---
title: Kubaru Reviews
meta_title: 'Kubaru Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Kubaru works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 8
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---


# Kubaru Reviews
**Vendor:** Kubaru  
**Category:** [Lead-to-Account Matching and Routing Software](https://www.g2.com/categories/lead-to-account-matching-and-routing)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 8
## About Kubaru
Kubaru is a native Salesforce application designed to optimize the way teams distribute leads, cases and all other standard and custom objects. Whether you're a sales manager seeking to increase pipeline velocity and ensure leads never go unworked, a customer service director looking to reduce ticket response time and achieve customer satisfaction goals, or an operations manager focused on process efficiency, Kubaru offers the flexibility and power you need. Choose from dynamic methods to streamline record assignments: ▪ Round robin ▪ Skill-based assignment ▪ Shark tanks ▪ Duplicate matching ▪ Load balancing ▪ Territory management Take advantage of powerful features to further customize your assignment solution: ▪ Automated reassignment of unworked records ▪ Assign to logged-in reps only ▪ Schedules ▪ Notifications (email, mobile, Slack, Chatter, Lightning, push alerts, sound alerts, etc.) ▪ Automatic reimbursement for lost/rejected leads ▪ Assignment logs ▪ And more! Kubaru's user-friendly interface and robust functionality make it an indispensable tool for any team looking to optimize its Salesforce environment. What’s more, the Kubaru team is dedicated to seamless implementation, five-star customer support, constant innovation and a sincere dedication to give you the tools you need to build the perfect solution. Experience the transformative impact of smarter record distribution with Kubaru and take your Salesforce efficiency to new heights.



## Kubaru Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Kubaru, enjoying a smooth onboarding and intuitive interface for efficient management. (6 reviews)
- Users commend the **excellent customer support** of Kubaru, ensuring a smooth onboarding and ongoing assistance. (3 reviews)
- Users find the **easy setup** of Kubaru enhances their experience, allowing for quick integration and daily use. (3 reviews)
- Users find Kubaru's team to be **extremely helpful** , providing swift support and guidance throughout the onboarding process. (3 reviews)
- Users value Kubaru for its **time-saving capabilities** , enabling quick lead management and faster closing rates. (3 reviews)
- Easy Integrations (2 reviews)
- CRM Integration (1 reviews)
- Customizability (1 reviews)
- Easy Access (1 reviews)
- Features (1 reviews)

**What users dislike:**

- Users highlight the **high cost** of Kubaru, though many believe it is ultimately worth the investment. (1 reviews)
- Users desire more **customization options** in Kubaru to meet the varied needs of their different sales teams. (1 reviews)
- Users desire more **customization options** for Kubaru to meet the varying needs of their sales teams. (1 reviews)

## Kubaru Reviews
  ### 1. Smooth Case distribution for Salesforce, has more features than we use!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Kubaru?**

Good user interface and easy installation process, reliable software and good support.

**What do you dislike about Kubaru?**

Due to the flexibility of the product, the learning curve can be a little tricky, though the documentation is helpful.

**What problems is Kubaru solving and how is that benefiting you?**

We use Kubaru to distribute support cases to agents, having tried Salesforce's own OmniChannel previously. Kubaru is significantly superior to OmniChannel and since we switched it has become close to a "set it and forget it" solution.



- [View Kubaru pricing details and edition comparison](https://www.g2.com/products/kubaru/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+08%3A42%3A17+-0500&secure%5Bsession_id%5D=6d1c86c6-418e-4693-8b0a-2132e6a30c6d&secure%5Btoken%5D=46d4ed3d3261e924d83cc3bf3aac73b79a4fbc22f5da3a6e663d5fcd9b5f5869&format=llm_user)
## Kubaru Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)

## Kubaru Features
**Routing**
- Match and Route
- Multi-Objects
- Territories
- Working Hours

**Platform Operations**
- Service level Agreements
- Audit Logs
- Duplicate Match
- Capping
- Analytics
- Integrations
- Alerts & Notifications
- AI Lead Matching & Routing

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