Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Building chatbots never has been more fun. Even for no-coders."
5/5
What do you like best about Landbot?

The design of the tool is very intuitive. Colors help to orientate and in app information guide you through the process of builidng a chatbot. Very extensive academy and FAQ pages, where you find detailed answers for many questions. Even without coding knowledge you get to create great chatbots, because there are step by step guides that show how to code certain things. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Some of the available functions aren't named, when being used. But due to the visual presentation of the flow one can still navigate and orientate oneself. Review collected by and hosted on G2.com.

Michael R.
MR
Michael R.
Small-Business (50 or fewer emp.)
"A path to automation now with GPT enhancements!"
5/5
What do you like best about Landbot?

Landbot is an absolute game changer for any business looking to innovate and improve their operations. The flexibility, creativity, and customization that Landbot provides is truly unmatched. You can create unique chatbot flows tailored specifically to your business's use case, with endless customization options available to you. And the integration capabilities? Phenomenal. You can connect Landbot with other apps and services, streamlining your workflows and increasing efficiency. But that's not all, folks. With AI, Landbot is capable of automating a multitude of other interactions and cross-channel communications, even between humans and machines. It's simply mind-blowing. If you're looking for a tool to elevate your business, look no further. Landbot is the one. Trust me, you won't regret it. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

The thing I dislike about Landbot the most is that I havent been learning the platform for longer. I find way to make any use case possible with enough time and the suport of their team. Thanks Landbot! Review collected by and hosted on G2.com.

GH
Graham H.
SVP - Business Development
Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Easy, Customizable, Integrated"
4.5/5
What do you like best about Landbot?

I truly appreciate how easy it is to use and the range of designs that are offered. Amazing drag-and-drop functionality and the ability to link to other programmes are also huge benefits. The community board is also excellent for resolving any problems. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

It might be somewhat pricey particularly for small firms. The mobile experience might also be enhanced, as well as the chat window. This is really downside i found. Review collected by and hosted on G2.com.

Response from Patricia Llorente of Landbot

Thank you for taking the time to leave us a review. Your feedback is incredibly important to us, so we can continue to improve experiences with our product.

Laura C.
LC
Laura C.
Small-Business (50 or fewer emp.)
"Easy to configure and it behavior is the expected."
4/5
What do you like best about Landbot?

What we like the most is how easy it is to set up a new chat bot, the instructions are clear and the functionality is impeccably good. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

So far we have not found behaviors that have disappointed us. Review collected by and hosted on G2.com.

Response from Patricia Llorente of Landbot

Thank you so much for taking the time to leave us such a positive review! Your feedback is truly valuable to us. It really helps us to keep growing and delivering quality conversational experiences.

Akshay Kumar G.
AG
Akshay Kumar G.
Engineering Student
Small-Business (50 or fewer emp.)
"Increase User Base with no-code chat bot"
4.5/5
What do you like best about Landbot?

Its easy to use message templates and variable mapping helps to keep conversation in flow and interactive and make user to feel like they are talking with highly interactive AI chat bot Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Its interface isn't beginner friendly at first you need time to understand the layout of website. The canvas also get's messy.

More introduction to features could be given at first login of user Review collected by and hosted on G2.com.

Maja  A.
MA
Maja A.
Digital Marketing Director
Small-Business (50 or fewer emp.)
"Landbot made our lives so much easier - try it out!"
5/5
What do you like best about Landbot?

We've been using Landbot for almost a year and we are loving it. It's a perfect choice if you're looking to up your customer service game - we couldn't recommend it more highly. Working with the bot builder is a breeze, plus our complex workflows are simplified thanks to its integration feature – connecting us easily and quickly to many other platforms!

The platform proved to be extremely reliable, even with our high level of chat activity - there were no technical hiccups whatsoever!

Landbot's customer support is so impressive, it'll make you feel like a VIP! They're incredibly responsive and always aim to go the extra mile - providing answers fast, thinking ahead of your needs...they've got it all covered. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

We've been nothing but pleased so far, and we're open to any exciting new updates! Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Make you organization's operations easier"
5/5
What do you like best about Landbot?

I love how Landbot gives us the features and guide to develop our chatbot. The user-friendly environment is a plus in Landbot. New users can easily understand how Landbot works and its features. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

There should be more tools to develop chatbots than currently available tools. The limitation of some tool options is given some difficulties when we develop chatbots. Review collected by and hosted on G2.com.

Response from Patricia Llorente of Landbot

Thank you for taking the time to leave us a review. Your feedback is incredibly important to us, so we can continue to improve experiences with our product.

Yash S.
YS
Yash S.
Web Developer
Small-Business (50 or fewer emp.)
"Easy to use and customize ."
4.5/5
What do you like best about Landbot?

Starting from scratch as you can fully make new, or you can customize the templates given by the Landbot team. It's beneficial and constructive; I would recommend all website developers to use this. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Honestly, I like everything about Landbot and nothing I dislike about this. Review collected by and hosted on G2.com.

Response from Patricia Llorente of Landbot

Thank you so much for taking the time to leave us such a positive review! Your feedback is truly valuable to us. It really helps us to keep growing and delivering quality conversational experiences.

GL
Guido L.
Small-Business (50 or fewer emp.)
"Incredible easy to use for basic and advance usage"
5/5
What do you like best about Landbot?

I love how easy is to start a bot, add features and make it as complicate as you need to. If you need any help, the support team is always there to give any building abvise or solution. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

There are a few things i think they could improuve but i certanly don't dislike anything at all. For example, it would be nice to have the chance to have a way to "sell" the idea before making the bot when you are trying to express yourselve. Review collected by and hosted on G2.com.

Chiara M.
CM
Chiara M.
Small-Business (50 or fewer emp.)
"Great lead generation tool"
4.5/5
What do you like best about Landbot?

It's easy and fast build new chatbots

They can be adapted for every situation / field.

Great tool for lead generation, is possibile to ask any kind of question. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

As agency I manage multiple bot and chat, It would be nice to select a few of them and move all together in a workspace created; In other tools I do not need to have the Google Maps API Key Review collected by and hosted on G2.com.