Ritwik J.
RJ
Ritwik J.
Co-Founder and CTO
Small-Business (50 or fewer emp.)
"Landbot review by Chatbot Developer"
5/5
What do you like best about Landbot?

The best part about Landbot is its great user interface. Especially in the drag and drop flow builder, it has one of the best User Interfaces in all the chatbot platforms. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

The pricing of Landbot is very high compared to other similar chatbot platforms. And the free plan also just has 100 conversations per month which are very less number of conversations. Review collected by and hosted on G2.com.

Response from Patricia Llorente of Landbot

Thank you so much for taking the time to leave us such a positive review! Your feedback is truly valuable to us. It really helps us to keep growing and delivering quality conversational experiences.

MK
Maseera K.
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Simplifying Conversational Experiences"
5/5
What do you like best about Landbot?

There are several aspects of Landbot I appreciate :

1. Landbot's visual editor is incredibly intuitive and user-friendly. It allows users to create chatbots and conversational flows without any coding knowledge.

2. Landbot supports multiple channels, including websites, WhatsApp, Facebook and more.

3. Extensive Template Library

4. Powerful Analytics Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Creating Complex conversational flows with conditional logic can be sometimes be challenging. The pricing structure of land may not be suitable for all businesses, particularly smaller organizations or startups with limited budgets. Review collected by and hosted on G2.com.

Response from Patricia Llorente of Landbot

Thank you for taking the time to leave us a review. Your feedback is incredibly important to us, so we can continue to improve experiences with our product.

LG
Luis G.
Mid-Market (51-1000 emp.)
"Good product / Excellent customer service."
5/5
What do you like best about Landbot?

It's so simple to use!

I mean, it's necessary to spend some days to understand the system but once you get it, it's quite simple and easy to use. Additionally, if you are really stuck they can help you. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

The colors. After working for a while, the colors picked are annoying. For bookings, we, the customers, have to rely on third-party suppliers. I'd love to have minimum a native option to manage appointments. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Excelent chatbot builder, with powerful features for starters and advanced users"
4/5
What do you like best about Landbot?

Easy and cool drag'n'drop interface. You can create a chatbot in minutes. Chatbots can be used in websites or other plataforms as Messenger or WhatsApp, which integration it's quite deep and powerful. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Focused for agencies, APIs for integration are deep, but it's very intented to use their backoffice in most ways. Not the cheapest chatbot, but the product is really worth the price. Review collected by and hosted on G2.com.

Response from Patricia Llorente of Landbot

Thank you for taking the time to leave us a review. Your feedback is incredibly important to us, so we can continue to improve experiences with our product.

Pratik P.
PP
Pratik P.
System Engineer
Enterprise (> 1000 emp.)
"Powerful Chatbot Platform"
5/5
What do you like best about Landbot?

Landbot offers a user-friendly and intuitive chatbot builder that allows users to create conversational experiences without coding knowledge. It's a visual interface, and drag-drop functionality makes designing and customizing chatbots according to specific requirements easy. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

While Landbot provides a user-friendly interface, users who are new to chatbot building or have limited technical knowledge may find a learning curve associated with understanding and utilizing all the features and capabilities of the platform effectively. Review collected by and hosted on G2.com.

Pratikshita S.
PS
Pratikshita S.
Mid-Market (51-1000 emp.)
"Landbot| Emerging Chat Tool"
3.5/5
What do you like best about Landbot?

Easy to understand and create agents on the tool. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Has loading issues upon multiple chats in the system.

Delay in customer service response. Review collected by and hosted on G2.com.

Response from Patricia Llorente of Landbot

Thank you for taking the time to leave us a review. Your feedback is incredibly important to us, so we can continue to improve experiences with our product.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Large improvement compared to boring FAQ page"
5/5
What do you like best about Landbot?

I needed a better alternative for our one-dimensional FAQ page, and despite no coding experience whatsoever the first version was done and online after a few days :) It is quick and easy to use, plus the customer service is great and further amplifies these two. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Hard to say. Maybe the whatsapp version is a bit pricy, so we decided against that. But the web version is also sufficient for use and therefore thats allright. Review collected by and hosted on G2.com.

Estefania O.
EO
Estefania O.
Small-Business (50 or fewer emp.)
"Excellent application"
5/5
What do you like best about Landbot?

Ease of creation, tips, you can modify, delete, edit, test Review collected by and hosted on G2.com.

What do you dislike about Landbot?

more blocks enabled in the free version to test the route Review collected by and hosted on G2.com.

JZ
jose z.
Consultant
Small-Business (50 or fewer emp.)
"Great application"
4/5
What do you like best about Landbot?

It has many functionalities to explore that respond to your specific needs. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Test the bot requires going over the entire flow. You cannot test only a portion. Review collected by and hosted on G2.com.

Response from Patricia Llorente of Landbot

Thank you for taking the time to leave us a review. Your feedback is incredibly important to us, so we can continue to improve experiences with our product.

Kara R.
KR
Kara R.
Small-Business (50 or fewer emp.)
"Great company and customer service"
5/5
What do you like best about Landbot?

Landbot provided so many opportunities for my companies growth over all. We are really excited to be implementing it. They also have an amazing customer service team that really takes their time to assist you in whatever you need, walking you through the program to set up your own chatbot. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

There's a few things that I feel landbot could implement/improve in there system.

1. 24/7 support

2. Being able to delete variables created

3. Being able to upload a custom file to send to a user based on the answers they gave in the chat. Review collected by and hosted on G2.com.