SS
Selena S.
Marketing Specialist
Financial Services
Small-Business (50 or fewer emp.)
"Landbot gave us a better product at a lesser price"
5/5
What do you like best about Landbot?

Pretty good with supervisor level access. Wherein a manager can assist a new rep by supervising his chat. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Landbot literally works very well at all times and nothing has affected me negatively. Review collected by and hosted on G2.com.

Response from Rachel Kreis of Landbot

Thanks for your review, Selena! Happy to hear our inbox feature allows you to assist in the onboarding of new reps by being able to supervise their chats. We have lots of clients who use Landbot for its collaborative benefits as well.

IO
Ifeoluwa O.
Senior Digital Strategist
Financial Services
Small-Business (50 or fewer emp.)
"The best tool to manage invited, queued and active chats"
5/5
What do you like best about Landbot?

It's extremely secure, simple to use and allows us to provide round the clock technical support and instant feedback to our customers. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Landbot team did a great job on this one. I love the features, so there is no con for now. Review collected by and hosted on G2.com.

Cesar H.
CH
Cesar H.
Mid-Market (51-1000 emp.)
"excellent application"
5/5
What do you like best about Landbot?

very intuitive and easy to use and it has no limits with what you want to do Review collected by and hosted on G2.com.

What do you dislike about Landbot?

that you have to buy the full version to use all its features even if you don't need it for many users Review collected by and hosted on G2.com.

LP
Laura P.
Engagement Manager
Consumer Goods
Mid-Market (51-1000 emp.)
"It provides very fast and efficient service for real-time interactions with web visitors"
5/5
What do you like best about Landbot?

The chat is very easy to use, offering a dynamic and functional interface and it has helped me connect with customers successfully. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

I haven't faced any problems while using Landbot. It is the best solution for customer care. Review collected by and hosted on G2.com.

Response from Rachel Kreis of Landbot

Thank you, Laura! We're so happy to hear you're using Landbot for Customer Service! We have many clients who are using Landbot to connect with customers and improve engagement as well. Let us know if you need anything.

Ngqiliyomzi S.
NS
Ngqiliyomzi S.
Senior User Experience Designer
Small-Business (50 or fewer emp.)
"Landbot Great Experience"
5/5
What do you like best about Landbot?

Ease of Navigation.

Ease of setup and testing of the chatbot.

You can use it anytime and anywhere.

Does not crash.

Clean Layout which makes you aware where you are in the application.

Straight forward statistics.

Feedback and constant communication about feature updates. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

I haven't experienced any downside thus far. Review collected by and hosted on G2.com.

GZ
Gabriel Z.
Product Marketing & Strategy Manager
Automotive
Mid-Market (51-1000 emp.)
"Amazing live-chat platform working great on Android and iOS"
5/5
What do you like best about Landbot?

It was very easy to add chat agents and configure them to the appropriate chat enquiries. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Having an audit module could help keep track of the application. Review collected by and hosted on G2.com.

MS
mary s.
Small-Business (50 or fewer emp.)
"It’s a great tool"
5/5
What do you like best about Landbot?

, I think it is very simple to use, the interface is a familiar (similar layout to Genially, adobe , and canva) . I am going to use it to engage with my students for assessment reminders, online seminars and forum discussions. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

no educator's version , would be great tool for educators , especially those in the online area ... Review collected by and hosted on G2.com.

LB
Leah B.
Small-Business (50 or fewer emp.)
"Landbot is a Brilliant Tool"
5/5
What do you like best about Landbot?

Landbot is a super simple, visual tool that makes building chatbots simple and yet still so professional. Implementation and integration was super simple to understand even if you're not super tech savvy. Not to mention the support team were super helpful. Theres a feature for every single type of flow you want to create. I would recommend them in a heartbeat! Review collected by and hosted on G2.com.

What do you dislike about Landbot?

Some of the documentation could be a little clearer Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Develop of Bot by Drag and Drop"
5/5
What do you like best about Landbot?

One of the best Non-Code Development Platform is Landbot. We can make our Virtual Assistant with this. Labdbot guide us an easy way to develop it. You just need to drag and drop the features and type your messages on it. You do not need to code. Make your business to next level with Landbot. You can share Videos, Images and Documents through Landbot. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

WHen it comes to subscription and publich the amount of the package are bit high. Better if Landbot can make some changes of it. Other wise Landbot is best on bot development. Review collected by and hosted on G2.com.

Response from Patricia Llorente of Landbot

Thank you so much for taking the time to leave us such a positive review! Your feedback is truly valuable to us. It really helps us to keep growing and delivering quality conversational experiences.

ZS
Zac S.
Senior Product Manager
Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Versatile tool for various customer service tasks"
5/5
What do you like best about Landbot?

The chat is real time so the coordination is online and the messages are delivered instantaneously. Review collected by and hosted on G2.com.

What do you dislike about Landbot?

The Landbot needs internet connection for the communication to start. Review collected by and hosted on G2.com.