FG
Filippo G.
Laboratory Specialist
Enterprise (> 1000 emp.)
"Real good experiences and satisfactory performances"
5/5
What do you like best about LabWare LIMS?

the stability, flexibility, functionality, after pass the LW formation training, all system become really friendly and accessible. One big advance as well is the constant availability of different country support structure, that in timely and accurate manner solve questions and problematics, either by remote support either by remote connections. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

after years and different experience in different situation, i did not find anything to dislike, with opportune tuning, it fully satisfy all needs that come out. On version 8th looks like also it has been improved the appearance that in previous version were still in 90 style. if we would be forced to find an area of improving, the only point of focus could be the use of crystal report, that on my opinion it need to be modified for allow user to generate report in a more friendly way Review collected by and hosted on G2.com.

AG
Agrim G.
Assistant Manager - Systems & IT Services
Mid-Market (51-1000 emp.)
"Features of LabWare LIMS"
5/5
What do you like best about LabWare LIMS?

LabWare LIMS is a highly adaptable, flexible, configurable, compliant, easy to implement and easy to use software. It provides lots of functionalities to automate the lab process and thereby increase the efficiency and productivity of the lab. It provides very robust reporting functionalities. It can be easily integrated to ERP systems. It can be seamlessly interfaced with instruments and chromatography data systems. It has helped us to manage lab investigations very accurately. It also has a built in functionality to chart and identify data trends. It provides detailed and comprehensive auditing of data which meets the demands of agencies like FDA, MHRA, etc., in GMP and GLP laboratories. LabWare also has built in functionalities like certificate of analysis, labels, logging of scheduled samples for testing, etc,. Data can also be managed using approval routing which helps to handle data correctly as a core part of static data management. LIMS Basic provides a wide range of functions that can be used for configuring solutions. User definable dashboards that display data and graphs to give an overview laboratory activities and results. The reading and scanning of 1D and 2D barcodes. Training and certification of laboratory analysts. LabWare provides stability management module to maintain stability samples of products. Environmental monitoring feature helps us to manage samples related to water, personnel and facility monitoring. It also has a robust incidence management and change control module. Different types of lab solutions can be maintained using inventory management. The extensively designed storage location and tracking module helps to track the location of the samples, inventories, etc,. User roles and functions can also be well defined. LabWare also has highly skilled consultants who always provide excellent customer support service. The training services are also very good. The community forum which comprises of LabWare users is very helpful along with the different knowledge tracks, technical manuals and system reference guides. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

We think very highly of LabWare LIMS and the positive change that it can bring about in the laboratory processes. So there are no dislikes. Review collected by and hosted on G2.com.

Fausto G.
FG
Fausto G.
IT Manager
Mid-Market (51-1000 emp.)
"Maximum flexibility, great community and consultants support"
5/5
What do you like best about LabWare LIMS?

With LabWare you can start with preconfigured standard templates; this is useful but in the end their software allows you to customize your system in every aspect and this is utterly powerful.

If you attend to their trainings you can code and shape your system by yourself. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

They should make the support site more attractive. It's graphics is a little outdated! Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"Likely with some reservations needing explanation. Great but also hard to recommend with no caveat"
3.5/5
What do you like best about LabWare LIMS?

Infinitely powerful and configurable/customizable. Many modules (Free) and pre-built functionality templates (requires paying for consulting time to configure) to help meet a variety of needs and the company's continuous improvement and development of functionality to meet customers needs. A ton to love really. Very flexible options for hosting with them or on prem and a Varity of options for using them for system admin/development. Great user group support community for admins. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

Clunky and outdated interface especially in the desktop version (but also web): Examples - File attachments, HTML and RTF Fields that don't show you anything and you have to click into them to even view let alone edit (understandable in result entry...but pretty much anywhere else is insane). You can somewhat work around this with visual workflows but with way too much work. If I have a HTML field in a project template (for instance) I should be able to see the contents of that field and edit it like any other application. Also no Spell Check native??? That's nuts. Think less friction for end users (and admins/developers for that matter). We don't have time to be doing any more clicks than necessary. The dedication to improving the software with minimal impact to existing install base is admiral but might be causing Labware to fall behind. Documentation is good in some cases and spotty in others and sometimes frustratingly absent or disjointed. Review collected by and hosted on G2.com.

FP
Fulvio P.
I
Small-Business (50 or fewer emp.)
"The customer can have a complete control of the system"
5/5
What do you like best about LabWare LIMS?

The LabWare support and the possibility to act directly on the system Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

Minor issues: e.g. some fields reported as "Description", but with their contents used in important queries, so they cannot be used "freely" Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Intuitive software that makes your life easier, flexible and capable of complex workflows"
5/5
What do you like best about LabWare LIMS?

The ability to create custom data sets to meet the data gathering need rapidly, including complex calculations across tests and samples. Summarized data for reporting automatically saving hours in data processing, data review and reporting Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

I wish our IT department would open up the LIMS configuration more so we could generate our own customizations within the lab. Although we can create and use analysis, the coding of complex calculations is currently locked down from day to day users Review collected by and hosted on G2.com.

RT
Riccardo T.
quality control coordinator
Small-Business (50 or fewer emp.)
"higt performance Labware LIMS"
5/5
What do you like best about LabWare LIMS?

best performance and very high level of support in all phases of the project development and after installation Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

nothing, every detail were we discussed with the consultant has been development in best practice Review collected by and hosted on G2.com.

Victor P.
VP
Victor P.
Specialist, Application Architect
Enterprise (> 1000 emp.)
"Versatile, powerful and highly configurable Laboratory System"
5/5
What do you like best about LabWare LIMS?

Two features we like the most: a) Very configurable with simple fields, checkmarks and templates and b) more customization power is provided by optional scripts written in LIMS Basic. The latter can bring ultimate customizations and flexibility to satisfy most demanding and ever-changing user requirements. And those scripts can be written by us, with no reliance on the vendor. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

Nothing. Really. That is why we still expanding it after 18 years of usage. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Definitely improves the overall laboratory experience."
5/5
What do you like best about LabWare LIMS?

The ability to quickly retrieve information, and the increased efficiency of tracking all sorts of relevant information with one piece of software. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

Advanced configurations are time consuming, but this is expected. Upgrading LIMS versions can be challenging even when LabWare instructions are closely followed. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"I've been a LabWare LIMS user and admin for 25 years"
5/5
What do you like best about LabWare LIMS?

Strong core functionality with ability to configure to meet the needs of the organization. Friendly for non-IT people to be able support daily needs. Review collected by and hosted on G2.com.

What do you dislike about LabWare LIMS?

No downside unless unless organizations over customize which does not speak to LabWare's product Review collected by and hosted on G2.com.