--- title: Lanes & Planes Reviews meta_title: 'Lanes & Planes Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 227 reviews by the users' company size, role or industry to find out how Lanes & Planes works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 227 scale: '5' date_modified: '2026-08-06' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Lanes & Planes Reviews **Vendor:** Lanes & Planes **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 227 ## About Lanes & Planes Lanes & Planes is an end-to-end-platform that digitally maps the entire process from business travel booking to invoicing and analysis (available as Android & iOS app). Unlike different solutions which require using several tools for booking, receipt management, and accounting, Lanes & Planes provide a unified solution that covers all touchpoints in one place. The core differentiator is the "Single Creditor" principle: instead of managing hundreds of individual receipts and several supplier platforms, companies receive a single, consolidated invoice for all services booked (rail, air, hotel, car). This creates a fully digitalized workflow that replaces manual paperwork for both travelers and finance departments. The "Single Creditor" model centralizes all travel spend into a single, tax-compliant invoice, providing full cost control and daily controlling without requiring corporate credit cards. Companies automate entire travel and expense workflows, reducing administrative time by up to 80%. Direct travel costs are lowered by up to 30% through access to Europe’s largest B2B inventory and the elimination of traditional agency transaction fees. The solution provides real-time CO₂ reporting and calculation. Precise emission data is displayed directly during the booking process, enabling informed, sustainable choices. The platform also offers detailed post-trip analysis and the option to contribute to certified climate protection projects. Our Information Security Management System is certified to ISO 27001, and the Quality Management System for customer support is certified to ISO 9001. ## Lanes & Planes Pros & Cons **What users like:** - Users value the **excellent customer support** of Lanes & Planes, finding it practical and responsive when needed. (3 reviews) - Users find Lanes & Planes **very user-friendly** , making travel booking for individuals or groups seamless and efficient. (3 reviews) - Users appreciate the **easy booking process** of Lanes & Planes, finding it smooth and user-friendly for travel. (3 reviews) - Users praise the **user-friendly experience** of Lanes & Planes, making travel booking smooth and hassle-free. (2 reviews) - Users find Lanes & Planes to be a **super helpful tool** for booking transport and hotels efficiently. (2 reviews) - Convenience (1 reviews) - Ease of Understanding (1 reviews) - Quick Booking (1 reviews) - Users find Lanes & Planes to be a **fast and easy tool** for booking transport and hotels effortlessly. (1 reviews) **What users dislike:** - Users find the **confusing information** on nightly and total prices problematic during the booking process. (2 reviews) - Users find the **unclear pricing information** of Lanes & Planes confusing, especially when booking for multiple nights. (2 reviews) - Users experience some **booking issues** initially, but support agents effectively assist in resolving these challenges. (1 reviews) - Users experience **email issues** with Lanes & Planes, leading to confusion and frustration during travel bookings. (1 reviews) - Users struggle with **insufficient guidance** in Lanes & Planes, facing unclear booking options and frequent bugs. (1 reviews) - Users face significant **layout issues** with Lanes & Planes, making travel bookings and expense management frustrating and inefficient. (1 reviews) - Learning Curve (1 reviews) - Users find the **limited options** for bookings and amenities on Lanes & Planes quite frustrating and restrictive. (1 reviews) - Users find Lanes & Planes to have a **not intuitive interface** , causing frustration and inefficiencies during use. (1 reviews) - Time-Consuming (1 reviews) ## Lanes & Planes Reviews ### 1. Intuitive, clear, and time-saving – Make business trips easy with central billing **Rating:** 4.5/5.0 stars **Reviewed by:** Nicole H. | Process Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Lanes & Planes?** Lanes & Planes is very clearly structured and intuitive to use. Even new employees can quickly find their way around without much training and can book their business trips independently. Particularly practical is the central billing, as no travel expenses need to be advanced anymore. I also find it helpful that booking confirmations and tickets are additionally sent by email. This way, you have all important documents readily available at any time, independent of the platform. Overall, the entire booking process is straightforward and saves a lot of time in the workday. **What do you dislike about Lanes & Planes?** The search for travel connections could be a bit faster. Sometimes it takes a moment for all the results to load. While this is not a major issue, it occasionally becomes noticeable in daily use. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes simplifies the planning and booking of business trips. Through centralized billing, employee expenses are eliminated, significantly reducing administrative effort. At the same time, the intuitive operation ensures that even new colleagues can use the platform without lengthy training. The additional booking and ticket confirmations via email also make it easier to quickly access all relevant information on the go. ### 2. Business Travel Booking Made Simple with Helpful, Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mariia K. | CX Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Lanes & Planes?** It makes booking business trips really simple. I can find and manage flights, hotels, and all the important travel details in one place. The platform is easy to use, and whenever I had a question, the support team was helpful and quick to respond. **What do you dislike about Lanes & Planes?** Sometimes the pages take a little while to load while all the available offers are being updated. However, since this allows me to compare a wide range of options, I do not mind waiting a little. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes helped me find and compare the best options for my business trip, including both the flight and hotel. The prices and booking details were clear and easy to compare. It also makes the approval process easier for my team, because my manager can see the request directly and approve it quickly. ### 3. Efficient travel management with room for improvement in search functions and value for money **Rating:** 4.5/5.0 stars **Reviewed by:** André G. | Kaufmännischer Leiter, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Lanes & Planes?** I appreciate the consistently accurate invoicing at Lanes & Planes. The support is easily accessible and provides good assistance with problems. The simplification and accuracy of the invoicing significantly reduce the effort in accounting. **What do you dislike about Lanes & Planes?** Search functions and filters can be improved. For the search functions, the criteria do not always apply, for example, with the 'with breakfast' filter, rooms without breakfast are still displayed. With the filters, it is very annoying that only a few criteria can be specified by the company and that employees have to re-enter all the filters every time they change a search. The filters used are often the same because they often involve basic criteria. Recently, we unfortunately noticed that offers from, for example, booking were not retrievable on Lanes & Planes (called up simultaneously) and that prices unfortunately deviated upwards. Similarly, some bookings could not be made directly in recent times, and support had to intervene, often with the result that rooms were no longer available. This was different just a few weeks ago. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes simplifies invoicing, reduces the effort in accounting, and improves traceability. The support is easily accessible. ### 4. Highly Responsive Support That Keeps Business Trips on Track **Rating:** 5.0/5.0 stars **Reviewed by:** Serena D. | Customer support Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Lanes & Planes?** What I appreciate most about Lanes & Planes is their highly responsive and helpful customer support team. Whenever the automated system encounters an unexpected provider error or a booking glitch, the support agents step in quickly to resolve the issue. In my experience, when a combination of flights couldn't be confirmed on the platform, the agent immediately offered to process a manual booking for me. Their proactivity and willingness to find a direct solution to bypass technical loops ensure that business trips can be finalized without major delays. **What do you dislike about Lanes & Planes?** What I dislike the most is that the platform can be prone to unexpected automated errors and booking glitches, particularly when trying to mix and match different airlines for a round-trip (such as combining Ryanair and EasyJet). When the system fails to confirm the reservation, it creates an annoying loop that forces you to abandon the independent booking process and wait for customer support to handle it manually. While support is efficient, the technical platform itself should be more reliable with multi-provider itineraries to avoid unexpected roadblocks when travel dates are approaching fast. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes centralizes business travel booking in one place. The main benefit is that even when the automated system encounters bugs or glitches with certain flight combinations, their customer support is quickly available to step in and handle everything manually, saving me time and stress. ### 5. All-in-One Business Travel Planning with the best customer support **Rating:** 5.0/5.0 stars **Reviewed by:** KT R. | Head of Production, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Lanes & Planes?** As a Production Manager, Lanes & Planes has made my day-to-day work much easier. Flights, hotels, rental cars, and everything related to business travel are all in one place, instead of being spread across multiple platforms. It saves me time, keeps everything organized, and makes travel planning much more efficient. **What do you dislike about Lanes & Planes?** literally nothing. its the easiest way for me to work **What problems is Lanes & Planes solving and how is that benefiting you?** As a Production Manager, Lanes & Planes has significantly simplified the way I organize business travel. Instead of searching for flights, hotels, and rental cars across multiple websites, I can book everything in one place. One of the biggest advantages is that all travel expenses are consolidated into a single invoice, rather than dealing with separate receipts and invoices from different providers. It saves me a lot of time, keeps everything organized, and makes both travel planning and expense management much more efficient. ### 6. Simple and Fast Service with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2026 **What do you like best about Lanes & Planes?** I like that Lanes & Planes makes booking business trips straightforward and fast. It combines multiple booking platforms, which saves a lot of time when booking, and the billing is very straightforward, which also saves the accounting department a lot of time. The customer support is another plus point, as it is very quickly accessible and promptly resolves our concerns. All employees are very nice and resolve our concerns immediately. The initial setup was also very easy. **What do you dislike about Lanes & Planes?** The hotel amenities are not particularly well described. When choosing, I would also like to be able to specifically filter for hotels with private bathrooms. For train bookings, local public transport is not displayed on the ticket. And with Wizzair and Ryanair, unfortunately, I cannot select the priority option. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes saves us a lot of time in travel booking and also in billing because everything is very uncomplicated and easy to handle. ### 7. User-friendly and efficient – with fast, competent support **Rating:** 4.0/5.0 stars **Reviewed by:** Monja G. | Assistentin der Geschäftsleitung, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Lanes & Planes?** Lanes & Planes impresses with a user-friendly platform where travel bookings can be made easily and efficiently. We particularly appreciate the quick support from the staff. The entire team is always friendly, competent, and very service-oriented. We feel well taken care of and look forward to further collaboration. **What do you dislike about Lanes & Planes?** We see potential for improvement in the integration of certain services. For example, Ryanair flights cannot be booked directly through the portal. Additionally, some low-cost carriers like Eurowings are partially handled separately, which has occasionally led to challenges in the past. We also wish for better coverage in car rental bookings. At Dortmund Airport, we were repeatedly unable to book rental cars directly through the portal and instead had to resort to the websites of the respective providers. A complete integration of such offers would significantly simplify the booking process and make the use of the platform even more convenient. Furthermore, we would like more flexibility in car rental bookings. Changes to existing bookings are currently not possible, so they have to be canceled and then rebooked. This leads to additional effort and complicates the adjustment of travel plans. **What problems is Lanes & Planes solving and how is that benefiting you?** Invoice corrections were also always processed promptly and without complications in our case, which we greatly appreciate. ### 8. Quick and Reliable Support from Lanes & Planes **Rating:** 5.0/5.0 stars **Reviewed by:** Monica S. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Lanes & Planes?** I’m impressed by how quickly and kindly Lanes & Planes helps me time and again. Most of the staff are highly competent and genuinely supportive. Up to now, I’ve always received help with every issue that came up, and I really appreciate that. I’m very grateful and can confidently recommend Lanes & Planes. **What do you dislike about Lanes & Planes?** Unfortunately, I have to say that the Lanes & Planes tool isn’t very easy to use. You really need to know exactly where everything is in order to navigate it and operate it properly. On the plus side, whenever I call Lanes & Planes for help, I can always count on competent support. **What problems is Lanes & Planes solving and how is that benefiting you?** I often need to book flights, hotels, and train journeys for our Managing Director. With fares, labels, or conditions sometimes changing at short notice, it can get quite confusing. Fortunately, I just have to call Lanes & Planes to get the information I need. ### 9. Clear bookings & receipt upload save time **Rating:** 4.0/5.0 stars **Reviewed by:** Alexander K. | Projektmanager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Lanes & Planes?** The summary of the bookings is very clear. The ability to upload receipts directly in the app saves me a lot of time after the trip and prevents receipts from getting lost. Additionally, my organization can allow or make changes to the booking directly without me having to do anything. The concierge service is excellent, fast, and competent. Good management of travel documents and information on travel details (check-in, travel warnings, etc.) **What do you dislike about Lanes & Planes?** Sometimes hotels are not displayed despite availability. Multi-modal travel (e.g., train + flight) sometimes doesn't work so well, or if you know a bit, you can find more sensible connections, such as taking a train to the nearest airport instead of a flight from the starting point to a stopover completely off the route. **What problems is Lanes & Planes solving and how is that benefiting you?** Sought connections and accommodations can be approved more easily and quickly by the company admin thanks to standardization, which saves a lot of time. All travel-related documents can be stored centrally, preventing errors and the forgetting of important documents. And if there are any problems, Lanes&Planes takes over the search for solutions, which is particularly relieving when abroad. ### 10. All-in-one solution with enormous time and cost savings. **Rating:** 5.0/5.0 stars **Reviewed by:** Christian K. | Empfangsmitarbeiter bzw. kfm. Angestellter Bürokaufmann, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Lanes & Planes?** The best thing is that L&P is an all-in-one solution, i.e., I can book everything under one tool and in the background, everything else is automatically generated like invoices, emails, etc. **What do you dislike about Lanes & Planes?** I find the user interface for booking good and clear, up to the last step. However, on the interface, e.g., for company account --- users, the options are somewhat hidden. These could be made a bit more appealing or colorful for me. **What problems is Lanes & Planes solving and how is that benefiting you?** Before L&P, we processed our travel bookings through the credit card. This made processing and allocation significantly more difficult; post-processing times of 2-3 weeks were therefore tedious and very labor-intensive. We were able to customize L&P to our needs, such as billing profiles, traveler booking permissions, and integration into SAP. The time savings and cost reduction are definitely worth highlighting. ### 11. Intuitive, time-saving, and reliable – Make business trips easy with Lanes & Planes **Rating:** 5.0/5.0 stars **Reviewed by:** Silas F. | Senior Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Lanes & Planes?** Absolutely satisfied. Lanes & Planes is very easy to use, intuitively understandable, and clearly guides you through the individual booking steps. Particularly helpful are the hints directly in the user interface, the clear feedback during the process, and the immediate confirmations via email. The concierge service is also a great advantage, especially for special booking requests like airport parking or rental cars. Overall, the tool saves time, reduces coordination effort, and makes business travel bookings significantly easier. **What do you dislike about Lanes & Planes?** Currently, there is nothing I would really highlight negatively about Lanes & Planes. The platform works reliably, is clearly structured, and the processes are clearly understandable to me. I have also had good experiences with more specific requests through the concierge service. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes primarily solves the problem of booking business trips quickly, clearly, and without unnecessary coordination effort. Instead of using different platforms for flights, hotels, rental cars, or parking, the process is centralized and clearly structured. This saves time, reduces follow-up questions, and provides immediate assurance through instant email confirmations that everything has been correctly booked. Special requests can also be easily handled through the concierge service. ### 12. Quick bookings, but room for improvement in accommodation offers **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas B. | Bauüberwacher Bahn Ob/KIB, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Lanes & Planes?** I particularly appreciate that with Lanes & Planes it is very quick to find and book accommodations. The options are very structured, allowing for a quick booking. This means I need less time to find accommodation and can spend it more usefully elsewhere. The initial setup of Lanes & Planes was also very easy. **What do you dislike about Lanes & Planes?** I find that there is definitely potential for improvement, as more accommodations could be displayed, especially private accommodations from individuals who rent to employees of our company and are located very close to the workplace. Many individuals officially rent out holiday apartments and advertise them on the internet, but they are not listed in Lanes & Planes. This would be a meaningful improvement, as these accommodations are often much closer to the workplace than those listed by Lanes & Planes. **What problems is Lanes & Planes solving and how is that benefiting you?** I find that Lanes & Planes solves the problem of our accounting having to process each invoice individually. I can quickly find and book accommodations, which saves me time. ### 13. Efficient travel booking and billing **Rating:** 4.5/5.0 stars **Reviewed by:** Stefani D. | Assistent, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Lanes & Planes?** I appreciate Lanes & Planes for integrating travel booking and expense reporting digitally into one tool, which eliminates the need to fill out forms. I particularly like that travelers no longer have to advance hotel costs, which relieves them financially. Booking trips is very quick, as you are guided step by step through the tool. In the end, you receive all necessary documents conveniently via email and in the app. Additionally, I can always contact my responsible contact person with questions, who responds quickly and helps me. The concierge service also provides quick feedback on change requests. **What do you dislike about Lanes & Planes?** In our company, it would be advantageous if the person responsible for the cost center approves the trip or travel expenses, rather than the Travel Manager. We often have expenses that someone incurs for another cost center. **What problems is Lanes & Planes solving and how is that benefiting you?** With Lanes & Planes, we book trips quickly and digitally without needing forms. Travelers do not have to advance hotel costs, which brings financial relief. Changes are processed quickly and if I have questions, I receive help promptly. ### 14. Effortless Travel Booking **Rating:** 4.0/5.0 stars **Reviewed by:** Alicia W. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Lanes & Planes?** I like that Lanes & Planes is easy to use. The effortless search feature for the best travel connections is a big plus. I appreciate that I can enter my origin and destination to see the best travel options based on my preferences and filters, and even include a hotel if needed. I also value the bundled billing which means no out-of-pocket expenses for me. It's great that existing tickets, discounts, and loyalty points can be saved in my profile and automatically taken into account. Plus, I like that my personal details are stored in my profile, so I don't have to provide them again for every booking. **What do you dislike about Lanes & Planes?** I find the two-factor authentication via email takes a few minutes, which can be a bit inconvenient for me. Sometimes, I see hotel rooms that are already fully booked, which frustrates me when trying to plan trips. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes helps with bundled billing, avoiding out-of-pocket expenses, and offers an effortless search for travel connections. I can enter my details once and save tickets, discounts, and loyalty points, simplifying bookings. ### 15. Excellent support – fast, accessible, and solution-oriented **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian M. | Customer Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Lanes & Planes?** I would particularly like to highlight the excellent support. Even in special cases, such as when hotels cannot be booked directly through the platform, help is provided quickly and in a solution-oriented manner. A specific example: During a trip to Canada, I had a problem with my hotel reservation in the middle of the night. The support was immediately reachable, took care of the issue promptly, and resolved the problem. **What do you dislike about Lanes & Planes?** One should be able to specify more than just 2 routes when booking a flight. Multi-stop flights are also not directly bookable and always require support from customer service. However, the concierge service works really quickly and well. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes simplifies and centralizes our entire business travel organization – from booking to support during the trip. This saves us time in planning and allows us to keep an overview of travel and costs at all times. ### 16. All-In-One Travel Booking with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** mohd wahinuddin m. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Lanes & Planes?** I like that with Lanes & Planes my travel booking can be done in one place and one go, which saves time and money. The payment system is convenient as it charges directly to my company cost center. I appreciate having one place to book hotels, flights, and taxis. The service offers competitive pricing and includes options for low-cost budget flights comparable to Google Flight prices. The initial setup was quick and easy. **What do you dislike about Lanes & Planes?** The final point and origin points are strange. I cannot fix my airport and destination airport. I want to put my airport code, and just let us put the airport code to show only the exact option. **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes to book travel in one place, saving time and money. It charges directly to my company's cost center, offers competitive pricing, and more flight and service options compared to traditional travel companies. ### 17. Easy, intuitive travel booking with fast search and helpful support **Rating:** 4.5/5.0 stars **Reviewed by:** Katja K. | Data Scientist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Lanes & Planes?** Lanes & Planes makes travel booking very easy. Booking flights and hotels is straightforward and intuitive, and I appreciate that they also handle flight check-ins on your behalf. The website is easy to navigate and the flight/hotel search is usually quite fast. When I needed assistance, their support team was responsive and helpful. **What do you dislike about Lanes & Planes?** In the flight search results, the same departure time often appears multiple times under different airlines and at slightly varying prices. This makes it harder to compare options quickly and makes search results feel cluttered. Grouping or filtering these duplicates would be helpful. Also, some hotels that are available on Booking.com don't always show up in Lanes & Planes, which can be limiting when you have a specific place in mind. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes makes booking business travels much more streamlined, since flight and hotel booking can be done in one place, and many small but time-consuming tasks are handled directly by the platform. ### 18. Quick bookings and outstanding support **Rating:** 5.0/5.0 stars **Reviewed by:** Shuang X. | Accounting Expert - Year-end Closing Lidl Bosnia, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Lanes & Planes?** I appreciate the timely booking with many options and offers from Lanes & Planes. Even with complaints, matters are quickly resolved. I particularly like the user interface, which is accessible both via PC and the mobile app. The quick response is also a plus. Our company has been using Lanes & Planes for two years and has had very good experiences so far. The initial setup was very easy, as a live training session was planned for us and all functions were clearly presented. **What do you dislike about Lanes & Planes?** For companies, an application process would also be conceivable for travelers. Currently, there is only an approval process for expense reimbursements. **What problems is Lanes & Planes solving and how is that benefiting you?** I find Lanes & Planes great for timely booking with many options and offers. Complaints are handled quickly, which makes the process very efficient. ### 19. Easy operation, quick bookings, and top introduction to the portal **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Lanes & Planes?** The operation and navigation of the platform is very simple. The platform can be easily connected with hotel offers. Bookings work very quickly, and booking confirmations are received seconds later. The price corresponds to the value. A lot of time was taken for the introduction to the portal to explain everything to us and also to address our wishes. We have not yet dealt with the automated functions. **What do you dislike about Lanes & Planes?** Sometimes the filter for hotels doesn't work properly and you are still shown rooms or hotels that may not be cancellable or do not include breakfast, even though you selected this in the filter. **What problems is Lanes & Planes solving and how is that benefiting you?** Our bookings were always associated with a lot of effort, but now we can book everything we need for a trip on one platform. This saves us a lot of time and effort. ### 20. All-in-one solution with excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Janine . | Executive Producer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Lanes & Planes?** The customer service works great. When a business trip could not be immediately confirmed by the partner hotel, Lanes & Planes took great care of it and within a few hours the trip was confirmed. I also really like that everything is in one place and I don't have to open unnecessary tools. **What do you dislike about Lanes & Planes?** Requests can only be processed over a short period of time. If one has not yet decided, they must start the search again. **What problems is Lanes & Planes solving and how is that benefiting you?** I have everything in one hand and can handle everything from travel to billing without opening unnecessary tools. The customer service is great, especially when it comes to quick confirmations. ### 21. Lanes & Planes insight **Rating:** 4.5/5.0 stars **Reviewed by:** Tomasz C. | Business Unit Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Lanes & Planes?** Lanes & Planes has made business travel much easier for our company. Booking and managing work trips is now faster and smoother overall, and our employees spend far less time dealing with paperwork. **What do you dislike about Lanes & Planes?** It can sometimes feel a bit slow to load, especially when searching for flights. Also, the interface could be more intuitive as it takes a little time to get used to all the features at the beginning. **What problems is Lanes & Planes solving and how is that benefiting you?** Before using Lanes & Planes, managing business travel in our company was time-consuming and messy. Now everything is in one place : booking, approvals, and check-in etc which saves us a lot of time and reduces back-and-forth between employees and the travel manager. ### 22. Easy Travel Booking, Great Prices, and Lightning-Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jonas L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Lanes & Planes?** Its very easy to find the best solution for my travels and i get pretty good prices. My experience with the customer support is perfect, they pick up the phone in seconds and are always willing to help. So far im very happy with the decision to use Lanes and Planes. **What do you dislike about Lanes & Planes?** So far i haven´t found something that i dislike. Maybe it would be convenient to have an option to book multistop travels. **What problems is Lanes & Planes solving and how is that benefiting you?** Before i started using it for my company it was very annoying to book travels for me and my employees. Now it work pretty easy and the invoicing trough Lanes and Planes helps a lot. ### 23. Simple, intuitive, time-saving, and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Lanes & Planes?** I find it great how easy it is to independently book connections or accommodations at any time through Lanes & Planes, even if a train is canceled late at night. I also like the platform's easy operation. It calculates the mileage allowance and the additional meal expenses very quickly for me. The calculations are legally compliant and error-free, which saves me a lot of time. Compared to before, when I had to search for all connections via Sixt or booking.com, it has become much easier with Lanes & Planes. **What do you dislike about Lanes & Planes?** If a budget is exceeded, for example with a rental car, the entire input process must be repeated after the budget is approved. And often the prices change by a few cents. That should somehow be saved or simplified. **What problems is Lanes & Planes solving and how is that benefiting you?** I can independently book connections or accommodations at any time, even in case of cancellations. It is easy to use and quickly and legally calculates mileage allowance and additional meal expenses, which reduces errors and saves time. It used to be more complicated with Sixt or booking.com. ### 24. Efficient Business Travel Management **Rating:** 5.0/5.0 stars **Reviewed by:** Christina K. | Assistant of CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Lanes & Planes?** I highly recommend Lanes & Planes and would give the platform a clear grade of 1 (excellent). The software makes business travel management incredibly easy and efficient by combining booking, expense management, and travel organization in one intuitive platform. The user interface is modern and easy to navigate, the mobile app works reliably, and the automated receipt and expense handling saves a huge amount of time. Especially impressive is the all-in-one approach for flights, trains, hotels, and reporting. Customer support is fast, professional, and very helpful whenever assistance is needed. The onboarding process is smooth, and the platform integrates well into existing company workflows. Overall, Lanes & Planes is an outstanding solution for companies looking to simplify and optimize their business travel processes. Absolutely recommended! **What do you dislike about Lanes & Planes?** One small downside of Lanes & Planes is that some advanced features can take a bit of time to fully understand at the beginning, especially for new users. In addition, certain booking options or approval workflows could sometimes be more flexible and customizable. However, these are minor points compared to the overall quality and efficiency of the platform. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes solves the challenge of managing business travel, expenses, and receipts across multiple systems by combining everything into one centralized platform. Instead of using separate tools for booking flights, hotels, trains, and expense reporting, everything can be handled in one place. This benefits us by saving a significant amount of time, reducing manual work, and improving transparency for employees and finance teams. The automated receipt capture and expense processes help minimize errors and speed up reimbursements. In addition, the platform makes travel planning much more efficient and gives employees a smoother overall travel experience. ### 25. Central booking system that saves time and is easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Alex K. | WLL Servicetechniker, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Lanes & Planes?** For companies, I have bundled all bookings and at the same time employees of the platform as assistance. Thus, bookings for hotels, trains, or flights can be easily represented. Furthermore, all receipts for expenses and accounting-relevant items such as additional meal allowances can be documented and created in the system. The site is very clear and almost self-explanatory, easy to use. And if something doesn't work as desired, the support is very quick and competent to help. We have been using Lanes&Planes for years in the old company and there have never been any problems. **What do you dislike about Lanes & Planes?** The pages are no longer up-to-date after 30 minutes and I have to perform the search function again, otherwise I can't book. But normally, one stays on such a task and doesn't switch to other activities. **What problems is Lanes & Planes solving and how is that benefiting you?** Due to a company restructuring, there was a change in access. However, the support was able to help me directly, and I was online a few minutes later than planned. ### 26. Door-to-Door Trip Planning Made Easy with Lanes&Planes **Rating:** 4.0/5.0 stars **Reviewed by:** Carla A. | Process Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2026 **What do you like best about Lanes & Planes?** I like being able to plan my entire trip door to door, and I appreciate that Lanes&Planes also handles the flight check-in. **What do you dislike about Lanes & Planes?** Sometimes the same airport shows up under multiple names, which makes it hard to figure out which one is actually used for the flights you’re trying to book. **What problems is Lanes & Planes solving and how is that benefiting you?** I can book at the company’s expense without having to use a credit card or anything like that. It also checks me in for flights automatically, which saves me a lot of time. ### 27. Outstanding Support and Overall Satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela H. | International Mobility & Project Operations Specialist | VISA |Global Construction Compliance, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Lanes & Planes?** I would like to express my sincere appreciation for the outstanding support we received. The responses are exceptionally fast, precise, and solution‑oriented, and each step was handled with great professionalism, clear communication, and genuine care for the customer’s needs. What impressed me most was the balance of efficiency and friendliness—a level of service that is truly rare. Thank you very much for the excellent cooperation and the consistently reliable assistance. It is always a pleasure working with Lanes & Planes. **What do you dislike about Lanes & Planes?** Is nothing i could dislike, as we are trully satisfy overall **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes is replacing our old travel agency after 20 years. It’s a big change, but necessary to support mobility and global workforce deployment. ### 28. Top choice for travel & accommodation booking **Rating:** 5.0/5.0 stars **Reviewed by:** Lucía O. | Production Department, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Lanes & Planes?** Their software is very user-friendly, with a slick design that makes it easy to spot every adjustable feature when booking travel and accommodation for one or more people. I’ve been using it for work trips with my partner, and we’ve found some very good deals for traveling as a couple, which also helps our employer save a bit on expenses. Their support team is reachable through multiple channels, and I found that chatting with one of their agents was especially practical and helpful. **What do you dislike about Lanes & Planes?** Nothing, really. I did have a hard time figuring out how to book the same room for two guests, but I chatted with an agent and they helped me sort it out in no time. **What problems is Lanes & Planes solving and how is that benefiting you?** Their software cross-checks other booking platforms and organizes the information in a way that makes it quick and easy to compare prices and timetables, helping me save both money and time when it comes to booking. They also offer several ways to display and filter the different options, which I really appreciate. ### 29. Intuitive System for travel bookings with excellent in person support **Rating:** 4.5/5.0 stars **Reviewed by:** Christoph S. | Field Clinical Engineer International, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Lanes & Planes?** I enjoy the overall experience using the service, the bookings generally work smoothly, especially with simple "out-and-back" trips. The interface is clean and intuitive. I especially appreciate the quality of the customer service in case of issues or short term changes, very responsive and helpful. **What do you dislike about Lanes & Planes?** More complicated trips with multiple destinations require some manual fiddling and/ or breaking it up into multiple bookings. In some cases the filter options do not make a ton of sense. **What problems is Lanes & Planes solving and how is that benefiting you?** As a user it makes travel easy and comfortable, especially appreciated is the fact that all payments are taken care of and I don't have to worry about collecting receipts for hotels or flights. ### 30. Intuitive platform and reliable support for business trips **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Lanes & Planes?** What I like most about Lanes & Planes is the combination of an overall very intuitive platform and really strong customer support. The booking interface is clear and easy to understand, even without extensive training. Especially during the first use, the guided introduction helps to quickly find your way around. Overall, business trips and expenses can be organized in one place, which noticeably simplifies processes. I would particularly like to highlight the support: In a specific situation on site (hotel check-in abroad), there were uncertainties regarding cost coverage. The customer service agent reacted very professionally, calmly, and solution-oriented, directly communicated with the hotel, and ensured that I could check in anyway. The follow-up the next day also worked reliably. This type of support provides security, especially on business trips. Overall, the platform offers a good user experience and significantly facilitates the entire travel process. **What do you dislike about Lanes & Planes?** Partially, the filter and sorting functions in the booking view could be implemented a bit more flexibly and intuitively, so that one can find the appropriate options more quickly. Especially with larger selections, I wish for more fine-tuning here to be able to narrow down the results more precisely. In a specific travel situation abroad, I once relied on support to complete the hotel check-in smoothly. The customer support reacted very quickly, calmly, and professionally, communicated directly with the hotel, and enabled a solution so that I could check in without delay. The follow-up was also reliable and left a good impression. Overall, I see rather smaller optimization potentials in detail; however, the usage is stable, clear, and well-structured. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes is used in our company as a central platform for booking and handling business trips. For me personally, the focus is less on solving a specific "problem" and more on supporting a standardized, clear, and well-structured process. The platform consolidates travel bookings, approvals, and billing in one place, making everything traceable and efficiently manageable. This noticeably reduces the organizational effort in everyday work and ensures that processes remain transparent. I also find the support particularly helpful, as it responds quickly when needed and provides solution-oriented assistance. The interface is also very user-friendly, allowing you to work with it quickly without extensive training. ### 31. User-friendly travel management with intuitive booking and transparent cost overview **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Lanes & Planes?** Lanes & Planes is a user-friendly platform for business travel and travel expense management. Particularly positive are the intuitive operation, the centralized booking of trips, and the transparent cost overview. The automation of many processes saves time and reduces administrative effort. Overall, a modern and efficient solution for companies that want to digitize their travel management. **What do you dislike about Lanes & Planes?** There is a need for improvement in some areas regarding individual customization options and certain integrations. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes convinces with the simple and centralized handling of business trips and travel expenses. The platform reduces manual effort, creates transparency over costs, and supports standardized processes. This simplifies administrative tasks and saves valuable time. Overall, a modern and efficient solution for travel and expense management. ### 32. Outstanding Customer Service and an Easy All-in-One Booking Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Lanes & Planes?** I think the biggest USP of Lanes & Planes is its customer service. I really like that you can always reach someone when you have a question, and that issues are resolved very quickly. The whole team is also very friendly. On top of that, it’s great that the platform gives an overview of possible hotels, flights, etc. all in one place, which cuts down the time I spend searching for options online. The platform itself is very easy to use and easily understandable. **What do you dislike about Lanes & Planes?** Recently, I tried to book a flight, but the booking couldn’t be confirmed right away. However, customer service resolved the issue very quickly, and I received the confirmation the next day. When booking a hotel, I sometimes miss the option to add breakfast. Even though the hotel itself offers breakfast, I don’t always see that option in Lanes & Planes. **What problems is Lanes & Planes solving and how is that benefiting you?** For our company, handling bookings with Lanes & Planes is very straightforward. I no longer have to pay with my personal card upfront and then request reimbursement from the company, which makes things a lot easier. I also like that everything is in one place, so I don’t need to jump between several different websites to find what I need. ### 33. Travel plans quickly completed **Rating:** 5.0/5.0 stars **Reviewed by:** Frank E. | Architekt, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Lanes & Planes?** One reaches the destination quite quickly and can book trips. **What do you dislike about Lanes & Planes?** Unfortunately, the system is not running stably at the moment. When entering preferences for booking classes prior to the search, the program crashes. An appropriate note should be made immediately with a troublemaker. **What problems is Lanes & Planes solving and how is that benefiting you?** The problem of cumbersome searches for corresponding flights on various platforms is perfectly solved here, although the cheapest offers do not always come out. ### 34. Convenient Travel Booking with Rich Variety **Rating:** 4.5/5.0 stars **Reviewed by:** Ghada E. | technical office engineer/ structural BIM engineer , Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Lanes & Planes?** I like Lanes & Planes because it has an easy access platform that lets me view different means of transport. I also appreciate how it helped me change my ticket after booking with ease. I enjoy the many options and variety, especially the variety of transport means and accommodations, like accommodations and cars. I can navigate and choose between many options and easily compare prices, which is really helpful. The initial setup was so easy, which is a big plus. **What do you dislike about Lanes & Planes?** I don't like that you need to wait for an email confirmation and approval when trying to change tickets. I wish it could be done automatically. **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes for its easy access to different transport means and seamless ticket changes. It lets me navigate various options and compare prices easily. ### 35. Simple travel and expense management with fast support **Rating:** 4.5/5.0 stars **Reviewed by:** Torben H. | Arbeitstherapeut, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Lanes & Planes?** The travel booking and expense reporting are simple and well-structured. Receipts can be scanned easily, and tickets can be used online. If there are any issues, the chatbot provides immediate assistance; additionally, you receive very prompt feedback and suitable solution suggestions via the contact form. Overall, this significantly shortens the processes related to travel booking and expense reporting. **What do you dislike about Lanes & Planes?** At the beginning, it is a feeling out process. Even with the training, not all eventualities are covered, so you have to gradually familiarize yourself step by step at first. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes&Planes is helpful to me with all problems with the concierge service. This saves me a lot of searching and makes many things significantly easier. ### 36. Streamlined Business Travel with Effortless Booking **Rating:** 5.0/5.0 stars **Reviewed by:** Kemal S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Lanes & Planes?** I find booking flights much easier with Lanes & Planes as they automatically enter my credit card and passport information, making the process faster. It's handy to book flights, hotels, and everything else in one portal. The automatic check-in feature is a plus. For me, accessing the interface was easy. I think Lanes & Planes is definitely the best portal I have used so far, which is why I would rate it a 10. **What do you dislike about Lanes & Planes?** Nothing **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes to book flights and hotels in one portal. It offers automatic check-in and simplifies booking with pre-entered credit and passport details, making everything faster. ### 37. Intuitive Flight Booking That Makes Finding the Right Option Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Lanes & Planes?** The flight booking process feels very intuitive, and it’s easy to narrow down the options and find flights that match my preferences. **What do you dislike about Lanes & Planes?** I can’t think of any particular deficiencies. **What problems is Lanes & Planes solving and how is that benefiting you?** I had booked a flight, but a change in my meeting schedule meant I needed to modify my reservation. Since there were only three seats left on the new flight I wanted, I was concerned the change might not go through in time. However, the support team handled my request promptly and completed the change successfully within about two hours. Thanks to their quick response, I was able to secure the flight I preferred. ### 38. Strong hotel selection across Europe and fast, uncomplicated booking **Rating:** 4.0/5.0 stars **Reviewed by:** Patryck S. | New Accounts Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Lanes & Planes?** The selection of hotels is very good - and that across Europe. Booking through the portal is quick and straightforward. Flight bookings can also be conveniently supplemented with additional services, such as parking tickets. Additionally, automatic "approval processes" can be stored in the system. **What do you dislike about Lanes & Planes?** Parking tickets at airports are currently only bookable through a separate form. The overview of bookings and expenses is rather confusing and could be significantly improved. **What problems is Lanes & Planes solving and how is that benefiting you?** Quick and straightforward booking of hotels, flights, and rental cars – all in one portal. ### 39. Super platform for business trips: best prices and quick traffic comparisons **Rating:** 4.5/5.0 stars **Reviewed by:** Björn K. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Lanes & Planes?** Great platform for booking business trips. Various booking platforms are integrated for accommodations, so you get a clear display of different options and can find the best price more easily. Additionally, different modes of travel and transportation can be quickly and easily compared. Over Easter, I needed support for an Airbnb booking, and despite the holidays, the team responded very quickly. Very cool. **What do you dislike about Lanes & Planes?** Sometimes the platform does not recognize public addresses and then cannot find suitable connections. Additionally, public transport should be included as part of the journey to make the planning more complete. **What problems is Lanes & Planes solving and how is that benefiting you?** I want to plan and book a business trip quickly and easily in a single tool. Lanes & Planes does exactly that and helps me optimize the costs. ### 40. Efficient travel expense management with small improvement opportunities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Lanes & Planes?** I like the simple overview and that I can view and manage all our employees' trips. Thanks to Lanes & Planes, we can book the trips in one go and simultaneously submit and settle the travel expenses. We switched to Lanes & Planes because it is very convenient that travel expenses can be directly submitted and settled. **What do you dislike about Lanes & Planes?** - What doesn't work so well is that when I book a flight, I can't buy a train ticket to the airport in the same step. I have to book the flight ticket and the train ticket separately. - And although I have been registered for a long time, the introductory windows keep popping up for me. **What problems is Lanes & Planes solving and how is that benefiting you?** With Lanes & Planes, we can book trips in one go and simultaneously submit and settle travel expenses. ### 41. Convenient Travel Booking, Needs Improved Service Coordination **Rating:** 3.5/5.0 stars **Reviewed by:** Rick V. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Lanes & Planes?** I find Lanes & Planes easy and intuitive to book both trips and hotel stays, making it an all-in-one platform for all my travels. I appreciate that it's straightforward to use, as everything can be done by just the click of a button. Additionally, the setup was easy for me because my account was already created when I was onboarded. **What do you dislike about Lanes & Planes?** I experience the downside of Lanes & Planes where you can only add an additional service such as a bike on a train trip after purchasing the actual train trip. Not knowing whether there would be availability for the bike or not. **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes for company travel, enjoying its intuitive booking for trips and hotels. It's an all-in-one platform that simplifies travel planning with just a click. ### 42. Smooth booking process that just works. No need to pay for hotel or flight in advance. **Rating:** 4.0/5.0 stars **Reviewed by:** Fortec P. | Vertriebsleiter, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Lanes & Planes?** The booking process works smoothly. **What do you dislike about Lanes & Planes?** The homepage is not self-explanatory and intuitive. A guest booking is not immediately visible. The email notification indicating that approval requests have been received is missing. **What problems is Lanes & Planes solving and how is that benefiting you?** I don't have to search for hotels or flights on different portals; this is shown to me at a glance. I benefit from Lanes & Planes in such a way that I don't have to make any payments myself. ### 43. Simple, intuitive user guidance **Rating:** 4.5/5.0 stars **Reviewed by:** Jens S. | New Business Developement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2026 **What do you like best about Lanes & Planes?** The user interface is simple and intuitive. **What do you dislike about Lanes & Planes?** Filters are often reset, even though you don't want that at all. For example, when booking a trip and selecting the flight in the first step, offers for train and rail appear again for the return journey. **What problems is Lanes & Planes solving and how is that benefiting you?** All bookings in one place and I no longer have to advance travel expenses privately. ### 44. Outstanding Customer Support and an Easy-to-Use Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Subhash S. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Lanes & Planes?** The most helpful thing about Lanes & Planes is their customer support. I had an incident that I had booked flights for the wrong dates and I came to know abut it only when I received the web check-in confirmation email from Lanes & Planes. I tried to cancel the flight but they called me up and suggested that they can also rebook the flights at a desired future date without any additional cost to the company. The platform is so easy to use. The integration with the company payment works really well. **What do you dislike about Lanes & Planes?** Nothing that I can think of at the moment. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes is solving a problem for corporates to book flights for their employees. For us, earlier it would be a complex process for employees to choose and share their desired flights / hotels, the office administration would book it for the employees. There would be situations where back and forth communication is required between office management and employees. Lanes & Planes makes it easier for employees to book flights, hotels and trains at their convenience with all the rules related to approvals and budget limits are taken care of. ### 45. Efficient travel management with potential for improvement in hotel prices **Rating:** 4.0/5.0 stars **Reviewed by:** Tim K. | Praktikum, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Lanes & Planes?** I like the overview of Lanes & Planes and that I can book all mobility options with it. **What do you dislike about Lanes & Planes?** I find that the hotel prices are mostly not up-to-date, which slows down the booking process. **What problems is Lanes & Planes solving and how is that benefiting you?** I think it's great that with Lanes & Planes I can book all mobility options and that project managers can book themselves without needing a central person. ### 46. Easy Booking Options with Responsive L&P Support **Rating:** 5.0/5.0 stars **Reviewed by:** Eduard S. | Sustainability Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Lanes & Planes?** Easy to use, with multiple selection criteria when it comes to available booking options. Plus, if something seems unusual during the booking process, or even if bookings won´t automatically be confirmed, L&P support will care for solution. I´ve been using L&P in my business life for three years now and have completed all business travels with the help of this booking site. Also remarkable is the additon of the option to rent cars for business purposes. The app works well on smartphones and is easily integrated into systems. **What do you dislike about Lanes & Planes?** At this point in time there are no real negative aspects. **What problems is Lanes & Planes solving and how is that benefiting you?** First of all, the support team is always easy to reach out to and they do their best to understand the issue and help. ### 47. Fast Business Trip Booking and Smooth Expense Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2026 **What do you like best about Lanes & Planes?** It allows me to book my business trips quickly and easily. It’s also simple to collect expenses and sort them in the app for reimbursement. Whenever a booking can’t be approved directly, the Lanes&Planes team takes care of it and provides immediate responses and answers. **What do you dislike about Lanes & Planes?** They offer several options for configuring the personal profile, but I missed some of the finer tuning at the beginning, which I only discovered after my first trips. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes&PLANES is our company travel tool, and it speeds up the booking and reimbursement process a lot compared to the tool we used before. ### 48. Saves Time, but Costly Extras & Slow Approvals **Rating:** 3.0/5.0 stars **Reviewed by:** Lisette K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Lanes & Planes?** I like that with Lanes & Planes, my role has shifted to being only the admin, providing more of a support function rather than an assistant function. It saves me time as my colleagues can now book everything themselves instead of me booking everything manually via email. The initial setup was more on the easy side because we had an amazing implementation manager. **What do you dislike about Lanes & Planes?** The costs for adding further entities or extra features are a concern, as they cost extra. It's also a very long process to get a trip approved as soon as it's outside of budget. **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes to let my colleagues book their travel, saving me time from manual bookings. I appreciate shifting to an admin role, offering more support than being an assistant. ### 49. Effortless Travel Booking with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** julieta a. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Lanes & Planes?** I use Lanes & Planes to book flights, hotels, and travel for work trips, often with my colleagues. It saves me time and makes booking trips simple. I can organize travel and accommodation for myself and others without confusion. I like how easy it is to use; the interface is clear and the chat support is quick and very helpful. The interface helps me find and book trips quickly without confusion, and the chat support answers questions fast and solves any issues, making the process smooth. The initial setup was super easy and fast. I'm very happy to know this app and feel safe not making mistakes when traveling and organizing everything. **What do you dislike about Lanes & Planes?** I haven't had major issues. At first, I wasn't sure how to book a room for myself near the workspace, but the support team helped me quickly. **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes to book work trips, saving time and simplifying my travel plans. It organizes travel without confusion, and I find trips quickly with its easy interface. The chat support resolves issues fast, making the booking process smooth. ### 50. Fast, Easy One-Step Travel Booking with Strong Online Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Lanes & Planes?** It’s an easy, one-step tool that lets me book travel and hotels together as a single package. It is easy to use and very fast to confirm the bookings. Online support is strong and easy to reach. They are also very capable to provide available alternative solutions, when needed. There are AI responses into queries but it also quickly directs you to support team quickly. It acts more like a info collection tool for the problem. **What do you dislike about Lanes & Planes?** Sometimes some hotels cannot be found on the system. The option to external bookings is there but the partner network might be expanded. **What problems is Lanes & Planes solving and how is that benefiting you?** I can book my business trips and create expense reports easily without any fuss. Also it provides easy approval process for requested business trips. ## Lanes & Planes Discussions - [Lanes & Planes for trains, rental cars, and hotels: How does your booking work in everyday life?](https://www.g2.com/discussions/lanes-planes-fur-bahn-mietwagen-und-hotels-wie-lauft-eure-buchung-im-alltag) - 1 upvote - [View Lanes & Planes pricing details and edition comparison](https://www.g2.com/products/lanes-planes/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+02%3A40%3A07+-0500&secure%5Bsession_id%5D=0336344c-fc01-49d1-8fb9-326c0e8c9a64&secure%5Btoken%5D=83d71995444ef5440564d329682c697322dd1aa2b01641d2bce7409608624046&format=llm_user) ## Lanes & Planes Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [Datev](https://www.g2.com/products/datev/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) ## Lanes & Planes Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration - Credit Card Management **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Approval ** - Rules - Workflows - Submit **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance - Reporting/Analytics - Real-Time Analytics **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications - Expense Tracking **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking - Real-Time Reporting **Additional Functionality** - API - Dashboard - Approval Process Control - Financial Analysis - Dashboard Creation - Billing & Invoicing - Expense Claims - Budget Control - Generative AI - Reminders - Electronic Payments - Activity Dashboard - Multi-Currency - Real-Time Updates - Multi-Language - Customizable Reports - Spend Control - Reporting & Statistics - Mobile Access - Spend Analysis - Categorization/Grouping - Real-Time Data - Single Sign On - AI Copilot - Employee Self Service **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration ## Top Lanes & Planes Alternatives - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,141 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,046 reviews) - 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