KULTURRA Reviews (33)

Reviews

KULTURRA Reviews (33)

5.0
33 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional support provided by Kulturra.com, highlighting the team's quick response times and deep product knowledge. Many appreciate the ease of use and seamless integration with Salesforce, which simplifies payment processing and invoicing. A common limitation noted is the difficulty in customizing invoice designs, but this does not detract significantly from the overall positive experience.

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Ryan J.
RJ
Ryan J.
Chief Operating Officer (COO)
Small-Business (50 or fewer emp.)
"Easy to Use, Smooth Implementation, and Outstanding Support from Kulturra"
5/5
What do you like best about KULTURRA?

The product is easy to use, it was a smooth implementation, the #1 item I love about Kulturra is the support. Jared is incredibly fast at answering any questions, always willing to jump on a call, and extremely easy to work with! Review collected by and hosted on G2.com.

What do you dislike about KULTURRA?

There is nothing I dislike at the moment. The product and team have been great and we have been using them for over a year. Review collected by and hosted on G2.com.

John M.
JM
John M.
Founder
Small-Business (50 or fewer emp.)
"Seamless Subscription Payments in Salesforce with Kulturra"
5/5
What do you like best about KULTURRA?

Kulturra allows our team to seamlessly integrate payments, particularly recurring subscriptions into our Salesforce CRM. It has worked effortlessly for over 10 years and we could not be more pleased with their performance. Review collected by and hosted on G2.com.

What do you dislike about KULTURRA?

We do not have any concerns with Kulturra, it's been a great resource and is one of our preferred Salesforce applications. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Always-Available Team That Explains Fixes and Empowers Self-Service"
5/5
What do you like best about KULTURRA?

The team is always available and willing to work through issues with me without giving me a one quick answer. They take time to explain why they are fixing the specific field they're fixing and how I can do it in the future myself. Review collected by and hosted on G2.com.

What do you dislike about KULTURRA?

I can't say I dislike anything about the system. Review collected by and hosted on G2.com.

Belen M.
BM
Belen M.
"Streamlined Payments with Extraordinary Support"
5/5
What do you like best about KULTURRA?

What I love the most about Kulturra.com is the support. The customer service is extraordinary, responsive, and agile. Whenever I have feature requests or edge cases that need to be addressed, they are incredibly on top of it. Also, the integration with Salesforce is seamless, making me feel very at ease about where the data is stored and how the data architecture is set up. Importing information into additional third-party tools for analytics is intuitive. It offers a wide range of functionalities, from refunds and online payment links to handling multiple payment methods, installments, credit memos, partial payments, and transactions through a physical terminal at retail stores. Kulturra.com covers a very large breadth of features and functionality built right into the platform. The initial setup was extremely easy, as they beat the timeline they set and did all the work, making it very easy for me. Review collected by and hosted on G2.com.

What do you dislike about KULTURRA?

I wish it was easier to change the design of payment links and invoices. It's not that it's that hard, but it is in Visualforce. So the easy levers for making changes are a very templated way, which has honestly gotten us 99% of where we need to be. But I wish I could just fully upload my own design and have a modern drag and drop native interface for changing what my customer-facing surface area looks like. I think that's also just a limitation of Salesforce. Review collected by and hosted on G2.com.

Verified User in Market Research
AM
Verified User in Market Research
Small-Business (50 or fewer emp.)
"Exceptional Payment Processing Solution with Industry-Leading Support"
5/5
What do you like best about KULTURRA?

We have been using Kulturra for more than eight years now. The system is extremely user-friendly, even with its vast customizable features, making it accessible and usable for organizations new to Salesforce administrative applications. Kulturra's support is outstanding, with response times that are fast. The support team consistently shows deep product knowledge, providing clear and actionable solutions without relying on generic canned scripts or requiring lengthy back-and-forth communication. I highly recommend Kulturra to any organization using Salesforce. Review collected by and hosted on G2.com.

What do you dislike about KULTURRA?

We have not experienced any downsides with Kulturra product or services. Review collected by and hosted on G2.com.

Jonathan P.
JP
Jonathan P.
COO
Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"The best invoicing app for Salesforce"
5/5
What do you like best about KULTURRA?

I had been using Payment Center in a large, publicly traded company for several years before I started by own business. Despite having extensive Salesforce experience from working with it in sales, I had little experience managing a Salesforce instance. I evaluated several payment apps before deciding Payment Center was a good fit anyway. It was extremely easy to implement and their support is top notch. This month is my 8 year anniversary of using it for my business and we have a team of sales people using it daily. We've processed 10s of thousands of transactions flawlessly through it. Review collected by and hosted on G2.com.

What do you dislike about KULTURRA?

I honestly can't think of anything I dislike about it. Several years ago, I started to have a need for a subscription mechanism and thought it would be handy for them to have it. Before I had a chance to even ask about it - they had already implemented it. I guess if I were to think of one thing - it would be that they lock-down several of the email templates. Fortunately, support was able to help me around that anyway... so the only minor issue I had was resolved within a quick email exchange with support. Review collected by and hosted on G2.com.

Wilfredo F.
WF
Wilfredo F.
IT & Digital Solutions Associate
Small-Business (50 or fewer emp.)
"Fast & Efficient Support"
5/5
What do you like best about KULTURRA?

Kulturra’s customer support is hands-down one of the most responsive and effective teams I’ve worked with. Every time I’ve reached out, they’ve replied quickly with clear, actionable solutions—no generic scripts or endless back-and-forth. Their team understands the product inside out and genuinely cares about resolving issues fast. It’s refreshing to deal with support that’s both technically sharp and customer-focused. Highly recommended for anyone who values efficiency and reliability.

Want to add a specific use case or role to personalize it further? I can tailor it to reflect your experience as a technical educator or compliance consultant if you'd like. Review collected by and hosted on G2.com.

What do you dislike about KULTURRA?

Nothing to add. Everything works as expected. Review collected by and hosted on G2.com.

RP
Rich P.
President
Small-Business (50 or fewer emp.)
"Time-Tested Payments App with Amazing Support"
5/5
What do you like best about KULTURRA?

Time-tested payments app with amazing support Review collected by and hosted on G2.com.

What do you dislike about KULTURRA?

Can't think of any dislikes of Kulturra that would affect my review Review collected by and hosted on G2.com.

Peter R.
PR
Peter R.
CRM Manager
Mid-Market (51-1000 emp.)
"Great functionality and service"
5/5
What do you like best about KULTURRA?

We have used Payment Center at the European Tour for a number of years. They have been a great company to work with. The functionality meets our online payment requirements and has proven to be very robust.

The implementation was simple. Payment Center also assisted us with a custom build of a LWC page. The developer was excellent.

On the rare occassion that we have had to raise a ticket, they have been very responsive and assisted in quickly resolving any issues. Review collected by and hosted on G2.com.

What do you dislike about KULTURRA?

I have not experienced any downsides to using Payment Centre. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Works amazingly well despite it being a simple application"
4.5/5
What do you like best about KULTURRA?

We all love Kulturra's features in our SF org. The ability to include automatic invoice and CC capture in our training process allowed us to be more 'hands off' in accounting when it comes to our online Training Subscription. Also, we are able to quickly invoice customers who wish to pay via CC directly from their Quote in Salesforce. Just makes things much easier.

Lastly, we rarely use customer support, but when we do, they've been super responsive and very helpful. I really appreciate that they're there and ready to help when we needed them. Review collected by and hosted on G2.com.

What do you dislike about KULTURRA?

The ONE thing I don't like is that it says that we have 6 available licenses to payment center, but only have access to 4. Not sure if that's how it's supposed to be, but it's a little frustrating that we don't have access to 2 licenses. But, that's it. Review collected by and hosted on G2.com.