Landbot's best features:

User-friendly interface: No coding needed.

Multichannel support: Reach users on different platforms.

NLP integration: Intelligent responses.

Integration capabilities: Connect with other tools.

Analytics and reporting: Track and improve performance. Review collected by and hosted on G2.com.

Complexity for complex chatbot flows.

Learning curve for full feature utilization.

Pricing structure may be expensive for small business.

Limited integrations compared to other platforms. Review collected by and hosted on G2.com.

The ease of use. It's a straightforward app to drag and drop blocks and connect them. One example is a payment process in which we needed to receive uploaded files from the customer. Other platforms we used made it very difficult. We could get the whole process created in Landbot in a few hours. Review collected by and hosted on G2.com.

It doesn't seem to have direct PayPal integration for some reason. We're using Stripe right now, but some customers may prefer to use PayPal still. I could be wrong; please correct me if this is untrue! Review collected by and hosted on G2.com.

Landbot's Knowledge center is a valuable resource for your conversational chatbot development journey. With the help of API Documentation and SDK Support, you can get a good head start on your Conversational application development. Another best thing about this platform is its quality of customer support, whenever you get stuck with some concepts in your conversational app design or development you can always seek help from customer support. Review collected by and hosted on G2.com.

I like pretty much everything about landbot. If this platform could support chatbot deployment on other social media channels like Telegram, Instagram, etc, that would be nice. Review collected by and hosted on G2.com.

Does most things you'd need. And a very good customer support. Landbot support has a solution for everything and I'm very appreciative for that. That in itself takes it above all else. Review collected by and hosted on G2.com.

Time restrictions unavailable on whatsapp, the formula bot could have more features to process text. sometimes a little complex math ops can't be done so that's a bit of a bummer. Review collected by and hosted on G2.com.

The creation of a bot is completely intuitive. The bot designer works seamlessly and no coding knowledge is required. Review collected by and hosted on G2.com.

Perhaps some more innovative option to make it even more "no - code", although it is already very well solved, with the support of the AI perhaps it can be advanced in that way. Review collected by and hosted on G2.com.

Their customer service is fantastic. If I have a technical question,the landbot.io agents are always really quick to assist. I have been building a web bot for a few weeks and so far with the help of the technical team, Ive been able to work my way through all my stumbling blocks. Review collected by and hosted on G2.com.

I have no complaints at all. I cannot fault anything about Landbots service Review collected by and hosted on G2.com.

the menu design a new chatbot are simple and allow to set up different scenarios Review collected by and hosted on G2.com.

the downtimes are a bit annoying, luckily they don't happen too often Review collected by and hosted on G2.com.

Its unique features. I particularly found the AI-Powered Assistant very helpful. Review collected by and hosted on G2.com.

There is not a specific feature that has left me with disappointment. Review collected by and hosted on G2.com.

Landbot is an excellent tool for marketers seeking to increase their site conversion rate. There are many useful features and, compared with competitors, for a good cost-benefit. Review collected by and hosted on G2.com.

It would be awesome if Landbot added a notification on the navigator tab when a message is sent. Also, we had some problems regarding fields that needed validation, like phone and email fields. For example, we found leads that put text on the phone field, like "My phone number is XXXXXXXXXX." A combo with masks plus validation will help a lot! Review collected by and hosted on G2.com.

It is very easy to build new chatbots, I am using the whatsapp part and it is very simple and interactive, the publication and availability is very fast and allows the monitoring of the development process Review collected by and hosted on G2.com.

I still don't have a solution running in production, because I'm finishing the construction of the first Bots yet, in the organization, I miss a little more possibilities of handling variables directly in the components and visualization of the variables during development Review collected by and hosted on G2.com.