--- title: Lanes & Planes Reviews meta_title: 'Lanes & Planes Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 234 reviews by the users' company size, role or industry to find out how Lanes & Planes works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 234 scale: '5' date_modified: '2026-08-13' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Lanes & Planes Reviews **Vendor:** Lanes & Planes **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 234 ## About Lanes & Planes Lanes & Planes is an end-to-end-platform that digitally maps the entire process from business travel booking to invoicing and analysis (available as Android & iOS app). Unlike different solutions which require using several tools for booking, receipt management, and accounting, Lanes & Planes provide a unified solution that covers all touchpoints in one place. The core differentiator is the "Single Creditor" principle: instead of managing hundreds of individual receipts and several supplier platforms, companies receive a single, consolidated invoice for all services booked (rail, air, hotel, car). This creates a fully digitalized workflow that replaces manual paperwork for both travelers and finance departments. The "Single Creditor" model centralizes all travel spend into a single, tax-compliant invoice, providing full cost control and daily controlling without requiring corporate credit cards. Companies automate entire travel and expense workflows, reducing administrative time by up to 80%. Direct travel costs are lowered by up to 30% through access to Europe’s largest B2B inventory and the elimination of traditional agency transaction fees. The solution provides real-time CO₂ reporting and calculation. Precise emission data is displayed directly during the booking process, enabling informed, sustainable choices. The platform also offers detailed post-trip analysis and the option to contribute to certified climate protection projects. Our Information Security Management System is certified to ISO 27001, and the Quality Management System for customer support is certified to ISO 9001. ## Lanes & Planes Pros & Cons **What users like:** - Users value the **excellent customer support** of Lanes & Planes, finding it practical and responsive when needed. (3 reviews) - Users find Lanes & Planes **very user-friendly** , making travel booking for individuals or groups seamless and efficient. (3 reviews) - Users appreciate the **easy booking process** of Lanes & Planes, finding it smooth and user-friendly for travel. (3 reviews) - Users praise the **user-friendly experience** of Lanes & Planes, making travel booking smooth and hassle-free. (2 reviews) - Users find Lanes & Planes to be a **super helpful tool** for booking transport and hotels efficiently. (2 reviews) - Convenience (1 reviews) - Ease of Understanding (1 reviews) - Quick Booking (1 reviews) - Users find Lanes & Planes to be a **fast and easy tool** for booking transport and hotels effortlessly. (1 reviews) **What users dislike:** - Users find the **confusing information** on nightly and total prices problematic during the booking process. (2 reviews) - Users find the **unclear pricing information** of Lanes & Planes confusing, especially when booking for multiple nights. (2 reviews) - Users experience some **booking issues** initially, but support agents effectively assist in resolving these challenges. (1 reviews) - Users experience **email issues** with Lanes & Planes, leading to confusion and frustration during travel bookings. (1 reviews) - Users struggle with **insufficient guidance** in Lanes & Planes, facing unclear booking options and frequent bugs. (1 reviews) - Users face significant **layout issues** with Lanes & Planes, making travel bookings and expense management frustrating and inefficient. (1 reviews) - Learning Curve (1 reviews) - Users find the **limited options** for bookings and amenities on Lanes & Planes quite frustrating and restrictive. (1 reviews) - Users find Lanes & Planes to have a **not intuitive interface** , causing frustration and inefficiencies during use. (1 reviews) - Time-Consuming (1 reviews) ## Lanes & Planes Reviews ### 1. Top-Notch, Responsive Support and an Easy-to-Interpret UI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Semiconductors | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Lanes & Planes?** The Support ist top notch and very responsive. The Ui Even if sometimes cluttered is easy to Interpret **What do you dislike about Lanes & Planes?** World map on landing page is so high contrast its basically unusable. No going back Option means sometimes starting Processes all over costing valuable time **What problems is Lanes & Planes solving and how is that benefiting you?** Allowing for clear cost overview regarding Travel costs and allows for economic booking. Streamlines the process for all employees ### 2. Easy, Immediate Booking for Business Trips in Minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Othmane B. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Lanes & Planes?** Very easy to use and immediate. I easily book my business trips in within 5/10 minutes **What do you dislike about Lanes & Planes?** nothing really that I noticed that I dislike **What problems is Lanes & Planes solving and how is that benefiting you?** Whenever I have a problem, I quickly receive supporto also during the weekend ### 3. Easy to use and very comfortable **Rating:** 4.0/5.0 stars **Reviewed by:** Amin A. | Ferienbeschäftigung, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2026 **What do you like best about Lanes & Planes?** That it is easy to use and very comfortable **What do you dislike about Lanes & Planes?** Sometimes fully booked hotels are displayed **What problems is Lanes & Planes solving and how is that benefiting you?** Quick and easy booking of hotels, DB, and flights ### 4. Intuitive, Fully Integrated, and Backed by Fabulous Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Lanes & Planes?** I like how intuitive the software is. It makes it easy to find hotels and travel options that match my parameters. In my company the software is fully integrated, so no issues logging in. The support is absolutely fabulous , you always get quick and helpful answers. **What do you dislike about Lanes & Planes?** There really is nothing that I as a user dislike about the software. **What problems is Lanes & Planes solving and how is that benefiting you?** For me as an employee, I can book the hotels and planes easily and stay within the guidelines my company set up. ### 5. Very Convenient and Easy to Use—Everything in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Kamil G. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Lanes & Planes?** It's very very convinient, everything in one place, easy to use **What do you dislike about Lanes & Planes?** To be honest, i didnt experience anything that i dislike about it so far **What problems is Lanes & Planes solving and how is that benefiting you?** Company travels, u got every possible transport method + possibility to book place to sleep ### 6. Professional, timely support – even with travel changes **Rating:** 5.0/5.0 stars **Reviewed by:** Helmar M. | Referent, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Lanes & Planes?** The platform provided great support and also notifies you of travel changes. In my case, it was a special rate at the desired hotel, which was then rebooked by the nice L&P colleagues. Everything went professionally and promptly. The booking tool is largely self-explanatory. **What do you dislike about Lanes & Planes?** I certainly did not try out all the functionalities because my concern was specific and straightforward. I do not recall any specific errors, deficiencies, or inconveniences. **What problems is Lanes & Planes solving and how is that benefiting you?** The processing of special prices in contingent bookings could be automated, thus reducing manual efforts at L&P and wait times for the booker. ### 7. Efficient Booking with Small Hurdles **Rating:** 5.0/5.0 stars **Reviewed by:** Andreas K. | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Lanes & Planes?** I like the clear filtering options and the easy handling of Lanes & Planes. With the filters, I quickly found the right hotel, which was also bookable. Additionally, the initial setup was quick and very easy. **What do you dislike about Lanes & Planes?** When I make the restriction, for example 'only with breakfast included', all other options without breakfast are still displayed. **What problems is Lanes & Planes solving and how is that benefiting you?** I find Lanes & Planes makes booking business trips quickly easier without long searches. The clear filters allow me to quickly find the suitable and bookable hotel. ### 8. Clear and simple: Lanes & Planes saves time on travel planning **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Lanes & Planes?** Lanes & Planes is clear and easy to use. The platform facilitates travel planning and saves time. **What do you dislike about Lanes & Planes?** Currently, I can't think of any specific points that I would rate negatively or urgently improve. **What problems is Lanes & Planes solving and how is that benefiting you?** Before using it, travel bookings had to be coordinated and organized through the travel department. With Lanes & Planes, I can make bookings directly myself, eliminating the need for coordination and significantly saving time. ### 9. Simple, quick booking and super-fast, competent support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Lanes & Planes?** Simple, quick, and straightforward booking, and if problems do arise, a super-fast and competent support. **What do you dislike about Lanes & Planes?** The only drawback, if it is one, is the logging in, which I find cumbersome, but which certainly also has its justification. **What problems is Lanes & Planes solving and how is that benefiting you?** I use it to book hotels for my business trips, and it really takes a lot of work off my hands. ### 10. Practical book-and-forget, but public transport booking is missing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Lanes & Planes?** Book-and-forget principle: I no longer have to think about submitting receipts. **What do you dislike about Lanes & Planes?** I cannot book public transport directly, but can only book trips from main station to main station. **What problems is Lanes & Planes solving and how is that benefiting you?** I save a lot of time on travel expense reports and no longer have to advance or lay out as much money. The scan function for paper receipts is particularly practical and saves additional time. ### 11. Works Fine and Lets Us Book Everything in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Niklas B. | Manufacturing Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Lanes & Planes?** Works fine, no complaints, can book everything there **What do you dislike about Lanes & Planes?** Approval workflows can be restrictive sometimes **What problems is Lanes & Planes solving and how is that benefiting you?** Channels all travelling needs in one platform ### 12. All-in-One Travel Booking with Back-Office Sync, but Repetitive Data Entry **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Lanes & Planes?** One tool for booking flights, hotels and rental cars. Administration sync'ed with my back office, so no need to spend time on expense notes to declare costs **What do you dislike about Lanes & Planes?** It takes quite a lot of time to fill in all the relevant details. It's not possible to save all my preferences (like plane instead of bus for transport). Running a new search requires to fill in all data again. Booking a hotel that is not close to where the plane lands is a bit cumbersome. **What problems is Lanes & Planes solving and how is that benefiting you?** I don't have to go to multiple applications or web pages to book my travel. I don't have to submit expense notes related to my travel to my back office ### 13. Transparent, service-oriented, and time-saving – modern travel management with Lanes & Planes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Lanes & Planes?** What is convincing to me is the transparency and service orientation: Employees immediately find the right connections, prices are clearly visible, and travel policies are automatically taken into account. This reduces inquiries and saves a lot of time. The support deserves great praise. In case of questions, the team responds quickly, friendly, and solution-oriented. It is clear that customer orientation and user-friendliness are at the forefront. Through Lanes & Planes, we were able to optimize internal processes, better control costs, and reduce overall travel stress for our employees. A truly thoroughly recommendable solution for modern, digital travel management. **What do you dislike about Lanes & Planes?** The technical booking system rarely hangs. It happened in absolute exceptional cases, which is normal for a booking platform. It runs very stably. Complaining at a high level :-) **What problems is Lanes & Planes solving and how is that benefiting you?** A flight could not be booked: the service staff had to intervene manually and confirmed my chosen flight afterwards. ### 14. Fast Booking Confirmations and Friendly, Helpful Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Islam M. | Sales & Alliance Manager - Middle East and Africa , Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Lanes & Planes?** fast confirmation of hotels or train bookings, friendly and helpful customer service **What do you dislike about Lanes & Planes?** in some cases they don't cover hotel tax fees, which make me do a self payment for it and then get it reimbursed later **What problems is Lanes & Planes solving and how is that benefiting you?** shorten the time to find the most suitable transportation or accomedation. ### 15. All-in-One Travel Booking Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Stefan K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Lanes & Planes?** I like that Lanes & Planes is an integrated platform that offers everything from a single source and in one tool. This eliminates the long search on different websites or portals. Additionally, billing is done directly through the company, so I don't have to pay in advance. **What do you dislike about Lanes & Planes?** Sometimes flights or hotels are cheaper directly with the respective provider, but sometimes the search takes a little long. **What problems is Lanes & Planes solving and how is that benefiting you?** I find that Lanes & Planes makes it easier to search for connections and book flights and hotels. It saves me from long searches on different websites, offers everything from a single source, and allows direct billing through the company without advance payments. ### 16. Effortless Travel Management with Lanes & Planes **Rating:** 4.5/5.0 stars **Reviewed by:** Andreas H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Lanes & Planes?** I like Lanes & Planes because it's easy to use and allows paperless submission of claims. I don't need a credit card for bookings, which is great because it doesn't use up my card limit. I can easily book any travel arrangement and submit expense claims instantly without collecting physical slips and receipts. The initial setup was very easy too, with a personal contact guiding us through the process and providing training. **What do you dislike about Lanes & Planes?** Sometimes prices for flights or hotels are a bit cheaper on other platforms. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes simplifies travel booking and expense claims. I can book travel easily, submit claims instantly without paper, and book without affecting my credit card limit. ### 17. Lanes & Planes: Intuitive and Makes Travel Management Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander B. | Geschäftsführer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Lanes & Planes?** Lanes & Planes is very easy to use, very intuitively. Makes my life easier, as a traveller as well as a manager **What do you dislike about Lanes & Planes?** Two-factor-login (browser) takes time, so better use the App ;-) **What problems is Lanes & Planes solving and how is that benefiting you?** Planning my trips, booking the best solutions (at fair rates!), and claiming the expenses - all in one place ### 18. Quick Phone Support and Dedicated Staff **Rating:** 4.0/5.0 stars **Reviewed by:** Marc L. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2026 **What do you like best about Lanes & Planes?** Quick reaction, via phone. Very dedicated staff (Ms Neumann) **What do you dislike about Lanes & Planes?** Usability with first booking (only wanted to book flight and no hotel) was not very clear **What problems is Lanes & Planes solving and how is that benefiting you?** Supported with customs issue, when I was not sure, if I can carry along food item to Japan ### 19. Effortless Business Trip Management with Lanes & Planes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Lanes & Planes?** I like how Lanes & Planes allows me to do everything in one place and see the status of everything. The receipts automatically come to both my personal and work email, which is convenient. I also appreciate that I'm able to see the cost of every trip and forward it for manager approval very quickly. **What do you dislike about Lanes & Planes?** It does not save my search preferences and filters **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes to book business trips. It's very automatic and lets me do everything in one place. I can see the cost of every trip, and the receipts come automatically to my email, making it easy to forward for approval. ### 20. Quickly and easily book everything – with a fair price and very fast support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Lanes & Planes?** You can book everything in one software, whether it's a flight, rental car, or hotel. It's super fast and easy, and the customer support is very quick. For example, when I compare the prices of Airbnb directly with L&P, the price of L&P seems very fair to me. **What do you dislike about Lanes & Planes?** I can't really think of much about that right now. **What problems is Lanes & Planes solving and how is that benefiting you?** The approvals happen very quickly. A maximum budget can be set for the employees. If this is exceeded, one can still request and it can be approved. This uniformity saves us a lot of time and work. ### 21. Faster, reliable support and easy booking & travel expense accounting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Capital Markets | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Lanes & Planes?** Super fast service when there are "problems". The support is always easily reachable, responds promptly, and provides reliable assistance. The booking option is also understandable, clear, and quick to handle. Likewise, the travel expense accounting via Lanes & Planes is simple and self-explanatory. **What do you dislike about Lanes & Planes?** Due to the multitude of providers, it is sometimes a bit confusing. Additionally, hotels are often shown as available, but as soon as I select the hotel, the rates are disabled. **What problems is Lanes & Planes solving and how is that benefiting you?** We no longer need central travel planning through L&P. ### 22. Lightning-Fast Support and a Smooth Experience with Lanes & Planes **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia H. | Data Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Lanes & Planes?** Very fast response time from support team **What do you dislike about Lanes & Planes?** I can not think of anything that I dislike about Lanes & Planes **What problems is Lanes & Planes solving and how is that benefiting you?** It supports employees with booking and paying for hotels, flights, etc. ### 23. Good tool for the travel management of the entire team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Lanes & Planes?** The tool is intuitive and user-friendly - especially helpful when looking for accommodation near the destination without local knowledge. The customer support is remarkable and deserves to be particularly highlighted. **What do you dislike about Lanes & Planes?** The filter functions and personal settings for the hit list are not always synchronized and could be improved. **What problems is Lanes & Planes solving and how is that benefiting you?** Travel planning now takes only a fraction of the time it did without Lanes&Planes. Convenient check-in at the hotel through upfront cost coverage also facilitates the subsequent billing of travel expenses. ### 24. Book easily and plan your travels relaxed **Rating:** 4.5/5.0 stars **Reviewed by:** Florian Z. | Senior Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Lanes & Planes?** You can easily book yourself in, compare offers, and plan the trip at your leisure. For me, it's a completely successful tool. **What do you dislike about Lanes & Planes?** The selection could be larger, sometimes you don't find enough hotels. **What problems is Lanes & Planes solving and how is that benefiting you?** I can plan my trip completely and don't have to do anything outside the app anymore. ### 25. Chat Assistant Helped Resolve a Complicated Issue Quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Michał P. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Lanes & Planes?** help from a chat assistant and the swift resolution of a rather complicated matter. The cancellation of the incorrectly booked flight and the rebooking following the cancellation went very smoothly **What do you dislike about Lanes & Planes?** I have no complaints about the performance of either the platform or the assistants. **What problems is Lanes & Planes solving and how is that benefiting you?** quick flight bookings and centralised payments ### 26. Simple and Structured Travel and Expense Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Lanes & Planes?** I think it's great that we have a contact person for everything at Lanes & Planes. The platform makes it easier to handle everything. I can book my business trip, the hotel, and the connection through it, as well as settle the expenses. Everything is very structured. Additionally, I am very satisfied with the presentation of the overview. I find the explanatory videos quite good and also sufficient. The setup was very easy, and if you have trouble, you have the option to get help through support. **What do you dislike about Lanes & Planes?** I have no negative aspects. **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes to handle business trips, bookings, and expense reports. It makes everything easier and very structured. ### 27. Clear and helpful: Booking confirmations via email **Rating:** 5.0/5.0 stars **Reviewed by:** Soufyane J. | Berater, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Lanes & Planes?** Clarity as well as emails after booking. **What do you dislike about Lanes & Planes?** During the booking, it takes 30 seconds instead of 60. **What problems is Lanes & Planes solving and how is that benefiting you?** Quick booking, quick confirmation – that saved me time. ### 28. Good alternatives, but too few presets and not very accommodating service **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Lanes & Planes?** Lanes & Planes enables access to various platforms and seemingly searches for the best alternatives. **What do you dislike about Lanes & Planes?** - Too few options for presetting one's own preferences - the period for future bookings is too short the service does not respond to concerns **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes solves the booking of hotels, flights, and train journeys ### 29. Lanes & Planes: Intuitive and easy to understand **Rating:** 4.0/5.0 stars **Reviewed by:** Sina H. | Team Lead Workplace Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Lanes & Planes?** Lanes & Planes is a very intuitive tool and therefore easy to understand. **What do you dislike about Lanes & Planes?** The design could be made somewhat more modern overall. **What problems is Lanes & Planes solving and how is that benefiting you?** Overall, it is just very intuitive, both for the user and the travel team behind it, approval rules can be easily integrated. ### 30. Easy to Use with Fast, Responsive Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ashwin S. | Food Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Lanes & Planes?** It’s easy to use, and customer service was quick to respond when there was an issue. **What do you dislike about Lanes & Planes?** It would be helpful if it showed multiple travel options. For example, when I tried to book a journey, it only showed flight options, while Google also showed train options. **What problems is Lanes & Planes solving and how is that benefiting you?** It helps make business travel easier and more convenient. ### 31. Simple hotel booking system with fast support **Rating:** 4.5/5.0 stars **Reviewed by:** Rolf D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Lanes & Planes?** I appreciate the simple and clear design of Lanes & Planes, which significantly facilitates the booking of hotels for our employees. A wide selection of available hotels with different rates is displayed. The support is always eager to resolve any issues that arise and takes care of solutions quite quickly if a hotel is not immediately bookable. The initial setup was good and easy. **What do you dislike about Lanes & Planes?** For my purposes, it is completely sufficient, as there are no problems that, in my opinion, urgently need to be solved. **What problems is Lanes & Planes solving and how is that benefiting you?** I find it easy to book hotels with a wide selection and different rates. The support is helpful with problems. ### 32. Fast customer service and easy booking on a clear website **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa J. | Vertrieb, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Lanes & Planes?** The quick response and communication from customer service! And of course, the easy booking of flights, etc. Not complicated at all and a clear website. **What do you dislike about Lanes & Planes?** nothing - I am satisfied - completely satisfied **What problems is Lanes & Planes solving and how is that benefiting you?** Booking inquiries regarding my flight - extra luggage, etc. ### 33. Effective travel management, need for improvement in UX **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Lanes & Planes?** I like the extensive user management of Lanes & Planes, and that you can store comprehensive travel policies there. The billing works very, very well. Additionally, the initial setup was very straightforward and was completed quickly. **What do you dislike about Lanes & Planes?** The UX of Lanes & Planes could be further improved. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes has harmonized previously used different booking platforms and reduced the effort in collecting invoices and travel expense reports for employees. ### 34. Clear and everything in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Borris O. | Teamlead Risk Management, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Lanes & Planes?** Clarity and One-Stop-Shop Approach **What do you dislike about Lanes & Planes?** Login link on PC occasionally does not work **What problems is Lanes & Planes solving and how is that benefiting you?** Booking research and booking process in an environment without system interruption saves time. Support helps reliably and quickly with problems. ### 35. Easy-to-Use Travel Planning That Saves Time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Lanes & Planes?** Lanes & Planes is very easy to use and saves a lot of time. The platform makes business travel planning simple, and everything is organized in one place. **What do you dislike about Lanes & Planes?** Some advanced features take a bit of time to learn, and the interface can feel slightly overwhelming at first. However, it becomes much easier with regular use. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes saves time by centralizing business travel booking, approvals, and expense management in one platform. It makes travel planning more efficient and reduces manual work. ### 36. Simple Booking, Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Janis M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Lanes & Planes?** I like about Lanes & Planes that I can book everything in one place, and the easy operation is really advantageous. The interface with the German railway offers great added value and makes it unnecessary to use numerous platforms to search for hotels, compare prices, and book. The setup was also very simple and intuitive. **What do you dislike about Lanes & Planes?** Unfortunately, you can no longer change comments on displays and have to inconveniently delete and recreate the display. Additionally, I would like to be able to set the time zone, as the time of the comments is incorrect! **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes allows me to book hotels and train tickets without using multiple platforms, which is valuable due to the interface with Deutsche Bahn. ### 37. Intuitive user interface with excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Meric K. | IT Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Lanes & Planes?** I like that the interface of Lanes & Planes looks very good. It is straightforward, fast, and pleasant to use. The user interface is very intuitive and you immediately know where to click. The recommendations are mostly accurate and suitable. Additionally, customer support responds very quickly. The initial setup was super easy; I just had to log in with my server account. **What do you dislike about Lanes & Planes?** Sometimes the performance of the website is very slow. But very rarely. **What problems is Lanes & Planes solving and how is that benefiting you?** I can easily manage bookings for my valued business trip. ### 38. Intuitive Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Romana E. | Administrative Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Lanes & Planes?** I use Lanes & Planes for booking business trips for myself and my managers. I appreciate the intuitive platform and the good overview it provides. The easy workflows make the process smooth. I also like the chat with customer service, which is very helpful. **What do you dislike about Lanes & Planes?** Speed in reaching someone. By email, a response often comes 1-2 days later, which is too late for travel issues. **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes for business trips, it offers a good overview of bookings and hotel reservations. Their intuitive platform and easy workflows are helpful. ### 39. Simply book flights, DB, hotels & local transport in one complete booking **Rating:** 5.0/5.0 stars **Reviewed by:** Petra S. | head of accounting & treasury, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Lanes & Planes?** Total booking of flights, DB including hotels and local transport connections **What do you dislike about Lanes & Planes?** Querying for hotels and connections takes quite a long time **What problems is Lanes & Planes solving and how is that benefiting you?** Always a tax-compliant invoice. No follow-up with employees, no requesting invoices, tickets, etc. ### 40. Simple, fast service with efficient booking **Rating:** 5.0/5.0 stars **Reviewed by:** Maximilian S. | Azubi, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Lanes & Planes?** Simple and fast service. Efficient booking. **What do you dislike about Lanes & Planes?** There is nothing that I don't like :) **What problems is Lanes & Planes solving and how is that benefiting you?** Quick and easy flight and hotel booking. Simple and accessible customer service. ### 41. All-in-One Hotel & Transport Booking With Great Price Comparisons **Rating:** 4.5/5.0 stars **Reviewed by:** David P. | Employee in pharmaceutical Wholesale, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Lanes & Planes?** In one app you can find bookings for hotels AND transportation at the same time. There are several booking hosting platforms to be checked for the best price. **What do you dislike about Lanes & Planes?** Looking for a stay for several nights you find the summary given in price per night and sometimes in a total price. This is confusing. **What problems is Lanes & Planes solving and how is that benefiting you?** L&P has a good help desk which is mostly very fas in having a solution for you. Normally it works automatically. ### 42. Booking Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Elisa B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Lanes & Planes?** I find Lanes & Planes to be fast, easy, and intuitive. Help is there whenever needed, making it reliable. I also appreciate that I can book without having to pay upfront and get reimbursed later. The responsiveness is good, especially when a simple independent booking leaves questions open. **What do you dislike about Lanes & Planes?** I'm not able to add a Deutschland ticket to my profile. This means I cannot use the functions to book train tickets and I still have to pay for these privately. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes helps with cancellations, payments, and incomplete bookings. It's fast, easy, and intuitive, providing help when needed. I can book without paying upfront, which is great. ### 43. Easy Managed Booking with Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Lanes & Planes?** It’s easy to find hotels with company agreements and the booking process is managed for me. I also like not having to expense hotel and travel costs. Customer service is great, especially when I have special requests. **What do you dislike about Lanes & Planes?** That it always shows you all hotels available and does not filter your preferences/favorites first. **What problems is Lanes & Planes solving and how is that benefiting you?** It facilitates finding and booking business travels and assists me while on the trip. Amazing tool! ### 44. All-in-One Travel Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Luka D. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Lanes & Planes?** An all-in-one travel platform with access to B2B deals. **What do you dislike about Lanes & Planes?** UI could be better esthetically, some options not intuitive **What problems is Lanes & Planes solving and how is that benefiting you?** Booking corporate travel ### 45. Clear travels with versatile options **Rating:** 5.0/5.0 stars **Reviewed by:** Christiane K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Lanes & Planes?** I appreciate the good clarity of the Lanes & Planes app, which allows me to quickly find upcoming and past trips. I also like the wide selection, especially regarding different types of accommodations and the ability to book train tickets. The easy setup via a link was also a big plus. **What do you dislike about Lanes & Planes?** Few apartments on offer, it seems to me. **What problems is Lanes & Planes solving and how is that benefiting you?** I compare many offers with one click, have a wide selection of accommodations and train tickets, and find a quick overview of trips. ### 46. Helpful Service Team, but Slow Searches Make Hotel Booking Harder **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Lanes & Planes?** Serviceteam is always helpfull and open for solutions. **What do you dislike about Lanes & Planes?** Long loading times for new searches. Looking for hotels is sometimes difficult and not so easy compared to example booking.com **What problems is Lanes & Planes solving and how is that benefiting you?** One stop shop for allmost all travel bookingd ### 47. High Automation, Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Andreas H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Lanes & Planes?** I like the high level of automation of Lanes & Planes and the relatively easy use. Previously, it was cumbersome to make bookings, and a lot of manual work was required, but with Lanes & Planes, it has become significantly easier. Additionally, the support helped me quickly and easily with the cancellation of a flight. **What do you dislike about Lanes & Planes?** The interface to Personio does not offer particularly great added value. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes solves some organizational problems for me and makes bookings significantly easier. The support team helped me quickly and easily with a flight cancellation. Additionally, I appreciate the high level of automation and the ease of use, which reduces the manual effort. ### 48. Comprehensive strong service: Quick rebooking and top support at Lanes & Planes **Rating:** 5.0/5.0 stars **Reviewed by:** Martina F. | Disponentin Teamkoordinatoren, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Lanes & Planes?** Lanes & Planes impresses with an all-around strong service. I would particularly like to highlight the quick and uncomplicated rebooking – even last-minute changes are implemented reliably and efficiently. The support is always easily reachable, friendly, and truly solution-oriented. Overall, I am very satisfied and can definitely recommend Lanes & Planes. **What do you dislike about Lanes & Planes?** I can't think of anything I don't like, so far everything is great. **What problems is Lanes & Planes solving and how is that benefiting you?** I had to reschedule a trip several times and they helped me a lot. ### 49. Lanes & Planes: Fast, clear, and uncomplicated travel planning **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Lanes & Planes?** Lanes & Planes is very user-friendly and makes travel planning quick, clear, and uncomplicated. **What do you dislike about Lanes & Planes?** So far, I haven't noticed anything negative. Overall, I am very satisfied. **What problems is Lanes & Planes solving and how is that benefiting you?** The platform saves time, simplifies travel planning, and ensures a clear booking process. ### 50. Wide Travel Selection, Fair Prices, and Awesome Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Stefan J. | Director / Head of Operations Custodian, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Lanes & Planes?** Wide selection of travel options Awesome Customer Service when things go wrong! Fair prices **What do you dislike about Lanes & Planes?** Some weirdo-combinations of other providers like Expedia or google flights cannot be reproduced on Lanes&Planes **What problems is Lanes & Planes solving and how is that benefiting you?** Travel arrangements for our staff including full expense management ## Lanes & Planes Discussions - [Lanes & Planes for trains, rental cars, and hotels: How does your booking work in everyday life?](https://www.g2.com/discussions/lanes-planes-fur-bahn-mietwagen-und-hotels-wie-lauft-eure-buchung-im-alltag) - 1 upvote - [View Lanes & Planes pricing details and edition comparison](https://www.g2.com/products/lanes-planes/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+08%3A31%3A29+-0500&secure%5Bsession_id%5D=6a964e14-726b-477e-854b-9054a96a6fbe&secure%5Btoken%5D=3ed0712fec24ed2a838af1d433f7a461e9e5f92b0038972d05a8d99859a224f0&format=llm_user) ## Lanes & Planes Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [Datev](https://www.g2.com/products/datev/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) ## Lanes & Planes Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality - Accounting Integration - Third-Party Integrations **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Approval ** - Rules - Workflows - Submit **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance - Reporting/Analytics - Real-Time Analytics **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications - Expense Tracking - Real-time Alerts **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking - Real-Time Reporting **Additional Functionality** - API - Dashboard - Approval Process Control - Financial Analysis - Dashboard Creation - Billing & Invoicing - Expense Claims - Budget Control - Generative AI - Reminders - Electronic Payments - Activity Dashboard - Multi-Currency - Real-Time Updates - Multi-Language - Customizable Reports - Spend Control - Reporting & Statistics - Mobile Access - Spend Analysis - Categorization/Grouping - Real-Time Data - Single Sign On - AI Copilot - Employee Self Service **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration ## Top Lanes & Planes Alternatives - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,141 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,048 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - 4.6/5.0 (2,025 reviews)