---
title: Krista Intelligent Automation Reviews
meta_title: 'Krista Intelligent Automation Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Krista Intelligent Automation works for a business like yours.
date_modified: '2025-03-18'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---


# Krista Intelligent Automation Reviews
**Vendor:** Krista Software  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)
## About Krista Intelligent Automation
Krista Software is in an unrelenting pursuit to help businesses find the right answers. Krista Software produces Krista, an AI-led intelligent automation platform. Krista empowers businesses to leverage existing IT assets by building low-cost automation applications.






- [View Krista Intelligent Automation pricing details and edition comparison](https://www.g2.com/products/krista-intelligent-automation/reviews?open_modal_url=%2Fproducts%2Fkrista-intelligent-automation%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fkrista-intelligent-automation%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-14+05%3A18%3A51+-0500&secure%5Bsession_id%5D=ef9cc376-2bf2-478f-9f96-fe7590b28ed4&secure%5Btoken%5D=b1132ce14d7d238f3971076442c8e28d4b32f2d92658ff91a79d22c7c54a5fcf&format=llm_user)

## Krista Intelligent Automation Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
- Augmented Analytics
- Proactive Chat

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Customer Surveys
- Lead Qualification
- Transcripts/Chat History
- Language Detection
- Pre-Configured Bot
- Lead Capture
- Code-free Development
- Natural Language Processing
- Multi-Language
- For Sales/Marketing
- Contextual Guidance
- Automated Responses
- Customer Support
- Chatbot
- Intent Recognition
- Sentiment Analysis
- Customer Experience Management
- Query Suggestions
- Transfers/Routing
- AI Copilot
- Canned Responses
- AI/Machine Learning
- Multi-Channel Communication
- Automated Routing
- Workflow Automation

## Top Krista Intelligent Automation Alternatives
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,072 reviews)
  - [SOCi](https://www.g2.com/products/soci/reviews) - 4.5/5.0 (4,499 reviews)
  - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,734 reviews)