--- title: Kylas Sales CRM Reviews meta_title: 'Kylas Sales CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 526 reviews by the users' company size, role or industry to find out how Kylas Sales CRM works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 526 scale: '5' date_modified: '2026-06-29' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Kylas Sales CRM Reviews **Vendor:** Kylas Growth Engine **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.7/5.0 **Total Reviews:** 526 ## About Kylas Sales CRM Kylas Growth Engine is an ecosystem of technology products, with a Sales CRM at its core, to help Growing Businesses scale with expertise. Kylas is an enterprise-grade Sales CRM software uniquely designed for Growing Businesses. The product helps businesses streamline their sales efforts, manage leads efficiently with a centralized system, nurture them effectively, and close deals faster to drive sustainable growth. Kylas provides advanced features like built-in WhatsApp messaging, field sales tracking, pipeline management, sales automation, and more, empowering teams to work smarter and achieve their sales goals efficiently. Kylas offers a Unique Pricing Framework- It's Elevate Plan is available for Flat USD 250 / month which includes 1. Unlimited Users 2. All Sales CRM Features 3. Robust Onboarding & Training Program 4. Timely Support 5. AI Features ## Kylas Sales CRM Pros & Cons **What users like:** - Users love the **ease of use** of Kylas Sales CRM, enjoying its user-friendly setup and organized client management. (37 reviews) - Users appreciate the **user-friendly interface** of Kylas Sales CRM, which enhances accessibility and efficiency for everyone. (31 reviews) - Users praise the **user-friendly lead management** of Kylas Sales CRM, which simplifies insight and data distribution processes. (25 reviews) - Users value the **efficient task management** in Kylas Sales CRM, enhancing team productivity and timely follow-ups. (16 reviews) - Users appreciate the **exceptional customer support** of Kylas Sales CRM, enhancing efficiency and ensuring a smooth experience. (15 reviews) - Users value the **insightful reporting** in Kylas Sales CRM, which provides a better overview of leads and activities. (13 reviews) - Users value the **easy customization** of Kylas Sales CRM, allowing for tailored workflows to meet specific needs. (12 reviews) - Simplicity (12 reviews) - Organization Efficiency (11 reviews) - Automation Features (10 reviews) **What users dislike:** - Users note **integration issues** with Kylas Sales CRM, lacking connections to major tools compared to competitors. (14 reviews) - Users desire **missing advanced features** in Kylas Sales CRM to enhance its functionality and reporting capabilities. (13 reviews) - Users experience **slow loading** times, causing frustration and delays when navigating through the Kylas Sales CRM. (12 reviews) - Users face **bugs and technical errors** in Kylas Sales CRM, leading to work disruptions and minor inconveniences. (9 reviews) - Users find the **limited customization options** in Kylas Sales CRM restrictive, hindering flexibility and efficiency. (8 reviews) - Users report **performance issues** with Kylas Sales CRM, including slowness and mobile battery drain affecting usability. (7 reviews) - Users find the **notification issues** of Kylas Sales CRM disruptive, impacting their workflow negatively. (6 reviews) - Limited Features (6 reviews) - Incomplete Information (5 reviews) - Sales (4 reviews) ## Kylas Sales CRM Reviews ### 1. Kylas Sales CRM: A Game-Changer for Simple, Organized Sales Management **Rating:** 5.0/5.0 stars **Reviewed by:** Challa VK R. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Kylas Sales CRM?** Kylas Sales CRM has been a game changer for our sales operations over the last 2 years. What I like the most is how simple, organized, and practical the platform is for managing the complete sales journey. Before Kylas, tracking leads, follow-ups, sales activities, and team performance was challenging. Kylas brought structure and visibility into our entire sales process helping us manage pipelines, prioritize opportunities, and ensure no lead gets missed. The intuitive interface, customizable workflows, activity tracking, automation, and reporting dashboards have helped our team stay productive and accountable. It has made decision-making easier by giving clear visibility into every stage of our sales funnel. Overall, Kylas has not just been a CRM tool for us; it has become a daily productivity system that keeps our sales team aligned, focused, and growth-driven. **What do you dislike about Kylas Sales CRM?** While Kylas Sales CRM has been extremely valuable for our sales operations, there are a few areas where I feel the platform can become even stronger. The reporting and analytics capabilities can be made more advanced with deeper insights, custom dashboards, and predictive sales intelligence. More flexibility in workflow automation and AI-driven recommendations would also help sales teams improve productivity further. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM has helped us solve one of the biggest challenges in sales managing leads, follow-ups, and sales activities in an organized and scalable way. Before Kylas, keeping track of every opportunity, customer conversation, and sales stage was difficult. Kylas brought complete visibility into our sales pipeline, helping us monitor leads from the first interaction to closure without missing important follow-ups. It has benefited us by improving team accountability, streamlining daily sales activities, tracking performance, and enabling better decision-making through reports and dashboards. The ability to customize pipelines and workflows according to our business process has made our sales operations much more structured. Overall, Kylas has helped us improve productivity, increase transparency, reduce manual tracking, and build a more disciplined sales culture within our organization. ### 2. A Central Place for Leads, Communication, and Follow-Ups **Rating:** 5.0/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Kylas Sales CRM?** I like that Kylas helps keep daily activities, follow ups, and communication records organized in one place. It makes it easier to keep track of ongoing work without relying on multiple spreadsheets or notes. I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content. In my day to day work, I receive inquiries from different people, schedule follow-ups, manage contacts, and plan health awareness activities. Kylas helps keep these activities properly arranged so I can quickly see what needs attention and what has already been handled. The lead and contact management features are useful because all related information stays connected and easy to review later. I also use tasks and meetings to manage follow-up discussions and reminders, which helps me stay organized when there are multiple activities scheduled across the week. Another thing I like is that dashboards and reports provide a quick overview of ongoing activities. Instead of manually checking different records, I can get a better view of progress from one place. Campaign-related features are also helpful when planning educational outreach and awareness activities. The interface is easy to understand, so getting started was straightforward. I use it regularly, and the performance has been good during normal daily work. Opening records, updating activities, reviewing contacts, and managing follow-ups feels smooth and does not slow down my workflow. Overall, Kylas helps me stay organized, manage follow-ups more efficiently, and keep communication, activities, and ongoing work structured in a practical way. **What do you dislike about Kylas Sales CRM?** I like that lead information, activities, and communication records stay connected, but when a lead goes through multiple updates and follow-ups, I sometimes need to open a few sections to get the complete picture. The information is available, although reviewing a long activity history can occasionally take a little extra time. Also, I sometimes feel campaign performance details could be presented in a more detailed way. **What problems is Kylas Sales CRM solving and how is that benefiting you?** It is helping me keep leads, follow-ups, contacts, and ongoing activities organized in one place. It gives me a structured way to track communication, manage tasks, and monitor activities without relying on multiple records. I can review contact information, check follow-up status, schedule meetings, and keep activity history easier to access whenever needed. Having leads, tasks, meetings, and communication records connected together makes daily work more organized and easier to manage. It also helps me keep track of ongoing inquiries and activity-related work without missing important follow-ups. The dashboards and reporting tools provide better visibility into ongoing activities, which makes it easier to monitor progress and stay updated. As a result, I spend less time managing information manually and more time focusing on the work itself. Overall, Kylas helps me manage follow-ups, communication, and day-to-day activities more efficiently while keeping everything properly organized in one system. ### 3. User friendly CRM to boost sales productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Shreyas J. | Export Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Kylas Sales CRM?** Kylas Sales CRM is its user-friendly interface and the ability to manage complete sales activities in one place. It helps in tracking leads, follow-ups, meetings, and customer interactions efficiently. The reminder feature is very useful for scheduling sales calls and follow-ups, while the reporting dashboard gives clear insights into sales performance and pipeline status. It makes day-to-day sales management more organized and productive. **What do you dislike about Kylas Sales CRM?** Sometimes the system can feel slightly slow while loading reports or large data. A few customization options are limited, and the mobile app experience can be improved for smoother navigation. Initial setup and understanding all features may also take some time for new users. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM helps solve the problem of managing sales activities manually and keeping track of multiple customer follow-ups. It centralizes lead management, meeting schedules, reminders, and sales reports in one platform, which reduces missed follow-ups and improves team coordination. This has helped me stay organized, track sales performance easily, and manage customer communication more efficiently, ultimately saving time and improving productivity. ### 4. Kylas CRM Makes Sales Document Management Centralized, Secure, and Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Maahi M. | Sales Operations associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Kylas Sales CRM?** Kylas CRM provides a centralized and secure document management system that allows teams to upload, store, and access important sales documents with ease. Files such as proposals, invoices, and agreements can be attached directly to leads, contacts, and deals, ensuring all relevant information is available in one place. This reduces dependency on external storage, improves collaboration across teams, and saves time during follow-ups. Easy retrieval and organized storage help sales teams stay efficient and maintain better control over their documentation. **What do you dislike about Kylas Sales CRM?** While Kylas CRM is highly effective, it does have a few limitations. Advanced customization options are somewhat limited compared to enterprise-level CRMs, which may not suit very complex sales processes. Some advanced analytics and integrations are still evolving, and power users may feel the need for deeper reporting flexibility. Additionally, certain features may require time to fully explore and configure for maximum benefit. However, these are minor gaps that are regularly addressed through updates and improvements. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas continues to enhance its platform with regular updates focused on deeper automation, stronger integrations, and smarter analytics. New features and refinements improve usability, making workflows more intuitive and efficient for sales teams. Reporting and dashboard capabilities are being expanded to provide richer insights and customizable views, helping leaders make better decisions. Integration with popular tools like email platforms and communication apps is growing, fostering smoother data flow across systems. The product roadmap also emphasizes mobile enhancements and AI-driven suggestions to speed up tasks and boost team productivity. Overall, Kylas is evolving to support more complex sales processes while staying user-friendly and scalable for growing businesses. ### 5. User-Friendly CRM with Efficient Lead Management and Time-Saving Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Tanisha O. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Kylas Sales CRM?** What I like most about Kylas CRM is its user-friendly interface and efficient lead management system. It makes it easy for our team to track leads, manage follow-ups, and monitor sales activities smoothly in one place. The automation features also save a significant amount of time and help improve overall productivity. **What do you dislike about Kylas Sales CRM?** While some advanced features and integrations could be expanded further, overall the CRM performs reliably and continues to meet our business needs. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM helps us solve lead management and follow-up tracking challenges by keeping all customer data and sales activities in one place. As a result, our team works more efficiently, we miss fewer opportunities, and we’re able to close deals faster. ### 6. Streamlines Sales Operations with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Kylas Sales CRM?** I appreciate Kylas Sales CRM for its intuitive design and sales-focused core functions that are perfectly tailored for small internet sales teams. Its visual sales pipeline view is a standout, displaying all ongoing deals by different sales stages on a clear drag-and-drop board, making pipeline supervision straightforward. I value the customizable lead tagging and categorization tools, allowing me to label leads by source and follow-up efficiency. The lightweight task and reminder system, linked to client records, ensures that no important follow-up work is overlooked. This system is simple to operate, preventing disturbances. Additionally, I am impressed by its stable performance and smooth team collaboration experience. With multiple team members updating records simultaneously, Kylas maintains fast loading speeds and real-time data sync, without lag or data duplication. The initial setup was quite easy, allowing us to seamlessly complete account setup, configure user permissions, and migrate data from our previous CRM tool efficiently. **What do you dislike about Kylas Sales CRM?** To start with, its advanced custom reporting capabilities are quite limited. The built-in report templates are fairly basic and cannot support multi-dimensional data analysis. For example, when I need to combine lead sources, customer regions, and deal values to make a comprehensive monthly analysis report, I cannot create such customized views directly in the system. I have to export raw data manually and reorganize everything in spreadsheets, which takes a lot of extra time. I hope the developer can add more flexible report builders and editable custom templates, so we can pull targeted statistics and visual reports within the CRM directly. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM centralizes lead and client data, provides clear sales pipeline visibility, prevents missed follow-ups with timely alerts, and simplifies team management by aggregating work data, making our sales operations more efficient. ### 7. Efficient and Intuitive CRM for B2B Sales Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Mehmet E. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Kylas Sales CRM?** I appreciate Kylas Sales CRM for its straightforward, uncomplicated interface that allowed our sales representatives to become productive quickly after a brief introduction. The lead management, reminder system, and email sync are reliable, effectively supporting our daily sales routines. I like how lead management centralizes all incoming inquiries in one place, preventing lost or duplicated leads and enabling us to track every interaction. The reminder system helps keep our sales cycle disciplined, ensuring we act proactively with follow-up calls and check-ins. Email sync with Outlook saves us a lot of administrative work, automatically linking customer emails to the right contacts and opportunities, maintaining a complete communication history. The initial setup was simple and quick, requiring no external IT support, and the system was ready for use within an hour. Additionally, Kylas Sales CRM offers good value without unnecessary complexity. **What do you dislike about Kylas Sales CRM?** There are areas we would like to see improved. Advanced automation and customizable reporting could be expanded to match more complex sales processes. We also hope for deeper integration options with common European business tools in the future. Loading larger datasets can sometimes feel slightly slow. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM to centralize lead management, solve data spread issues, and enhance pipeline transparency. It reduces errors, administrative work, and ensures consistent, audit-ready workflows for our team. ### 8. Efficient Sales Tracking with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** A. H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Kylas Sales CRM?** I find Kylas Sales CRM very good for sales, as it helps me write updates regarding status and sends notifications if I forget to call someone. I like how it groups tasks, making it easier to resolve specific issues by specifying them. The ability to update the status of sales is particularly helpful. It's also great in helping me know a person's specific task ID. The initial setup was absolutely perfect. **What do you dislike about Kylas Sales CRM?** Sometimes it's merged all the contacts. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM to update sales status, get notifications for calls I forget, and group tasks for easy resolution, making sales management smoother. ### 9. User-Friendly CRM with Powerful Automation and Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Kylas Sales CRM?** • Very user-friendly interface, easy to learn and use • Strong lead and pipeline management for sales teams • Smart automation for follow-ups, tasks, and reminders • Real-time dashboards and detailed sales reports • Cost-effective with unlimited users option **What do you dislike about Kylas Sales CRM?** • Limited advanced customization compared to enterprise CRMs • Mobile app features are more basic than desktop version • Fewer native integrations with global tools • Advanced analytics available only in higher plans • Not ideal for very large or highly complex organizations **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM solves key problems like scattered lead data, missed follow-ups, and lack of visibility in the sales pipeline. It centralizes all leads and customer interactions in one place, making tracking and management easy. Automated reminders and workflows ensure no lead is missed and follow-ups happen on time. Real-time dashboards and reports provide clear insights into team performance and deal progress. This has improved productivity, accountability, and helped close deals faster with better sales planning. ### 10. User-Friendly CRM with Room for Enhanced Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Kylas Sales CRM?** I really like Kylas Sales CRM because it's simple and user-friendly, which is important when managing leads and sales tracking. The reminders feature is especially helpful as it helps me stay on top of follow-ups with old leads. I also appreciate the mobile app for its accessibility and ease in managing leads on the go. The segmentation and conditional lead management features are valuable, allowing me to manage leads based on different conditions. It's great that I can see over 10,000 leads at a glance and understand which pipelines are performing well, making my work more productive. **What do you dislike about Kylas Sales CRM?** Overall, everything is good, advanced customization options, and auto workflow could be improved. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I manage over 10,000 leads easily, track sales data, and boost productivity. The mobile app and reminders help avoid forgetting follow-ups. I segment leads into different stages for better management. ### 11. Easy to use, fast and very convenient to us CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Kunal K. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Kylas Sales CRM?** It is super user friendly, anyone can just look at it and figure it out, no non sense CRM **What do you dislike about Kylas Sales CRM?** Misses some integrations and tools like its competetiors like Zoho **What problems is Kylas Sales CRM solving and how is that benefiting you?** Helping is solve multiple issues, another team of our works on Kylas, we use Apollo for prospecting, we are able to integrate both of them and get final results/leads on Zoho. ### 12. Effortless Insights with a Clean, Organized Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Tanvi R. | Corporate Executive - Tech and credit operations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Kylas Sales CRM?** What I appreciate most about KylasCRM is its default dashboard. The interface is very clean and provides concise, clear reports for all branches, allowing me to get a comprehensive overview at a glance. I also enjoy how well organized everything is; you can easily click through to access more detailed information directly from the dashboard. This setup is extremely convenient and makes checking insights both quick and effortless. **What do you dislike about Kylas Sales CRM?** What I find most frustrating about Kylas Sales CRM is the lack of a default auto-refresh feature. The data does not update automatically, so unless I manually refresh the page, I end up viewing outdated information. There are times when it even displays messages like “Last refreshed: 18 hours ago.” Having the dashboard refresh on its own would be a significant improvement, as it would ensure we always have access to the most current updates without needing to refresh manually. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM has streamlined the way we handle leads, follow-ups, and scheduling by bringing everything together in a single platform. The WhatsApp integration simplifies our communication, ensuring that all our interactions remain connected and eliminating the need to constantly switch between different tools. This has truly made our workflow more efficient and organized. ### 13. Exceptional for Lead Management **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav.Kumar . | BDM, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Kylas Sales CRM?** I like Kylas Sales CRM for its effectiveness in lead management. It makes it easy to find leads that are interested and track those in follow-up, allowing me to add tasks efficiently. The initial setup of Kylas Sales CRM was the best. I'm also happy with how well it integrates with WhatsApp and calls. **What do you dislike about Kylas Sales CRM?** Nothing **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM for lead management, making it easy to find interested leads and add follow-up tasks. ### 14. Good CRM App for Uploading Meetings and Tracking Details, Easy & Smooth Handling **Rating:** 4.5/5.0 stars **Reviewed by:** Agnesh S. | Senior Sales Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Kylas Sales CRM?** It’s easy to use, has smooth handling, and is a good platform for uploading and tracking details. **What do you dislike about Kylas Sales CRM?** It's work little slow in low network area **What problems is Kylas Sales CRM solving and how is that benefiting you?** I can easily track my reportees’ meetings on this platform. It also makes it easy to claim and approve allowances based on the distance tracked in the app. ### 15. Smooth and User-Friendly CRM with Minor Update Disruptions **Rating:** 5.0/5.0 stars **Reviewed by:** Apoorva P. | Customer Service Agent **Reviewed Date:** May 27, 2026 **What do you like best about Kylas Sales CRM?** I like that Kylas Sales CRM is very smooth and simple to use. In my overall experience, I've used the best CRM ever. The training we received made it really easy to understand and use the system. **What do you dislike about Kylas Sales CRM?** Again and again, there are some things that have to be updated, which resumes my work. I feel whenever it is being updated, it should not resume our work and also update in the background. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM to update the deals and for 'deal' scrubbing, which helps streamline these tasks. ### 16. Efficient Data Management with Minor Lag Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Thota H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Kylas Sales CRM?** I like using Kylas Sales CRM to keep track of all the calls and audio, and it helps in maintaining each patient's data safely and clearly. I appreciate having multiple options to keep my clients organized and maintaining updates is a breeze. The initial setup of Kylas Sales CRM was easy to understand. **What do you dislike about Kylas Sales CRM?** Sometimes it lags, especially at the call logs option where it gets blocked sometimes. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM to monitor calls, maintain patient data securely, and manage heavy data effectively with proper follow-up. ### 17. Ideal CRM for Growing Sales Teams: Easy Lead, Deal & Pipeline Management **Rating:** 5.0/5.0 stars **Reviewed by:** Gulshan K. | Design Engineer, Plastics, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Kylas Sales CRM?** What I like most about Kylas Sales CRM is that it is designed specifically for growing sales teams and small-to-medium businesses. The platform makes it easy to manage leads, track deals, and monitor the entire sales pipeline in one place. **What do you dislike about Kylas Sales CRM?** One area where Kylas Sales CRM could improve is in advanced customization and performance optimization. Some users report that the platform can occasionally feel slow or have minor bugs, especially when dealing with large amounts of data or complex workflows. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM mainly solves the problem of inefficient lead management and scattered customer data. Many businesses track leads using spreadsheets, emails, or multiple tools, which makes it difficult to manage follow-ups and track the sales pipeline. ### 18. Highly Capable Daily Monitoring with Detailed Lead Auditing **Rating:** 5.0/5.0 stars **Reviewed by:** nilesh r. | Sales manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Kylas Sales CRM?** Kylas CRM is highly capable of handling the important task which is required to monitor on daily basis. It has the seperate tabs section to audit each and every lead **What do you dislike about Kylas Sales CRM?** It had to mark the availability and unavailablility in each login and logout for the Kylas Crm **What problems is Kylas Sales CRM solving and how is that benefiting you?** It tracks the daily leads which is essential to monitor during the work and get the prospect creation upto the mark. ### 19. Easy-to-Use.user friendly CRM. **Rating:** 5.0/5.0 stars **Reviewed by:** Suraj D. | Warehouse Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Kylas Sales CRM?** Easy to Use & User-Friendly Interface.Excellent Sales Pipeline Management **What do you dislike about Kylas Sales CRM?** Not yet any experience about these .but sometimes live tracking not showing **What problems is Kylas Sales CRM solving and how is that benefiting you?** Smart follow-up automation & activity tracking ensure you never miss a call or meeting ### 20. Easy and Reliable CRM for Sales Management **Rating:** 5.0/5.0 stars **Reviewed by:** sumit k. | BD Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Kylas Sales CRM?** I find Kylas Sales CRM very easy to use and it makes tracking straightforward. I like how it helps me manage leads, follow-ups, and customer data efficiently. The interface is simple and the support team is helpful. **What do you dislike about Kylas Sales CRM?** Dislike about the sever loading and opening time **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM is easy to use and gives me efficient lead management, follow-ups, and customer data tracking with a simple interface and helpful support. ### 21. Easy to Use, Convenient, and Hassle-Free **Rating:** 5.0/5.0 stars **Reviewed by:** Aditya N. | bde, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Kylas Sales CRM?** Easy to use, with a good UI and solid software overall. It’s convenient and straightforward, with no hassle. **What do you dislike about Kylas Sales CRM?** There’s no proper task creation, and I don’t get notifications. The follow-up system is bad and wastes time because I have to do manual follow-ups: I have to search, then check the notes, and then make the call. It would be better to smooth the process by integrating the notes into tasks automatically. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Lead management, and lead status. ### 22. easy to manage **Rating:** 4.0/5.0 stars **Reviewed by:** Anoop T. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Kylas Sales CRM?** Kylas CRM is widely praised for its automation of repetitive tasks—such as lead assignments, reminders, and follow-ups—which allows teams to focus on closing deals rather than administrative work. **What do you dislike about Kylas Sales CRM?** Some aspects of Kylas CRM that are commonly criticized include its limited customization options, occasional performance issues such as slowness or server downtime, and challenges with complex report generation and data filtering. Many users mention that third-party integrations could be more robust and that the initial setup can be time-consuming for new teams. Others describe the mobile field sales module as draining battery quickly and point out that the dashboard custom views could offer greater flexibility. Finally, while it works well for startups and smaller businesses, larger enterprises may find its features lacking in depth and flexibility compared to more advanced CRM solutions. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas CRM offers strong lead management capabilities with comprehensive automation and multi-channel integration, but there are some reported usability and workflow issues based on user feedback. ### 23. Seamless Team Integration and Effortless SAP Tracking with Kylas **Rating:** 4.5/5.0 stars **Reviewed by:** Satya P. | AGM Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Kylas Sales CRM?** The platform offers seamless integration of all team opportunities and their statuses in one place, making it easy to track everything from either a laptop or mobile device. Its smooth integration with our SAP system provides the added benefit of effortless tracking and generation. **What do you dislike about Kylas Sales CRM?** Getting started required only minimal training from the Kylas team, and I received seamless support throughout the process. So far, I haven't encountered any aspects that I would consider lacking or that I dislike. **What problems is Kylas Sales CRM solving and how is that benefiting you?** The process begins with the sales team capturing opportunities, followed by a technical review conducted by the technical team. The inside team then generates proposals, while the sales team is responsible for tracking quotes. Both the sales and inside teams handle follow-ups. The system allows for one-click report generation throughout the process, ensuring seamless tracking of opportunities and their current stages. ### 24. best working app **Rating:** 5.0/5.0 stars **Reviewed by:** Tanu T. | Salse peson, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Kylas Sales CRM?** Some improvements will have to be made at the pipeline stage because the pipeline gets removed there again and again, so I want that the pipeline should not be removed there until we remove it. **What do you dislike about Kylas Sales CRM?** I like the option of remark and I like the option of generating payment link. This is a very big option. I have received the maximum amount from this and after making the payment to the client, a notification is also shown here which helps us. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I like the option of remark and I like the option of generating payment link. This is a very big option. I have received the maximum amount from this and after making the payment to the client, a notification is also shown here which helps us.It is very easy to work in the camera, in this we can make our calling fast, we can make remarks to remember, in which it helps us. ### 25. User-Friendly Kylas for Managing Sales Leads **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2026 **What do you like best about Kylas Sales CRM?** it is a user friendly and also a proper software for the sales team to maintaint the details of the leads generated in the kylas **What do you dislike about Kylas Sales CRM?** sometimes it gets lagged and also sometimes server issues get raised but it has the good backend support **What problems is Kylas Sales CRM solving and how is that benefiting you?** maintaining the leads properly, timely tasks reminder, auto calls connection through the kylas dialer. benefit for sales and telecalling team ### 26. Easy Data and Workflow Management **Rating:** 4.5/5.0 stars **Reviewed by:** Ankita J. | SUPPORT SOLUTION ENGINEER, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2026 **What do you like best about Kylas Sales CRM?** It’s easy to work with and manage data and workflow. **What do you dislike about Kylas Sales CRM?** There is a quotation format problem, which we are already discussing with the Kylas technical team. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Here, I can capture each lead, which means there are fewer chances of missing any enquiry, and I can work with ease. ### 27. A Practical CRM That Balances Simplicity and Value **Rating:** 4.0/5.0 stars **Reviewed by:** Arman A. | Sr. Full Stack Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Kylas Sales CRM?** The platform is easy to pick up and doesn’t take forever to get used to. I liked how the sales pipeline is laid out clearly, which makes tracking leads and deals more straightforward. It also feels lightweight and fast compared to a few other CRMs I’ve used, and the workflow automation saves a lot of repetitive effort. **What do you dislike about Kylas Sales CRM?** The mobile app experience could also be smoother — it works, but sometimes feels clunky. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM is helping us streamline lead tracking and sales pipeline management. Earlier, managing leads across spreadsheets and different tools was messy and time-consuming. With Kylas, everything is in one place — from capturing leads to tracking follow-ups — which saves time and reduces errors. The simple interface makes it easy for the team to get started without heavy training, so adoption across the sales team has been smooth. ### 28. Clean, Easy CRM That Keeps Leads and Follow-Ups Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj C. | Health Counselor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Kylas Sales CRM?** This CRM makes tracking leads and managing sales incredibly easy. The interface is clean, teams stay organized, and we never miss a follow-up. **What do you dislike about Kylas Sales CRM?** The system works great, but the light, white colors make the interface feel a bit boring and uninspiring. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Leads Reporting is easy to manage ### 29. Reliable CRM with User-Friendly Interface and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rabindra Kumar Nayak . **Reviewed Date:** November 18, 2025 **What do you like best about Kylas Sales CRM?** I have been using Kylas Sales CRM and my overall experience has been very good. What I particularly like about Kylas Sales CRM is its simple and user-friendly interface, which makes navigating and using the platform easy and intuitive. The lead management and follow-up reminders are incredibly helpful for tracking clients efficiently, allowing me to streamline my sales activities effectively. The custom fields and pipeline customization options significantly enhance my ability to tailor the CRM according to my specific business needs, providing flexibility and adaptability. Additionally, the customer support has been responsive and supportive whenever I needed help, ensuring a smooth experience without significant disruptions. **What do you dislike about Kylas Sales CRM?** The mobile app could be smoother and faster. More advanced reporting options would be useful. Additional integrations with other tools would improve workflow. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I find Kylas Sales CRM enhances lead management with follow-up reminders, customizable fields, and a user-friendly interface, helping me manage sales activities more efficiently. ### 30. Smart Follow-Up "EasAutomation That Keeps Sales Teams on Track **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit s. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Kylas Sales CRM?** Smart follow-up automation helps sales teams stay on top of their leads. **What do you dislike about Kylas Sales CRM?** This is not a CRM; it’s only a reporting tool. It doesn’t seem designed for people to work in it day to day, maintain records, or plan how to improve the customer experience. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Centralized lead management, with smart follow-up reminders and automated lead routing. ### 31. Efficient Lead Management, Needs Auto-Refresh Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** amanpreet k. **Reviewed Date:** November 17, 2025 **What do you like best about Kylas Sales CRM?** I find Kylas Sales CRM to be an extremely valuable tool in my work, especially when it comes to managing leads and appointments efficiently. The platform provides an organized system that displays a comprehensive overview on the default dashboard, which is something I deeply appreciate. The clean, intuitive interface allows me to resolve client queries swiftly and saves me a significant amount of time. I love how easy it is to schedule and fix appointments, which is particularly beneficial for those of us with busy schedules. The convenience of setting up meetings seamlessly enhances productivity. Additionally, everything within the CRM is well-organized and effortless to check, making it a highly convenient platform. I also enjoy how it contributes positively to customer support solutions, making it a quintessential component of my daily operations. I would certainly recommend Kylas Sales CRM to others because of its efficiency and effectiveness. **What do you dislike about Kylas Sales CRM?** I find the lack of an auto-refresh option in Kylas Sales CRM problematic. It requires me to manually refresh the data repeatedly, which can be quite disruptive and inconvenient. The absence of this feature means that data does not update automatically, impacting the workflow and causing delays. This issue occasionally results in a 'no data found' message or slows down operations, hindering a seamless experience. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM for managing leads and scheduling meetings effortlessly, saving time and effectively supporting customer queries. The dashboard offers clear reports, making organization easier. Overall, it provides a streamlined environment for busy schedules. ### 32. Exceptional Sales Pipeline and Automation, Fast CRM Adoption **Rating:** 5.0/5.0 stars **Reviewed by:** Narendra V. | Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Kylas Sales CRM?** “Sales pipeline, automation, and onboarding support are strong and help teams adopt CRM quickly **What do you dislike about Kylas Sales CRM?** Optimize performance and dashboard real-time sync so sales teams are not slowed by lag or delayed data. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Better customer visibility: All interactions, history, and deals in one place make follow-ups and personalization easier, improving satisfaction and retention. ​Productivity and automation: Reminders, tasks, and workflows reduce manual work and missed follow-ups, so sales and support teams close more deals with less chaos. Reporting and control: Managers value pipeline and performance reports for forecasting and tracking team activity, which improves decision making ### 33. Easy to Use with a Clear, Intuitive UI **Rating:** 5.0/5.0 stars **Reviewed by:** Diganta D. | SaaS Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Kylas Sales CRM?** Ease to use & best clear UI which is needed for clarity & day to day usages. **What do you dislike about Kylas Sales CRM?** Sometimes working with lot of glitches. Though the team is good in terms of feedback & actions. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Deal categorisation & the entire sales cycle process. Satisfied as a sales manager of a Fintech firm. ### 34. Intuitive CRM with Direct Connection Capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Muskan M. **Reviewed Date:** January 08, 2026 **What do you like best about Kylas Sales CRM?** I like using Kylas Sales CRM because it allows us to connect directly with our customers from the CRM and we get a notification on the mobile app if someone is calling. The interface is easy to use, which makes navigating the system simple. I also find that managing meetings is a good option here, enhancing our workflow. **What do you dislike about Kylas Sales CRM?** I feel like the task assignment feature should be improved as it automatically assigns tasks. I think if we assign them on our own, it works better. Also, we can't manage notes properly because we can't edit the same notes if there's something missing. It should be improved. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I can connect directly with customers from the CRM and receive mobile notifications if someone calls. ### 35. Getting CRM Culture **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Kylas Sales CRM?** All Customer and Leads data management into one platform helping all the cross functional teams to work together and align towards the company's goals which is vital. **What do you dislike about Kylas Sales CRM?** Reporting needed in more graphical representation for some data in Pareto chart which is useful to understand Trivial Many and Vital Few options in order to get factful decisions. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Having multiple data in many different locations and implementing CRM into getting one single piece of information which will give data integrity and customer confidence. **Official Response from Kylas Sales CRM Official:** > Hello Kylas user, thank you for your valuable review on Kylas! We appreciate that you find the platform helpful for managing all customer and lead data in one place. It's also great to know that Kylas helps your team collaborate and align toward company goals. We are improving our feature set including the reporting features and will update you soon regarding the same. ### 36. Excellent Lead Management and Easy Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Pradyoth S. | Senior Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Kylas Sales CRM?** It’s very useful for managing leads, and it makes them easy to track. **What do you dislike about Kylas Sales CRM?** There’s nothing I dislike about the app, but they could add more features to it. **What problems is Kylas Sales CRM solving and how is that benefiting you?** It reminds me to follow up, and that’s why deals are closing. ### 37. Efficient Sales Tracking with a Simple Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Divyanshu S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Kylas Sales CRM?** The best part about Kylas is its user-friendly and intuitive interface. Unlike other complex CRMs, it has a very short learning curve, which allowed our team to start managing leads effectively from day one without extensive technical training. I really appreciate the seamless lead tracking and pipeline management. **What do you dislike about Kylas Sales CRM?** it has fewer native connections with global tools. Additionally, while the reporting is good, I would like to see more advanced analytics and deeper customization for complex reporting needs. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Sales business and pipeline team management ### 38. Overall experience is good **Rating:** 4.5/5.0 stars **Reviewed by:** Vaibhav P. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Kylas Sales CRM?** It’s simple to navigate, helps manage leads efficiently, and streamlines the entire sales process without any complexity, making it perfect for both beginners and growing sales teams. **What do you dislike about Kylas Sales CRM?** Sometimes, the lead allocation feature doesn’t work properly, causing delays in assigning leads to the right team members. It’s not a major issue, but improving this function would make the overall experience smoother and more efficient. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM helps streamline our entire sales process by organizing leads, automating follow-ups, and tracking performance in one place. It saves time, improves team coordination, and ensures that no potential customer is missed, boosting overall productivity and conversion rates. ### 39. User-Friendly Dashboard and Customizable Workflows Enhance Team Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Binod K. | AGM - Marketing and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Kylas Sales CRM?** The user-friendly interface and clean default dashboard provide quick insights into leads, deals, and performance across teams, making it easy to monitor branches without complexity. Customizable pipelines and workflows adapt seamlessly to specific business needs, such as fuel distribution sales cycles at FuelBuddy. **What do you dislike about Kylas Sales CRM?** Dashboards lack auto-refresh. Limited filters hinder reliable pipeline tracking for FuelBuddy's sales teams. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM addresses key challenges in sales management for FuelBuddy, such as disorganized lead tracking, manual follow-ups, and poor visibility into fuel distribution pipelines. ### 40. Streamlines Client Data with a User-Friendly Interface **Rating:** 4.0/5.0 stars **Reviewed by:** N N. | bde, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Kylas Sales CRM?** I like that Kylas Sales CRM simplifies the complexity of data management, making the process easier. I appreciate the specific sections for note maintenance for every client, which helps keep things organized. It's a user-friendly portal and very simple to set up. **What do you dislike about Kylas Sales CRM?** Sometimes it gets down due to technical errors, which causes work disruptions. I think updating the software regularly could help prevent these disruptions. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM for managing sales and client data, simplifying complex data management, and maintaining client notes effectively. ### 41. Good but Needs Improvement **Rating:** 2.0/5.0 stars **Reviewed by:** Vikas B. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Kylas Sales CRM?** The software is quite easy to understand and user-friendly. Even for someone using it for the first time, the interface is simple and straightforward, making it convenient to navigate through different options and features without much difficulty. Overall, it does not require much technical knowledge to get started, which makes it accessible for everyone. **What do you dislike about Kylas Sales CRM?** The software tends to run very slowly at times, which affects the overall user experience and makes it less efficient to work with. Another issue is that when multiple tabs open simultaneously, it becomes a bit confusing to manage and navigate between them. This can create difficulties in focusing on the required task and may also lead to unnecessary delays. Improving the speed and making the interface more organized would definitely enhance usability. **What problems is Kylas Sales CRM solving and how is that benefiting you?** The software makes it easy to properly identify leads, which is one of its strong points. It provides clear information and categorization, helping to differentiate between genuine prospects and less relevant contacts. This not only saves time but also ensures that efforts are focused on the right leads. ### 42. Its good **Rating:** 2.0/5.0 stars **Reviewed by:** Vishal T. | Sales Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Kylas Sales CRM?** ✅ Pros Tried to cover everything in a single platform. User-friendly interface. Easy to use. **What do you dislike about Kylas Sales CRM?** ❌ Cons After completing work on a lead, we cannot easily move to the next lead without going back to the previous screen. This makes it difficult to keep track of the leads we’ve already worked on. Sudden bugs appear, and the system often runs slowly, which hampers productivity. Storage issues: we cannot delete chat notes files in bulk, which is a significant problem. WhatsApp conversations are not displayed in an inbox-style view, making them hard to manage. The dialer app has performance issues. Duplicate leads are not detected when a client applies again. **What problems is Kylas Sales CRM solving and how is that benefiting you?** ✅ Pros Tried to cover everything in a single platform. User-friendly interface. Easy to use. ❌ Cons After completing work on a lead, we cannot easily move to the next lead without going back to the previous screen. This makes it difficult to keep track of the leads we’ve already worked on. Sudden bugs appear, and the system often runs slowly, which hampers productivity. Storage issues: we cannot delete chat notes files in bulk, which is a significant problem. WhatsApp conversations are not displayed in an inbox-style view, making them hard to manage. The dialer app has performance issues. Duplicate leads are not detected when a client applies again. ### 43. Effortless Lead Management, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Yash K. **Reviewed Date:** February 10, 2026 **What do you like best about Kylas Sales CRM?** I use Kylas Sales CRM for lead management, and I really like the Notes & Task reminder feature. It's easy to use and makes it simple to find previous data and leads quickly. The initial setup was good, which made getting started a breeze. **What do you dislike about Kylas Sales CRM?** I sometimes face login issues. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM helps me with maintaining leads as interested, future, or false, and it's easy to use and find previous data or leads. ### 44. Exceptionally User-Friendly and Easy to Get Started **Rating:** 5.0/5.0 stars **Reviewed by:** Prof Vishwas P. | Head- Training, Implementation & Support, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Kylas Sales CRM?** The software is very user-friendly, featuring a straightforward interface. I found it easy to understand and begin working with it right away. **What do you dislike about Kylas Sales CRM?** When I try to follow up on missed leads at a later time, they continue to show up as pending tasks. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Lead management is efficient, with instant email and messaging features, as well as WhatsApp API integration. The system also provides prompt reminders, which help keep everything on track. ### 45. PRIMESCORE'S REVIEW ON KYLAS CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Kylas Sales CRM?** las Sales CRM offers a clean and intuitive user interface, making it easy for our team to manage leads and track sales activities efficiently. The customizable pipeline, automation features, and responsive customer support are what we like the most. It helps us stay organized and saves valuable time. **What do you dislike about Kylas Sales CRM?** While Kylas CRM is overall very efficient, a few features could be improved. At times, the reporting section feels a bit limited in terms of customization, and we would love more third-party integrations. Also, a mobile app with more functionality would make it easier for field teams. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM is helping us solve key challenges in lead tracking, follow-up management, and team collaboration. Before using Kylas, our sales process was scattered across multiple tools and manual spreadsheets. Now, with Kylas, everything is centralized—our team can easily monitor leads, automate tasks, and stay updated in real time. This has improved our sales efficiency, reduced missed follow-ups, and helped us close deals faster. ### 46. User-Friendly CRM with Effective Data Management **Rating:** 4.5/5.0 stars **Reviewed by:** Gaurav K. **Reviewed Date:** February 03, 2026 **What do you like best about Kylas Sales CRM?** I like that Kylas Sales CRM has a user-friendly panel, so even a fresher can easily use it without any complexity. It's easy for integration, which makes things more streamlined. **What do you dislike about Kylas Sales CRM?** Sometimes it gets down for some technical issues, and the notes cannot be changed according to the needs. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM for managing client details, lead notes, and won client status. It's user-friendly, even for freshers, and makes data management straightforward. ### 47. Convenience on the go **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek T. | Sr Manager Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Kylas Sales CRM?** It provides sales teams with a streamlined and user-friendly interface that facilitates efficient lead management and deal closure, without compromising on essential functionality We work on renewals and the specialized feature of reminders and mails sent to concerned sales team and sales lead help in maintenance of customer relationship and lead management Ease with which it was integrated across all out branches made sales and customer support very efficient **What do you dislike about Kylas Sales CRM?** Stakeholders are seeking improved reporting tools and faster turnaround times from the support team Integration with other lead generation platforms also required **What problems is Kylas Sales CRM solving and how is that benefiting you?** CRM has played an instrumental role in optimizing our lead management and sales workflows. With its robust feature set and intuitive interface, it meets our operational demands while enhancing overall team efficiency. The system has also contributed to measurable improvements in sales tracking, establishing itself as a dependable tool that supports our long-term growth ### 48. Great support product for growing Companies **Rating:** 4.5/5.0 stars **Reviewed by:** Amandeep K. | HR Legal Head, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Kylas Sales CRM?** Kylas is effectively meeting all of our current business requirements. We are particularly satisfied with its ability to directly integrate with our digital platforms, allowing us to seamlessly capture lead and customer data from various online sources into the system. This feature has streamlined our data management and improved our overall operational efficiency. Additionally, the integration with WhatsApp has been highly beneficial, enabling real-time communication with our clients and prospects within the CRM environment. This has enhanced our engagement and response times significantly. We also appreciate the platform’s mobile compatibility, which allows our team to access and manage the system on the go. This flexibility is essential for maintaining productivity outside of traditional office settings. Overall, the features provided by Kylas align well with our current operational needs. We will continue to monitor our requirements and will communicate any future needs or suggestions for improvement as they arise. **What do you dislike about Kylas Sales CRM?** At this point in time, we do not have any additional requirements or concerns. Kylas is currently fulfilling all of our needs effectively, and we are satisfied with its performance and capabilities. The platform is meeting our expectations in terms of functionality, user experience, and support. Should any new needs arise in the future, we will be sure to communicate them accordingly. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas CRM has been a valuable asset in streamlining our lead management and sales processes. It effectively meets our current operational needs, offering a range of features that enhance efficiency and team productivity. Kylas has significantly improved our sales operations, lead tracking, and marketing performance analysis. It’s a reliable, user-friendly solution that continues to support our growth. ### 49. Great When It Works, but Needs More Uptime **Rating:** 4.0/5.0 stars **Reviewed by:** Pragya B. | business development executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Kylas Sales CRM?** clarity ,clearance , user freindly and friendly interface **What do you dislike about Kylas Sales CRM?** it is down most of the time and require refresh within 10 to 15 minutes **What problems is Kylas Sales CRM solving and how is that benefiting you?** sometime it the crm down ### 50. Easy to Customize and Works Seamlessly with Third-Party Apps **Rating:** 5.0/5.0 stars **Reviewed by:** sainathreddy b. | Online Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Kylas Sales CRM?** It’s easy to adapt and customize, and it works well with any third-party app. **What do you dislike about Kylas Sales CRM?** There’s nothing I dislike about this product. **What problems is Kylas Sales CRM solving and how is that benefiting you?** It captures leads from multiple sources and sends the required data back to our systems. - [View Kylas Sales CRM pricing details and edition comparison](https://www.g2.com/products/kylas-sales-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+01%3A47%3A27+-0500&secure%5Bsession_id%5D=5bec8854-e31a-4275-a02b-29533aef1b3a&secure%5Btoken%5D=853b00e389d07bc255949b6e50fc5b7ab13cc52f0b929974dcf24f4fbc82274f&format=llm_user) ## Kylas Sales CRM Integrations - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Interakt](https://www.g2.com/products/haptik-interakt/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MyOperator](https://www.g2.com/products/myoperator/reviews) - [OpsHub Migrator for Microsoft Azure DevOps (OM4ADO)](https://www.g2.com/products/opshub-migrator-for-microsoft-azure-devops-om4ado/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) ## Kylas Sales CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Kylas Sales CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,246 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) - 4.9/5.0 (655 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,647 reviews)