?** one gets logged out too quickly if information is missing that still needs to be checked **What problems is Lanes & Planes solving and how is that benefiting you?** quick booking of hotel and travel. No stress on site, as payment is no longer necessary ### 26. Easy to use travel management system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Lanes & Planes?** easy to use, simple tool for traveling, nice app **What do you dislike about Lanes & Planes?** nothing really, setup for the company took some time but everything is fine **What problems is Lanes & Planes solving and how is that benefiting you?** central platform for booking travels, no individual booking on different sites needed ### 27. Fast, Reliable, and Effortlessly Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** iacob s. | Junior Site Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Lanes & Planes?** Ease of use, fast and reliable, great service. **What do you dislike about Lanes & Planes?** I only had good experiences so far so nothing to add. **What problems is Lanes & Planes solving and how is that benefiting you?** Hotels, car rental and flights. ### 28. Easy Company Trip Booking—The Best Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Amina Z. | Crm Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Lanes & Planes?** Easy way to Book Company Trips and the best Solution for that **What do you dislike about Lanes & Planes?** At the Beginning it is a Bit difficult but you get used to everything Quite quick **What problems is Lanes & Planes solving and how is that benefiting you?** Way easier and modern way as i used to have when it came to book Business Trips ### 29. Very fast, clear booking process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Lanes & Planes?** Very fast and straightforward booking process **What do you dislike about Lanes & Planes?** For me, there are no negative points. **What problems is Lanes & Planes solving and how is that benefiting you?** Quick booking and you can book both accommodation and transport together ### 30. Intuitive, useful, and with fast, easy search **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Lanes & Planes?** Simple and fast search. The handling is intuitive, and the app application is overall very useful. **What do you dislike about Lanes & Planes?** When logging in through the browser, a verification via email is required each time. **What problems is Lanes & Planes solving and how is that benefiting you?** Clear overview of the offers, including the most important booking modalities such as cancellation conditions, rebooking options, etc. ### 31. Lanes & Planes: Clear, transparently priced, and with very good performance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Lanes & Planes?** Lanes & Planes is very clearly designed. The pricing is transparent, and the service is very good – even if you have questions. **What do you dislike about Lanes & Planes?** So far, I have not had any negative experiences. **What problems is Lanes & Planes solving and how is that benefiting you?** I don't have time to click through various portals. In Lanes & Planes, I have everything in one place and can directly assign it to the cost centers in the company. ### 32. Lanes & Planes: Clean, User-Friendly Interface That’s Easy to Navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Lanes & Planes?** Lanes & Planes is easy to use, with a clean, user-friendly interface that makes it simple to navigate. **What do you dislike about Lanes & Planes?** Sometimes the overview of the hotel is not so good as the other website, like native booking.com. **What problems is Lanes & Planes solving and how is that benefiting you?** It integrates the alternative functions with Flight, Hotel and Airbnb and so on. ### 33. Simple bookings with quick support **Rating:** 4.0/5.0 stars **Reviewed by:** Nick . | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Lanes & Planes?** I appreciate the quick personal support at Lanes & Planes, which promptly assists me with inquiries. I think it's great that Lanes & Planes enables all-in-one booking, which significantly simplifies business travel planning. Additionally, the booking processes are very fast and the application is overall easy to use. **What do you dislike about Lanes & Planes?** Loading times of the website **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes to compare flights and benefit from a faster booking process, simplicity, and quick personal support. ### 34. Automatic billing without a travel expense form – simple and efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Lanes & Planes?** Automatic billing without a travel expense form **What do you dislike about Lanes & Planes?** Rebooking flights is partly complicated if not possible directly with the airline. **What problems is Lanes & Planes solving and how is that benefiting you?** Travel expense report, time savings ### 35. Quick Support, Easy-to-Use Site, and Refined Search Results **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil B. | Operative Manager Supply Operations- Direct Procurement, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Lanes & Planes?** Quick support and easy to use the site. Very refined search results. **What do you dislike about Lanes & Planes?** To be honest nothing till now I feel like having any dislike **What problems is Lanes & Planes solving and how is that benefiting you?** Booking it quick for Hotel and Trains and flights.Refined search for complete itenary ! ### 36. Perfect for business trips with simple setup **Rating:** 5.0/5.0 stars **Reviewed by:** Manfred S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2026 **What do you like best about Lanes & Planes?** I appreciate the wide selection of hotels and the clear layout at Lanes & Planes. The prices for accommodations and categories are clearly presented. Additionally, the initial setup was very easy. **What do you dislike about Lanes & Planes?** There are no complaints or issues. **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes for business trips. The wide selection of hotels and the clear presentation of prices and categories make hotel and train bookings much easier for me. ### 37. Clear Booking & Billing – Concierge Service as a Strong Extra **Rating:** 4.0/5.0 stars **Reviewed by:** Elisabeth G. | Referentin Vertrieb, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Lanes & Planes?** Clear booking and billing possible. The concierge service also assists with matters that go beyond the depicted offer. **What do you dislike about Lanes & Planes?** I can't think of much. Actually, I like everything. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes&Planes supports booking hotels, train journeys, etc. Billing can also be done directly in the tool. ### 38. Smooth travel organization, straightforward billing **Rating:** 4.5/5.0 stars **Reviewed by:** Proske M. | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Lanes & Planes?** I have everything clearly arranged and don't have to pay in advance. I can quickly settle my additional expenses online. The initial setup of Lanes & Planes was manageable and there was a good introduction. **What do you dislike about Lanes & Planes?** Regional, e.g., MDV tickets could not be booked. **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes to organize, book, and settle my travels. They manage everything clearly, and I don't have to pay in advance. I can also quickly settle my additional expenses online. ### 39. Simple bookings and direct billing with the employer **Rating:** 4.0/5.0 stars **Reviewed by:** Henryk D. | Projektmanager, Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Lanes & Planes?** The uncomplicated bookings, as well as the direct billing with the employer. Great training! **What do you dislike about Lanes & Planes?** The topic "Billing for Advances" is "missing" as a direct option in the user account menu. **What problems is Lanes & Planes solving and how is that benefiting you?** The uncomplicated bookings, as well as the direct billing with the employer. ### 40. Clear, All-in-One Booking for Business Trips **Rating:** 4.5/5.0 stars **Reviewed by:** Michael H. | Team Leader Development Costumer Projects & Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Lanes & Planes?** All in One provider for Business Trips. Flights , Hotels , Rent a car. **What do you dislike about Lanes & Planes?** When booking for a colleague, it can be a bit confusing. **What problems is Lanes & Planes solving and how is that benefiting you?** Booking business trips made easy. Costs are booked directly. Saves time. ### 41. Intuitive, Easy-to-Use Travel Booking with Responsive Concierge Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Lanes & Planes?** Intuitive design that is very easy to use **What do you dislike about Lanes & Planes?** Sometimes preferred flights that were previously researched directly with the airline do not appear and are therefore not bookable. **What problems is Lanes & Planes solving and how is that benefiting you?** Overview of all booking options without having to research everything yourself beforehand. Lanes & Planes also helps with collecting invoices. ### 42. Clear and easy to handle, integration could be improved **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Lanes & Planes?** I find Lanes & Planes clear and easy to handle. There aren't too many buttons, so everything is clear and easy to see. Additionally, the training was very helpful and understandable. **What do you dislike about Lanes & Planes?** When reporting a problem, I would wish that the process number could be directly adopted. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes offers fast customer service for booking issues and is clear as well as easy to handle. ### 43. Great overview and fast support – all in one tool **Rating:** 5.0/5.0 stars **Reviewed by:** Eileen W. | Referentin der Geschäftsführung, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Lanes & Planes?** Great overview, nice quick support for questions, all through one tool **What do you dislike about Lanes & Planes?** Often the booking is interrupted and you start over. Logging in via the link in the email **What problems is Lanes & Planes solving and how is that benefiting you?** There is none ### 44. Smooth hotel check-in/out, optimization potential booking system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Lanes & Planes?** Smooth check-in and check-out in hotels; easy submission of travel expenses; overview of all trips and their status; automatic check-in for flights **What do you dislike about Lanes & Planes?** The booking system is partially slow and the map function for hotel search is not user-friendly. **What problems is Lanes & Planes solving and how is that benefiting you?** Individual inquiries to customer service regarding bookings, rebookings, or issues are answered quickly and helpfully. ### 45. Clear and practical – simply great **Rating:** 3.5/5.0 stars **Reviewed by:** Katharina V. | Front Desk Managerin, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Lanes & Planes?** It is clear and practical!! Simply great! **What do you dislike about Lanes & Planes?** I am satisfied with everything. No complaints on any point! **What problems is Lanes & Planes solving and how is that benefiting you?** Time-saving and Structured ### 46. Short, concise, and very helpful support with fast email communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2026 **What do you like best about Lanes & Planes?** Concise, to the point, and the employee on the phone was very helpful. Email communication was also very fast. **What do you dislike about Lanes & Planes?** that I cannot see the rebooking fees online myself **What problems is Lanes & Planes solving and how is that benefiting you?** booking and rebooking ### 47. Intuitive booking process with slight optimization potential **Rating:** 4.5/5.0 stars **Reviewed by:** Andreas B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Lanes & Planes?** I find the booking process of Lanes & Planes very intuitive. The presentation is clearly designed. **What do you dislike about Lanes & Planes?** In input forms, indicate what is missing or incorrect. It was sometimes cumbersome to figure out why the process couldn't proceed because a non-obvious input was missing. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes simplifies the search for travel means and accommodations and speeds up travel expense accounting. ### 48. Intuitive and with strong support. Easy booking of trips. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Lanes & Planes?** It is quite intuitive and there is good support with real people for questions. **What do you dislike about Lanes & Planes?** Certain things are not so easy to find, especially the forms that are needed the most. **What problems is Lanes & Planes solving and how is that benefiting you?** Booking business trips works quite easily and the approval is well regulated. ### 49. Simple structure – quick orientation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Lanes & Planes?** It has a simple structure. You find your way around quickly. **What do you dislike about Lanes & Planes?** The search radius around the location is too small. I would also like it if, like on Booking, you could enlarge the map and then see all available hotels. **What problems is Lanes & Planes solving and how is that benefiting you?** All services of a business trip. (Flight/Hotel/Rental car/etc.) ### 50. Top customer service and modern booking portal **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Lanes & Planes?** Top customer service, modern booking portal. **What do you dislike about Lanes & Planes?** The expense report could be made a bit clearer and business trips could be billed as a whole. If you do not book all travel means/accommodations in one booking process but separately over time, different travel numbers are generated, which somewhat limits the clarity of the individual bookings. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes and Planes helps and fully supports with the booking of business trips in our company. ## Lanes & Planes Discussions - [Lanes & Planes for trains, rental cars, and hotels: How does your booking work in everyday life?](https://www.g2.com/discussions/lanes-planes-fur-bahn-mietwagen-und-hotels-wie-lauft-eure-buchung-im-alltag) - 1 upvote - [View Lanes & Planes pricing details and edition comparison](https://www.g2.com/products/lanes-planes/reviews?page=4&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+09%3A49%3A11+-0500&secure%5Bsession_id%5D=37aeab44-39e3-497c-942a-41596e216df6&secure%5Btoken%5D=9ba2b9e1c822571d822ea3a6f1e7ba6688b6a82aaa2dfa95b7888667758275ea&format=llm_user) ## Lanes & Planes Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [Datev](https://www.g2.com/products/datev/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) ## Lanes & Planes Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality - Accounting Integration - Third-Party Integrations **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Approval ** - Rules - Workflows - Submit **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance - Reporting/Analytics - Real-Time Analytics **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications - Expense Tracking - Real-time Alerts **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking - Real-Time Reporting **Additional Functionality** - API - Dashboard - Approval Process Control - Financial Analysis - Dashboard Creation - Billing & Invoicing - Expense Claims - Budget Control - Generative AI - Reminders - Electronic Payments - Activity Dashboard - Multi-Currency - Real-Time Updates - Multi-Language - Customizable Reports - Spend Control - Reporting & Statistics - Mobile Access - Spend Analysis - Categorization/Grouping - Real-Time Data - Single Sign On - AI Copilot - Employee Self Service **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration ## Top Lanes & Planes Alternatives - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,141 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,048 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - 4.6/5.0 (2,025 reviews)