--- title: Kylas Sales CRM Reviews meta_title: 'Kylas Sales CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 542 reviews by the users' company size, role or industry to find out how Kylas Sales CRM works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 542 scale: '5' date_modified: '2026-08-13' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Kylas Sales CRM Reviews **Vendor:** Kylas Growth Engine **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.7/5.0 **Total Reviews:** 542 ## About Kylas Sales CRM Kylas Growth Engine is an ecosystem of technology products, with a Sales CRM at its core, to help Growing Businesses scale with expertise. Kylas is an enterprise-grade Sales CRM software uniquely designed for Growing Businesses. The product helps businesses streamline their sales efforts, manage leads efficiently with a centralized system, nurture them effectively, and close deals faster to drive sustainable growth. Kylas provides advanced features like built-in WhatsApp messaging, field sales tracking, pipeline management, sales automation, and more, empowering teams to work smarter and achieve their sales goals efficiently. Kylas offers a Unique Pricing Framework- It's Elevate Plan is available for Flat USD 250 / month which includes 1. Unlimited Users 2. All Sales CRM Features 3. Robust Onboarding & Training Program 4. Timely Support 5. AI Features ## Kylas Sales CRM Pros & Cons **What users like:** - Users appreciate the **ease of use** of Kylas Sales CRM, finding it simple and organized for data management. (37 reviews) - Users appreciate the **user-friendly interface** of Kylas Sales CRM, making it easy to navigate and implement. (31 reviews) - Users value the **user-friendly lead management** of Kylas Sales CRM, facilitating quick insights and efficient data distribution. (25 reviews) - Users value the **effective task management** of Kylas Sales CRM, enhancing team efficiency and timely follow-ups. (16 reviews) - Users praise the **exceptional customer support** of Kylas Sales CRM, highlighting its positive impact on their productivity. (15 reviews) - Users value the **insightful reporting** in Kylas Sales CRM, which provides a better overview of leads and activities. (13 reviews) - Users value the **easy customization** of Kylas Sales CRM, allowing for tailored workflows to meet specific needs. (12 reviews) - Simplicity (12 reviews) - Organization Efficiency (11 reviews) - Automation Features (10 reviews) **What users dislike:** - Users find **integration issues** with Kylas Sales CRM, feeling it lacks necessary tools compared to competitors like Zoho. (14 reviews) - Users desire **more advanced features** in Kylas Sales CRM to enhance functionality and reporting capabilities. (13 reviews) - Users often face **slow loading** issues with Kylas Sales CRM, affecting their efficiency and overall experience. (12 reviews) - Users experience **technical bugs** that disrupt workflow, suggesting a need for regular software updates to mitigate issues. (9 reviews) - Users find the **limited customization options** of Kylas Sales CRM restrict their effectiveness and flexibility in usage. (8 reviews) - Users report **performance issues** with Kylas Sales CRM, including slowness and mobile battery drain affecting usability. (7 reviews) - Users find the **notification issues** of Kylas Sales CRM disruptive, impacting their workflow negatively. (6 reviews) - Limited Features (6 reviews) - Incomplete Information (5 reviews) - Sales (4 reviews) ## Kylas Sales CRM Reviews ### 1. Good but Needs Improvement **Rating:** 2.0/5.0 stars **Reviewed by:** Vikas B. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Kylas Sales CRM?** The software is quite easy to understand and user-friendly. Even for someone using it for the first time, the interface is simple and straightforward, making it convenient to navigate through different options and features without much difficulty. Overall, it does not require much technical knowledge to get started, which makes it accessible for everyone. **What do you dislike about Kylas Sales CRM?** The software tends to run very slowly at times, which affects the overall user experience and makes it less efficient to work with. Another issue is that when multiple tabs open simultaneously, it becomes a bit confusing to manage and navigate between them. This can create difficulties in focusing on the required task and may also lead to unnecessary delays. Improving the speed and making the interface more organized would definitely enhance usability. **What problems is Kylas Sales CRM solving and how is that benefiting you?** The software makes it easy to properly identify leads, which is one of its strong points. It provides clear information and categorization, helping to differentiate between genuine prospects and less relevant contacts. This not only saves time but also ensures that efforts are focused on the right leads. ### 2. Its good **Rating:** 2.0/5.0 stars **Reviewed by:** Vishal T. | Sales Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Kylas Sales CRM?** ✅ Pros Tried to cover everything in a single platform. User-friendly interface. Easy to use. **What do you dislike about Kylas Sales CRM?** ❌ Cons After completing work on a lead, we cannot easily move to the next lead without going back to the previous screen. This makes it difficult to keep track of the leads we’ve already worked on. Sudden bugs appear, and the system often runs slowly, which hampers productivity. Storage issues: we cannot delete chat notes files in bulk, which is a significant problem. WhatsApp conversations are not displayed in an inbox-style view, making them hard to manage. The dialer app has performance issues. Duplicate leads are not detected when a client applies again. **What problems is Kylas Sales CRM solving and how is that benefiting you?** ✅ Pros Tried to cover everything in a single platform. User-friendly interface. Easy to use. ❌ Cons After completing work on a lead, we cannot easily move to the next lead without going back to the previous screen. This makes it difficult to keep track of the leads we’ve already worked on. Sudden bugs appear, and the system often runs slowly, which hampers productivity. Storage issues: we cannot delete chat notes files in bulk, which is a significant problem. WhatsApp conversations are not displayed in an inbox-style view, making them hard to manage. The dialer app has performance issues. Duplicate leads are not detected when a client applies again. ### 3. NOT WORTH FOR MONEY **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Kylas Sales CRM?** no upsides I found need more improvements **What do you dislike about Kylas Sales CRM?** No comments Limitation in usage. Following option is not all are manual **What problems is Kylas Sales CRM solving and how is that benefiting you?** For start up it will not suit not flexible **Official Response from Kylas Sales CRM Official:** > Hello, thank you for sharing your experience with Kylas. We apologize for the inconvenience caused to you. We would like to know how we can serve you better. Thanks. - [View Kylas Sales CRM pricing details and edition comparison](https://www.g2.com/products/kylas-sales-crm/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+14%3A48%3A25+-0500&secure%5Bsession_id%5D=75fcd8de-c79b-4125-b488-337ea4d10958&secure%5Btoken%5D=f53c12c02a2601b91065d4063a82343f0156f4b476e7536e33626165f9b18199&format=llm_user) ## Kylas Sales CRM Integrations - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Interakt](https://www.g2.com/products/haptik-interakt/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) ## Kylas Sales CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Kylas Sales CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,304 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) - 4.9/5.0 (656 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,690 reviews)