--- title: Landbot Reviews meta\_title: 'Landbot Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 334 reviews by the users' company size, role or industry to find out how Landbot works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 334 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Landbot Reviews & Product Details Visit Website Landbot is a no-code AI Agent builder that lets revenue teams (Demand Gen, Growth, Marketing Ops, RevOps) build AI-enhanced, multi-channel lead workflows without engineering, so they capture more qualified leads faster and with less operational friction. Our visual, no-code builder combines predictable linear flows, native AI blocks, and an integrated AI Copilot that guides users through building, testing, and optimizing chatbots and agents while teaching best practices and discovering new features. At its core, Landbot pairs two complementary approaches: a visual, linear flow builder for predictable user journeys, and native AI steps for flexible, natural language interactions. That hybrid model solves a common trade-off: linear flows provide business control and deterministic routing for conversions and handoffs, while AI steps let you handle open-ended user intent, reduce friction, and increase engagement — all while keeping the conversation within a tested workflow. The best of both worlds combined into one powerful, no-code visual builder to keep full control of your flows. With multi-channel delivery (web, WhatsApp) and bi-directional CRM & automation connectors, Landbot shortens time-to-market, improves conversion, and makes scaling campaigns practical for marketing and sales teams. Landbot integrates bi-directionally with CRMs (HubSpot, Salesforce,...) and automation stacks (n8n, Zapier, Make...), so it sits naturally alongside marketing automation and sales platforms rather than replacing them. The result: visually on-brand agents, fewer abandoned forms, higher lead quality, faster launches, and more confident teams. If you want conversational experiences that are fast to build, easy to govern, on-brand, and optimized for conversion, Landbot is designed for you. * * * Product Website Landbot Seller [Landbot.io](https://www.g2.com/sellers/landbot-io) Discussions [Landbot Community](https://www.g2.com/products/landbot/discuss) Languages Supported English, Italian, Spanish Solution Type All-in-One Overview by Xavier Ribas Show More ## Pricing Pricing provided by Landbot. ### STARTER €40.00 500 Chats Per Month [ View More Pricing Information ](https://www.g2.com/products/landbot/pricing) ## Landbot Integrations (11) What do users say about integrations? Verified by Landbot [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Airtable ](https://www.g2.com/products/airtable/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Calendly ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") n8n ](https://www.g2.com/products/n8n/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Openai ](https://www.g2.com/products/openai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce CRM Connector ](https://www.g2.com/products/salesforce-crm-connector/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe ](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp API ](https://www.g2.com/products/crunchzapp-whatsapp-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More JT Justin T. Small-Business (50 or fewer emp.) 4/10/2024 "Hassle-free, flexible, integrative and intuitive WhatsApp messaging solution for customer support" 5/5 What do you like best about Landbot? Landbots' ease of use was pivotal in our ability to develop an effective WhatsApp support bot solution for our customers swiftly. Its intuitive and easy-to-use interface allowed our non-technical employees to learn it with minimal support, enabling us to go live rapidly with a solution. Additionally, the hassle-free configuration spared our scarce technical resources from extensive development efforts. 1) Implementation Duration: Within 2 weeks of signing up with Landbot and having an initial discussion, we successfully developed and deployed our very own Customer Support WhatsApp bot using Landbot's WhatsApp bot solution. 2) Hassle-free, easy-to-use, and intuitive user interface and Message Flow Design functionality: The configuration and message flow design were completed in roughly 2 days and did not require any extensive use of technical resources. 3) Integration with our platform: Landbot's WhatsApp solution is highly integrative - We, therefore, elected to spend the majority of the 2 weeks integrating our platform data into the WhatsApp bot-message flow so that we could create a self-service experience for our customer's having access to their personal account data into the message flow. 4) Self-Service Experience: We initially rolled out the WhatsApp bot to a sub-segment of our customers to ensure the concept of the solution held to our objectives and we could find any areas of improvement. After two short weeks, we decided to roll out the solution to our entire customer base and saw an immediate uptake. During our pilot phase, we averaged around 400 chats per day - we now field over 2000 chats per day (with 175'000 messages per month). The adoption of the solution by our customers has been exceptional - we have experienced more than a 20% reduction in demand volume across our alternate manned support channels (email, voice, and support tickets). The laws of traditional customer support metrics, such as first response time, resolution time as well as 24/7/365 availability have been rewritten. In short, our customers now enjoy a completely self-service experience through our WhatsApp bot. 5) Innovative, scalable, and reliable solution: As a fintech company our culture is centered around creating an exceptional customer experience that is enabled through technology. To better handle certain enquiry types from customers, we elected to make use of the customer service AI feature within the WhatsApp bot workflow. This feature works well and promotes the 24/7/365 availability experience. This solution has allowed us to restructure our overall customer support experience, with the WhatsApp bot handling the majority of the front-line enquiries with our call center agents now fielding more technical enquiries - we have since blended our agents on the WhatsApp bot during business hours to further enhance this medium of communication. We have equally not experienced any platform downtime, message latency, or service degradation in using this solution, notwithstanding a dramatic volume growth ( approximately 4 concurrent chats per minute). 6) Professional advice and exceptional support from Landbot: The team at Landbot and the support they have provided to FASTA has been world-class. The team is accessible knowledgeable, has taken the time to understand our business, and provided sound guidance on how best to use the product in our environment (given their experience with broader customers and markets). This proved invaluable and aided in us being able to move quickly with the solution Review collected by and hosted on G2.com. What do you dislike about Landbot? The only downside we experienced in using Landbot was the cost of the AI feature when used within the WhatsApp solution. There is very often very little idea of how the scale of usage will ramp and particularly which customers will engage the AI feature and which will not. The standard pricing, denominated in Euros, limits the number of AI-based chats that can be used and once you exceed this cap pricing is expensive (EUR 1 per AI chat). This can dramatically increase your overall bill very quickly without you realising it. To the Landbot team's credit, they were very responsive and flexible, again understanding our business case, and they provided a custom pricing solution adapted to our business model. Review collected by and hosted on G2.com. What problems is Landbot solving and how is that benefiting you? In response to the growing demand for efficient customer support, especially as we expand our business, we've explored scalable technical solutions to enhance our service capabilities. We have aimed to create a seamless, 'human-like' experience that is self-service and available around the clock. After careful consideration, we integrated Landbot's WhatsApp bot solution into our operations. This innovative tool has revolutionized our customer support approach, allowing us to effectively manage inquiries while providing an interactive experience. By leveraging a platform familiar to all smartphone users, we've ensured accessibility and convenience for our customers. Landbot's solution has been instrumental in streamlining our support processes and enabling us to meet the evolving needs of our growing customer base Review collected by and hosted on G2.com. Show More Response from Rachel Kreis of Landbot [Editedit](https://www.g2.com/survey_responses/landbot-review-9527431/official_response/edit) Justin, We love reading reviews like this at Landbot! Thank you so much for your detailed recommendation and for inspiring others looking for a quick and hassle-free solution to help their customers on WhatsApp. It's a pleasure to work with you, and we are so proud of the way you're using Landbot's AI Assistant to provide quality Customer Service. We're excited to see how our partnership grows in the future! Validated ReviewerSource: Organic ![Radek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Radek S.") RS Radek S. Partner Small-Business (50 or fewer emp.) 5/6/2024 "Is very easy to build navigational chatbot that guides customers to required product page." 5/5 What do you like best about Landbot? User interface is really logical and friendly. Review collected by and hosted on G2.com. What do you dislike about Landbot? There should be more pricing levels. To choose right plan for us. Review collected by and hosted on G2.com. What problems is Landbot solving and how is that benefiting you? Thanks to few basic question we can easily navigate customers to final destination. For clients who are talking about our products and services for first time is biggest barier the lingo and description of their needs. We can ask them two or three question and let them land on right page in our website structure. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Zadik L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zadik L.") ZL Zadik L. Small-Business (50 or fewer emp.) 4/18/2024 "Easiest experience for chatbot design" 5/5 What do you like best about Landbot? The best features of landbot are there predefined blocks and integrations with other apps, which have helped us design various customer user flows in a seamless way. Review collected by and hosted on G2.com. What do you dislike about Landbot? I would say that customer support should be 24/7. Given the time zones, It usually takes around 8 hours to responde Review collected by and hosted on G2.com. What problems is Landbot solving and how is that benefiting you? We are using Landbot to design customer flows for onboarding and customer support. Its low code platform has helped design various customer flows in a seamless matter. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite KV Kathleen V. Small-Business (50 or fewer emp.) 4/22/2024 "a 1000 possibilities and so easy to use" 5/5 What do you like best about Landbot? I like the ease of use of building your own logic using pre-existing blocks and bricks. On the few occasions I did not find a solution myself the Customer Support was amazing. Review collected by and hosted on G2.com. What do you dislike about Landbot? I would like to be able to use different avatars Review collected by and hosted on G2.com. What problems is Landbot solving and how is that benefiting you? Letting the players of my game follow the path I wish them to follow Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Samuel K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samuel K.") SK Samuel K. Senior Program Director for Nordics Baltics and Benelux Small-Business (50 or fewer emp.) 6/10/2024 Guest users or non-business users of the software, not included in G2 scores. "Great Experience for Chatbot creation" 5/5 What do you like best about Landbot? Eay to use, Intuitive. All the Design personnalization capabilities Review collected by and hosted on G2.com. What do you dislike about Landbot? Not easy to start the setu in the bot builder Review collected by and hosted on G2.com. What problems is Landbot solving and how is that benefiting you? Help guests choose a menu Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SJ Sharon J. CEO Small-Business (50 or fewer emp.) 8/16/2023 "Great Customer Support" 5/5 What do you like best about Landbot? The team is highly skilled, and friendly, always ready to help when needed. We have been using landbot for about a year to build bots for customer support, feedback, survey, and user onboarding, and everything works great. Also, the option to build chatbots for whatsapp and facebook is a great option. So we can provide support to customers via whatsapp and facebook as well, which is great. The interface is good, also the drag and drop bot builder UI is the best one we have tried so far. Review collected by and hosted on G2.com. What do you dislike about Landbot? I love landbot, but we had some issues with bots as some users have reported this to us. When they try to submit the responses, the bot reloaded and the entire response is lost, so they had to resubmit the form, not sure if it's a bug or issue on the user's end. Review collected by and hosted on G2.com. What problems is Landbot solving and how is that benefiting you? We use it to build bots for Customer Support, receive feedback from our users, create surveys for new services or about how we can improve our services, and also for whatsapp and facebook messenger, where we can provide support to our users via other platforms as well as our website. So the users don't need to sign in to their account every time they need help, they just need to send message via whatsapp or facebook, and the bot will take care of the rest, which saves hours of our support team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Andra M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andra M.") AM Andra M. Content Marketing Manager Mid-Market (51-1000 emp.) 9/15/2023 "Does the job for a fraction of the price" 5/5 What do you like best about Landbot? Landbot is pretty intuitive and it's easy to set up and test the flows. Once you have the configuration in place with your website, it's easy to deploy additional bots. Costs less than the major competitors and the team seems to be innovating. Review collected by and hosted on G2.com. What do you dislike about Landbot? Can be difficult to get instant support since the team is in Europe. Sometimes there can also be a communication barrier re: English but nothing that can't be overcome. Review collected by and hosted on G2.com. What problems is Landbot solving and how is that benefiting you? One of the features I most appreciate about landbot is the ability to instantly notify you on Slack if someone has requested to chat with a sales rep (as that's how we have set it up). It's helped us close more leads as a result of being able to chat with a prospect in real-time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite VG Verónica G. Small-Business (50 or fewer emp.) 1/30/2024 "Intuitive and easy-to-use chatbot builder" 5/5 What do you like best about Landbot? You could create chatbots to interact with your customers easily and with nice designs, without programming skills. Review collected by and hosted on G2.com. What do you dislike about Landbot? When you want to make more complex designs you have some restrictions. Review collected by and hosted on G2.com. What problems is Landbot solving and how is that benefiting you? We are designing a game prototype to validate with potential customers and it helps us to make a nice and fast product without investing time and money programming. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jordi C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordi C.") JC Jordi C. Small-Business (50 or fewer emp.) 3/2/2024 "I love Landbot" 5/5 What do you like best about Landbot? It's so easy to create chatbots. It's a fantastic tool! Review collected by and hosted on G2.com. What do you dislike about Landbot? You need to train a little bit if you want to get smart chatbots. Review collected by and hosted on G2.com. What problems is Landbot solving and how is that benefiting you? It will help our users or new clients to know more aobut us in an easier way. Review collected by and hosted on G2.com. Show More Response from Rachel Kreis of Landbot [Editedit](https://www.g2.com/survey_responses/landbot-review-9371829/official_response/edit) Hi Jordi, Glad you're loving your experience with Landbot so far. In terms of creating smart, sophisticated chatbots, feel free to visit our academy website for free chatbot-building resources. Thanks for the review! [See how Landbot improved](https://landbot.io/academy/home) Current UserValidated ReviewerIncentivizedSource: Seller invite DG David G. Small-Business (50 or fewer emp.) 2/9/2024 "Its a great skill to contact people." 5/5 What do you like best about Landbot? It is easy to handle and great performance, customer suport, integration data, we work every day with him. Review collected by and hosted on G2.com. What do you dislike about Landbot? I can´t deliver the logo of the company to show Review collected by and hosted on G2.com. What problems is Landbot solving and how is that benefiting you? Is available 24 hours a day, our customers are able to give information at the time they can do it, without any preasure. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Landbot? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Landbot ](https://www.g2.com/products/landbot/discussions/new) JV Juan Antonio Verde Gomez • Last activity almost 4 years ago Diagflow 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/diagflow) GU Guest User What is Landbot used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-landbot-used-for) [ View all Discussions ](https://www.g2.com/products/landbot/discuss) ## Pricing Options Pricing provided by Landbot. ### STARTER €40.00 500 Chats Per Month ### PRO €100.00 2500 Chats Per Month ### BUSINESS Starting at €400.00 [ View More Pricing Information ](https://www.g2.com/products/landbot/pricing) Landbot Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5155ef6198d17f22b7ba1ceb2a9db6fa/drift.png "Product Avatar Image") Drift 4.4/5(1,255) [ Compare Now ](https://www.g2.com/compare/drift-vs-landbot) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_025089c9e6db0fe48c2a822bbcd17709/manychat.png "Product Avatar Image") Manychat 4.5/5(165) [ Compare Now ](https://www.g2.com/compare/landbot-vs-manychat) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5(3,901) [ Compare Now ](https://www.g2.com/compare/fin-vs-landbot) ##### ##### Landbot Features User Interface Design Customized Branding Workflow Management Publishing Platform Compatibility Responses Customization Control Route To Human Platform Live chat Integrations Branding [ View More Features ](https://www.g2.com/products/landbot/features) ## Top-Rated Alternatives [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Tidio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tidio") Tidio 4.6/5(1,959) ](https://www.g2.com/products/tidio/reviews) [ View All Alternatives ](https://www.g2.com/products/landbot/competitors/alternatives) ##### Categories on G2 [Lead Capture](https://www.g2.com/categories/lead-capture)[AI Agent Builders](https://www.g2.com/categories/ai-agent-builders)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing) [Lead Capture](https://www.g2.com/categories/lead-capture)[AI Agent Builders](https://www.g2.com/categories/ai-agent-builders)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Chatbots](https://www.g2.com/categories/chatbots)[AI Chatbots](https://www.g2.com/categories/ai-chatbots)[No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What survey tool works best for teams running ongoing feedback loops rather than one-off quarterly surveys?](https://www.g2.com/discussions/what-survey-tool-works-best-for-teams-running-ongoing-feedback-loops-rather-than-one-off-quarterly-surveys)[Which automotive marketing platforms maintain responsiveness after implementation based on dealership reviews and feedback?](https://www.g2.com/discussions/which-automotive-marketing-platforms-maintain-responsiveness-after-implementation-based-on-dealership-reviews-and-feedback)[What's the best database DevOps platform for a small SaaS team on a tight budget?](https://www.g2.com/discussions/what-s-the-best-database-devops-platform-for-a-small-saas-team-on-a-tight-budget) [Top-rated point of sale software for restaurants](https://www.g2.com/discussions/top-rated-point-of-sale-software-for-restaurants)[Best AI tools for managing repetitive operational tasks](https://www.g2.com/discussions/what-are-the-best-ai-tools-for-managing-repetitive-tasks)[Pros and Cons Details](https://www.g2.com/products/landbot/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)