Kylas Sales CRM is its user-friendly interface and the ability to manage complete sales activities in one place. It helps in tracking leads, follow-ups, meetings, and customer interactions efficiently. The reminder feature is very useful for scheduling sales calls and follow-ups, while the reporting dashboard gives clear insights into sales performance and pipeline status. It makes day-to-day sales management more organized and productive. Review collected by and hosted on G2.com.

Sometimes the system can feel slightly slow while loading reports or large data. A few customization options are limited, and the mobile app experience can be improved for smoother navigation. Initial setup and understanding all features may also take some time for new users. Review collected by and hosted on G2.com.

I like its simple interface, easy lead tracking, and follow-up reminders, which help me stay organized throughout the sales process. The dashboard is easy to navigate, and updating lead status takes just a few clicks, making it very user-friendly. The follow-up reminders are particularly helpful in keeping me on top of my daily tasks. Additionally, I found the initial setup to be straightforward. Review collected by and hosted on G2.com.

I think the mobile app performance can be improved and I feel the loading speed could be faster at times. Review collected by and hosted on G2.com.

Kylas CRM provides a centralized and secure document management system that allows teams to upload, store, and access important sales documents with ease. Files such as proposals, invoices, and agreements can be attached directly to leads, contacts, and deals, ensuring all relevant information is available in one place. This reduces dependency on external storage, improves collaboration across teams, and saves time during follow-ups. Easy retrieval and organized storage help sales teams stay efficient and maintain better control over their documentation. Review collected by and hosted on G2.com.

While Kylas CRM is highly effective, it does have a few limitations. Advanced customization options are somewhat limited compared to enterprise-level CRMs, which may not suit very complex sales processes. Some advanced analytics and integrations are still evolving, and power users may feel the need for deeper reporting flexibility. Additionally, certain features may require time to fully explore and configure for maximum benefit. However, these are minor gaps that are regularly addressed through updates and improvements. Review collected by and hosted on G2.com.

What I like most about Kylas CRM is its user-friendly interface and efficient lead management system. It makes it easy for our team to track leads, manage follow-ups, and monitor sales activities smoothly in one place. The automation features also save a significant amount of time and help improve overall productivity. Review collected by and hosted on G2.com.

While some advanced features and integrations could be expanded further, overall the CRM performs reliably and continues to meet our business needs. Review collected by and hosted on G2.com.

I appreciate Kylas Sales CRM for its intuitive design and sales-focused core functions that are perfectly tailored for small internet sales teams. Its visual sales pipeline view is a standout, displaying all ongoing deals by different sales stages on a clear drag-and-drop board, making pipeline supervision straightforward. I value the customizable lead tagging and categorization tools, allowing me to label leads by source and follow-up efficiency. The lightweight task and reminder system, linked to client records, ensures that no important follow-up work is overlooked. This system is simple to operate, preventing disturbances. Additionally, I am impressed by its stable performance and smooth team collaboration experience. With multiple team members updating records simultaneously, Kylas maintains fast loading speeds and real-time data sync, without lag or data duplication. The initial setup was quite easy, allowing us to seamlessly complete account setup, configure user permissions, and migrate data from our previous CRM tool efficiently. Review collected by and hosted on G2.com.

To start with, its advanced custom reporting capabilities are quite limited. The built-in report templates are fairly basic and cannot support multi-dimensional data analysis. For example, when I need to combine lead sources, customer regions, and deal values to make a comprehensive monthly analysis report, I cannot create such customized views directly in the system. I have to export raw data manually and reorganize everything in spreadsheets, which takes a lot of extra time. I hope the developer can add more flexible report builders and editable custom templates, so we can pull targeted statistics and visual reports within the CRM directly. Review collected by and hosted on G2.com.

It’s easy to use and understand, and it also provides everything under automation. Review collected by and hosted on G2.com.

Nothing specific, but yes, a lot of new inventions could be added to make it easier to use. Review collected by and hosted on G2.com.

I appreciate Kylas Sales CRM for its straightforward, uncomplicated interface that allowed our sales representatives to become productive quickly after a brief introduction. The lead management, reminder system, and email sync are reliable, effectively supporting our daily sales routines. I like how lead management centralizes all incoming inquiries in one place, preventing lost or duplicated leads and enabling us to track every interaction. The reminder system helps keep our sales cycle disciplined, ensuring we act proactively with follow-up calls and check-ins. Email sync with Outlook saves us a lot of administrative work, automatically linking customer emails to the right contacts and opportunities, maintaining a complete communication history. The initial setup was simple and quick, requiring no external IT support, and the system was ready for use within an hour. Additionally, Kylas Sales CRM offers good value without unnecessary complexity. Review collected by and hosted on G2.com.

There are areas we would like to see improved. Advanced automation and customizable reporting could be expanded to match more complex sales processes. We also hope for deeper integration options with common European business tools in the future. Loading larger datasets can sometimes feel slightly slow. Review collected by and hosted on G2.com.

I find Kylas Sales CRM very good for sales, as it helps me write updates regarding status and sends notifications if I forget to call someone. I like how it groups tasks, making it easier to resolve specific issues by specifying them. The ability to update the status of sales is particularly helpful. It's also great in helping me know a person's specific task ID. The initial setup was absolutely perfect. Review collected by and hosted on G2.com.

Sometimes it's merged all the contacts. Review collected by and hosted on G2.com.

• Very user-friendly interface, easy to learn and use

• Strong lead and pipeline management for sales teams

• Smart automation for follow-ups, tasks, and reminders

• Real-time dashboards and detailed sales reports

• Cost-effective with unlimited users option Review collected by and hosted on G2.com.

• Limited advanced customization compared to enterprise CRMs

• Mobile app features are more basic than desktop version

• Fewer native integrations with global tools

• Advanced analytics available only in higher plans

• Not ideal for very large or highly complex organizations Review collected by and hosted on G2.com.

Tracking on the accounts and automatic reminders Review collected by and hosted on G2.com.

There is nothing to dislike in Kylas. Excellent. Review collected by and hosted on G2.com.