--- title: Laiye AI Agent Platform Reviews meta\_title: 'Laiye AI Agent Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 106 reviews by the users' company size, role or industry to find out how Laiye AI Agent Platform works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 106 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

# Laiye AI Agent Platform Reviews & Product Details

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###### Profile Status

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Developed by Laiye, a leading RPA+AI firm, Laiye RPA is one of the few RPA solutions with advanced AI capabilities. Laiye RPA can automate manual and repetitive tasks, freeing the staff to apply their skillset and expertise on high-value and cognitively stimulating tasks. Laiye RPA is easy to grasp and can be learnt within a few hours. It comes with over 400 pre-set commands which can be used for all types of projects, including those with a series of complex processes. Equipped with AI capabilities and OCR functionality, Laiye RPA is applicable in a wide variety of areas ranging from data entry to invoice processing. Many organisations have already adopted Laiye RPA to automate tasks in a range of sectors including Finance, Logistics, Telecommunications, Healthcare, and more.

* * *

Seller
[laiye](https://www.g2.com/sellers/laiye)
Discussions
[Laiye AI Agent Platform Community](https://www.g2.com/products/laiye-ai-agent-platform/discuss)
Languages Supported

English, Chinese (Simplified), Chinese (Traditional)

Solution Type

Best-of-Breed

Overview by
Laiye Global (美国普林斯顿大学学生)

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## Value at a Glance

Averages based on real user reviews.

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/laiye-ai-agent-platform/pricing)

## Top-Rated Alternatives

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View All Alternatives
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## User Insights

Average based on 106 real user reviews.

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## Laiye AI Agent Platform Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Excel

](https://www.g2.com/products/microsoft-excel/reviews)

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CM

Chen M.

Account Manager

Mid-Market (51-1000 emp.)

8/4/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Very easy to use RPA tool to improve work efficiency"

5/5

What do you like best about Laiye AI Agent Platform?

7 \* 24-hour technical support, good service, on-site inspection, rich and professional training content, and easy to learn and use products Review collected by and hosted on G2.com.

What do you dislike about Laiye AI Agent Platform?

So far, I am not particularly dissatisfied Review collected by and hosted on G2.com.

What problems is Laiye AI Agent Platform solving and how is that benefiting you?

The company uses RPA products in the financial reimbursement link of the financial department, which greatly improves the reimbursement audit efficiency，In the future, we will try to open RPA applications for more business scenarios Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Gang A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gang A.")
GA

Gang A.

Lead Solution Architect

Enterprise (\> 1000 emp.)

8/5/2021

"An useful and recommandable RPA tool"

5/5

What do you like best about Laiye AI Agent Platform?

Out of box capability. and response quickly with excellent service. Easy to use, provide training service to help us developing more processes. Review collected by and hosted on G2.com.

What do you dislike about Laiye AI Agent Platform?

So far it is good.Laiye provided excellent service. Maybe I would find something I dislike in the future. Review collected by and hosted on G2.com.

What problems is Laiye AI Agent Platform solving and how is that benefiting you?

We chose Laiya RPA to provide automatic processing and reduce labor effort and processing time. Laiya RPA perfectly archived our goal. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Alternative Dispute Resolution](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Alternative Dispute Resolution")
UA

Verified User in Alternative Dispute Resolution

Small-Business (50 or fewer emp.)

8/3/2021

"RPA"

3.5/5

What do you like best about Laiye AI Agent Platform?

1. Have native AI capabilities

2. High security,

3.easy to use . Review collected by and hosted on G2.com.

What do you dislike about Laiye AI Agent Platform?

1. The code will be lost

2. The community ecology is not perfect

3. There is a big gap between the error message and the actual situation Review collected by and hosted on G2.com.

What problems is Laiye AI Agent Platform solving and how is that benefiting you?

1. Help friends solve financial reconciliation problems.

2. Deal with the download of state-owned enterprise documents, check and sort out related issues Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Alex Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex Y.")
AY

Alex Y.

PM

Small-Business (50 or fewer emp.)

6/1/2021

"Powerful RPA tool"

5/5

What do you like best about Laiye AI Agent Platform?

Seamless switching between code view and visualization view.

AI intergated Review collected by and hosted on G2.com.

What do you dislike about Laiye AI Agent Platform?

RPA also has its limitations, and you may need to use a real develop language like python or c# when dealing with particularly complex scenarios Review collected by and hosted on G2.com.

What problems is Laiye AI Agent Platform solving and how is that benefiting you?

we use RPA tool to automate the invoice validtion process. reduced a lot of duplicate manual work hours. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

LL

Liu L.

IT 业务分析师

Enterprise (\> 1000 emp.)

9/5/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Laiye RPA has excellent performance and can meet the daily usage needs of enterprises. It can quickly respond to issues raised by enterprises."

5/5

What do you like best about Laiye AI Agent Platform?

Laiye RPA can meet the daily application needs of enterprises. It can quickly respond to the issues raised by enterprises and propose solutions. Review collected by and hosted on G2.com.

What do you dislike about Laiye AI Agent Platform?

Hope to continue improving and launching new capabilities to continuously meet the development needs of enterprises, and to be able to grow alongside them. Review collected by and hosted on G2.com.

Recommendations to others considering Laiye AI Agent Platform:

Apply based on the actual needs of the enterprise and the characteristics of RPA, fully leveraging the advantages of RPA. Review collected by and hosted on G2.com.

What problems is Laiye AI Agent Platform solving and how is that benefiting you?

Solving the problem of repetitive tasks in daily work can assist enterprises in enhancing and transforming employees' skills. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: OrganicAI Translated

LY

lu y.

accounting

Mid-Market (51-1000 emp.)

8/2/2021

"Very practical artificial intelligence tools"

4/5

What do you like best about Laiye AI Agent Platform?

1、Stable technology

2、good service support Review collected by and hosted on G2.com.

What do you dislike about Laiye AI Agent Platform?

1、Very satisfied with everything

2、The popularity of RPA is limited temporarily. I hope it can be better popularized to the company's leadership Review collected by and hosted on G2.com.

What problems is Laiye AI Agent Platform solving and how is that benefiting you?

1、We have used five robots in the financial department to solve the problems of monthly invoicing, bank reconciliation and supplier reconciliation, and the efficiency has been improved several times. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

SC

shi c.

软件工程师

Enterprise (\> 1000 emp.)

8/9/2021

"It is very practical and can reduce labor costs."

5/5

What do you like best about Laiye AI Agent Platform?

It is stable, easy to learn and easy to use, which greatly helps customers explore more possibilities of manual automation. Review collected by and hosted on G2.com.

What do you dislike about Laiye AI Agent Platform?

So far, I have been very satisfied with it, and it is very helpful to the work. Review collected by and hosted on G2.com.

What problems is Laiye AI Agent Platform solving and how is that benefiting you?

During testing, it is used for UI automation testing, which improves testing efficiency Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Kavin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kavin C.")
KC

Kavin C.

MD

Mid-Market (51-1000 emp.)

3/18/2021

"RPA for General Office"

4.5/5

What do you like best about Laiye AI Agent Platform?

We find Laiye RPA’s OCR capabilities to be very impressive! While majority of our documents are in Thai, we have continued to observe astounding accuracy rates. The auto-scanning feature has proved to be quite popular in the team and we’ve been using it frequently to convert and process documents both quickly and accurately. Review collected by and hosted on G2.com.

What do you dislike about Laiye AI Agent Platform?

In the future updates, we look forward to seeing some improvements in user interface. Review collected by and hosted on G2.com.

What problems is Laiye AI Agent Platform solving and how is that benefiting you?

Reduce paper a lot of paper work and move team to do something else. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

海

海平 .

RPA实施开发

Small-Business (50 or fewer emp.)

8/3/2021

"Automated tools with very low learning costs"

4.5/5

What do you like best about Laiye AI Agent Platform?

Data capture is very convenient, and the switching between visualization and code is also very convenient. It is especially easy to learn and use, which can effectively reduce the work cost Review collected by and hosted on G2.com.

What do you dislike about Laiye AI Agent Platform?

Very satisfied with the use. There are more functions for data processing Review collected by and hosted on G2.com.

What problems is Laiye AI Agent Platform solving and how is that benefiting you?

Improve work efficiency and reduce cost Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services")
CE

Verified User in Events Services

Small-Business (50 or fewer emp.)

9/6/2021

"Great RPA tool from China"

4.5/5

What do you like best about Laiye AI Agent Platform?

Support Chinese Language, Easy to use, Good Support, Build in AI function Review collected by and hosted on G2.com.

What do you dislike about Laiye AI Agent Platform?

Not enough support material in English (Compare with the material in Chinese) Review collected by and hosted on G2.com.

What problems is Laiye AI Agent Platform solving and how is that benefiting you?

Laiye helped us automate a lot of manual input work since we are one event organizer and we have a lot of questionnaires after each event. we leverage Laiye OCR and NLP, digitalize all our questionnaires in Chinese instead of input by manual Review collected by and hosted on G2.com.

Show More

9/10/2021
Validated ReviewerSource: Organic

## Questions about Laiye AI Agent Platform? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Laiye AI Agent Platform
](https://www.g2.com/products/laiye-ai-agent-platform/discussions/new)

GU

Guest User

What is Laiye RPA used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-laiye-rpa-used-for)

GU

Guest User

What do you like most about Laiye RPA for robotic process automation, and what improvements could be made?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-do-you-like-most-about-laiye-rpa-for-robotic-process-automation-and-what-improvements-could-be-made)

[
View all Discussions
](https://www.g2.com/products/laiye-ai-agent-platform/discuss)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/laiye-ai-agent-platform/pricing)

Laiye AI Agent Platform Comparisons

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##### 
##### Laiye AI Agent Platform Features

Automation Building

Visual Editor

Workflow Recording

Pre-Built Templates

Bot Management & Execution

Bot Scheduling

Attended Automation

Unattended Automation

Intelligent Automation

OCR

Machine Learning

NLP

[
View More Features
](https://www.g2.com/products/laiye-ai-agent-platform/features)

##### Categories on G2

[Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)

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