Andrew C.
AC
Andrew C.
Rotating Equipment Process Specialist
Enterprise (> 1000 emp.)
"A. Cinamella Review L2L"
4/5
What do you like best about L2L?

Intuitivenss, User interface, straight forward commands, sheduling ease. Review collected by and hosted on G2.com.

What do you dislike about L2L?

Doesn't do a great job with scheduled views (viewing ease). Difficult to schedule individuals hour for hour. Review collected by and hosted on G2.com.

Mónika P.
MP
Mónika P.
System administrator and documentation specialist
Mid-Market (51-1000 emp.)
"SwipeGuide implementation project owner"
5/5
What do you like best about L2L?

The best part is how easy it is for both end users and editors to use."ease of use for both the end-users and editors.

I was also very impressed with the customer success managers they assigned to us to ensure the best implementation.

We chose SwipeGuide primarily for its work instruction platform, but we found the checklist feature so easy to use that we introduced it months before launching the work instructions.

The QR code feature brings the instructions just one click away from the workers. This was also a very positive feature. Review collected by and hosted on G2.com.

What do you dislike about L2L?

First, it's a bit challenging to change the way you think about writing instructions. You have to learn it and get the hang of it, but after that, it's no problem. Review collected by and hosted on G2.com.

Niko T.
NT
Niko T.
Radio Frequency Microwave Engineer
Small-Business (50 or fewer emp.)
"Easy to use, but limitations to client side UI"
3.5/5
What do you like best about L2L?

Its ease of use for dropping in photos, seeing recently used photos and the uploaded photo library when adding an image to an entry.

Ease of integrateion: The option to have an android app capable for offline.

Customer service is great! Review collected by and hosted on G2.com.

What do you dislike about L2L?

Limitations to the UI the the end user sees. Specifically the next or back buttons should be able to change the color. Maybe there should be a theme design tab. Also to "Click here to go to next instructions" at the end of a chapter, was not apparent for users as per their user feedback.

Gettting a PDF version shouldn't be a recuring cost or a requested item. It should be a call function that gathers each chapter in order and prints out sub chapter contents. It could be easily done with python and be called everytime the website is published for 1 time action and then download can be standard call from the website or android app. Also, the Android app should check for PDF update and download new PDF if changes occur.

Feedback from users should be displayed as a table with first column "addressed" and the rest follows the current format. In order to address the feedback, I have had to push it to text file, add deliminators and then import into spreadsheet editor and added a check box for the when I have addressed the feedback concern. Review collected by and hosted on G2.com.

Madalyn P.
MP
Madalyn P.
Project Engineer
Mid-Market (51-1000 emp.)
"Clear and Useful Interface"
5/5
What do you like best about L2L?

L2L makes it simple to drill down through categorical data and various collected metrics and plant production information. I most often use this to synthesize scrap paretos and report out on our continuous improvement progress. L2L is an all inclusive interface that I utilize multiple times per week with ease to pull data for our production performance. Review collected by and hosted on G2.com.

What do you dislike about L2L?

The automatic report out tool could use a little refinement. Some options for drill down do not show up correctly when selected for the automatic report out link. Usually it is still pretty simple to click the generated link and make a small adjustment to view what you need. Review collected by and hosted on G2.com.

Evelien T.
ET
Evelien T.
Learning and Development Coordinator
Mid-Market (51-1000 emp.)
"User friendly and an added value for our production team"
4/5
What do you like best about L2L?

Easy to use for admins but also for the blue collar workers. Gives the possibility to give feedback in the app and upload pictures if needed.

The combination with the check lists is an added value. It ensures that the tool is used on a daily basis.

Easy to implement, no interference of IT needed. Review collected by and hosted on G2.com.

What do you dislike about L2L?

In the licences it's not always clear which features are included and which not.

No clear roadmap, no insights on improvements that are scheduled the next months. Review collected by and hosted on G2.com.

JG
Jake G.
Operations Trainer
Enterprise (> 1000 emp.)
"Swipe Guide Training"
3.5/5
What do you like best about L2L?

I think it is a useful tool for digitizing SOP's and other step by step trainings. Can import images and short videos to enhance learning. Review collected by and hosted on G2.com.

What do you dislike about L2L?

It has technological limitations. It's limited video/media capacity can make it difficult to create more long-form learning/training modules Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Enterprise (> 1000 emp.)
"Simple to use"
3.5/5
What do you like best about L2L?

We work with individuals who are new to using tablets, so it’s incredibly helpful that they can understand what to do with minimal training. Uploading an image of an issue allows us to see exactly what the problem is, making it quick and easy to report. Review collected by and hosted on G2.com.

What do you dislike about L2L?

Swipe Guide does not offer a way to set specific times for task completion, such as scheduling a check to be done once per week or once a day and letting you know it has been completed so it's not done again by a different person. Review collected by and hosted on G2.com.

JB
Jeroen B.
Production engineer
Mid-Market (51-1000 emp.)
"Simpel, easy and personal"
4/5
What do you like best about L2L?

The customer support is better than any program i tried so far.

With the support of movies this program opends doors to so many levels of instructions that the possibilities are almost endless.

Its very simple to use and you dont need a lot of skills.

The implemention is so simple its web based so everything what has acces to the web can connect to your instructions.

We use this program every day with more than 100 persons.

We intergrate the guids in our own customer support. Review collected by and hosted on G2.com.

What do you dislike about L2L?

Cant program your own stuff and you cant save on your own server Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"has some good features but also a bit buggy"
2.5/5
What do you like best about L2L?

allows multiple users with varying levels of access to manage/update dispatches, spares, generate reports and many more Review collected by and hosted on G2.com.

What do you dislike about L2L?

It has several buggy behaviors and misses some basic functionality. An example of each is if i go to my dashboard and sort the availible dispatches by anything (discription, status, etc.) the quick "dispatch me" buttons no longer function. Also if i forget to dispatch to an item and then want to go back and add the times manually to record it for historical purposes, there is no way to just add a timestamp. I have to dispacth me, then undispatch, and change the times that are then added. It isn't the end of the world but seems like it should be included from the begining. Review collected by and hosted on G2.com.

Response from Ianni Le of L2L

Dear Reviewer,

Thank you for taking the time to provide feedback on the L2L Connected Workforce Platform! We sincerely appreciate your insight, and assure you that our team is actively working towards solutions in line with the integrity you expect from our platform.

We are honored to work alongside our customers to constantly enhance the L2L platform and better meet our users’ needs. If you would like to continue the conversation with us in more detail, please connect with our support desk directly here: https://support.leading2lean.com/hc/en-us/requests/new.

Best regards,

L2L Connected Workforce Platform

GW
Garrett W.
CI/Lean leady
Mid-Market (51-1000 emp.)
"Great training tool.."
5/5
What do you like best about L2L?

It's a great training tool to train and set the standard for work. Easy to use and look at. No clutter with paper. Easy to edit and upload. Review collected by and hosted on G2.com.

What do you dislike about L2L?

When you need a duplicate slide you have to click to duplicate then drag it to where u need to go. Review collected by and hosted on G2.com.