--- title: Lanes & Planes Reviews meta_title: 'Lanes & Planes Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 227 reviews by the users' company size, role or industry to find out how Lanes & Planes works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 227 scale: '5' date_modified: '2026-08-06' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Lanes & Planes Reviews **Vendor:** Lanes & Planes **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 227 ## About Lanes & Planes Lanes & Planes is an end-to-end-platform that digitally maps the entire process from business travel booking to invoicing and analysis (available as Android & iOS app). Unlike different solutions which require using several tools for booking, receipt management, and accounting, Lanes & Planes provide a unified solution that covers all touchpoints in one place. The core differentiator is the "Single Creditor" principle: instead of managing hundreds of individual receipts and several supplier platforms, companies receive a single, consolidated invoice for all services booked (rail, air, hotel, car). This creates a fully digitalized workflow that replaces manual paperwork for both travelers and finance departments. The "Single Creditor" model centralizes all travel spend into a single, tax-compliant invoice, providing full cost control and daily controlling without requiring corporate credit cards. Companies automate entire travel and expense workflows, reducing administrative time by up to 80%. Direct travel costs are lowered by up to 30% through access to Europe’s largest B2B inventory and the elimination of traditional agency transaction fees. The solution provides real-time CO₂ reporting and calculation. Precise emission data is displayed directly during the booking process, enabling informed, sustainable choices. The platform also offers detailed post-trip analysis and the option to contribute to certified climate protection projects. Our Information Security Management System is certified to ISO 27001, and the Quality Management System for customer support is certified to ISO 9001. ## Lanes & Planes Pros & Cons **What users like:** - Users value the **excellent customer support** of Lanes & Planes, finding it practical and responsive when needed. (3 reviews) - Users find Lanes & Planes **very user-friendly** , making travel booking for individuals or groups seamless and efficient. (3 reviews) - Users appreciate the **easy booking process** of Lanes & Planes, finding it smooth and user-friendly for travel. (3 reviews) - Users praise the **user-friendly experience** of Lanes & Planes, making travel booking smooth and hassle-free. (2 reviews) - Users find Lanes & Planes to be a **super helpful tool** for booking transport and hotels efficiently. (2 reviews) - Convenience (1 reviews) - Ease of Understanding (1 reviews) - Quick Booking (1 reviews) - Users find Lanes & Planes to be a **fast and easy tool** for booking transport and hotels effortlessly. (1 reviews) **What users dislike:** - Users find the **confusing information** on nightly and total prices problematic during the booking process. (2 reviews) - Users find the **unclear pricing information** of Lanes & Planes confusing, especially when booking for multiple nights. (2 reviews) - Users experience some **booking issues** initially, but support agents effectively assist in resolving these challenges. (1 reviews) - Users experience **email issues** with Lanes & Planes, leading to confusion and frustration during travel bookings. (1 reviews) - Users struggle with **insufficient guidance** in Lanes & Planes, facing unclear booking options and frequent bugs. (1 reviews) - Users face significant **layout issues** with Lanes & Planes, making travel bookings and expense management frustrating and inefficient. (1 reviews) - Learning Curve (1 reviews) - Users find the **limited options** for bookings and amenities on Lanes & Planes quite frustrating and restrictive. (1 reviews) - Users find Lanes & Planes to have a **not intuitive interface** , causing frustration and inefficiencies during use. (1 reviews) - Time-Consuming (1 reviews) ## Lanes & Planes Reviews ### 1. Solid tool for business trips **Rating:** 4.0/5.0 stars **Reviewed by:** Julia S. | Teamassistentin Mobility Management, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Lanes & Planes?** I like that I have consolidated all travel services into a single tool, and thus find everything clearly in one place. **What do you dislike about Lanes & Planes?** The confirmations sometimes arrive very late, or my requests are not properly understood. **What problems is Lanes & Planes solving and how is that benefiting you?** When I have inquiries or need additional services at hotels, Lanes&Planes handles all the correspondence. This saves me valuable working time. ### 2. Simple, clear booking with helpful service **Rating:** 5.0/5.0 stars **Reviewed by:** Michael W. | Managementberater, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Lanes & Planes?** The booking is simple and clear - both on the laptop and on the phone. Additionally, I can manage my expenses digitally and if I have any questions, the service is good and helpful. **What do you dislike about Lanes & Planes?** Personal preferences for bookings (standards) could be set in even more ways. **What problems is Lanes & Planes solving and how is that benefiting you?** Time savings, as everything is in one place ### 3. Very clear and well-structured – everything top so far **Rating:** 5.0/5.0 stars **Reviewed by:** Daria P. | Hausdame, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Lanes & Planes?** The platform reminds me of vacation booking platforms. It is very clear and well-structured, so you can find your way around quickly. **What do you dislike about Lanes & Planes?** Hard to say – so far everything is great. Sometimes the instructional videos are a bit confusing, but still helpful and necessary. **What problems is Lanes & Planes solving and how is that benefiting you?** I no longer have to go to other people to take care of my concerns. Instead, I can do everything myself on the PC and don't have to burden anyone with it. ### 4. Simple Booking with Smaller Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** C. B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Lanes & Planes?** I really like the intuitive and easy operation of Lanes & Planes. It's great that everything is available through one provider, which saves me from filling out all internal positions and forms. I especially appreciate the possibility of personal contact when special questions or requests arise. The personal contact was great and fast, especially when I had to organize a larger group trip for our company. **What do you dislike about Lanes & Planes?** To access the user account, one must know where the button is 'hidden'. It would make sense to provide a button on the landing page that takes you directly to the user account. **What problems is Lanes & Planes solving and how is that benefiting you?** With Lanes & Planes, I can handle all business travel bookings through one provider without having to use many internal departments and forms. ### 5. Quick, Clear, and Simple for Business Trips **Rating:** 5.0/5.0 stars **Reviewed by:** Andreas H. | Geschäftsführer Technik und Berufsbildung, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Lanes & Planes?** I find Lanes & Planes fast, clear, and simple. The help with hotel searches and the support with cost coverage are great. The concierge service is particularly helpful and straightforward, especially when a hotel allotment is provided. Inquiries are answered quickly, which I really appreciate. The initial setup of the tool was easy, and everything has worked for me so far. **What do you dislike about Lanes & Planes?** Not all hotel rooms are always bookable. But that's no problem for us. **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes to find hotels, view train schedules, and cover travel expenses. It is fast, clear, and efficiently supports hotel inquiries. ### 6. Seamless business travel planning with room for improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Oliver S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Lanes & Planes?** I appreciate that with Lanes & Planes I can plan my business trips self-regulatingly and receive useful advice from experts. I particularly like the ability to filter and sort all important features for me in one portal, which allows me to make quick decisions. This function helps me to cater individually to my needs and makes it easier to choose hotels and other travel details. **What do you dislike about Lanes & Planes?** In terms of clarity, there should be a simpler menu navigation when booking a hotel. A more targeted selection of steps in a pop-up window would be helpful, especially if you only need a hotel and have a company car. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes offers me a seamless process between mobility and accommodation during business trips and provides competent contacts at any time. ### 7. Easy-to-Use All-in-One Platform for Business Travel and Expense Management **Rating:** 5.0/5.0 stars **Reviewed by:** Merve F. | Project Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Lanes & Planes?** Easy-to-use platform that simplifies business travel booking, expense management, and approvals in one place, saving time and improving transparency **What do you dislike about Lanes & Planes?** Occasional booking limitations and approval workflows can be a bit restrictive, but overall the platform works well. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes streamlines travel booking, approvals, and expense management in one platform, reducing administrative effort and making business travel more efficient ### 8. Top solution for uncomplicated travel booking **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea H. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Lanes & Planes?** What I like best about Lanes & Planes is the simple and intuitive travel booking. The platform saves time, offers a wide range of travel options, and makes organizing business trips straightforward and transparent. A reliable tool that significantly eases the daily travel routine. **What do you dislike about Lanes & Planes?** Currently, there are no major points of criticism. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes simplifies the entire process of business travel booking and consolidates all relevant travel options on one platform. This saves me time in planning, gives me a transparent overview of my travels, and allows me to make bookings quickly and easily. This makes travel organization significantly more efficient and pleasant. ### 9. Convenient Business Travel Bookings with Room for Speed Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar D. | Project consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Lanes & Planes?** I like that Lanes & Planes makes it easy to search for flights on one site without having to navigate different websites. The ability to create a profile that saves my preferences is really helpful. I also find the initial setup to be very easy. **What do you dislike about Lanes & Planes?** Sometimes I'm frustrated as it's a little bit slow and doesn't connect. **What problems is Lanes & Planes solving and how is that benefiting you?** I don't have to search different sites for flights; everything is on one site. I can create a profile, save my preferences, and search easily. Invoicing is simplified as it's all in one place. ### 10. Extremely user-friendly: Travel documents and updates available for everyone at any time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Lanes & Planes?** The incredibly user-friendly interface and the app for all employees or travelers. It helps us immensely in travel management that every employee can access their travel documents at any time and updates become visible immediately. **What do you dislike about Lanes & Planes?** We often need holiday apartments for our fitters. However, the handling is not optimal for us and not nearly as detailed as with Airbnb. Also, the sometimes varying prices for flight tickets mean extra work for us, as we have to check again with the respective airlines. However, we are already in contact with support on this issue. **What problems is Lanes & Planes solving and how is that benefiting you?** For our technicians, we often need solutions at very short notice – both for accommodations and flights. Even though the support is always there for us, it sometimes just takes too long for everything to be resolved. ### 11. Everything for travel booking in one place – hotel, train, and flight **Rating:** 4.0/5.0 stars **Reviewed by:** Paul . | Unternehmensberater, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Lanes & Planes?** On the platform, I can book everything for my travels – from the hotel to train tickets to the flight ticket. **What do you dislike about Lanes & Planes?** Not all hotels are displayed immediately, and for some hotels, you must first search for the available option. **What problems is Lanes & Planes solving and how is that benefiting you?** On a single platform, I can relatively easily book everything for my travels. ### 12. Clear & transparent prices – tariff details for checked baggage partly unclear **Rating:** 3.5/5.0 stars **Reviewed by:** Laura K. | HR Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Lanes & Planes?** very clear, prices quickly and transparently viewable :) **What do you dislike about Lanes & Planes?** Representation of what is included in the respective flight fare, e.g., which pieces of luggage, is not always correctly displayed. **What problems is Lanes & Planes solving and how is that benefiting you?** quickly find the best means of travel, e.g., flight vs. train; good overview of hotels and a wide variety when it comes to hotels/accommodations ### 13. Efficient Travel Management with Fast Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Benno S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Lanes & Planes?** I appreciate Lanes & Planes as a one-stop shop for all travel-related matters. I really like the fast, competent, and friendly customer service. Booking trips is clear and easy, and the platform also offers the possibility of manager approvals and the automatic sending of confirmations. I found the initial setup easy. **What do you dislike about Lanes & Planes?** The login process is somewhat slow and tedious; the user interface could be clearer in some areas. The naming of the menu items should also be clearer, and it should be made more obvious when a trip is only requested with the manager and when it has actually been booked. **What problems is Lanes & Planes solving and how is that benefiting you?** I find that Lanes & Planes enables clear travel booking and manager approvals on one platform with automatic sending of confirmations. It acts as a one-stop shop for travel topics with fast, competent, and friendly customer service. ### 14. User-Friendly Interface That Makes Booking Everything Easy in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Rafael C. | Manufacturing Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Lanes & Planes?** The interface is user-friendly, and I can book everything I need in one place. **What do you dislike about Lanes & Planes?** Sometimes the budget limitations can be annoying. I don’t know whether it’s my company’s fault, but it feels like this could be improved. **What problems is Lanes & Planes solving and how is that benefiting you?** When I need to book a business trip, it’s very easy to do using Lanes & Planes. ### 15. Centralized Business Travel Management, Simple & Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Zeynep E. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Lanes & Planes?** I find Lanes & Planes very easy to use, especially for organizing and managing business trips. It helps me keep track, as I no longer have to book hotels, flights, and trains through different platforms. Everything happens centrally through one platform, which makes bookings and travel expense reports very easy. The initial setup was also very simple; I received a link from my employer and just had to fill in the data. **What do you dislike about Lanes & Planes?** Flexibility with rebookings could be better, especially when short-term adjustments are necessary. **What problems is Lanes & Planes solving and how is that benefiting you?** I find Lanes & Planes helps me keep track of business trips, as I can book hotels, trains, and flights centrally through one platform. It is easy to use, and managing bookings and travel expenses is straightforward. ### 16. Clear, efficient, and with very good customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Leonard B. | Associate Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Lanes & Planes?** Allowing the traveler to make independent bookings enables more efficient processes, as bookings can be made directly. The design is clear and offers all important functions. Additionally, the customer service is very good. **What do you dislike about Lanes & Planes?** There are no significant points of criticism so far. At most, individual pieces of information within the platform could be made somewhat more prominent in places, such as stopovers of trains or simplifying the selection of departure stations. **What problems is Lanes & Planes solving and how is that benefiting you?** I can independently book my business trips with it, without having to contact the office management team or advance the costs. Additionally, I have all travel documents readily available and maintain a good overview during the booking process to compare the options well. ### 17. Clear, fast, and with a transparent cost overview – saves a lot of time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2026 **What do you like best about Lanes & Planes?** The platform is clear, easy to use, and consolidates flights, hotels, and train journeys in one place. We particularly appreciate the time savings, the transparent cost overview, and the reliable customer service. Booking works quickly and easily, and changes can also be made without any problems. **What do you dislike about Lanes & Planes?** The filters in the car rental search could be improved. Additionally, the ability to book open-jaw flights independently would be desirable. **What problems is Lanes & Planes solving and how is that benefiting you?** Through the central platform, we save time, keep an eye on costs, and can manage travel efficiently. ### 18. Lanes & Planes makes business travel easy – quick booking and billing **Rating:** 5.0/5.0 stars **Reviewed by:** Claus B. | Senior Customer Care Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Lanes & Planes?** Lanes & Planes makes business trips really easy. Everything is clearly organized in one system, saving you a lot of time and stress. It's especially convenient that booking and billing work quickly and without complications. **What do you dislike about Lanes & Planes?** I can't say anything bad. Sometimes a bit confusing with room bookings. **What problems is Lanes & Planes solving and how is that benefiting you?** It solves the whole process of booking in advance, advancing the costs, and then submitting them again. It simplifies many things. ### 19. Easy Work Trip Planning with Plenty of Customization Options **Rating:** 4.5/5.0 stars **Reviewed by:** Veronica H. | High School ESL, and Reading & Writing teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Lanes & Planes?** how easy it is to plan my work trips. It always gives me a lot of different options and lets me customize my trip in the right way. **What do you dislike about Lanes & Planes?** Nothing so far. Perhaps the UX and UI could still be improved a bit, but it does what is supposed to really well. **What problems is Lanes & Planes solving and how is that benefiting you?** There was an issue with one of my reservations and they really quickly fixed everything and I didn't have to do anything ### 20. Streamlined Travel Management with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** anastasia z. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Lanes & Planes?** I find Lanes & Planes really easy and fast to use. I appreciate the great concept and efficiency it offers. I like how it brings travel booking, approvals, and expense management together in one clear workflow. The initial setup was easy too. **What do you dislike about Lanes & Planes?** I find that the search and bookings could be faster and clearer, especially if something changes. **What problems is Lanes & Planes solving and how is that benefiting you?** I love that Lanes & Planes brings travel booking, approvals, and expense management into one clear, efficient workflow, making things really easy and fast. ### 21. Clear booking & invoices from one source – partly outdated offers **Rating:** 3.5/5.0 stars **Reviewed by:** Katja S. | Kaufmännische Projektleitung, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Lanes & Planes?** One can find a clear overview of many offers from various individual portals in a list, use the map view, and book accommodations for up to 5 people simultaneously. Payment and cost coverage are handled by Lanes & Planes, as well as obtaining the correct invoices. This saves a lot of work. **What do you dislike about Lanes & Planes?** From time to time, offers are outdated, and the final booking is only made after correspondence with support. So-called prepaid offers are not available. **What problems is Lanes & Planes solving and how is that benefiting you?** Time saving: Obtain the invoices, create cost coverage ### 22. Polite, Fast Support and a Well-Structured Website **Rating:** 5.0/5.0 stars **Reviewed by:** Frederik W. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Lanes & Planes?** The support-team is very polite, fast and professionell. The Website is very well structured. **What do you dislike about Lanes & Planes?** The Website could be faster, while searching for hotels and flights. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes&Planes helps me to plan and book my business trips an to make my travel expense accounting. ### 23. Simple, comfortable booking with good prices and seamless support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Lanes & Planes?** Because the platform covers various providers (e.g., Booking.com, but also many other providers for hotel rooms as well as various airlines), booking is actually very easy and comfortable, contrary to my initial skepticism. In terms of price, I was able to achieve better results with my previous bookings than, for example, by using Booking alone. The booking and billing process, as well as the forwarding of hotel inquiries, went smoothly. The support also responded to an inquiry in a reasonable time. **What do you dislike about Lanes & Planes?** I couldn't find individual booking options on Booking.com for reasons unknown to me at Lanes & Planes, but ultimately it wasn't a problem. **What problems is Lanes & Planes solving and how is that benefiting you?** Search for offers, book, and billing - all in one place. ### 24. Central solution for business trips with potential for improvement **Rating:** 3.5/5.0 stars **Reviewed by:** IHKD J. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Lanes & Planes?** I like that at Lanes & Planes everything is in one place, whether it's a hotel or transportation. The travel expense accounting is done directly through the tool, which makes it very convenient and user-friendly to be able to do everything centrally in one place through one tool. **What do you dislike about Lanes & Planes?** Many websites are searched before one can make a hotel or transportation booking. Additionally, when one goes back to a previous page, the search is conducted again, costing extra time. Furthermore, individual menu buttons could be clearer in design. It took time to get oriented and is not always intuitive. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes reduces the manual effort in booking business trips and integrates all bookings in one place. It facilitates travel expense accounting directly in the tool, making it convenient and user-friendly. ### 25. Lanes & Planes simplifies organization and booking – absolutely recommendable **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian L. | Teamkoordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Lanes & Planes?** Lanes & Planes bundles the entire organization and booking process and makes it very easy to book both hotels and trains or a rental car. Really highly recommended. **What do you dislike about Lanes & Planes?** If I also had the possibility to better coordinate bookings for multiple people from the departure starting points for an entire booking. **What problems is Lanes & Planes solving and how is that benefiting you?** Especially on business trips, you need a good tool that covers all booking questions, and Lanes & Planes really helps a lot with this. ### 26. Effective Travel Management **Rating:** 5.0/5.0 stars **Reviewed by:** Sven H. | Projektleiter, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2026 **What do you like best about Lanes & Planes?** I have only been using Lanes & Planes for a few days and have had very positive experiences so far. Via the website or app (mobile phone), I was able to easily book various train journeys, rental cars, and hotels. With a rental car booking, the service from Lanes & Planes helped me spontaneously, so that difficulties were quickly resolved. **What do you dislike about Lanes & Planes?** No problems have occurred so far. **What problems is Lanes & Planes solving and how is that benefiting you?** Instead of booking through various portals, you can book flights, train journeys, rental cars, and hotels in one portal. ### 27. Incredibly efficient travel booking with instant responses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2026 **What do you like best about Lanes & Planes?** This platform is unbelievably efficient. It works so fast to generate search results and you can filter by any of your preferences (cost, distance, ratings etc) **What do you dislike about Lanes & Planes?** Occasionally some of the British airlines are not shown with a good price compared to if your purchased directly from them, but all the European options are brilliant **What problems is Lanes & Planes solving and how is that benefiting you?** It’s literally able to provide instant booking. Previously I was reliant on a travel agency that frequently made mistakes or were slow to respond ### 28. Easy to Use, Clear, and Well-Structured **Rating:** 5.0/5.0 stars **Reviewed by:** Ulrike A. | Workplace / Fleetmanager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Lanes & Planes?** It is very easy to use and really clear and well-structured. **What do you dislike about Lanes & Planes?** I do not really dislike anything so far. Maybe some additional filter options or small usability improvements could make it even better. **What problems is Lanes & Planes solving and how is that benefiting you?** It makes the reimbursement of private expenses much easier and more transparent. I can upload and track my expenses directly in Lanes & Planes, which saves time and reduces the need for extra emails or manual follow-ups. ### 29. Faster, more helpful support for questions and extra services **Rating:** 4.0/5.0 stars **Reviewed by:** Philipp v. | Business Operations Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Lanes & Planes?** fast and helpful support as soon as extra services, questions, or help are needed Bookings with different start and end destinations are possible (much more difficult with Navan) and allow for flexible selection of the start, destination, and end location of a trip. **What do you dislike about Lanes & Planes?** There is a lack of flexibility in the baggage options of many airlines, e.g., Ryanair and Easyjet. It should be possible to select an additional carry-on in these cases without support from customer service. Additionally, submitting travel expenses for trips with multiple country stops is quite complex and therefore unnecessarily cumbersome. **What problems is Lanes & Planes solving and how is that benefiting you?** Additional bookings of luggage work uncomplicatedly and quickly with the CS of L & P ### 30. Everything in one place: Flights, hotels, and receipts conveniently in one step **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2026 **What do you like best about Lanes & Planes?** Everything in one place. I can book both flights and hotels in one step and upload all receipts during the trip. **What do you dislike about Lanes & Planes?** It's a shame that flights cannot be reserved for a longer period, to be able to calmly discuss the possible options, especially when booking for two people. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes helps me to quickly and easily book, manage, and later also settle my travels. ### 31. All Your Bookings and Info in One Convenient App **Rating:** 4.5/5.0 stars **Reviewed by:** Crina C. | Sales associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Lanes & Planes?** I like being able to book everything in the same app and have all the information in one place. **What do you dislike about Lanes & Planes?** I like the minimalism of the page, but I’d prefer a bit more color. **What problems is Lanes & Planes solving and how is that benefiting you?** It helped me connect my Airbnb to the platform. ### 32. Clear, self-explanatory interface – everything at a glance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2026 **What do you like best about Lanes & Planes?** Clear and simple interface. Very self-explanatory. You can find everything at a glance, even if you haven't been introduced to the program before. **What do you dislike about Lanes & Planes?** When I choose a location for a hotel and the suggestions appear, and then I click on a hotel, and afterwards I want to return to the overview of all hotels in the searched location via the browser, it goes back completely to the homepage where I have to start the search all over again. **What problems is Lanes & Planes solving and how is that benefiting you?** Quick and easy handling of all business trips. Everything on one platform. It finds the best price for me. ### 33. Versatile, User-friendly, but Improvable **Rating:** 4.0/5.0 stars **Reviewed by:** Luise M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Lanes & Planes?** I like the many options from Lanes & Planes and find it easy to use. I especially appreciate that I have everything on one platform and can also book for others. I found the initial setup very easy. **What do you dislike about Lanes & Planes?** The search tool is somewhat hidden. **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes to manage train and hotel bookings more easily. The platform offers many options and an easy-to-use interface, which allows me to organize everything in one place and also book for others. ### 34. Fast support and helpful app as the perfect complement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Lanes & Planes?** I like the option to ask questions through support and solve problems very quickly the best. The app is also very helpful and complements the main program very well. **What do you dislike about Lanes & Planes?** There are certainly a few "teething problems" like incorrectly stored travel policies. However, this may also be due to the linked organization. **What problems is Lanes & Planes solving and how is that benefiting you?** It significantly simplifies the booking process for upcoming business trips for me and relieves me as an employee from the responsibility of making advance payments. Additionally, one has an ideal overview of upcoming trips. ### 35. Very Good Service That Finds Solutions and Makes It Work **Rating:** 5.0/5.0 stars **Reviewed by:** Anit A. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Lanes & Planes?** The service is very good. They find solutions and make it work. **What do you dislike about Lanes & Planes?** Sometimes it need a bit of time to load the page, but its fine!! Not too dramatic **What problems is Lanes & Planes solving and how is that benefiting you?** Booking flights and hotels, doing the check-ins ### 36. Optimal for business trips with easy handling **Rating:** 4.5/5.0 stars **Reviewed by:** Jens M. | Unternehmensinhaber, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Lanes & Planes?** I like the options of hotels that are kept simple, and above all, that it is visually designed. It is visually appealing to me and I can easily see what the hotels and rooms look like. I find this a very good option, especially since I also use hotel platforms privately. The initial setup of Lanes & Planes was also easy, I would rate it as a 2 on a scale of 1 to 6. I have already recommended it to friends. **What do you dislike about Lanes & Planes?** there was nothing so far **What problems is Lanes & Planes solving and how is that benefiting you?** I find that Lanes & Planes makes business trips easy for me by helping me quickly find a suitable hotel. ### 37. Easy for Employees with a Clean, Intuitive UI **Rating:** 5.0/5.0 stars **Reviewed by:** Jannik H. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2026 **What do you like best about Lanes & Planes?** Its easy to use for employees and i like the ui **What do you dislike about Lanes & Planes?** At first, I was a bit lost; I had to figure out how to add my own receipts. **What problems is Lanes & Planes solving and how is that benefiting you?** It is easy to book business trips. ### 38. Quick and Simple, Ideal for Business Trips **Rating:** 5.0/5.0 stars **Reviewed by:** Fernanda V. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Lanes & Planes?** I like that Lanes & Planes is fast, with plenty of options and super easy to use. I enjoy the filters and the ability to use the app from my phone. Additionally, it makes timing and coordinating trips easier, providing quick receipts for reimbursement. The initial setup was easy and I find it quite useful in my work routines, so I would totally recommend it with a rating of 10. **What do you dislike about Lanes & Planes?** Some steps in the mobile app have delays, it gets stuck, and the app even closes. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes makes it easy for me to find transportation and hotels quickly and according to my needs. It allows me to coordinate my trips from my phone, optimizing time and managing receipts for hassle-free reimbursement. ### 39. A great help for business trips **Rating:** 5.0/5.0 stars **Reviewed by:** Noah K. | Analyst GIA, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Lanes & Planes?** I like that flights and hotels can be booked in one process and that there is an automatic check-in for flights. **What do you dislike about Lanes & Planes?** I have nothing to complain about with the previous experiences. **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes for booking hotels and flights. It is convenient that I can book both in one process, and the automatic check-in for flights is particularly helpful. ### 40. Streamlined Business Travel Management **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent A. | VP Enterprise Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2026 **What do you like best about Lanes & Planes?** I like that Lanes & Planes saves me time when looking for flights, trains, or hotels while ensuring I stay within the travel budgets my company sets. The ease of use is great, and I appreciate the very fast customer service. It's helpful that it recognizes my frequent flyer number and offers all-in-one bookings, like combining flight/train plus hotel. The initial setup was very easy too. **What do you dislike about Lanes & Planes?** Make it even easier to pick certain hotel chains **What problems is Lanes & Planes solving and how is that benefiting you?** I use Lanes & Planes to book travel efficiently, saving time and keeping costs within budget. It's easy to use, has fast customer service, recognizes my frequent flyer number, and offers combined bookings for flights and hotels. ### 41. Very Kind, Always-Available Personal Support **Rating:** 5.0/5.0 stars **Reviewed by:** Marcel H. | Manufacturing engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Lanes & Planes?** Very kind personal support, good availability **What do you dislike about Lanes & Planes?** hotel prices are not in real time. sometimes the prices during the booking process are higher than with first filtering **What problems is Lanes & Planes solving and how is that benefiting you?** Booking business trips. Saves me a lot of effort with payment process. ### 42. Noticeable time savings thanks to Lanes & Planes – Booking and billing under control **Rating:** 5.0/5.0 stars **Reviewed by:** Katrin A. | Assistenz der Geschäftsführung, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Lanes & Planes?** We use Lanes & Planes as a booking and billing tool. Bookings can be accessed at any time, and personal expenses can be added directly, which noticeably saves time. Additionally, the tool recognizes expenses that have already been billed, thus preventing double bookings. **What do you dislike about Lanes & Planes?** The hotel selection is generally good, however, sometimes the "favorite hotels" are missing. **What problems is Lanes & Planes solving and how is that benefiting you?** Lanes & Planes enforces claims against the DB for us in case of delays and cancellations. This happens automatically, and we don't have to worry about anything. ### 43. I’m satisfied, but there’s still room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Lanes & Planes?** I like the user-friendly app and the support, which is available 24/7. **What do you dislike about Lanes & Planes?** I don’t like the fact that you can’t rebook most flights yourself; you have to contact customer support far too often. On train journeys, seats with restricted views aren’t marked either, which means you always have to have the train company’s website open at the same time **What problems is Lanes & Planes solving and how is that benefiting you?** You have full control over all bookings, including those made by other staff members; L&P compares prices across numerous websites, and all travel expenses are settled via a monthly invoice. All bookings can be allocated directly to the relevant project. ### 44. Top-Notch, Responsive Support and an Easy-to-Interpret UI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Semiconductors | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Lanes & Planes?** The Support ist top notch and very responsive. The Ui Even if sometimes cluttered is easy to Interpret **What do you dislike about Lanes & Planes?** World map on landing page is so high contrast its basically unusable. No going back Option means sometimes starting Processes all over costing valuable time **What problems is Lanes & Planes solving and how is that benefiting you?** Allowing for clear cost overview regarding Travel costs and allows for economic booking. Streamlines the process for all employees ### 45. Easy, Immediate Booking for Business Trips in Minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Othmane B. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Lanes & Planes?** Very easy to use and immediate. I easily book my business trips in within 5/10 minutes **What do you dislike about Lanes & Planes?** nothing really that I noticed that I dislike **What problems is Lanes & Planes solving and how is that benefiting you?** Whenever I have a problem, I quickly receive supporto also during the weekend ### 46. Easy to use and very comfortable **Rating:** 4.0/5.0 stars **Reviewed by:** Amin A. | Ferienbeschäftigung, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2026 **What do you like best about Lanes & Planes?** That it is easy to use and very comfortable **What do you dislike about Lanes & Planes?** Sometimes fully booked hotels are displayed **What problems is Lanes & Planes solving and how is that benefiting you?** Quick and easy booking of hotels, DB, and flights ### 47. Intuitive, Fully Integrated, and Backed by Fabulous Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Lanes & Planes?** I like how intuitive the software is. It makes it easy to find hotels and travel options that match my parameters. In my company the software is fully integrated, so no issues logging in. The support is absolutely fabulous , you always get quick and helpful answers. **What do you dislike about Lanes & Planes?** There really is nothing that I as a user dislike about the software. **What problems is Lanes & Planes solving and how is that benefiting you?** For me as an employee, I can book the hotels and planes easily and stay within the guidelines my company set up. ### 48. Very Convenient and Easy to Use—Everything in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Kamil G. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Lanes & Planes?** It's very very convinient, everything in one place, easy to use **What do you dislike about Lanes & Planes?** To be honest, i didnt experience anything that i dislike about it so far **What problems is Lanes & Planes solving and how is that benefiting you?** Company travels, u got every possible transport method + possibility to book place to sleep ### 49. Professional, timely support – even with travel changes **Rating:** 5.0/5.0 stars **Reviewed by:** Helmar M. | Referent, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Lanes & Planes?** The platform provided great support and also notifies you of travel changes. In my case, it was a special rate at the desired hotel, which was then rebooked by the nice L&P colleagues. Everything went professionally and promptly. The booking tool is largely self-explanatory. **What do you dislike about Lanes & Planes?** I certainly did not try out all the functionalities because my concern was specific and straightforward. I do not recall any specific errors, deficiencies, or inconveniences. **What problems is Lanes & Planes solving and how is that benefiting you?** The processing of special prices in contingent bookings could be automated, thus reducing manual efforts at L&P and wait times for the booker. ### 50. Efficient Booking with Small Hurdles **Rating:** 5.0/5.0 stars **Reviewed by:** Andreas K. | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Lanes & Planes?** I like the clear filtering options and the easy handling of Lanes & Planes. With the filters, I quickly found the right hotel, which was also bookable. Additionally, the initial setup was quick and very easy. **What do you dislike about Lanes & Planes?** When I make the restriction, for example 'only with breakfast included', all other options without breakfast are still displayed. **What problems is Lanes & Planes solving and how is that benefiting you?** I find Lanes & Planes makes booking business trips quickly easier without long searches. The clear filters allow me to quickly find the suitable and bookable hotel. ## Lanes & Planes Discussions - [Lanes & Planes for trains, rental cars, and hotels: How does your booking work in everyday life?](https://www.g2.com/discussions/lanes-planes-fur-bahn-mietwagen-und-hotels-wie-lauft-eure-buchung-im-alltag) - 1 upvote - [View Lanes & Planes pricing details and edition comparison](https://www.g2.com/products/lanes-planes/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+10%3A57%3A10+-0500&secure%5Bsession_id%5D=130b786c-6e90-453e-91ad-0098d8c51c67&secure%5Btoken%5D=213daccaa88fc7a38aae98836caef30b8d63c9f9d4cf2528316acee128fbfebd&format=llm_user) ## Lanes & Planes Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [Datev](https://www.g2.com/products/datev/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) ## Lanes & Planes Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration - Credit Card Management **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Approval ** - Rules - Workflows - Submit **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance - Reporting/Analytics - Real-Time Analytics **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications - Expense Tracking **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking - Real-Time Reporting **Additional Functionality** - API - Dashboard - Approval Process Control - Financial Analysis - Dashboard Creation - Billing & Invoicing - Expense Claims - Budget Control - Generative AI - Reminders - Electronic Payments - Activity Dashboard - Multi-Currency - Real-Time Updates - Multi-Language - Customizable Reports - Spend Control - Reporting & Statistics - Mobile Access - Spend Analysis - Categorization/Grouping - Real-Time Data - Single Sign On - AI Copilot - Employee Self Service **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration ## Top Lanes & Planes Alternatives - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,141 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,047 reviews) - 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